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Comfort Inn & Suites Waco Woodway

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Comfort Inn & Suites Waco Woodway - Habitación

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Comfort Inn & Suites Waco Woodway - Baño

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From

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Acerca de esta propiedad

Elige entre las numerosas instalaciones recreativas ofrecidas, que incluyen una piscina cubierta y gimnasio. Encontrarás también conexión a Internet wifi gratis, un salón de eventos y una máquina expendedora.

Servicios

Elige entre las numerosas instalaciones recreativas ofrecidas, que incluyen una piscina cubierta y gimnasio. Encontrarás también conexión a Internet wifi gratis, un salón de eventos y una máquina expendedora.

Servicios empresariales

Tendrás conexión a Internet por cable gratis, una sala de ordenadores y check-out exprés a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.

Comida

Aprovecha el servicio de habitaciones de este hotel. El desayuno bufé gratuito se ofrece entre semana de 06:00 a 09:30, mientras que el horario de sábados y domingos es de 07:00 a 10:00.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 72 habitaciones con aire acondicionado, frigorífico y televisión LCD. Las camas cuentan con colchones con una capa de acolchado adicional, edredón de plumas y ropa de cama de alta calidad para descansar plácidamente. Para los momentos de ocio, tendrás un televisor con canales digitales y conexión a Internet por cable y wifi gratis. El cuarto de baño está provisto de ducha y bañera combinadas y secadores de pelo.

Ubicación

Comfort Inn & Suites Waco Woodway se encuentra en Woodway (Waco), a apenas cinco minutos en coche de Ascension Providence y Extraco Events Center. Además, este hotel se encuentra a 8,4 km de Magnolia Market at the Silos y a 8,9 km de Waco Convention Center (palacio de congresos).

Qué hay cerca

Ascension Providence(1.3 millas)
Congestive Heart Failure Clinic(1.3 millas)
Ascension Medical Group Providence Pain Management Clinic(1.3 millas)
Fresenius Medical Care at Providence Healthcare Network Icu(1.4 millas)
Bowlero Waco(2 millas)
Doris Miller VA Medical Center(2.8 millas)
Centro comercial Central Texas Market Place(2.8 millas)
Extraco Events Center(2.9 millas)
Baylor Scott & White Hillcrest Medical Center(3.3 millas)
Hillcrest Baptist Medical Center(3.3 millas)
Carleen Bright Arboretum(3.5 millas)
Topgolf(3.7 millas)
Cinemark Waco(3.8 millas)
Museo Dr. Pepper(5.2 millas)
Lake Waco(5.2 millas)
El aeropuerto más cercano se encuentra en Waco, TX (ACT-A. Regional de Waco)(10 millas)

Aparcamiento
Piscina
Habitaciones para no fumadores
Centro de negocios
Servicio de tintorería
Servicio de limpieza

Ubicación

6808 Woodway Drive, Woodway, Texas, Estados Unidos

Ascension Providence (1.3 millas)

Congestive Heart Failure Clinic (1.3 millas)

Ascension Medical Group Providence Pain Management Clinic (1.3 millas)

Fresenius Medical Care at Providence Healthcare Network Icu (1.4 millas)

Bowlero Waco (2 millas)

Doris Miller VA Medical Center (2.8 millas)

Más información sobre la ubicación

Opciones de habitación

1

Suite romántica, 1 cama de matrimonio grande, no fumadores

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

Aire acondicionado

Conexión Wi-Fi (gratuita)

Nevera

Bañera de hidromasaje privada interior

Bañera de hidromasaje privada

3

Habitación, 1 cama de matrimonio grande, no fumadores

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

2

Habitación estándar, 1 cama de matrimonio grande, no fumadores

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

1

Suite, 1 cama de matrimonio grande con sofá cama, no fumadores

Detalles de la oferta

1 Cama Doble Extragrande

y

1 Sofá Cama

Capacidad: 6

Zona de comedor independiente

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

4

Habitación estándar, 2 camas de matrimonio, no fumadores

Detalles de la oferta

2 Camas Dobles Grandes

Capacidad: 4

Aire acondicionado

Conexión Wi-Fi (gratuita)

Nevera

4

Habitación, 2 camas de matrimonio, no fumadores

Detalles de la oferta

2 Camas Dobles Grandes

Capacidad: 4

Aire acondicionado

Conexión Wi-Fi (gratuita)

Nevera

1

Suite familiar, varias camas, no fumadores

Detalles de la oferta

2 Camas Dobles Extragrandes

y

1 Sofá Cama

Capacidad: 5

Zona de comedor independiente

Aire acondicionado

Conexión Wi-Fi (gratuita)

Camas plegables o supletorias (gratis)

Reseñas de los huéspedes sobre Comfort Inn & Suites Waco Woodway

8

Muy bueno

Basado en 1000 comentarios verificados

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En Comfort Inn & Suites Waco Woodway, los viajeros reportan una estancia conveniente y económica, con habitaciones generalmente cómodas pero con experiencias variadas debido a las renovaciones en curso, problemas frecuentes con el Wi‑Fi y el jacuzzi, limpieza irregular y una profesionalidad inconsistente en la recepción.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En Comfort Inn & Suites Waco Woodway, los viajeros reportan una estancia conveniente y económica, con habitaciones generalmente cómodas pero con experiencias variadas debido a las renovaciones en curso, problemas frecuentes con el Wi‑Fi y el jacuzzi, limpieza irregular y una profesionalidad inconsistente en la recepción.

El desayuno varía desde generoso y sabroso hasta inferior o poco abastecido, con horarios que a veces finalizan antes de lo previsto. La piscina cubierta es apreciada, aunque las clases de natación y el mantenimiento ocasional limitan su uso. La ubicación cerca de las autopistas y los restaurantes es conveniente, mientras que la decoración de las habitaciones y algunos accesorios se ven anticuados. Espere comodidad básica y buena relación calidad-precio si puede tolerar algunas inconsistencias.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las instalaciones son desiguales: el Wi-Fi se caía repetidamente y el jacuzzi a menudo estaba frío, sucio o fuera de servicio, aunque la piscina cubierta es generalmente apreciada. Las renovaciones en curso y las clases de natación ocasionales causaron interrupciones o limitaron el acceso a la piscina.

Reseñas de huéspedes relacionadas

8

John

12 mar 2025

·

Se alojó 2 noches

The hotel didn’t have WiFi and hadn’t for over 2 weeks

The hotel didn’t have WiFi and hadn’t for over 2 weeks

6

Cassandra

10 feb 2025

·

Se alojó 3 noches

Hotel was in older condition but clean. Pool was warm. Hot tub not hot. Breakfast was ok. Few hot items (premade omlettes, biscuit and gravy) but a variety of grab and go items (hard boiled eggs, yogurt, granola, oranges). Location was good. Good price for what it provides.

Hotel was in older condition but clean. Pool was warm. Hot tub not hot. Breakfast was ok. Few hot items (premade omlettes, biscuit and gravy) but a variety of grab and go items (hard boiled eggs, yogurt, granola, oranges). Location was good. Good price for what it provides.

8

Francine

10 oct 2025

·

Se alojó 3 noches

Breakfast was good. The breakfast staff ladies were so awesome and just made my day every morning! Bed was comfortable. My only issues were that the heating element in the hot tub was out and that was something I was very much looking forward to. And every so often someone would smoke outside and the smell would come through the A/C vent. Otherwise, we had a great stay.

Breakfast was good. The breakfast staff ladies were so awesome and just made my day every morning! Bed was comfortable. My only issues were that the heating element in the hot tub was out and that was something I was very much looking forward to. And every so often someone would smoke outside and the smell would come through the A/C vent. Otherwise, we had a great stay.

4

Rose

29 mar 2025

·

Se alojó 3 noches

Not a bad hotel if you don’t need WiFi. When on a business trip I need WiFi for working. When I called the desk and asked about the WiFi they gave me a 1-888 number to call. I called and waited in the queue for an hour. When someone finally answered they spent 30 min trying to get it to work and couldn’t. Definitely will be using a different hotel next time.

Not a bad hotel if you don’t need WiFi. When on a business trip I need WiFi for working. When I called the desk and asked about the WiFi they gave me a 1-888 number to call. I called and waited in the queue for an hour. When someone finally answered they spent 30 min trying to get it to work and couldn’t. Definitely will be using a different hotel next time.

2

Jillian

7 dic 2023

·

I’m traveling the country with my young daughters “Roadschooling”. The last month we’ve been from New Mexico to Louisiana and everywhere in between. I specifically booked this place for the indoor heated pool and hot tub for them to finally swim before heading home for the holidays. Upon check in I asked about the functionality of the pool and was pleased to hear it was in perfect working order. When we entered the pool area a woman in the pool asked if we were hotel guests I told her yes, she then told me she was going to be on one side of the pool (giving swim lessons) I was upset being that this was literally the only reason we booked here. My daughters are not great swimmers and we’re told to stay on the deep end. I went to the front desk and let them know, i basically told she didn’t see the problem and they’ve never had complaints before and literally that was that. I called best western to address my issue, not looking for compensation or refund but just to make them aware. We went up to the room after 15 mins and 6 other children arriving for lessons only to be called to the room phone from the general manager yelling at me for her points being deducted and bad review I tried to explain that I was not happy, she would not let me speak she kept talking over me and was the most passive aggressive woman I’ve ever come in contact with. She 100 percent needs to be fired. And should not ever be able to work in the customer service industry again. I will never stay again.

I’m traveling the country with my young daughters “Roadschooling”. The last month we’ve been from New Mexico to Louisiana and everywhere in between. I specifically booked this place for the indoor heated pool and hot tub for them to finally swim before heading home for the holidays. Upon check in I asked about the functionality of the pool and was pleased to hear it was in perfect working order. When we entered the pool area a woman in the pool asked if we were hotel guests I told her yes, she then told me she was going to be on one side of the pool (giving swim lessons) I was upset being that this was literally the only reason we booked here. My daughters are not great swimmers and we’re told to stay on the deep end. I went to the front desk and let them know, i basically told she didn’t see the problem and they’ve never had complaints before and literally that was that. I called best western to address my issue, not looking for compensation or refund but just to make them aware. We went up to the room after 15 mins and 6 other children arriving for lessons only to be called to the room phone from the general manager yelling at me for her points being deducted and bad review I tried to explain that I was not happy, she would not let me speak she kept talking over me and was the most passive aggressive woman I’ve ever come in contact with. She 100 percent needs to be fired. And should not ever be able to work in the customer service industry again. I will never stay again.

4

Craig

23 mar 2025

·

Se alojó 1 noche

The wifi didn't work during my entire stay lol

The wifi didn't work during my entire stay lol

10

Shanna

2 mar 2025

·

Se alojó 1 noche

Unfortunately the WI FI has been out all week but we weren’t told at check in. The hot tub was ice cold. While clean, the hallway smells like cat urine.

Unfortunately the WI FI has been out all week but we weren’t told at check in. The hot tub was ice cold. While clean, the hallway smells like cat urine.

8

Jodee

2 mar 2025

·

Se alojó 1 noche

The internet did not work and we had work to do. If I would have known that, I would have picked somewhere else to stay.

The internet did not work and we had work to do. If I would have known that, I would have picked somewhere else to stay.

6

jeffrey

2 ene 2026

·

Se alojó 1 noche

We booked a room in December because they had an indoor pool and hot tub. Unfortunately the hot tub was down and weren’t informed about that. If we would have known, we would have stayed somewhere else.

We booked a room in December because they had an indoor pool and hot tub. Unfortunately the hot tub was down and weren’t informed about that. If we would have known, we would have stayed somewhere else.

2

Daniel

28 nov 2023

·

Se alojó 1 noche

Me and my wife traveled to Waco cause she had a surgery planned at hilcrest at around 11am we didn’t wanna have to get up and drive in wanted to be able to sleep in and at 7 am we was awoken up to beating and banging coming from the roof I called the front desk to make sure they wasn’t being robbed but it was actually a construction crew putting a new roof on so they failed to mention this at check in and put us on the very top floor closet to the roof I asked for a refund went on deaf ears won’t be staying here again and we frequently come to Waco and rent hotels here the staff could’ve told me at check in and I would’ve made different arrangements if I pay money for a hotel room I deserve my privacy and relaxation till check out time I paid for it and didn’t receive it so best western you suck

Me and my wife traveled to Waco cause she had a surgery planned at hilcrest at around 11am we didn’t wanna have to get up and drive in wanted to be able to sleep in and at 7 am we was awoken up to beating and banging coming from the roof I called the front desk to make sure they wasn’t being robbed but it was actually a construction crew putting a new roof on so they failed to mention this at check in and put us on the very top floor closet to the roof I asked for a refund went on deaf ears won’t be staying here again and we frequently come to Waco and rent hotels here the staff could’ve told me at check in and I would’ve made different arrangements if I pay money for a hotel room I deserve my privacy and relaxation till check out time I paid for it and didn’t receive it so best western you suck

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza es variable. Se informó que muchas habitaciones estaban limpias, pero los problemas recurrentes incluían cucarachas u hormigas, olores a humedad y alfombras húmedas, y baños cansados o con moho.

Reseñas de huéspedes relacionadas

6

Esperanza

1 oct 2025

·

Se alojó 1 noche

Ok for price but on 2nd night saw a roach and wall had water damage in restroom

Ok for price but on 2nd night saw a roach and wall had water damage in restroom

2

Bridget

20 sept 2025

·

Se alojó 2 noches

ROACHES. The bathroom tiles and walls were cracked/missing pieces, and there was a huge roach in the bathroom. The room was so humid everything felt wet, It was a weird and nasty experience.

ROACHES. The bathroom tiles and walls were cracked/missing pieces, and there was a huge roach in the bathroom. The room was so humid everything felt wet, It was a weird and nasty experience.

2

Carrie

19 ago 2025

·

Se alojó 2 noches

Looks like our room flooded, there was mold everywhere and had a terrible smell. Almost all the carpet was ripped up on the 2nd floor, horrible experience! I'm just glad it was only 2 nights.

Looks like our room flooded, there was mold everywhere and had a terrible smell. Almost all the carpet was ripped up on the 2nd floor, horrible experience! I'm just glad it was only 2 nights.

6

Denise

20 sept 2025

·

Se alojó 1 noche

We only had 1 large towel in the bathroom for 2 people, tub was dirty and the carpet seemed wet....definitely not worth the money

We only had 1 large towel in the bathroom for 2 people, tub was dirty and the carpet seemed wet....definitely not worth the money

8

Troy

26 sept 2025

·

Se alojó 1 noche

Nice place to stay for the night for the price. Everything was clean. The bathroom was a little tired and ready for a makeover.

Nice place to stay for the night for the price. Everything was clean. The bathroom was a little tired and ready for a makeover.

10

Heather

23 ago 2025

·

Se alojó 3 noches

The hotel was very clean. The room was immaculate and the staff were so sweet and kind.

The hotel was very clean. The room was immaculate and the staff were so sweet and kind.

4

Dave

6 sept 2025

·

Se alojó 2 noches

Woke up and the whole room was full full full of ants!!!!!!!! Every where

Woke up and the whole room was full full full of ants!!!!!!!! Every where

2

Steve

9 oct 2023

·

Se alojó 1 noche

The room was filthy, I finally found a chain that make motel6 look good.Can tell most of their business comes from construction crews staying there. The bathroom was filthy and needed to be cleaned, the common area was worse.Came time to go to bed and pulled the sheets back and they had blood on them, so they had not been cleaned

The room was filthy, I finally found a chain that make motel6 look good.Can tell most of their business comes from construction crews staying there. The bathroom was filthy and needed to be cleaned, the common area was worse.Came time to go to bed and pulled the sheets back and they had blood on them, so they had not been cleaned

6

Dennis

19 may 2025

·

Se alojó 1 noche

There were a fly and a few fruit flies flying around. I didn't notify your staff because we only stayed one night and we weren't in the room for most of the time. And there was a order coming from the AC.

There were a fly and a few fruit flies flying around. I didn't notify your staff because we only stayed one night and we weren't in the room for most of the time. And there was a order coming from the AC.

2

Andrew

2 jul 2024

·

Se alojó 3 noches

Don’t stay. Room smelled like urine and beds old and very uncomfortable.

Don’t stay. Room smelled like urine and beds old and very uncomfortable.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son anticuadas y presentan diversos problemas de mantenimiento, como televisores averiados, accesorios sueltos, teléfonos faltantes o electrodomésticos ruidosos, aunque las camas suelen ser cómodas y algunas habitaciones se sienten espaciosas y tranquilas. Se informó de ruidos ocasionales en los pasillos o por parte de otros huéspedes.

Reseñas de huéspedes relacionadas

8

Maria

7 mar 2025

·

Se alojó 3 noches

Bed was very comfortable and room was a good size. Excellent value for the price. Was able to park right outside the window of our room. Very quiet. Water pressure and temperature in the shower was awesome. Was not too far from all the places we wanted to visit, but upon returning to the hotel, we had to go past it to the next stoplight and turn around every time because it’s on the other side of the highway. Didn’t partake of the breakfast offered. Would stay again.

Bed was very comfortable and room was a good size. Excellent value for the price. Was able to park right outside the window of our room. Very quiet. Water pressure and temperature in the shower was awesome. Was not too far from all the places we wanted to visit, but upon returning to the hotel, we had to go past it to the next stoplight and turn around every time because it’s on the other side of the highway. Didn’t partake of the breakfast offered. Would stay again.

6

Virginia

2 dic 2023

·

Se alojó 1 noche

Afternoon/night staff was exceptional in service and personality. Room was clean and well appointed. Problem, even with manager's personal trial, the TV wouldn't work. The in-room phone also didn't work. Table lamp connection loose, so the light flickered some. AC/heater until worked brilliantly. Comfy bed. Breakfast was delicious. Great Texas shaped waffles! At check out, the manager couldn't access the computer system, so we got no check-out receipt, nor could/would she offer us a discount for the non-working TV. Property has EV charging slots, if you're into that.

Afternoon/night staff was exceptional in service and personality. Room was clean and well appointed. Problem, even with manager's personal trial, the TV wouldn't work. The in-room phone also didn't work. Table lamp connection loose, so the light flickered some. AC/heater until worked brilliantly. Comfy bed. Breakfast was delicious. Great Texas shaped waffles! At check out, the manager couldn't access the computer system, so we got no check-out receipt, nor could/would she offer us a discount for the non-working TV. Property has EV charging slots, if you're into that.

6

Mariah

2 nov 2025

·

Se alojó 1 noche

There was a party going on in the hallway and in all of the rooms around us at 2:30330 and four in the morning. There was beer and cake thrown all over the hallway and smeared on doors. I tried calling the staff numerous times both on my cell phone and on the room phone and no one ever answered.

There was a party going on in the hallway and in all of the rooms around us at 2:30330 and four in the morning. There was beer and cake thrown all over the hallway and smeared on doors. I tried calling the staff numerous times both on my cell phone and on the room phone and no one ever answered.

4

Frederick

16 feb 2025

·

Se alojó 1 noche

Front desk personnel rude upon check in - room was okay - refrigerator sticking out the wall

Front desk personnel rude upon check in - room was okay - refrigerator sticking out the wall

10

Richard

13 mar 2025

·

Se alojó 2 noches

Aside from needing asthetic upgrades, it was nice and clean. Amazing water pressure!

Aside from needing asthetic upgrades, it was nice and clean. Amazing water pressure!

6

Helen

5 may 2025

·

Se alojó 3 noches

My room was clean, other than a red stain on the carpet. I dislike carpet in hotel rooms. It is unsanitary, in my opinion. There was no phone in my room. Kids were running back and forth in the hallway at 11:30 pm one night. I called on my cell phone and complained. Breakfast was minimal with no bacon or sausage offered. Eggs were barely warm at 9:30 am on a Saturday. Staff rushed to clean the breakfast area 30 minutes earlier than the stated end time. I was told not to sit in an area because the staff had already cleaned those tables. This made no sense. Was I supposed to sit at a table that had not been cleaned? Apparently, the staff did not want to walk 10’ farther to a different area to clean a table. The AC worked well. Water was sufficiently hot. Towels were thin. Lighting in the bathroom was dim. The bed was OK other than a rather hard edge at the sides. The surrounding area seemed safe.

My room was clean, other than a red stain on the carpet. I dislike carpet in hotel rooms. It is unsanitary, in my opinion. There was no phone in my room. Kids were running back and forth in the hallway at 11:30 pm one night. I called on my cell phone and complained. Breakfast was minimal with no bacon or sausage offered. Eggs were barely warm at 9:30 am on a Saturday. Staff rushed to clean the breakfast area 30 minutes earlier than the stated end time. I was told not to sit in an area because the staff had already cleaned those tables. This made no sense. Was I supposed to sit at a table that had not been cleaned? Apparently, the staff did not want to walk 10’ farther to a different area to clean a table. The AC worked well. Water was sufficiently hot. Towels were thin. Lighting in the bathroom was dim. The bed was OK other than a rather hard edge at the sides. The surrounding area seemed safe.

8

Julian

18 ene 2025

·

Se alojó 1 noche

The room was large and very clean.

The room was large and very clean.

4

Elena E

5 oct 2025

·

Se alojó 3 noches

The room had old worn out furniture and fixtures, the curtain valance was falling off the wall and the carpet was sticky

The room had old worn out furniture and fixtures, the curtain valance was falling off the wall and the carpet was sticky

10

Karen

23 ago 2025

·

Se alojó 2 noches

Our room was clean but the bathroom certainly needed updating. The bathtub needed to be replaced although it was clean. The bed was very comfortable and the AC worked great as long as you kept it set on 67.

Our room was clean but the bathroom certainly needed updating. The bathtub needed to be replaced although it was clean. The bed was very comfortable and the AC worked great as long as you kept it set on 67.

4

Victoria

12 feb 2024

·

Se alojó 1 noche

Staff was great, but the hotel is really showing signs of needing to be updated. The shower head would not stay up and in place, the coffee pot would not work, and the refrigerator was noisy all night long.

Staff was great, but the hotel is really showing signs of needing to be updated. The shower head would not stay up and in place, the coffee pot would not work, and the refrigerator was noisy all night long.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

Las opiniones sobre el servicio son variadas: numerosos huéspedes elogiaron al personal amable y servicial, mientras que otros experimentaron una recepción poco acogedora o poco receptiva, mala comunicación y escasez de personal de limpieza. Algunos informaron sobre retrasos en el check-in y dificultades para resolver problemas.

Reseñas de huéspedes relacionadas

10

Carl

22 mar 2025

·

Se alojó 1 noche

I was greeted with warm Southern Hospitality by LaQuita who let me check in early. She wished me well on the tests I was studying for and I passed both tests. Thanks to everyone at this hotel, especially LaQuita! Well done

I was greeted with warm Southern Hospitality by LaQuita who let me check in early. She wished me well on the tests I was studying for and I passed both tests. Thanks to everyone at this hotel, especially LaQuita! Well done

6

Leonie

18 feb 2023

·

Se alojó 6 noches

What i didn't like was not having my room cleaned not even once. When I requested to have my room cleaned I was told that they only had one house keeper for the whole property. So the room was never freshened up. I checked out a day earlier. Naa won't be staying there again.

What i didn't like was not having my room cleaned not even once. When I requested to have my room cleaned I was told that they only had one house keeper for the whole property. So the room was never freshened up. I checked out a day earlier. Naa won't be staying there again.

6

Mariah

2 nov 2025

·

Se alojó 1 noche

There was a party going on in the hallway and in all of the rooms around us at 2:30330 and four in the morning. There was beer and cake thrown all over the hallway and smeared on doors. I tried calling the staff numerous times both on my cell phone and on the room phone and no one ever answered.

There was a party going on in the hallway and in all of the rooms around us at 2:30330 and four in the morning. There was beer and cake thrown all over the hallway and smeared on doors. I tried calling the staff numerous times both on my cell phone and on the room phone and no one ever answered.

6

Debra

31 mar 2025

·

Se alojó 1 noche

The check in staff was very unfriendly and not welcoming. They were running out of everything for breakfast and the waffle mix was watery. The rooms floors could have been cleaner. The bathroom floor was was clean.

The check in staff was very unfriendly and not welcoming. They were running out of everything for breakfast and the waffle mix was watery. The rooms floors could have been cleaner. The bathroom floor was was clean.

10

James

17 feb 2025

·

Se alojó 1 noche

Our stay was wonderful. Amadeus was superb. Very friendly, polite, and curteous.

Our stay was wonderful. Amadeus was superb. Very friendly, polite, and curteous.

2

Jillian

7 dic 2023

·

I’m traveling the country with my young daughters “Roadschooling”. The last month we’ve been from New Mexico to Louisiana and everywhere in between. I specifically booked this place for the indoor heated pool and hot tub for them to finally swim before heading home for the holidays. Upon check in I asked about the functionality of the pool and was pleased to hear it was in perfect working order. When we entered the pool area a woman in the pool asked if we were hotel guests I told her yes, she then told me she was going to be on one side of the pool (giving swim lessons) I was upset being that this was literally the only reason we booked here. My daughters are not great swimmers and we’re told to stay on the deep end. I went to the front desk and let them know, i basically told she didn’t see the problem and they’ve never had complaints before and literally that was that. I called best western to address my issue, not looking for compensation or refund but just to make them aware. We went up to the room after 15 mins and 6 other children arriving for lessons only to be called to the room phone from the general manager yelling at me for her points being deducted and bad review I tried to explain that I was not happy, she would not let me speak she kept talking over me and was the most passive aggressive woman I’ve ever come in contact with. She 100 percent needs to be fired. And should not ever be able to work in the customer service industry again. I will never stay again.

I’m traveling the country with my young daughters “Roadschooling”. The last month we’ve been from New Mexico to Louisiana and everywhere in between. I specifically booked this place for the indoor heated pool and hot tub for them to finally swim before heading home for the holidays. Upon check in I asked about the functionality of the pool and was pleased to hear it was in perfect working order. When we entered the pool area a woman in the pool asked if we were hotel guests I told her yes, she then told me she was going to be on one side of the pool (giving swim lessons) I was upset being that this was literally the only reason we booked here. My daughters are not great swimmers and we’re told to stay on the deep end. I went to the front desk and let them know, i basically told she didn’t see the problem and they’ve never had complaints before and literally that was that. I called best western to address my issue, not looking for compensation or refund but just to make them aware. We went up to the room after 15 mins and 6 other children arriving for lessons only to be called to the room phone from the general manager yelling at me for her points being deducted and bad review I tried to explain that I was not happy, she would not let me speak she kept talking over me and was the most passive aggressive woman I’ve ever come in contact with. She 100 percent needs to be fired. And should not ever be able to work in the customer service industry again. I will never stay again.

10

Heather

23 ago 2025

·

Se alojó 3 noches

The hotel was very clean. The room was immaculate and the staff were so sweet and kind.

The hotel was very clean. The room was immaculate and the staff were so sweet and kind.

2

Kaylen

3 sept 2024

·

Se alojó 1 noche

We came in at 11pm so I'm not sure if this just the night staff or the actual rules but they didn't accept cash as the incidental. I tried using my friends credit card and they wouldn't take it either because she had a decorative card sticker on it and they wouldn't charge it without seeing the name and numbers. We showed pictures of her card presticker and they still wouldn't take it. It felt like they were making us jump through a thousand hoops when we were exhausted from our trip. The staff felt very rude and like they didn't care. We tried asking for a refund because it says on the listing that they accepted cash and they refused to refund. Overall just a huge headache and a waste of $105.

We came in at 11pm so I'm not sure if this just the night staff or the actual rules but they didn't accept cash as the incidental. I tried using my friends credit card and they wouldn't take it either because she had a decorative card sticker on it and they wouldn't charge it without seeing the name and numbers. We showed pictures of her card presticker and they still wouldn't take it. It felt like they were making us jump through a thousand hoops when we were exhausted from our trip. The staff felt very rude and like they didn't care. We tried asking for a refund because it says on the listing that they accepted cash and they refused to refund. Overall just a huge headache and a waste of $105.

10

Theresa

5 oct 2025

·

Se alojó 1 noche

Staff were very friendly and helpful

Staff were very friendly and helpful

2

Michael

21 sept 2025

·

Se alojó 1 noche

We were tired when we arrived and ready for our room but there was no one at the front desk. We waited... and then had to call to get someone to the front. They were covered in tattoos and didn't realize they were the receptionist. Mid-September and there were cheesy walmart halloween decorations scattered around. It looked terrible. The next morning, the lobby, dining, and 1st floor area were loud. Mostly from the obnoxious cackle laughter of the front receptionist cutting up with others. It was only 7:30a and there wasn't much breakfast left. At least we didn't hear anyone other patrons in our room with the loud AC unit that blew on our bed all night.

We were tired when we arrived and ready for our room but there was no one at the front desk. We waited... and then had to call to get someone to the front. They were covered in tattoos and didn't realize they were the receptionist. Mid-September and there were cheesy walmart halloween decorations scattered around. It looked terrible. The next morning, the lobby, dining, and 1st floor area were loud. Mostly from the obnoxious cackle laughter of the front receptionist cutting up with others. It was only 7:30a and there wasn't much breakfast left. At least we didn't hear anyone other patrons in our room with the loud AC unit that blew on our bed all night.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Ubicación conveniente cerca de las principales carreteras, cerca de restaurantes y Baylor, con fácil acceso a la autopista. Algunos señalan la necesidad de dar la vuelta en U para llegar a la propiedad.

Reseñas de huéspedes relacionadas

8

Maria

7 mar 2025

·

Se alojó 3 noches

Bed was very comfortable and room was a good size. Excellent value for the price. Was able to park right outside the window of our room. Very quiet. Water pressure and temperature in the shower was awesome. Was not too far from all the places we wanted to visit, but upon returning to the hotel, we had to go past it to the next stoplight and turn around every time because it’s on the other side of the highway. Didn’t partake of the breakfast offered. Would stay again.

Bed was very comfortable and room was a good size. Excellent value for the price. Was able to park right outside the window of our room. Very quiet. Water pressure and temperature in the shower was awesome. Was not too far from all the places we wanted to visit, but upon returning to the hotel, we had to go past it to the next stoplight and turn around every time because it’s on the other side of the highway. Didn’t partake of the breakfast offered. Would stay again.

8

Linda

16 jun 2025

·

Se alojó 1 noche

Close to restaurant's

Close to restaurant's

10

Yvonne

27 ago 2023

·

Se alojó 1 noche

I stay here because it’s close to the hospital.

I stay here because it’s close to the hospital.

8

Johnny

31 ene 2023

·

Se alojó 1 noche

Access to highway.

Access to highway.

8

Darryl

29 sept 2025

·

Se alojó 1 noche

Was a good hotel. Ease of use and close to resturants.

Was a good hotel. Ease of use and close to resturants.

6

Kimberly

24 ago 2025

·

Se alojó 3 noches

Location was great to Baylor without being in all the traffic. it looks like recently there was a flood on the 3rd floor and they were remodeling it. It’s basic- a lot of blue collar workers stay during the week. We won’t stay again because there seemed to be better choices around.

Location was great to Baylor without being in all the traffic. it looks like recently there was a flood on the 3rd floor and they were remodeling it. It’s basic- a lot of blue collar workers stay during the week. We won’t stay again because there seemed to be better choices around.

10

Linda

16 feb 2025

·

Se alojó 1 noche

Great location off the main roads

Great location off the main roads

10

Kristin

14 jun 2024

·

Se alojó 1 noche

Easy to get to. Wish there was more parking closer to the door, it’s hard to wrangle 2 kids with everything when on the side of the building. But we will be back!

Easy to get to. Wish there was more parking closer to the door, it’s hard to wrangle 2 kids with everything when on the side of the building. But we will be back!

8

Steven

21 sept 2025

·

Se alojó 1 noche

Convenient. Clean and quiet.

Convenient. Clean and quiet.

10

Joseph

2 feb 2025

·

Se alojó 1 noche

Easy access off highway, restaurants near by

Easy access off highway, restaurants near by

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno es irregular: a muchos les gustó una variedad sabrosa y abundante, pero varios lo encontraron inferior o poco abastecido, con cierres tempranos ocasionales y problemas de calidad como mezcla de gofres aguada o fruta mohosa.

Reseñas de huéspedes relacionadas

10

Jennifer

9 mar 2025

·

Se alojó 1 noche

Great place to stay! Clean, friendly and accommodating staff. Indoor pool and great breakfast! We will be back!

Great place to stay! Clean, friendly and accommodating staff. Indoor pool and great breakfast! We will be back!

6

Lacy

19 feb 2023

·

Se alojó 1 noche

It took 10 minutes for someone to come to the front desk at check in. I killed a cockroach in the room. The breakfast wasn’t edible and took a while to come out.

It took 10 minutes for someone to come to the front desk at check in. I killed a cockroach in the room. The breakfast wasn’t edible and took a while to come out.

2

Ricardo

25 jul 2025

·

Se alojó 3 noches

Terrible breakfast. All juices and milk were terrible. Oranges had mold. I called in day before on status of hot tub and was told it was in working condition. It was not working. Will not stay there again and I do not recommend it.

Terrible breakfast. All juices and milk were terrible. Oranges had mold. I called in day before on status of hot tub and was told it was in working condition. It was not working. Will not stay there again and I do not recommend it.

10

Paula

29 may 2025

·

Se alojó 3 noches

The staff was friendly and helpful. The breakfast had a nice variety of food.

The staff was friendly and helpful. The breakfast had a nice variety of food.

6

Debra

31 mar 2025

·

Se alojó 1 noche

The check in staff was very unfriendly and not welcoming. They were running out of everything for breakfast and the waffle mix was watery. The rooms floors could have been cleaner. The bathroom floor was was clean.

The check in staff was very unfriendly and not welcoming. They were running out of everything for breakfast and the waffle mix was watery. The rooms floors could have been cleaner. The bathroom floor was was clean.

8

Douglas

30 ago 2025

·

Se alojó 2 noches

Hotel renovations will be really nice. The breakfast was very subpar. No fruit, no oatmeal, and the eggs looked pitiful. You can do much better.

Hotel renovations will be really nice. The breakfast was very subpar. No fruit, no oatmeal, and the eggs looked pitiful. You can do much better.

6

Helen

5 may 2025

·

Se alojó 3 noches

My room was clean, other than a red stain on the carpet. I dislike carpet in hotel rooms. It is unsanitary, in my opinion. There was no phone in my room. Kids were running back and forth in the hallway at 11:30 pm one night. I called on my cell phone and complained. Breakfast was minimal with no bacon or sausage offered. Eggs were barely warm at 9:30 am on a Saturday. Staff rushed to clean the breakfast area 30 minutes earlier than the stated end time. I was told not to sit in an area because the staff had already cleaned those tables. This made no sense. Was I supposed to sit at a table that had not been cleaned? Apparently, the staff did not want to walk 10’ farther to a different area to clean a table. The AC worked well. Water was sufficiently hot. Towels were thin. Lighting in the bathroom was dim. The bed was OK other than a rather hard edge at the sides. The surrounding area seemed safe.

My room was clean, other than a red stain on the carpet. I dislike carpet in hotel rooms. It is unsanitary, in my opinion. There was no phone in my room. Kids were running back and forth in the hallway at 11:30 pm one night. I called on my cell phone and complained. Breakfast was minimal with no bacon or sausage offered. Eggs were barely warm at 9:30 am on a Saturday. Staff rushed to clean the breakfast area 30 minutes earlier than the stated end time. I was told not to sit in an area because the staff had already cleaned those tables. This made no sense. Was I supposed to sit at a table that had not been cleaned? Apparently, the staff did not want to walk 10’ farther to a different area to clean a table. The AC worked well. Water was sufficiently hot. Towels were thin. Lighting in the bathroom was dim. The bed was OK other than a rather hard edge at the sides. The surrounding area seemed safe.

10

Chris

12 mar 2025

·

Se alojó 1 noche

Great guy at the front desk, Amadeus was a pleasure to work with. Awesome breakfast! Thanks!

Great guy at the front desk, Amadeus was a pleasure to work with. Awesome breakfast! Thanks!

10

Tara

4 sept 2024

·

Se alojó 1 noche

Clean and comfy. Super friendly and helpful front desk ladies.My only complaint is they were shutting down the breakfast ten mins earlier than listed and we rushed to get down stairs for it!

Clean and comfy. Super friendly and helpful front desk ladies.My only complaint is they were shutting down the breakfast ten mins earlier than listed and we rushed to get down stairs for it!

8

Amanda

23 ago 2024

·

Se alojó 1 noche

The stay was great and relaxing. Breakfast was delicious and had great variety. Everything was clean and comfortable except our ac never got very cold so the room was warmer than we liked but overall a great trip.

The stay was great and relaxing. Breakfast was delicious and had great variety. Everything was clean and comfortable except our ac never got very cold so the room was warmer than we liked but overall a great trip.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

6

JESUS

29 dic 2025

·

Se alojó 1 noche

ES UNA BUEN RELACIÓN DE PRECIO A SERVICIO ENTREGADO. INSTALACIÓNES ALGO ANTIGUAS PERO FUNCIONALES

ES UNA BUEN RELACIÓN DE PRECIO A SERVICIO ENTREGADO. INSTALACIÓNES ALGO ANTIGUAS PERO FUNCIONALES

10

Juan

22 ene 2025

·

Se alojó 1 noche

Muy bien gracias

Muy bien gracias

10

Carlos Raul Arana

2 feb 2022

·

Se alojó 11 noches

La ubicación y el servicio

La ubicación y el servicio

2

Matthew

hace 3 semanas

·

Se alojó 1 noche

The halls to the room were filthy, and the room was too. Dead bugs on the floor of the room, smelled terrible. The carpet was gross, I didn't feel comfortable without shoes.

The halls to the room were filthy, and the room was too. Dead bugs on the floor of the room, smelled terrible. The carpet was gross, I didn't feel comfortable without shoes.

4

LeeAnn

hace 3 semanas

·

Se alojó 2 noches

Room was filthy. The carpet was wet. The shower bar had been ripped from the wall on both ends. There were roaches in the shower.

Room was filthy. The carpet was wet. The shower bar had been ripped from the wall on both ends. There were roaches in the shower.

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 00:00

Antes de la(s) 11:00

Depósito de seguridad

Se te pedirá que pagues el depósito totalmente reembolsable para esta propiedad.

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

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Precios para las próximas fechas

octubre 2026

noviembre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.