Hampton Inn by Hilton Odessa

Well first of all they allowed me to do an early check in which was wonderful. Hotel was nice, clean, and affordable. Pool was clean. Couldn't have asked for a better stay. Already booked another stay in December.

DO NOT STAY HERE !!! My reservation was from May 2nd - May 4th. On May 2nd we arrived at approximately 10:00 pm. There was a big note on the door stating “elevators are out of order. There are stairs on the right and left to use. Sorry for the inconvenience.” As we proceeded to check in to our room, I asked the front desk resceptionist “merley” if there was any possible chance for us to request a room change to the 1st floor since I had a recent knee injury. It was not stated on Expedia nor on the Hilton App that their hotel was “being renovated and that the elevators were out of order” otherwise I would’ve never booked with Hampton Inn. “Merley” was very dry in her responses and stated “all rooms are occupied right now but you can come back tomorrow morning and see if maybe someone checks out for you all to move to a room on the first floor.” Mind you, we had a tournament to go to for one of my kids the next day which is an all day event. I told her we would be leaving to the tournament at approximately 8 am and wouldn’t be returning until later in the day. She stated “you can come back at noon and see if anything is available, whoever is working in the morning can help you,” with such a careless attitude. We proceeded to keep the room in the third floor that they gave us and went up and down the stairs as necessary. So much happened that does not fit in this “review box” but basically we did not get a room change until the next afternoon at approximately 2:00 pm..

Under renovation as of early July 2025. (1) It needs a renovation, so good for them. (2) Staying at a hotel while its being renovated has some issues naturally.

The only postive comment I can make is that Ashley the Manager was very kind and helpful with check in and setting us up for Hilton Honors to save us on Early Check in. Other than that, for the price we paid, the beds were uncomfortable and cheap, the Fire Alarm in the room Flashed all night, The breakfast options were lacking and bland, and the "Construction Remodel" Removed Convenience from side exits to easier access to our Vehicle.

Staff was very friendly, decent breakfast set up, and sheets were clean. The rest of the room and hotel not very clean. Shower was dingy. Lots of dust build up in corners. Chairs and bottoms of walls were torn up. Hopefully the remodel fixes this. Wont pick this one next time.

Elevator was broken during our stay.

Very clean, comfy and good breakfast didn’t have my pets with me on this visit but they are pet friendly even have doggy treats on the front desk.

We reserved an accessible room. When we arrived, the room was on the second floor and the elevator was broken. We were told someone tried to reach out to us but I had no missed calls nor voicemail. We were able to arrange a double room on the first floor that at least had a grab bar in the tub.

I always request the highest floor available. The property accommodated this request; however, their elevator is out of service and I did not know until my arrival/check-in. They said this is clearly posted on their website. I told them I booked through Expedia and wasn’t aware. They could not move me to a lower floor. Using the stairs was not pleasant with luggage. Additionally, the electrical outlet in the bathroom did not work and it appeared it may have been this way awhile, as the reset button was cracked. Did I overlook the elevator outage on Expedia?

You get what you pay for. Very pleasant staff. The parking was easy and well lit. I felt secure. The lobby was clean and cute. Will stay again.

Well first of all they allowed me to do an early check in which was wonderful. Hotel was nice, clean, and affordable. Pool was clean. Couldn't have asked for a better stay. Already booked another stay in December.

Staff was very nice and helpful. Rooms are always comfortable and very clean.

Bathroom in room was not cleaned. Very disappointing after driving for 15 hours to get there. Just wanted to take a shower and relax but the user bar of soup and who knows what hairs told me otherwise.

The first room was filled with mold smell and the bathtub had mold on it. The second room carpet was very dirty and the chair was damaged. They charged us for a stay at Hampton in Odessa on the 8th. We did not stay at Hampton in Odessa on the 8th. We checked out that morning. They told us no charges on 8th.

Staff was very friendly, decent breakfast set up, and sheets were clean. The rest of the room and hotel not very clean. Shower was dingy. Lots of dust build up in corners. Chairs and bottoms of walls were torn up. Hopefully the remodel fixes this. Wont pick this one next time.

Very clean, comfy and good breakfast didn’t have my pets with me on this visit but they are pet friendly even have doggy treats on the front desk.

It was not clean. Ring around the tub still and shower head was brike

Not awful, but not great either. Finding someone at the front desk is difficult. I needed an extra key (only got one at check-in). Every time I stopped by the front desk, no one was there. When someone WAS there, there was long line of people. There was trash (to go container with food) near the elevator bay on the 2nd floor. It was there on Thursday when we checked in. And all day Friday . And also on Saturday, when we checked out. Room had an overwhelming fragrance - like headache inducing. I don't know if they were trying to cover up a smoke smell (though they claim to be smoke free). So if you are sensitive to perfume-y smells, you might want to check it out before you book a room. Toilet is very low to the floor and tight between two walls. And the outlets are installed upside down, which is a fire hazard. Breakfast was good. Lots of options. waffles, sausage, Egg White Frittata, cereal, fruit, boiled eggs, oatmeal. I think it's an average hotel for the area. We chose it based on location. Convenient to everything we were there for.

You get what you pay for. Very pleasant staff. The parking was easy and well lit. I felt secure. The lobby was clean and cute. Will stay again.

Great hotel, clean, comfortable, convenient. Breakfast was very good.

This is an older Hampton, but was in surprisingly good shape. I was here for 3 nights for a family event and had now issues. The Desk people stayed in the back a lot, but responded quickly and were more that accommodating to every request. I am now and always have been a big Hampton/Hilton fan.

The sheets were very rough.

Under renovation as of early July 2025. (1) It needs a renovation, so good for them. (2) Staying at a hotel while its being renovated has some issues naturally.

The only postive comment I can make is that Ashley the Manager was very kind and helpful with check in and setting us up for Hilton Honors to save us on Early Check in. Other than that, for the price we paid, the beds were uncomfortable and cheap, the Fire Alarm in the room Flashed all night, The breakfast options were lacking and bland, and the "Construction Remodel" Removed Convenience from side exits to easier access to our Vehicle.

Hotel and room itself were better then average. Clean and good size room, better then average breakfast, good location relative to the area we were looking at, prompt, friendly staff. A few negatives: noise from outside of room (neighbors) and street were very high, not enough pillows, ac was cool but inconsistent, not enough layers on bed making body temperature control very difficult (sheet and very thick top cover only)

Everything was good except walls to thin could hear next room doors slamming other then that it’s was good

Very uncomfortable sheets. Sulfur smell in water

The restroom light was out in room #311 and the lighting was bad had one mirror to work with and that was definitely not enough considering me and my family were there for a wedding! The other room we could never get the tv to work that was room #309. It was definitely NOT the best stay for the price I paid!

The hotel looked old but it was comfortable. Breakfast was not good.

I always request the highest floor available. The property accommodated this request; however, their elevator is out of service and I did not know until my arrival/check-in. They said this is clearly posted on their website. I told them I booked through Expedia and wasn’t aware. They could not move me to a lower floor. Using the stairs was not pleasant with luggage. Additionally, the electrical outlet in the bathroom did not work and it appeared it may have been this way awhile, as the reset button was cracked. Did I overlook the elevator outage on Expedia?

Well first of all they allowed me to do an early check in which was wonderful. Hotel was nice, clean, and affordable. Pool was clean. Couldn't have asked for a better stay. Already booked another stay in December.

This is an older Hampton, but was in surprisingly good shape. I was here for 3 nights for a family event and had now issues. The Desk people stayed in the back a lot, but responded quickly and were more that accommodating to every request. I am now and always have been a big Hampton/Hilton fan.

DO NOT STAY HERE !!! My reservation was from May 2nd - May 4th. On May 2nd we arrived at approximately 10:00 pm. There was a big note on the door stating “elevators are out of order. There are stairs on the right and left to use. Sorry for the inconvenience.” As we proceeded to check in to our room, I asked the front desk resceptionist “merley” if there was any possible chance for us to request a room change to the 1st floor since I had a recent knee injury. It was not stated on Expedia nor on the Hilton App that their hotel was “being renovated and that the elevators were out of order” otherwise I would’ve never booked with Hampton Inn. “Merley” was very dry in her responses and stated “all rooms are occupied right now but you can come back tomorrow morning and see if maybe someone checks out for you all to move to a room on the first floor.” Mind you, we had a tournament to go to for one of my kids the next day which is an all day event. I told her we would be leaving to the tournament at approximately 8 am and wouldn’t be returning until later in the day. She stated “you can come back at noon and see if anything is available, whoever is working in the morning can help you,” with such a careless attitude. We proceeded to keep the room in the third floor that they gave us and went up and down the stairs as necessary. So much happened that does not fit in this “review box” but basically we did not get a room change until the next afternoon at approximately 2:00 pm..

The staff was excellent, very helpful.

The only postive comment I can make is that Ashley the Manager was very kind and helpful with check in and setting us up for Hilton Honors to save us on Early Check in. Other than that, for the price we paid, the beds were uncomfortable and cheap, the Fire Alarm in the room Flashed all night, The breakfast options were lacking and bland, and the "Construction Remodel" Removed Convenience from side exits to easier access to our Vehicle.

Staff was very nice and helpful. Rooms are always comfortable and very clean.

The first room was filled with mold smell and the bathtub had mold on it. The second room carpet was very dirty and the chair was damaged. They charged us for a stay at Hampton in Odessa on the 8th. We did not stay at Hampton in Odessa on the 8th. We checked out that morning. They told us no charges on 8th.

Friendly staff

The service is terrible

Not awful, but not great either. Finding someone at the front desk is difficult. I needed an extra key (only got one at check-in). Every time I stopped by the front desk, no one was there. When someone WAS there, there was long line of people. There was trash (to go container with food) near the elevator bay on the 2nd floor. It was there on Thursday when we checked in. And all day Friday . And also on Saturday, when we checked out. Room had an overwhelming fragrance - like headache inducing. I don't know if they were trying to cover up a smoke smell (though they claim to be smoke free). So if you are sensitive to perfume-y smells, you might want to check it out before you book a room. Toilet is very low to the floor and tight between two walls. And the outlets are installed upside down, which is a fire hazard. Breakfast was good. Lots of options. waffles, sausage, Egg White Frittata, cereal, fruit, boiled eggs, oatmeal. I think it's an average hotel for the area. We chose it based on location. Convenient to everything we were there for.

Property is in a great area right next to Memorial Park and also next to Music City Mall. Dining options are also close by.

Hotel and room itself were better then average. Clean and good size room, better then average breakfast, good location relative to the area we were looking at, prompt, friendly staff. A few negatives: noise from outside of room (neighbors) and street were very high, not enough pillows, ac was cool but inconsistent, not enough layers on bed making body temperature control very difficult (sheet and very thick top cover only)

Not awful, but not great either. Finding someone at the front desk is difficult. I needed an extra key (only got one at check-in). Every time I stopped by the front desk, no one was there. When someone WAS there, there was long line of people. There was trash (to go container with food) near the elevator bay on the 2nd floor. It was there on Thursday when we checked in. And all day Friday . And also on Saturday, when we checked out. Room had an overwhelming fragrance - like headache inducing. I don't know if they were trying to cover up a smoke smell (though they claim to be smoke free). So if you are sensitive to perfume-y smells, you might want to check it out before you book a room. Toilet is very low to the floor and tight between two walls. And the outlets are installed upside down, which is a fire hazard. Breakfast was good. Lots of options. waffles, sausage, Egg White Frittata, cereal, fruit, boiled eggs, oatmeal. I think it's an average hotel for the area. We chose it based on location. Convenient to everything we were there for.

No coffee in lobby and only 2 paper cups in room.

My fav stay when im In town. Breakfast is always beyond amazing

The only postive comment I can make is that Ashley the Manager was very kind and helpful with check in and setting us up for Hilton Honors to save us on Early Check in. Other than that, for the price we paid, the beds were uncomfortable and cheap, the Fire Alarm in the room Flashed all night, The breakfast options were lacking and bland, and the "Construction Remodel" Removed Convenience from side exits to easier access to our Vehicle.

Hotel and room itself were better then average. Clean and good size room, better then average breakfast, good location relative to the area we were looking at, prompt, friendly staff. A few negatives: noise from outside of room (neighbors) and street were very high, not enough pillows, ac was cool but inconsistent, not enough layers on bed making body temperature control very difficult (sheet and very thick top cover only)

Love this hotel, breakfast is beyond amazing. Rooms always clean and updated. My go to stay when in Odessa.

Very clean, comfy and good breakfast didn’t have my pets with me on this visit but they are pet friendly even have doggy treats on the front desk.

The hotel looked old but it was comfortable. Breakfast was not good.

Not awful, but not great either. Finding someone at the front desk is difficult. I needed an extra key (only got one at check-in). Every time I stopped by the front desk, no one was there. When someone WAS there, there was long line of people. There was trash (to go container with food) near the elevator bay on the 2nd floor. It was there on Thursday when we checked in. And all day Friday . And also on Saturday, when we checked out. Room had an overwhelming fragrance - like headache inducing. I don't know if they were trying to cover up a smoke smell (though they claim to be smoke free). So if you are sensitive to perfume-y smells, you might want to check it out before you book a room. Toilet is very low to the floor and tight between two walls. And the outlets are installed upside down, which is a fire hazard. Breakfast was good. Lots of options. waffles, sausage, Egg White Frittata, cereal, fruit, boiled eggs, oatmeal. I think it's an average hotel for the area. We chose it based on location. Convenient to everything we were there for.

Great hotel, clean, comfortable, convenient. Breakfast was very good.