Holiday Inn Express Fremont by IHG

Hot wayer

The pictures are an oasis! They make the hotel appear better than it really is. It wasn’t filthy but it was not what I expected. There was evidence of water damage or moisture. We stayed on the first floor near an exit. The exit had spider webs and no seating. I was in an adjoining room and didn’t know that was what I had booked. The shower was w/c accessible however it was nasty looking. Not dirty but water damaged and needing re-caulking! The room smelled wet/moist/mildewey! The space was nice! It was large. I didn’t feel the safest either. Overall it wasn’t the worst but not at all how it was portrayed. I learned a lot about my own preferences through this experience.

Good clean rooms and good breakfast

Staff was incredibly friendly, breakfast was great, very clean. Would definitely stay again

The room and breakfast was fantastic!!! We got a Suite, w/ 2 queen beds and sleeper sofa. It easily sleeps 6; could be more with an air mattress, if needed/allowed. The only issue we had was after a long drive, checking in, then dinner, we had just a few minutes for the pool. The guy who checked us in knew we got checked in late, but kicked us out of the pool at 10 sharp. The hours were 8 to 10 which is silly. In the past, we have stayed at other locations and the staff had allowed the doors to the pool to stay open a while longer to accommodate. So after a long drive, check in, finally getting dinner, changed and getting to the pool, my kids had less than 10 minutes to swim/play. Kids deserve to wind down during travel. I gave four stars for this because I believe that if you’re paying for a hotel that has a pool, especially a really cool pool like this one does, that they should keep the doors open longer, till 12a, and consider the fact that people are traveling and part of the fun is the pool! We ended up needing to take the kids back to the pool to play in the morning for an hour which of course delayed our plans for the day. The water pump for the slide, as well as the whale and turtle, were also broken. Staff should be more accommodating/friendly, especially when they can see a 4 yr old has been looking forward to that pool all day. It was the sole reason for booking THIS particular hotel, 40 minutes away from our destination the next morning!