ECHO Suites Extended Stay by Wyndham Richmond West
From
86 $US
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From
86 $US
/nuit
À propos de cet établissement
Profitez des options de loisirs (un centre de fitness par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un distributeur automatique de boissons et d'en-cas.
Équipements
Profitez des options de loisirs (un centre de fitness par exemple) et des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et un distributeur automatique de boissons et d'en-cas.
Services de l'établissement
Les équipements et services proposés incluent un ascenseur et un distributeur automatique de boissons et d'en-cas. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Chambres
Passez un séjour comme il se doit dans une des 124 chambres climatisées de l'hébergement et profitez des nombreux équipements à votre disposition, notamment une cuisine avec un grand réfrigérateur/congélateur et une plaque de cuisson. Une télévision LED 50 pouces avec chaînes numériques assure votre divertissement et l'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les équipements et services offerts par l'hébergement comprennent un bureau et un micro-ondes. Le service d'entretien est assuré une fois par semaine.
Emplacement
En choisissant ECHO Suites Extended Stay by Wyndham Richmond West à Richmond, vous profiterez d'un agréable séjour à moins de 15 minutes en voiture de Short Pump Town Center (centre commercial) et University of Richmond (université de Richmond). Cet hôtel se trouve à 17,6 km de Virginia Commonwealth University (université) et à 18 km de Richmond International Raceway (circuit automobile international de Richmond).
À proximité
Bowlero West End(3 miles)
Regency Square Mall (centre commercial)(3.3 miles)
Short Pump Town Center (centre commercial)(3.8 miles)
Henrico Doctors' Hospital(3.9 miles)
Bon Secours Heart Institute at Reynolds Crossing(4.4 miles)
Crump Park and Meadow Farm Museum(5.1 miles)
Parc Cobblestones(5.2 miles)
Sheltering Arms Institute(5.6 miles)
Cultural Arts Center Glen Allen(5.9 miles)
University of Richmond (université de Richmond)(6.3 miles)
Lewis Ginter Botanical Garden(6.7 miles)
Robins Center(6.8 miles)
James River(7 miles)
Belmont Golf Course(7.1 miles)
Libbie Mill Dog Park(7.4 miles)
Aéroport principal le plus pratique pour rejoindre ECHO Suites Extended Stay by Wyndham Richmond West : Aéroport international de Richmond (RIC)(20.9 miles)
Chambres non-fumeurs
Distributeur automatique
Formalités d'arrivée/Départ express
Fitness Center (nearby)
Emplacement
9940 Independence Drive, Virginie, États-Unis d’Amérique
Bowlero West End (3 miles)
Regency Square Mall (centre commercial) (3.3 miles)
Short Pump Town Center (centre commercial) (3.8 miles)
Henrico Doctors' Hospital (3.9 miles)
Bon Secours Heart Institute at Reynolds Crossing (4.4 miles)
Crump Park and Meadow Farm Museum (5.1 miles)
Options de chambre
9
Suite, 1 grand lit, non-fumeurs
1 Grand Lit Double
Couchages 2
312 ft²
ClimatisationChauffageWi-Fi (gratuit)
8
Chambre, 1 grand lit, non-fumeurs (Bathtub W/grab Bars)
1 Grand Lit Double
Couchages 2
312 ft²
ClimatisationChauffageWi-Fi (gratuit)
7
Chambre, 2 grands lits, non-fumeurs (Bathtub W/grab Bars)
2 Grands Lits Doubles
Couchages 4
312 ft²
ClimatisationChauffageWi-Fi (gratuit)
7
Suite, 2 grands lits, non-fumeurs
2 Grands Lits Doubles
Couchages 4
312 ft²
ClimatisationChauffageWi-Fi (gratuit)
Avis des voyageurs sur ECHO Suites Extended Stay by Wyndham Richmond West
7.9
Bien
Basé sur 256 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'ECHO Suites Extended Stay by Wyndham Richmond West, les clients décrivent un établissement récent et économique, avec des chambres confortables et des cuisines équipées, mais souffrant de nuisances sonores récurrentes dues à des murs fins, de pannes fréquentes de l'ascenseur et de commodités ou d'ustensiles limités dans les chambres.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'ECHO Suites Extended Stay by Wyndham Richmond West, les clients décrivent un établissement récent et économique, avec des chambres confortables et des cuisines équipées, mais souffrant de nuisances sonores récurrentes dues à des murs fins, de pannes fréquentes de l'ascenseur et de commodités ou d'ustensiles limités dans les chambres.
Les commentaires concernant la propreté sont mitigés : des chambres et des espaces communs très propres sont signalés, mais aussi des cheveux, des sols collants, des odeurs dans les couloirs et des problèmes d'entretien occasionnels, comme des fuites de douche. Le service varie, avec un personnel amical et attentif pour certains, et des expériences frustrantes pour d'autres, notamment des erreurs de clés, une mauvaise réactivité aux problèmes et un service de ménage limité qui nécessite d'échanger les serviettes à la réception. Les installations sont basiques pour un séjour prolongé : pas de petit-déjeuner, un distributeur automatique et du café dans le hall (signalés de manière irrégulière), une salle de sport, un parking spacieux et une connexion Wi-Fi jugée instable ou limitée en nombre d'appareils par certains. Attendez-vous à un séjour moderne et sans fioritures, où le rapport qualité-prix et l'emplacement sont appréciés, mais où la fiabilité et le bruit peuvent varier.
Équipements
Propreté
Chambres
Service
Emplacement
Repas
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Des pannes d'ascenseur ont été signalées à plusieurs reprises, causant des désagréments aux clients et pour leurs bagages. L'offre sur place est basique : pas de petit-déjeuner, un distributeur automatique et du café dans le hall (signalés de manière irrégulière), une salle de sport, un parking spacieux et une connexion Wi-Fi jugée instable ou limitée en nombre d'appareils par certains.
Avis de voyageur à ce sujet
8
Paul
23 juin 2025
·
A séjourné 1 nuit
A newer facility. An extended stay style complex. Arrived after midnight. Front door locked. No attendant at the front desk to notice us. Lucky another guest had just come downstairs and saw us at the front door and came and let us in. I think there was a buzzer to notify an attendant of my arrival, but not certain about that. Check-in was easy. Elevator to third floor worked fine. Beds were comfortable. Kitchenette had full size over/under full size fridge. Two burner electric stove top and single sink. Nice bathroom. Good towels. Not thin but not plush. No coffee maker in room. No breakfast but instead food vending machines downstairs and a juice machine. Didn’t see a coffee machine downstairs.
A newer facility. An extended stay style complex. Arrived after midnight. Front door locked. No attendant at the front desk to notice us. Lucky another guest had just come downstairs and saw us at the front door and came and let us in. I think there was a buzzer to notify an attendant of my arrival, but not certain about that. Check-in was easy. Elevator to third floor worked fine. Beds were comfortable. Kitchenette had full size over/under full size fridge. Two burner electric stove top and single sink. Nice bathroom. Good towels. Not thin but not plush. No coffee maker in room. No breakfast but instead food vending machines downstairs and a juice machine. Didn’t see a coffee machine downstairs.
6
Marissa
4 nov. 2025
·
A séjourné 3 nuits
Elevator was Ou the whole time but the staff was nice
Elevator was Ou the whole time but the staff was nice
6
Jacky
11 août 2025
·
A séjourné 1 nuit
Elevator wasn't working. I had to walk up to the 4th floor with my cooler, drinks and luggage. Stairways were dirty and only one security camera on the 1st floor.
Elevator wasn't working. I had to walk up to the 4th floor with my cooler, drinks and luggage. Stairways were dirty and only one security camera on the 1st floor.
10
Dawne
22 févr. 2025
·
A séjourné 5 nuits
Very nice looking, modern hotel. Check-in was quick and every member of the staff I interacted with during my week-long stay were fantastic and attentive.There is lots of parking. Spacious rooms with a lot of shelves. Comfortable beds. I felt secure and safe during my stay. Easy and convenient to shopping and Richmond West. A big PLUS, they cleaned up the snow quickly after a major snow day. Some things I'm hoping are just growing pains and I'm only mentioning them so other guests are aware of what to expect. I'm not taking away stars for these, because overall, my stay was nice and relaxing. They have no automatic doors, and you have to enter 3 doors to the lobby when you go in. Very challenging with luggage. They do not serve breakfast of any type. Full kitchen, but $20 charge to rent kitchenware. No coffeemaker in the room, but they do have free coffee all day in the lobby. Free basic internet (emails, browsing internet). It kept kicking me off the network. It wasn't resolved the whole time I was there, I ended up just using my personal hotspot. $4.95 charge per day for premium (streaming). I don't know if this worked well, I couldn't get basic to work, so I didn’t want to pay for something I probably wouldn't have been able to stay connected to. I'd definitely stay here again if I travel through the area.
Very nice looking, modern hotel. Check-in was quick and every member of the staff I interacted with during my week-long stay were fantastic and attentive.There is lots of parking. Spacious rooms with a lot of shelves. Comfortable beds. I felt secure and safe during my stay. Easy and convenient to shopping and Richmond West. A big PLUS, they cleaned up the snow quickly after a major snow day. Some things I'm hoping are just growing pains and I'm only mentioning them so other guests are aware of what to expect. I'm not taking away stars for these, because overall, my stay was nice and relaxing. They have no automatic doors, and you have to enter 3 doors to the lobby when you go in. Very challenging with luggage. They do not serve breakfast of any type. Full kitchen, but $20 charge to rent kitchenware. No coffeemaker in the room, but they do have free coffee all day in the lobby. Free basic internet (emails, browsing internet). It kept kicking me off the network. It wasn't resolved the whole time I was there, I ended up just using my personal hotspot. $4.95 charge per day for premium (streaming). I don't know if this worked well, I couldn't get basic to work, so I didn’t want to pay for something I probably wouldn't have been able to stay connected to. I'd definitely stay here again if I travel through the area.
6
Griffin
23 févr. 2025
·
A séjourné 1 nuit
The front check in desk was helpful during check in, and the room was clean and orderly with all of the basics needed. The location is obviously set up for extended stays, which is put on the outside of the building. Can’t speak to the stove, fridge, sink, etc in the room, but the shower was nice. The main issue was it is obvious the building is still a slow work in progress or isn’t fully prepared. One of the doors in the side stairwell hasn’t been finished yet, the complementary coffee machine claims it can also serve cold brew (we were unable to get it to work), the chargers out back are not connected to the charging network, so we had to go find a fast charger to charge instead of it being included in our stay (part of the reason we chose to stay here), and the WiFi, which is limited to two devices without paying, had good speed but kicked devices off the network every two minutes requiring us to go through the online portal again (the Ethernet also did not work in the room, but that’s becoming far more common in hotels). This has the potential to be a nice location, a good combination of price, location, and amenities. It, however, is clearly lacking the final polish that should be expected of an open-for-business hotel even if it is new.
The front check in desk was helpful during check in, and the room was clean and orderly with all of the basics needed. The location is obviously set up for extended stays, which is put on the outside of the building. Can’t speak to the stove, fridge, sink, etc in the room, but the shower was nice. The main issue was it is obvious the building is still a slow work in progress or isn’t fully prepared. One of the doors in the side stairwell hasn’t been finished yet, the complementary coffee machine claims it can also serve cold brew (we were unable to get it to work), the chargers out back are not connected to the charging network, so we had to go find a fast charger to charge instead of it being included in our stay (part of the reason we chose to stay here), and the WiFi, which is limited to two devices without paying, had good speed but kicked devices off the network every two minutes requiring us to go through the online portal again (the Ethernet also did not work in the room, but that’s becoming far more common in hotels). This has the potential to be a nice location, a good combination of price, location, and amenities. It, however, is clearly lacking the final polish that should be expected of an open-for-business hotel even if it is new.
4
celia
4 sept. 2025
·
A séjourné 1 nuit
When we checked in, the front desk, employee informed me that the beds that I had prepaid for was unavailable so they downgraded us, with no refund or offer of one. The elevator is broken and we were replaced on the top floor. The bed did not have a box spring. They do not provide anything like cups or silverware for an extended stay room. The bathroom had another person's stuff in it, and there was hair on counters. The hallways and stairwells smelled of body odor and marijuana. Lastly, there was somebody sleeping on the floor at the end of the 4th floor hallway. We checked in here because it had good reviews, but I'm not really sure how they have received any such reviews. Would not recommend.
When we checked in, the front desk, employee informed me that the beds that I had prepaid for was unavailable so they downgraded us, with no refund or offer of one. The elevator is broken and we were replaced on the top floor. The bed did not have a box spring. They do not provide anything like cups or silverware for an extended stay room. The bathroom had another person's stuff in it, and there was hair on counters. The hallways and stairwells smelled of body odor and marijuana. Lastly, there was somebody sleeping on the floor at the end of the 4th floor hallway. We checked in here because it had good reviews, but I'm not really sure how they have received any such reviews. Would not recommend.
4
Craig
24 août 2025
·
A séjourné 2 nuits
The elevator was out of service the whole weekend. Although the room was comfortable, the shower overflowed into the living space. When I called down to the front desk to let them know, they said that they would bring up a mop so that I, the guest, could clean it up. When I told the front desk person that it was not my job to clean up something that was there fault I was met with incredulity and attitude. I guess lucky for me. The person that I was with was a little bit more empathetic the front desk person left the mop and some gloves and said to just ring the Mop out in the toilet and she would come up and get it later. Not only will I not stay at this place again but I will be disputing the charge on my credit card. Absolutely horrible.
The elevator was out of service the whole weekend. Although the room was comfortable, the shower overflowed into the living space. When I called down to the front desk to let them know, they said that they would bring up a mop so that I, the guest, could clean it up. When I told the front desk person that it was not my job to clean up something that was there fault I was met with incredulity and attitude. I guess lucky for me. The person that I was with was a little bit more empathetic the front desk person left the mop and some gloves and said to just ring the Mop out in the toilet and she would come up and get it later. Not only will I not stay at this place again but I will be disputing the charge on my credit card. Absolutely horrible.
8
Kaylee
17 août 2025
·
A séjourné 1 nuit
Sad about the elevator being broken but still a great property and great staff
Sad about the elevator being broken but still a great property and great staff
6
Joan
10 août 2025
·
A séjourné 1 nuit
The elevator was not working and I was initially told the only available room was on the 4th floor for me and my dog. That was not going to work. I thought about other options and she finally found another room on the 2nd floor which I accepted. Room was fine although I could hear people in other rooms around and above me late into the night
The elevator was not working and I was initially told the only available room was on the 4th floor for me and my dog. That was not going to work. I thought about other options and she finally found another room on the 2nd floor which I accepted. Room was fine although I could hear people in other rooms around and above me late into the night
6
Alexandra
18 août 2025
·
A séjourné 2 nuits
I did not have any issues with my room and check in was pretty smooth until the lady told me the elevator was out of service and my room would be on the 3rd floor and here I am with bags a suitcase and a 10 month old baby and stroller and no kind service or help was offered. I asked how long would the elevators be out of service and it was an I don't know and that was it. There was an odor throughout the hallways at times but in my room everything appeared pretty decent and clean. The area seem pretty safe had no concerns for safety.
I did not have any issues with my room and check in was pretty smooth until the lady told me the elevator was out of service and my room would be on the 3rd floor and here I am with bags a suitcase and a 10 month old baby and stroller and no kind service or help was offered. I asked how long would the elevators be out of service and it was an I don't know and that was it. There was an odor throughout the hallways at times but in my room everything appeared pretty decent and clean. The area seem pretty safe had no concerns for safety.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est mitigée : beaucoup notent des chambres très propres tandis que d'autres signalent des cheveux, des sols collants, des odeurs dans les couloirs et des objets oubliés. Le service de ménage est limité pendant le séjour, avec échange des serviettes à la réception.
Avis de voyageur à ce sujet
6
Brenda
14 mai 2025
·
A séjourné 2 nuits
My check in time was at 3 checked in on phone and room still wasn't ready had to wait requested a single suite with tub they gave me a shower .Food was left in microwave.
My check in time was at 3 checked in on phone and room still wasn't ready had to wait requested a single suite with tub they gave me a shower .Food was left in microwave.
10
Michael
16 août 2025
·
A séjourné 4 nuits
The hotel was very nice and clean. Great staff too
The hotel was very nice and clean. Great staff too
2
Symphony
25 avr. 2025
·
A séjourné 1 nuit
This hotel is one of the nastiest I have ever been in. Let's start with the receptionist never being at the front. I wanted to check in at 5 p.m., but because there was no staff, I didn't get a room until 5:30 p.m. The same thing happened when I checked out at 10:50 a.m., but I couldn't turn in my keys until 11:15 a.m. because, once again, no one was there. The hotel room, at a glance, is presentable and cute. However, walking into the room and there is dirt on the sheets, someone's press on nail in the dresser, a dirty scrunched up towel under the bed, and two pills on the shelf, yes, I have pictures of everything. The shower stalls have grime and mold growing in the corners, the sink was left dirty, and your shoes stick to the floor because whatever cleaner they use is just horrible. Echo Suites is more like Ghetto Suites, plan to wait in the lobby for a keycard, and bring your own cleaning supplies.
This hotel is one of the nastiest I have ever been in. Let's start with the receptionist never being at the front. I wanted to check in at 5 p.m., but because there was no staff, I didn't get a room until 5:30 p.m. The same thing happened when I checked out at 10:50 a.m., but I couldn't turn in my keys until 11:15 a.m. because, once again, no one was there. The hotel room, at a glance, is presentable and cute. However, walking into the room and there is dirt on the sheets, someone's press on nail in the dresser, a dirty scrunched up towel under the bed, and two pills on the shelf, yes, I have pictures of everything. The shower stalls have grime and mold growing in the corners, the sink was left dirty, and your shoes stick to the floor because whatever cleaner they use is just horrible. Echo Suites is more like Ghetto Suites, plan to wait in the lobby for a keycard, and bring your own cleaning supplies.
10
Sean
20 mars 2025
·
A séjourné 1 nuit
No frills, but very comfortable, and the place was spotlessly clean.
No frills, but very comfortable, and the place was spotlessly clean.
4
Robert
30 nov. 2025
·
A séjourné 1 nuit
Paper-thin walls & ceilings. We could clearly hear the TV from the adjacent room play ALL NIGHT through checkout. The guests above had quite the full room but at least they settled down by about 1 AM. Even though this is an extended stay, there are no real amenities in the room. No coffee maker, no dishes/silverware and the bathroom had no washcloths. Not terribly clean, either. There were food stains on a leg of a chair that dripped onto the floor and bits of stuff & whatnot under the bed. We thought that since this was a newish hotel that at it might be...nice? No, but at least the front desk was. Will ~NOT~ be staying here again. Just...wow. 2 stars for friendly front desk. One star otherwise.
Paper-thin walls & ceilings. We could clearly hear the TV from the adjacent room play ALL NIGHT through checkout. The guests above had quite the full room but at least they settled down by about 1 AM. Even though this is an extended stay, there are no real amenities in the room. No coffee maker, no dishes/silverware and the bathroom had no washcloths. Not terribly clean, either. There were food stains on a leg of a chair that dripped onto the floor and bits of stuff & whatnot under the bed. We thought that since this was a newish hotel that at it might be...nice? No, but at least the front desk was. Will ~NOT~ be staying here again. Just...wow. 2 stars for friendly front desk. One star otherwise.
4
celia
4 sept. 2025
·
A séjourné 1 nuit
When we checked in, the front desk, employee informed me that the beds that I had prepaid for was unavailable so they downgraded us, with no refund or offer of one. The elevator is broken and we were replaced on the top floor. The bed did not have a box spring. They do not provide anything like cups or silverware for an extended stay room. The bathroom had another person's stuff in it, and there was hair on counters. The hallways and stairwells smelled of body odor and marijuana. Lastly, there was somebody sleeping on the floor at the end of the 4th floor hallway. We checked in here because it had good reviews, but I'm not really sure how they have received any such reviews. Would not recommend.
When we checked in, the front desk, employee informed me that the beds that I had prepaid for was unavailable so they downgraded us, with no refund or offer of one. The elevator is broken and we were replaced on the top floor. The bed did not have a box spring. They do not provide anything like cups or silverware for an extended stay room. The bathroom had another person's stuff in it, and there was hair on counters. The hallways and stairwells smelled of body odor and marijuana. Lastly, there was somebody sleeping on the floor at the end of the 4th floor hallway. We checked in here because it had good reviews, but I'm not really sure how they have received any such reviews. Would not recommend.
10
Lorraine
2 août 2025
·
A séjourné 1 nuit
Nice clean room, very modern Wish there were better coffee options
Nice clean room, very modern Wish there were better coffee options
10
dennis
31 mars 2025
·
A séjourné 2 nuits
Super clean, comfortable, quiet with ample parking. Cracker barrel nearby within walking distance. Staff friendly and helpful. Will stay again!
Super clean, comfortable, quiet with ample parking. Cracker barrel nearby within walking distance. Staff friendly and helpful. Will stay again!
4
Nicholas
17 août 2025
·
A séjourné 3 nuits
Hallways smell like smoke. The room next door was loud and was fighting all hours of the night. The stairway smelled like trash from people leaving trash in there. Also a lot of people hanging outside drinking and smoking.
Hallways smell like smoke. The room next door was loud and was fighting all hours of the night. The stairway smelled like trash from people leaving trash in there. Also a lot of people hanging outside drinking and smoking.
4
Mark
13 juil. 2025
·
A séjourné 1 nuit
For a hotel that was 5 months “new” at the time of my stay, it was already terribly unclean. While the multiple dust bunnies and dried drip of toothpaste could be photographed, there’s no way to snap pics of the sticky floors and tiny hairs on the bed top sheet. This place is an adult hostel, at best. Shame on you, Wyndham.
For a hotel that was 5 months “new” at the time of my stay, it was already terribly unclean. While the multiple dust bunnies and dried drip of toothpaste could be photographed, there’s no way to snap pics of the sticky floors and tiny hairs on the bed top sheet. This place is an adult hostel, at best. Shame on you, Wyndham.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont modernes et généralement confortables avec des cuisines équipées, mais de nombreux clients citent des murs fins et du bruit provenant des chambres voisines et d'au-dessus. La fiabilité du Wi-Fi est également inconstante pour certains.
Avis de voyageur à ce sujet
6
Ellen
17 mars 2025
·
A séjourné 3 nuits
The property seems fairly new. The acoustics are awful--the noise from the people above us was unusually loud well into the night and again in the morning. We were surprised that hand towels and kleenex were not available at this establishment. It was a fine experience for three nights.
The property seems fairly new. The acoustics are awful--the noise from the people above us was unusually loud well into the night and again in the morning. We were surprised that hand towels and kleenex were not available at this establishment. It was a fine experience for three nights.
6
LaWone
20 févr. 2025
·
A séjourné 1 nuit
I couldn’t regulate the thermostat for heat in the room. Reached out to staff but got no answer. Stayed overnight on Valentine’s Day and heard every moan and groan from the couple next door. They went for what seemed like hours and started over again at the break of dawn. Poor me.
I couldn’t regulate the thermostat for heat in the room. Reached out to staff but got no answer. Stayed overnight on Valentine’s Day and heard every moan and groan from the couple next door. They went for what seemed like hours and started over again at the break of dawn. Poor me.
4
Robert
30 nov. 2025
·
A séjourné 1 nuit
Paper-thin walls & ceilings. We could clearly hear the TV from the adjacent room play ALL NIGHT through checkout. The guests above had quite the full room but at least they settled down by about 1 AM. Even though this is an extended stay, there are no real amenities in the room. No coffee maker, no dishes/silverware and the bathroom had no washcloths. Not terribly clean, either. There were food stains on a leg of a chair that dripped onto the floor and bits of stuff & whatnot under the bed. We thought that since this was a newish hotel that at it might be...nice? No, but at least the front desk was. Will ~NOT~ be staying here again. Just...wow. 2 stars for friendly front desk. One star otherwise.
Paper-thin walls & ceilings. We could clearly hear the TV from the adjacent room play ALL NIGHT through checkout. The guests above had quite the full room but at least they settled down by about 1 AM. Even though this is an extended stay, there are no real amenities in the room. No coffee maker, no dishes/silverware and the bathroom had no washcloths. Not terribly clean, either. There were food stains on a leg of a chair that dripped onto the floor and bits of stuff & whatnot under the bed. We thought that since this was a newish hotel that at it might be...nice? No, but at least the front desk was. Will ~NOT~ be staying here again. Just...wow. 2 stars for friendly front desk. One star otherwise.
10
Sergii
22 juin 2025
·
A séjourné 1 nuit
Glen and affordable hotel it is new build. It was a little bit noisy sometimes cause I stayed next to the gym but overall really pleasant experience. Grateful for work trip. Our family stay safe neighborhood.
Glen and affordable hotel it is new build. It was a little bit noisy sometimes cause I stayed next to the gym but overall really pleasant experience. Grateful for work trip. Our family stay safe neighborhood.
10
Dawne
22 févr. 2025
·
A séjourné 5 nuits
Very nice looking, modern hotel. Check-in was quick and every member of the staff I interacted with during my week-long stay were fantastic and attentive.There is lots of parking. Spacious rooms with a lot of shelves. Comfortable beds. I felt secure and safe during my stay. Easy and convenient to shopping and Richmond West. A big PLUS, they cleaned up the snow quickly after a major snow day. Some things I'm hoping are just growing pains and I'm only mentioning them so other guests are aware of what to expect. I'm not taking away stars for these, because overall, my stay was nice and relaxing. They have no automatic doors, and you have to enter 3 doors to the lobby when you go in. Very challenging with luggage. They do not serve breakfast of any type. Full kitchen, but $20 charge to rent kitchenware. No coffeemaker in the room, but they do have free coffee all day in the lobby. Free basic internet (emails, browsing internet). It kept kicking me off the network. It wasn't resolved the whole time I was there, I ended up just using my personal hotspot. $4.95 charge per day for premium (streaming). I don't know if this worked well, I couldn't get basic to work, so I didn’t want to pay for something I probably wouldn't have been able to stay connected to. I'd definitely stay here again if I travel through the area.
Very nice looking, modern hotel. Check-in was quick and every member of the staff I interacted with during my week-long stay were fantastic and attentive.There is lots of parking. Spacious rooms with a lot of shelves. Comfortable beds. I felt secure and safe during my stay. Easy and convenient to shopping and Richmond West. A big PLUS, they cleaned up the snow quickly after a major snow day. Some things I'm hoping are just growing pains and I'm only mentioning them so other guests are aware of what to expect. I'm not taking away stars for these, because overall, my stay was nice and relaxing. They have no automatic doors, and you have to enter 3 doors to the lobby when you go in. Very challenging with luggage. They do not serve breakfast of any type. Full kitchen, but $20 charge to rent kitchenware. No coffeemaker in the room, but they do have free coffee all day in the lobby. Free basic internet (emails, browsing internet). It kept kicking me off the network. It wasn't resolved the whole time I was there, I ended up just using my personal hotspot. $4.95 charge per day for premium (streaming). I don't know if this worked well, I couldn't get basic to work, so I didn’t want to pay for something I probably wouldn't have been able to stay connected to. I'd definitely stay here again if I travel through the area.
2
Kathryn
17 févr. 2025
·
A séjourné 1 nuit
The walls are paper thin. I heard the people above me all night long. Smelled pot in the halls constantly. Shady clientele.
The walls are paper thin. I heard the people above me all night long. Smelled pot in the halls constantly. Shady clientele.
10
Lorraine
2 août 2025
·
A séjourné 1 nuit
Nice clean room, very modern Wish there were better coffee options
Nice clean room, very modern Wish there were better coffee options
2
mary
2 mai 2025
·
A séjourné 1 nuit
The room was clean but spartan in furnishings, there were no hangers & no hair dryer. Evidently this place was built with no thought of the guests other than to make money off of them!! It was very noisy well into the night. The walls were paper thin as loud talking & music could be heard until around 3 AM. There was also a loud thumping sound from the room above which sounded like people jumping up & down on the floor! There was no one at the front desk at 11:00 PM. The doors from the lobby to the check-in area & also the doors going outside were not locked. Anyone could have gained access to the rooms. Whereas upon checking in, a room key card had to be used to gain access to the lobby. Will never stay here again although did have reservation at same property in May. The May reservation was canceled but Expedia refused to refund!!
The room was clean but spartan in furnishings, there were no hangers & no hair dryer. Evidently this place was built with no thought of the guests other than to make money off of them!! It was very noisy well into the night. The walls were paper thin as loud talking & music could be heard until around 3 AM. There was also a loud thumping sound from the room above which sounded like people jumping up & down on the floor! There was no one at the front desk at 11:00 PM. The doors from the lobby to the check-in area & also the doors going outside were not locked. Anyone could have gained access to the rooms. Whereas upon checking in, a room key card had to be used to gain access to the lobby. Will never stay here again although did have reservation at same property in May. The May reservation was canceled but Expedia refused to refund!!
6
Joan
10 août 2025
·
A séjourné 1 nuit
The elevator was not working and I was initially told the only available room was on the 4th floor for me and my dog. That was not going to work. I thought about other options and she finally found another room on the 2nd floor which I accepted. Room was fine although I could hear people in other rooms around and above me late into the night
The elevator was not working and I was initially told the only available room was on the 4th floor for me and my dog. That was not going to work. I thought about other options and she finally found another room on the 2nd floor which I accepted. Room was fine although I could hear people in other rooms around and above me late into the night
4
Nicholas
17 août 2025
·
A séjourné 3 nuits
Hallways smell like smoke. The room next door was loud and was fighting all hours of the night. The stairway smelled like trash from people leaving trash in there. Also a lot of people hanging outside drinking and smoking.
Hallways smell like smoke. The room next door was loud and was fighting all hours of the night. The stairway smelled like trash from people leaving trash in there. Also a lot of people hanging outside drinking and smoking.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est mitigé : plusieurs clients font l'éloge du personnel amical et serviable, tandis que d'autres signalent une mauvaise résolution des problèmes, des erreurs de clés et d'attribution de chambres, de longues attentes et des difficultés à joindre la réception. L'aide pour les bagages pendant les pannes d'ascenseur n'a parfois pas été proposée.
Avis de voyageur à ce sujet
10
Paul
15 mai 2025
·
A séjourné 1 nuit
I appreciate having the kitchenette for this price. This property is new and still sparkling! Dominique was awesome and very helpful.
I appreciate having the kitchenette for this price. This property is new and still sparkling! Dominique was awesome and very helpful.
2
Joseph
6 mai 2025
·
A séjourné 7 nuits
Nothing about this location is nice....if the hotel wasn't newly built this would be a dump...they say they only clean the rooms every 2 weeks but even after the 2nd week im still havent difficulties getting the room cleaned...Also, you can never find anyone at the front desk and when you call its to no avail...this has to be the worst experience ever...and i travel for work all the time
Nothing about this location is nice....if the hotel wasn't newly built this would be a dump...they say they only clean the rooms every 2 weeks but even after the 2nd week im still havent difficulties getting the room cleaned...Also, you can never find anyone at the front desk and when you call its to no avail...this has to be the worst experience ever...and i travel for work all the time
8
Paul
23 juin 2025
·
A séjourné 1 nuit
A newer facility. An extended stay style complex. Arrived after midnight. Front door locked. No attendant at the front desk to notice us. Lucky another guest had just come downstairs and saw us at the front door and came and let us in. I think there was a buzzer to notify an attendant of my arrival, but not certain about that. Check-in was easy. Elevator to third floor worked fine. Beds were comfortable. Kitchenette had full size over/under full size fridge. Two burner electric stove top and single sink. Nice bathroom. Good towels. Not thin but not plush. No coffee maker in room. No breakfast but instead food vending machines downstairs and a juice machine. Didn’t see a coffee machine downstairs.
A newer facility. An extended stay style complex. Arrived after midnight. Front door locked. No attendant at the front desk to notice us. Lucky another guest had just come downstairs and saw us at the front door and came and let us in. I think there was a buzzer to notify an attendant of my arrival, but not certain about that. Check-in was easy. Elevator to third floor worked fine. Beds were comfortable. Kitchenette had full size over/under full size fridge. Two burner electric stove top and single sink. Nice bathroom. Good towels. Not thin but not plush. No coffee maker in room. No breakfast but instead food vending machines downstairs and a juice machine. Didn’t see a coffee machine downstairs.
10
Dawne
22 févr. 2025
·
A séjourné 5 nuits
Very nice looking, modern hotel. Check-in was quick and every member of the staff I interacted with during my week-long stay were fantastic and attentive.There is lots of parking. Spacious rooms with a lot of shelves. Comfortable beds. I felt secure and safe during my stay. Easy and convenient to shopping and Richmond West. A big PLUS, they cleaned up the snow quickly after a major snow day. Some things I'm hoping are just growing pains and I'm only mentioning them so other guests are aware of what to expect. I'm not taking away stars for these, because overall, my stay was nice and relaxing. They have no automatic doors, and you have to enter 3 doors to the lobby when you go in. Very challenging with luggage. They do not serve breakfast of any type. Full kitchen, but $20 charge to rent kitchenware. No coffeemaker in the room, but they do have free coffee all day in the lobby. Free basic internet (emails, browsing internet). It kept kicking me off the network. It wasn't resolved the whole time I was there, I ended up just using my personal hotspot. $4.95 charge per day for premium (streaming). I don't know if this worked well, I couldn't get basic to work, so I didn’t want to pay for something I probably wouldn't have been able to stay connected to. I'd definitely stay here again if I travel through the area.
Very nice looking, modern hotel. Check-in was quick and every member of the staff I interacted with during my week-long stay were fantastic and attentive.There is lots of parking. Spacious rooms with a lot of shelves. Comfortable beds. I felt secure and safe during my stay. Easy and convenient to shopping and Richmond West. A big PLUS, they cleaned up the snow quickly after a major snow day. Some things I'm hoping are just growing pains and I'm only mentioning them so other guests are aware of what to expect. I'm not taking away stars for these, because overall, my stay was nice and relaxing. They have no automatic doors, and you have to enter 3 doors to the lobby when you go in. Very challenging with luggage. They do not serve breakfast of any type. Full kitchen, but $20 charge to rent kitchenware. No coffeemaker in the room, but they do have free coffee all day in the lobby. Free basic internet (emails, browsing internet). It kept kicking me off the network. It wasn't resolved the whole time I was there, I ended up just using my personal hotspot. $4.95 charge per day for premium (streaming). I don't know if this worked well, I couldn't get basic to work, so I didn’t want to pay for something I probably wouldn't have been able to stay connected to. I'd definitely stay here again if I travel through the area.
10
Talisa
22 juil. 2025
·
A séjourné 1 nuit
Great staff!
Great staff!
4
Craig
24 août 2025
·
A séjourné 2 nuits
The elevator was out of service the whole weekend. Although the room was comfortable, the shower overflowed into the living space. When I called down to the front desk to let them know, they said that they would bring up a mop so that I, the guest, could clean it up. When I told the front desk person that it was not my job to clean up something that was there fault I was met with incredulity and attitude. I guess lucky for me. The person that I was with was a little bit more empathetic the front desk person left the mop and some gloves and said to just ring the Mop out in the toilet and she would come up and get it later. Not only will I not stay at this place again but I will be disputing the charge on my credit card. Absolutely horrible.
The elevator was out of service the whole weekend. Although the room was comfortable, the shower overflowed into the living space. When I called down to the front desk to let them know, they said that they would bring up a mop so that I, the guest, could clean it up. When I told the front desk person that it was not my job to clean up something that was there fault I was met with incredulity and attitude. I guess lucky for me. The person that I was with was a little bit more empathetic the front desk person left the mop and some gloves and said to just ring the Mop out in the toilet and she would come up and get it later. Not only will I not stay at this place again but I will be disputing the charge on my credit card. Absolutely horrible.
10
John
27 juil. 2025
·
A séjourné 2 nuits
The staff was very helpful and attended to my needs and requests with a smile and we're very efficient. Easy online check-in and check-out process. Overall a most pleasing stay.
The staff was very helpful and attended to my needs and requests with a smile and we're very efficient. Easy online check-in and check-out process. Overall a most pleasing stay.
10
Kerima
12 févr. 2025
·
A séjourné 2 nuits
Ms. Stephanie the Manager was phenomenal! She seem to be running the place all by herself. Great personality and assists all guest with any need we had.. thank you to all the staff.
Ms. Stephanie the Manager was phenomenal! She seem to be running the place all by herself. Great personality and assists all guest with any need we had.. thank you to all the staff.
2
Jennifer
11 juil. 2025
·
A séjourné 1 nuit
They were having major issues last night. First they had to check to make sure rooms were actually cleaned so their was a delay in check in. Second they checked me into a room and 15 minutes later as I was walking out of the shower someone opened my room door with a key. Luckily I had the safety lock on. 10 minutes later he opened the door again. He asked me if I had booked that room smh - kind of a dumb question but I told him yes through the door. My shower was short anyway because there was no hot water at all. Later when I was leaving I realized I had forgot my phone in the room and my keycard no longer worked. I went to the front desk to tell them all that had happened and they were stumped - told me the keycard probably was wiped when next to my phone. I told them it was wiped because they made keycards for someone else smh I checked into the hotel because I had to go to a clients home close by ( I'm an overnight doula) So I had only a couple hours to take a nap and shower and I wasn't able to do either. I would've come back after my shift at 6 am for a few hours of sleep to rest but I felt uncomfortable and unable to return. I've stayed at this hotel before with no issues but I don't think I'll stay again. I paid $145 for nothing. I got no shower and I got no rest- just some random stranger nearly seeking me naked.
They were having major issues last night. First they had to check to make sure rooms were actually cleaned so their was a delay in check in. Second they checked me into a room and 15 minutes later as I was walking out of the shower someone opened my room door with a key. Luckily I had the safety lock on. 10 minutes later he opened the door again. He asked me if I had booked that room smh - kind of a dumb question but I told him yes through the door. My shower was short anyway because there was no hot water at all. Later when I was leaving I realized I had forgot my phone in the room and my keycard no longer worked. I went to the front desk to tell them all that had happened and they were stumped - told me the keycard probably was wiped when next to my phone. I told them it was wiped because they made keycards for someone else smh I checked into the hotel because I had to go to a clients home close by ( I'm an overnight doula) So I had only a couple hours to take a nap and shower and I wasn't able to do either. I would've come back after my shift at 6 am for a few hours of sleep to rest but I felt uncomfortable and unable to return. I've stayed at this hotel before with no issues but I don't think I'll stay again. I paid $145 for nothing. I got no shower and I got no rest- just some random stranger nearly seeking me naked.
2
Michael
16 nov. 2025
·
A séjourné 2 nuits
There was a squatter in our room and check in and there were no other available rooms so we had to go to another hotel at 1:00 AM. The front desk person didn’t do a single thing to make the situation better. He made us try to get into the room which was locked from the inside. I am expecting a full refund for this disastrous experience!!!
There was a squatter in our room and check in and there were no other available rooms so we had to go to another hotel at 1:00 AM. The front desk person didn’t do a single thing to make the situation better. He made us try to get into the room which was locked from the inside. I am expecting a full refund for this disastrous experience!!!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
L'emplacement est généralement pratique pour faire du shopping, manger et accéder à Richmond West, et plusieurs clients se sont sentis en sécurité. Certains l'ont trouvé éloigné de leurs projets.
Avis de voyageur à ce sujet
10
Adrian
14 févr. 2025
·
A séjourné 1 nuit
This is a very nice bang for your buck place to stay when in RVA. About 10 miles from downtown if you like the city. Very clean and modern setup and the stay is always nice as Ive been here multiple times already.
This is a very nice bang for your buck place to stay when in RVA. About 10 miles from downtown if you like the city. Very clean and modern setup and the stay is always nice as Ive been here multiple times already.
8
Robert
28 mars 2025
·
A séjourné 3 nuits
Booked the Echo while we were in town for a soccer tournament. Location was great. Check in was quick and easy. Room was very nice.
Booked the Echo while we were in town for a soccer tournament. Location was great. Check in was quick and easy. Room was very nice.
10
Joseph
23 févr. 2025
·
A séjourné 3 nuits
Happy with the room and the service. Close to the mall and other shopping/eating areas.
Happy with the room and the service. Close to the mall and other shopping/eating areas.
10
Dawne
22 févr. 2025
·
A séjourné 5 nuits
Very nice looking, modern hotel. Check-in was quick and every member of the staff I interacted with during my week-long stay were fantastic and attentive.There is lots of parking. Spacious rooms with a lot of shelves. Comfortable beds. I felt secure and safe during my stay. Easy and convenient to shopping and Richmond West. A big PLUS, they cleaned up the snow quickly after a major snow day. Some things I'm hoping are just growing pains and I'm only mentioning them so other guests are aware of what to expect. I'm not taking away stars for these, because overall, my stay was nice and relaxing. They have no automatic doors, and you have to enter 3 doors to the lobby when you go in. Very challenging with luggage. They do not serve breakfast of any type. Full kitchen, but $20 charge to rent kitchenware. No coffeemaker in the room, but they do have free coffee all day in the lobby. Free basic internet (emails, browsing internet). It kept kicking me off the network. It wasn't resolved the whole time I was there, I ended up just using my personal hotspot. $4.95 charge per day for premium (streaming). I don't know if this worked well, I couldn't get basic to work, so I didn’t want to pay for something I probably wouldn't have been able to stay connected to. I'd definitely stay here again if I travel through the area.
Very nice looking, modern hotel. Check-in was quick and every member of the staff I interacted with during my week-long stay were fantastic and attentive.There is lots of parking. Spacious rooms with a lot of shelves. Comfortable beds. I felt secure and safe during my stay. Easy and convenient to shopping and Richmond West. A big PLUS, they cleaned up the snow quickly after a major snow day. Some things I'm hoping are just growing pains and I'm only mentioning them so other guests are aware of what to expect. I'm not taking away stars for these, because overall, my stay was nice and relaxing. They have no automatic doors, and you have to enter 3 doors to the lobby when you go in. Very challenging with luggage. They do not serve breakfast of any type. Full kitchen, but $20 charge to rent kitchenware. No coffeemaker in the room, but they do have free coffee all day in the lobby. Free basic internet (emails, browsing internet). It kept kicking me off the network. It wasn't resolved the whole time I was there, I ended up just using my personal hotspot. $4.95 charge per day for premium (streaming). I don't know if this worked well, I couldn't get basic to work, so I didn’t want to pay for something I probably wouldn't have been able to stay connected to. I'd definitely stay here again if I travel through the area.
10
dennis
31 mars 2025
·
A séjourné 2 nuits
Super clean, comfortable, quiet with ample parking. Cracker barrel nearby within walking distance. Staff friendly and helpful. Will stay again!
Super clean, comfortable, quiet with ample parking. Cracker barrel nearby within walking distance. Staff friendly and helpful. Will stay again!
10
Randolf
16 juin 2025
·
A séjourné 1 nuit
Love the price, love the location, perfect for our needs. Thanks again This was our second trip here. We will be back.
Love the price, love the location, perfect for our needs. Thanks again This was our second trip here. We will be back.
8
Paris
8 juin 2025
·
A séjourné 2 nuits
I stayed at this hotel for two nights with my mother and children, and overall, we had a pleasant experience. We felt very safe during our stay. The lobby, hallways, and our room were all very clean. The parking lot and surrounding area were also well-kept, except for a few dog owners who didn’t clean up after their pets. The front desk clerk—a Black woman with locs—was kind, helpful, and efficient during check-in. While the walls are thin, the stay was still fairly quiet, and we all slept well. The mattresses were comfortable enough for a good night's rest. There are vending machines in the lobby stocked with drinks, snacks, and even essentials like toothpaste, which is a nice touch. The hotel also has a fitness room and a laundry room. One thing to note is that housekeeping doesn’t come by daily to remove trash. If you need clean towels, you have to bring your used ones to the front desk to exchange them. This wasn’t a big deal for me, but it's good to know in advance.
I stayed at this hotel for two nights with my mother and children, and overall, we had a pleasant experience. We felt very safe during our stay. The lobby, hallways, and our room were all very clean. The parking lot and surrounding area were also well-kept, except for a few dog owners who didn’t clean up after their pets. The front desk clerk—a Black woman with locs—was kind, helpful, and efficient during check-in. While the walls are thin, the stay was still fairly quiet, and we all slept well. The mattresses were comfortable enough for a good night's rest. There are vending machines in the lobby stocked with drinks, snacks, and even essentials like toothpaste, which is a nice touch. The hotel also has a fitness room and a laundry room. One thing to note is that housekeeping doesn’t come by daily to remove trash. If you need clean towels, you have to bring your used ones to the front desk to exchange them. This wasn’t a big deal for me, but it's good to know in advance.
10
Jeffrey
7 août 2025
·
A séjourné 4 nuits
Very convenient to everything I needed
Very convenient to everything I needed
4
Mike
6 juin 2025
·
A séjourné 1 nuit
Very far and a bit spartan.
Very far and a bit spartan.
6
Alexandra
18 août 2025
·
A séjourné 2 nuits
I did not have any issues with my room and check in was pretty smooth until the lady told me the elevator was out of service and my room would be on the 3rd floor and here I am with bags a suitcase and a 10 month old baby and stroller and no kind service or help was offered. I asked how long would the elevators be out of service and it was an I don't know and that was it. There was an odor throughout the hallways at times but in my room everything appeared pretty decent and clean. The area seem pretty safe had no concerns for safety.
I did not have any issues with my room and check in was pretty smooth until the lady told me the elevator was out of service and my room would be on the 3rd floor and here I am with bags a suitcase and a 10 month old baby and stroller and no kind service or help was offered. I asked how long would the elevators be out of service and it was an I don't know and that was it. There was an odor throughout the hallways at times but in my room everything appeared pretty decent and clean. The area seem pretty safe had no concerns for safety.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Il n'y a pas de petit-déjeuner ni de restaurant sur place ; les options sont un distributeur automatique et du café dans le hall, ainsi que la possibilité de cuisiner dans la kitchenette. Certains notent l'absence de machine à café dans la chambre ou des frais supplémentaires pour les ustensiles de cuisine, avec des restaurants à proximité.
Avis de voyageur à ce sujet
10
Paul
15 mai 2025
·
A séjourné 1 nuit
I appreciate having the kitchenette for this price. This property is new and still sparkling! Dominique was awesome and very helpful.
I appreciate having the kitchenette for this price. This property is new and still sparkling! Dominique was awesome and very helpful.
8
Paul
23 juin 2025
·
A séjourné 1 nuit
A newer facility. An extended stay style complex. Arrived after midnight. Front door locked. No attendant at the front desk to notice us. Lucky another guest had just come downstairs and saw us at the front door and came and let us in. I think there was a buzzer to notify an attendant of my arrival, but not certain about that. Check-in was easy. Elevator to third floor worked fine. Beds were comfortable. Kitchenette had full size over/under full size fridge. Two burner electric stove top and single sink. Nice bathroom. Good towels. Not thin but not plush. No coffee maker in room. No breakfast but instead food vending machines downstairs and a juice machine. Didn’t see a coffee machine downstairs.
A newer facility. An extended stay style complex. Arrived after midnight. Front door locked. No attendant at the front desk to notice us. Lucky another guest had just come downstairs and saw us at the front door and came and let us in. I think there was a buzzer to notify an attendant of my arrival, but not certain about that. Check-in was easy. Elevator to third floor worked fine. Beds were comfortable. Kitchenette had full size over/under full size fridge. Two burner electric stove top and single sink. Nice bathroom. Good towels. Not thin but not plush. No coffee maker in room. No breakfast but instead food vending machines downstairs and a juice machine. Didn’t see a coffee machine downstairs.
10
Joseph
23 févr. 2025
·
A séjourné 3 nuits
Happy with the room and the service. Close to the mall and other shopping/eating areas.
Happy with the room and the service. Close to the mall and other shopping/eating areas.
8
christopher
17 mars 2025
·
A séjourné 2 nuits
Nice, our unit had a stove and refrigerator
Nice, our unit had a stove and refrigerator
10
Dawne
22 févr. 2025
·
A séjourné 5 nuits
Very nice looking, modern hotel. Check-in was quick and every member of the staff I interacted with during my week-long stay were fantastic and attentive.There is lots of parking. Spacious rooms with a lot of shelves. Comfortable beds. I felt secure and safe during my stay. Easy and convenient to shopping and Richmond West. A big PLUS, they cleaned up the snow quickly after a major snow day. Some things I'm hoping are just growing pains and I'm only mentioning them so other guests are aware of what to expect. I'm not taking away stars for these, because overall, my stay was nice and relaxing. They have no automatic doors, and you have to enter 3 doors to the lobby when you go in. Very challenging with luggage. They do not serve breakfast of any type. Full kitchen, but $20 charge to rent kitchenware. No coffeemaker in the room, but they do have free coffee all day in the lobby. Free basic internet (emails, browsing internet). It kept kicking me off the network. It wasn't resolved the whole time I was there, I ended up just using my personal hotspot. $4.95 charge per day for premium (streaming). I don't know if this worked well, I couldn't get basic to work, so I didn’t want to pay for something I probably wouldn't have been able to stay connected to. I'd definitely stay here again if I travel through the area.
Very nice looking, modern hotel. Check-in was quick and every member of the staff I interacted with during my week-long stay were fantastic and attentive.There is lots of parking. Spacious rooms with a lot of shelves. Comfortable beds. I felt secure and safe during my stay. Easy and convenient to shopping and Richmond West. A big PLUS, they cleaned up the snow quickly after a major snow day. Some things I'm hoping are just growing pains and I'm only mentioning them so other guests are aware of what to expect. I'm not taking away stars for these, because overall, my stay was nice and relaxing. They have no automatic doors, and you have to enter 3 doors to the lobby when you go in. Very challenging with luggage. They do not serve breakfast of any type. Full kitchen, but $20 charge to rent kitchenware. No coffeemaker in the room, but they do have free coffee all day in the lobby. Free basic internet (emails, browsing internet). It kept kicking me off the network. It wasn't resolved the whole time I was there, I ended up just using my personal hotspot. $4.95 charge per day for premium (streaming). I don't know if this worked well, I couldn't get basic to work, so I didn’t want to pay for something I probably wouldn't have been able to stay connected to. I'd definitely stay here again if I travel through the area.
6
Griffin
23 févr. 2025
·
A séjourné 1 nuit
The front check in desk was helpful during check in, and the room was clean and orderly with all of the basics needed. The location is obviously set up for extended stays, which is put on the outside of the building. Can’t speak to the stove, fridge, sink, etc in the room, but the shower was nice. The main issue was it is obvious the building is still a slow work in progress or isn’t fully prepared. One of the doors in the side stairwell hasn’t been finished yet, the complementary coffee machine claims it can also serve cold brew (we were unable to get it to work), the chargers out back are not connected to the charging network, so we had to go find a fast charger to charge instead of it being included in our stay (part of the reason we chose to stay here), and the WiFi, which is limited to two devices without paying, had good speed but kicked devices off the network every two minutes requiring us to go through the online portal again (the Ethernet also did not work in the room, but that’s becoming far more common in hotels). This has the potential to be a nice location, a good combination of price, location, and amenities. It, however, is clearly lacking the final polish that should be expected of an open-for-business hotel even if it is new.
The front check in desk was helpful during check in, and the room was clean and orderly with all of the basics needed. The location is obviously set up for extended stays, which is put on the outside of the building. Can’t speak to the stove, fridge, sink, etc in the room, but the shower was nice. The main issue was it is obvious the building is still a slow work in progress or isn’t fully prepared. One of the doors in the side stairwell hasn’t been finished yet, the complementary coffee machine claims it can also serve cold brew (we were unable to get it to work), the chargers out back are not connected to the charging network, so we had to go find a fast charger to charge instead of it being included in our stay (part of the reason we chose to stay here), and the WiFi, which is limited to two devices without paying, had good speed but kicked devices off the network every two minutes requiring us to go through the online portal again (the Ethernet also did not work in the room, but that’s becoming far more common in hotels). This has the potential to be a nice location, a good combination of price, location, and amenities. It, however, is clearly lacking the final polish that should be expected of an open-for-business hotel even if it is new.
10
Lorraine
2 août 2025
·
A séjourné 1 nuit
Nice clean room, very modern Wish there were better coffee options
Nice clean room, very modern Wish there were better coffee options
10
dennis
31 mars 2025
·
A séjourné 2 nuits
Super clean, comfortable, quiet with ample parking. Cracker barrel nearby within walking distance. Staff friendly and helpful. Will stay again!
Super clean, comfortable, quiet with ample parking. Cracker barrel nearby within walking distance. Staff friendly and helpful. Will stay again!
8
Paris
8 juin 2025
·
A séjourné 2 nuits
I stayed at this hotel for two nights with my mother and children, and overall, we had a pleasant experience. We felt very safe during our stay. The lobby, hallways, and our room were all very clean. The parking lot and surrounding area were also well-kept, except for a few dog owners who didn’t clean up after their pets. The front desk clerk—a Black woman with locs—was kind, helpful, and efficient during check-in. While the walls are thin, the stay was still fairly quiet, and we all slept well. The mattresses were comfortable enough for a good night's rest. There are vending machines in the lobby stocked with drinks, snacks, and even essentials like toothpaste, which is a nice touch. The hotel also has a fitness room and a laundry room. One thing to note is that housekeeping doesn’t come by daily to remove trash. If you need clean towels, you have to bring your used ones to the front desk to exchange them. This wasn’t a big deal for me, but it's good to know in advance.
I stayed at this hotel for two nights with my mother and children, and overall, we had a pleasant experience. We felt very safe during our stay. The lobby, hallways, and our room were all very clean. The parking lot and surrounding area were also well-kept, except for a few dog owners who didn’t clean up after their pets. The front desk clerk—a Black woman with locs—was kind, helpful, and efficient during check-in. While the walls are thin, the stay was still fairly quiet, and we all slept well. The mattresses were comfortable enough for a good night's rest. There are vending machines in the lobby stocked with drinks, snacks, and even essentials like toothpaste, which is a nice touch. The hotel also has a fitness room and a laundry room. One thing to note is that housekeeping doesn’t come by daily to remove trash. If you need clean towels, you have to bring your used ones to the front desk to exchange them. This wasn’t a big deal for me, but it's good to know in advance.
6
Natalia
25 juin 2025
·
A séjourné 3 nuits
Given the property was just built, it should have better amenities. But we faced no pillows in the room. We got transferred into a different room with no towels. While rooms had a stove, we would have to pay to use pots and pans. There was no coffee maker, we'd have to pay for that too. No hair dryer. The 1st room had two chairs, the 2nd had one. The window would not close all the way. There was a sticky spot near the bed and open chocolate Reese. The front desk girl gave the wrong room number to my husband upon transfer, so he had to go back. There are no directions on how to call the front desk from the room. The doors downstairs would not lock even at night to prevent anyone entering the building. I would not stay at this place ever again, especially with little kids. For that price, I'd stay at the room with hair dryer and coffee maker and with a pool on the property.
Given the property was just built, it should have better amenities. But we faced no pillows in the room. We got transferred into a different room with no towels. While rooms had a stove, we would have to pay to use pots and pans. There was no coffee maker, we'd have to pay for that too. No hair dryer. The 1st room had two chairs, the 2nd had one. The window would not close all the way. There was a sticky spot near the bed and open chocolate Reese. The front desk girl gave the wrong room number to my husband upon transfer, so he had to go back. There are no directions on how to call the front desk from the room. The doors downstairs would not lock even at night to prevent anyone entering the building. I would not stay at this place ever again, especially with little kids. For that price, I'd stay at the room with hair dryer and coffee maker and with a pool on the property.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Rebekah
5 sept. 2026
·
A séjourné 2 nuits
Still here! Great place !
Still here! Great place !
10
Bridgette
23 août 2026
·
A séjourné 1 nuit
First time at this location but when traveling back to VA this will be were I am staying.
First time at this location but when traveling back to VA this will be were I am staying.
2
Michal C
6 juil. 2026
·
A séjourné 7 nuits
You keep asking me to write a review for how our stay was with ECHO Suites — but they oversold our room, never contacted us in advance, and nearly 2 hours on the phone with Hotels.com did not help us AT ALL. From 9:40pm until 11:30pm stranded in the hotel parking lot, WITH TWO KIDS, having driven from another state to be with my mom in hospice care after battling 3 cancers — and dying 2 days after we arrived… We PREPAID for our room. Yet Hotels.com did nothing when this property decided to oversell their inventory. Hotels.com made ZERO effort to MAKE THINGS RIGHT. We were left to sleep in our car, or otherwise drive from hotel to hotel asking if they had any rooms — already past midnight. Lesson learned? Hotels.com doesn’t care about its customers, and works with properties that oversell their rooms *despite* customers having PREPAID. I still haven’t received ANY refund, a whole THREE+ WEEKS LATER. Find me worse customer service. I’ll wait.
You keep asking me to write a review for how our stay was with ECHO Suites — but they oversold our room, never contacted us in advance, and nearly 2 hours on the phone with Hotels.com did not help us AT ALL. From 9:40pm until 11:30pm stranded in the hotel parking lot, WITH TWO KIDS, having driven from another state to be with my mom in hospice care after battling 3 cancers — and dying 2 days after we arrived… We PREPAID for our room. Yet Hotels.com did nothing when this property decided to oversell their inventory. Hotels.com made ZERO effort to MAKE THINGS RIGHT. We were left to sleep in our car, or otherwise drive from hotel to hotel asking if they had any rooms — already past midnight. Lesson learned? Hotels.com doesn’t care about its customers, and works with properties that oversell their rooms *despite* customers having PREPAID. I still haven’t received ANY refund, a whole THREE+ WEEKS LATER. Find me worse customer service. I’ll wait.
4
Walter
27 juin 2026
·
A séjourné 1 nuit
Lots of exotic smells and a halfway house lobby vibe.
Lots of exotic smells and a halfway house lobby vibe.
6
Fredrika
23 juin 2026
·
A séjourné 3 nuits
This is my third time staying and this time it was not the best. The elevator only worked going down and not up. It also has not been inspected. I have a picture of the certificate showing no dates or signatures. They ran out of toilet tissue and I had to go get some and they had no keys. I had to download an app to get in my room. That took a minute because I didn’t have a good signal. I told the young man that someone was trying to go up the elevator and he didn’t make a move.
This is my third time staying and this time it was not the best. The elevator only worked going down and not up. It also has not been inspected. I have a picture of the certificate showing no dates or signatures. They ran out of toilet tissue and I had to go get some and they had no keys. I had to download an app to get in my room. That took a minute because I didn’t have a good signal. I told the young man that someone was trying to go up the elevator and he didn’t make a move.
Politiques de l’établissement
Instructions d’arrivée
Tout ce que vous devez savoir pour une arrivée en douceur.
Arrivée
Départ
Arrivée à partir de 16:00
Avant 11:00
Bon à savoir
Politiques et informations supplémentaires sur cet établissement.
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
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novembre 2026
di | lu | ma | me | je | ve | sa |
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-16: NO DATA
- 2026-10-17: 113.793142628479USD
- 2026-10-18: 97.93273667755128USD
- 2026-10-19: 89.88306565132142USD
- 2026-10-20: 88.47460788040162USD
- 2026-10-21: 89.70817100830078USD
- 2026-10-22: 93.07342064437867USD
- 2026-10-23: 97.88127892417909USD
- 2026-10-24: 98.87436298942566USD
- 2026-10-25: 88.47460788040162USD
- 2026-10-26: 89.72081471748352USD
- 2026-10-27: 93.86920284233094USD
- 2026-10-28: 93.86920284233094USD
- 2026-10-29: 93.86920284233094USD
- 2026-10-30: 103.86953674926758USD
- 2026-10-31: 109.65077205200195USD
- 2026-11-01: 89.88306565132142USD
- 2026-11-02: 107.6928143939972USD
- 2026-11-03: 107.6928143939972USD
- 2026-11-04: 106.75025373344423USD
- 2026-11-05: 110.87276297149658USD
- 2026-11-06: 122.85117303504944USD
- 2026-11-07: 122.85117303504944USD
- 2026-11-08: 100.87242906455994USD
- 2026-11-09: 108.65436204833985USD
- 2026-11-10: 105.79503221969605USD
- 2026-11-11: 110.55847036323547USD
- 2026-11-12: 119.85407392234802USD
- 2026-11-13: 137.83667717056275USD
- 2026-11-14: 137.83667717056275USD
- 2026-11-15: 103.86953674926758USD
- 2026-11-16: 113.85986712493897USD
- 2026-11-17: 110.89274431800843USD
- 2026-11-18: 108.86470193710328USD
- 2026-11-19: 118.85504088478089USD
- 2026-11-20: 127.84633822288514USD
- 2026-11-21: 127.84633822288514USD
- 2026-11-22: 101.86147571487427USD
- 2026-11-23: 109.6095749900818USD
- 2026-11-24: 110.87276297149658USD
- 2026-11-25: 114.8589001625061USD
- 2026-11-26: 129.84441287002565USD
- 2026-11-27: 133.850531407547USD
- 2026-11-28: 129.84441287002565USD
- 2026-11-29: 98.87436298942566USD
- 2026-11-30: 107.8556739402771USD
- 2026-12-01: 108.65436204833985USD
- 2026-12-02: 108.65436204833985USD
- 2026-12-03: 106.76579478073121USD
- 2026-12-04: 119.85407392234802USD
- 2026-12-05: 127.84633822288514USD
- 2026-12-06: 100.87242906455994USD
- 2026-12-07: 107.8556739402771USD
- 2026-12-08: 110.89274431800843USD
- 2026-12-09: 111.85181466255189USD
- 2026-12-10: 110.89274431800843USD
- 2026-12-11: 118.85504088478089USD
- 2026-12-12: 120.86309334716798USD
- 2026-12-13: 101.86147571487427USD
- 2026-12-14: 104.86856978683473USD
- 2026-12-15: 104.86856978683473USD
- 2026-12-16: 112.40567770080567USD
La réception est ouverte tous les jours de 08 h 00 à 21 h 00. À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après 21 h 00. Les horaires de la réception sont limités. Les voyageurs doivent télécharger l’appli mobile de l’hébergement Wyndham Key avant leur enregistrement. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les cartes de débit; espèces non acceptées
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Animaux de compagnie : 50.00 USD par animal (tarif pouvant varier selon la durée du séjour)
- Les animaux d'assistance ne sont soumis à aucuns frais.
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Chambres non-fumeurs
Distributeur automatique
Formalités d'arrivée/Départ express
Fitness Center (nearby)
Général
Chambres non-fumeurs
Distributeur automatique
Services
Formalités d'arrivée/Départ express
Activités
Fitness Center (nearby)