Booked 2 rooms; requested them next to each other. When checking in I asked if rooms were next to each other and she said no, we are booked full. So i asked if they were at least on the same floor? She said no. I said they had to be as 1 room with have my teenage girls in it. What do you know...we get 2 rooms next to each other on the same floor. Room 1 had gum like stuff on the floor between beds. Room 2 bathroom door was literally falling off hinges and couldnt close so we didnt have privacy with using the bathroom/shower. Went to front desk to ask for extra blankets and pillows, she said she didnt have extra blankets, that they are fully booked. So i asked for at least some top sheets so we could cover up at least. Breakfast was ridiculous. No fruit options. Juice machines broken with open top conatiners sitting out all morning. Wasnt sure if it was laziness or actual so i would always ask twice. Sometimes id get what we needed, with a no we are fully booked, sometimes i wouldnt. Not satisfied.
Booked 2 rooms; requested them next to each other. When checking in I asked if rooms were next to each other and she said no, we are booked full. So i asked if they were at least on the same floor? She said no. I said they had to be as 1 room with have my teenage girls in it. What do you know...we get 2 rooms next to each other on the same floor. Room 1 had gum like stuff on the floor between beds. Room 2 bathroom door was literally falling off hinges and couldnt close so we didnt have privacy with using the bathroom/shower. Went to front desk to ask for extra blankets and pillows, she said she didnt have extra blankets, that they are fully booked. So i asked for at least some top sheets so we could cover up at least. Breakfast was ridiculous. No fruit options. Juice machines broken with open top conatiners sitting out all morning. Wasnt sure if it was laziness or actual so i would always ask twice. Sometimes id get what we needed, with a no we are fully booked, sometimes i wouldnt. Not satisfied.
