HomeTowne Studios by Red Roof Chantilly

Internet access is great, TV great. Bed is comfortable. Though the air vent for cooking needs to be cleaned.

The room came with a smoking smell that lasted the whole stay even though it is a nonsmoking room supposedly the phone did was not working wifi didn’t work remote didn’t work

good room, basic amenities, vending machines for refreshments, although the room had a small kitchen it had no kettle cups, plates or utensils, breakfast was a muffin or instant porridge, with tea and coffee

Was surprised we got a kitchen

I stayed only a night. Room was good and comfortable. Only negative thing are full kitchen & refrigerator are there but no plate, glass, utensils as well as no coffee, tea in the room. In map it may look it is very close to the airport, but Taxi/Uber to Dulles IAD airport will cost $30 to $45 depending on the time of the day. For very short trip, it is okay. But it may not be good for longer stay although rooms have full kitchen and full size refrigerator (no plates, bowls, cups, spoons/fork/knife, cooking pots etc).

Door stuck. Had to kick it in to open it. Once, had to go to office to get help. Also kitchenette had absolutely NOTHING in it. Had to pay for anything dishes.

Was good, not too bad. Internet connectivity was an issue and had always check with the receptionist and at one time she was too rude.

I spent one night with a pet. It was safe and quiet... close to the shopping area. I can't complain. They charge, I believe 100 deposit...I am not sure if I got it back, but it is something to be aware of.

Great place to stay. Especially with pets

The was convient and the price is reasonable but everything is out dated. We had to get a new fridge because it was leaking and things are coming apart.

Staff was friendly room was clean. Peaceful environment. Got needed rest

Property was very poor. Rooms smelled of smoke and dirty carpets.

BAD: Horrible cigarette smell in "non-smoking" room, had to buy air fresheners to stand it. Bathroom old, moldy caulk, TV did not work at all (with no discount for this), microwave old and hard to work, cabinets old and chipped' GOOD: staff was friendly, bed was comfortable. CONCLUSION - pay a bit more per night and never stay in this ghetto hotel.

Clean sheets and towels. No weird smells. We walked the wrong way to find our room and the staff even walked outside to show us where to walk. Shower is strong and amazing with hot water. The garbage can is in the Sabine's in the bathroom. If I had to stay in this area again I would repeat my stay here.

You get what you pay for when it comes to the room itself. The room smelled like smoke and there was big spill when I first got to the room. I found multiple items behind some of the furniture from past guests but the unit was relatively clean overall. Staff is friendly but you may need to ask multiple times in order to get what you want from them.

Quiet, great staff, rooms are very clean

It was ok at first until we saw ROACHES

The staff was friendly. The motel room was spotless and The bed was very comfortable. The area is also quiet with restaurants within walking distance.

Clean

Issued two keys but only one worked. Also noticed roaches.

Internet access is great, TV great. Bed is comfortable. Though the air vent for cooking needs to be cleaned.

The hotel staff was very friendly and patient. However, the property itself requires some work. There was no hot water to shower with, the water was lukewarm, nor was it any hot water to do laundry.

Remote to TV was not taking it off the portal page. Also, the heater was not working that good.

The door didn't latch shut properly and seemed very flimsy. The curtains didn't cover the window fully and the lights beside the bed and the TV were broken and neither turned on. There was another lamp that didn't turn off without unplugging it so I had to take the bulb off to sleep. There were stains on the bed and shower. The only plus side is that there were no bugs. Checking out was easy. It's the cheapest in the area but it's the cheapest for a reason.

Room was clean but the bed was uncomfortable

I stayed only a night. Room was good and comfortable. Only negative thing are full kitchen & refrigerator are there but no plate, glass, utensils as well as no coffee, tea in the room. In map it may look it is very close to the airport, but Taxi/Uber to Dulles IAD airport will cost $30 to $45 depending on the time of the day. For very short trip, it is okay. But it may not be good for longer stay although rooms have full kitchen and full size refrigerator (no plates, bowls, cups, spoons/fork/knife, cooking pots etc).

The hotel is outdated. The photos are not what you will get out of this stay. Pay attention to the reviews online about the property. Also bring an extra pillow and blanket cause the blankets are thin abd the pillows are not that nice

Room needed repairs. What you would expect for the money. Just glad it was a one night stay.

It was all right. Probably on the lower end of the extended stay universe. I probably would stay at an actual extended stay over this place. The quality of the room's weren't that great, a far cry from what the website showed. The staff was super cool. Didn't really have any noisy neighbors. Despite the obvious age of everything inside, and some of the upkeep that needs to happen, it wasn't terrible.

The was convient and the price is reasonable but everything is out dated. We had to get a new fridge because it was leaking and things are coming apart.

The room WAS clean, but the staff was exceptional

Nothing like the photos. Has not yet been renovated. However, good location and decent price for an extended 10-day stay. They were painting the exterior areas throughout the stay, however, was not too much of a disruption. TV stopped working, but they replaced it the same afternoon. Staff was very helpful and friendly.

I had reservation but when i reached hotel they said that they are sold out and that they cannot give me room. Later my money was also deducted. I request hotel.com to refund my money and compensate me with additional $ 200 as i had to drive almost 30 miles to get a hotel . It costed $190

My husband was working in the area doing long hours, so I got a hotel for us down there and we stayed here so that way I could see him for a couple of days during the week when I arrive at the hotel I had a boot on my foot and I was using a walker Due to a bad accident I had last year and I’m still recovering. I was by myself struggling a little bit and the guy who checked me in was very sweet held the door for me unlocked my room for me prop the door open, so I can get everything in and offered to help me unload my vehicle. I have never had that type of Service at any hotel that I’ve ever stayed at my husband and I decided that when I come down during the week and I stay a few days that this is the place that we will continue to stay. We have already booked our next. Stay there for this week and staying a couple of days again once again if you ever get the opportunity to stay at this hotel, you should definitely do it. the rooms were clean I had to have a handicap accessible room with a roll in shower. They happen to have a room like that available at a great price. It was a perfect and amazing experience. The kitchenette was great. There was a full-size fridge with a sink two burner stove, full-size bathroom big enough for someone to get in there that was handicap accessible due to their condition and able to get in and out of shower properly. The room is well spaced to also be able to maneuver around the room with a walker or wheelchair. Keep up the great work!!!!!!!!!!!!!

As I went to check in and asked my last name the desk clerk laughed at my name. Not a good start. They put me on the second floor, and I asked to be changed to a first-floor room as I am handicapped. They would only do the change IF I paid an additional sume. I refused as I am not wealthy. The bathroom shower looked like a construction worker used and as the shower floor was filthy. Finally, the wash clothes looked unclean. I do not recommend this place because of their very poor customer service and lack of consideration for handicapped individuals.

very flexible with the cancellation, they refunded the whole booking and booked us next day due to flight cancellations.

Was good, not too bad. Internet connectivity was an issue and had always check with the receptionist and at one time she was too rude.

I didn't like it wasn't check time 2 housekeeping lady open the door it only 10:00am l didn't like that at all they should know who in the room to or ask the staff plus 10am not 11 check out time the TV was on and everything nothing to hang on the outside of door to let them know someone in in they room

Staff is friendly and helpful. I was very comfortable with the accommodation.

We arrived to the property at 10pm and did not get a room until 1AM as there was no front desk staff. When the staff showed up, he smelled of marijuana. This was truly unacceptable

Great service and facilities. Location is ideal for security.

Reasonable accommodations. Close to shopping and easy access to expressway. Front desk receptionist was very polite and accommodating to our request for our party to be on the same floor.

The suite was clean and nice. Bed was comfy. The surroundings were safe and quiet. Price is very reasonable and the IAD airport is just about 10-15 mins max. Would recommend.

Very low key and has a great area around it with a church and food choices .

The location is close by the airport

I stayed only a night. Room was good and comfortable. Only negative thing are full kitchen & refrigerator are there but no plate, glass, utensils as well as no coffee, tea in the room. In map it may look it is very close to the airport, but Taxi/Uber to Dulles IAD airport will cost $30 to $45 depending on the time of the day. For very short trip, it is okay. But it may not be good for longer stay although rooms have full kitchen and full size refrigerator (no plates, bowls, cups, spoons/fork/knife, cooking pots etc).

This place was awesome. So many places to eat within walking distance. Room was clean, and quiet. I would definitely stay there again.

Location is great

I spent one night with a pet. It was safe and quiet... close to the shopping area. I can't complain. They charge, I believe 100 deposit...I am not sure if I got it back, but it is something to be aware of.

I enjoy being here. It’s very quiet. It’s very peaceful and it’s right near a really awesome church.

good room, basic amenities, vending machines for refreshments, although the room had a small kitchen it had no kettle cups, plates or utensils, breakfast was a muffin or instant porridge, with tea and coffee

I will never stay at this place or book with Hotel.com again. I booked this hotel last minute because I was too tired to drive home. I made sure to mark all the amenities I wanted my hotel to have, with breakfast being one of them. Not only did this place only provide an empty basket and warm coffee, they had Twinkies as their breakfast!!!! In what world is that a breakfast for anyone?! When I complained and tried to hold both the hotel and Hotels.com accountable for false information, they wanted to give me a credit that was unacceptable. They then double-backed and said, "Oops, can we not do that and act like your reservation didn’t come with the breakfast and offer you less." I declined both and will be reporting this to people who will listen. Instead, I'll be using my Hilton account to avoid this kind of craziness. My last straw was after Hotels.com customer service recognized I wasn't taking any of the low-ball offers they gave me to shut me up. They claimed the hotel didn't come with breakfast, so I had to screenshot where it said it did... You all need to do better because this is sick.

No breakfast was provided as per hotel booking description! Microwave not working either.

The compliments breakfast offers muffins and fruit. It's not a warm breakfast.

Breakfast was terrible

The property is not well maintained. There was no breakfast to be honest, they offered some Twinkies

Breakfast was the worst. Staff was alright.kitchen has no utensils.

I sent my husband to this hotel as a Father’s Day gift while he was attending an event nearby, and unfortunately, the experience was a letdown. To start with the positives: he said the front desk staff were friendly and check-in was smooth—no issues there. However, the condition of the room was unacceptable. The entire room had a bad smell, and the carpet was noticeably dirty and gross. The bathroom light wouldn’t turn off, which made it hard to sleep. The comforter was paper-thin, offering little to no warmth or comfort. And breakfast? Basically nonexistent—just a box of Ding Dongs. No real options, not even the basics like toast or fruit. This was supposed to be a relaxing, thoughtful gift, but it ended up being disappointing and not at all worth what we paid. Would not recommend or stay again unless the rooms and amenities get a serious upgrade.

Lacking in attention to details. For instance: mirror not above sink, shower curtain not long enough, toilet too small. "Free breakfast" was a joke: (weak) coffee, oatmeal and a few packaged cakes. Promised to call me with info, but never did. All of that is a shame for an otherwise nice hotel.