ECHO Suites Extended Stay by Wyndham Dallas Plano Richardson

Stay was great however the only elevator was out of service the day we checked out. We had to carry EVERYTHING down three flights of stairs. Thankfully the hotel extended our checkout time 2 hours. I was able to get my friends & granddaughter loaded and on their way home. I was able to cool off and then get myself loaded. Then I was able to get ready for work. I’m a flight attendant and was starting a trip that afternoon. It all worked out.

Room was really nice, good parking space and staff was polite

Room was clean but staff, Mattie in peticular, was rude. She had no idea how to help with the food kiosk. The most disturbing was when I informed her about 2 sketchy men hanging out at the entrance door smoking and cussing. I said I did not feel safe and she said they do have smoking stations outside. Really in a 100% non smoking facility, the fact she ignored my safety concerns will make me never stay here again.

This is a new property when I have visited. Ample parking, restaurant was not started at that time. Front office staff was cooperative. Just missed some carpet in the room as it has all the way wooden flooring.

The positives: brand new, very clean, inexpensive, full kitchen, and secure. Why I won’t stay here again: a lot of road noise so close to the turnpike, only a simple chair next to the bed and desk chair so no place really to sit and watch TV, Direct TV service was hit or miss, lobby doors do not slide open so difficult to navigate if your hands are full, no expected hotel amenities like coffee maker or hair dryer, no breakfast, no carpet in the rooms so upstairs neighbors were very noisy walking around and scooting chairs, thermostat in the room is confusing, rooms are sparse and bare. The Hampton Inn and Towneplace Suites down the road also have full kitchens and a far nicer places to stay.

All good except the elevators which are out of service most of the time.

This establishment need to have iron and iron board in each room. Front desk told me that there were only 5 irons in the entire hotel.

Nice clean property and rooms.

Easy access & price… I was a little grossed out by the 2 straws and a pair of men’s stinky black tennis shoes that were left under my bed.

Dishes and cookware were an additional charge. Floors were dirty. Extra towels were an additional charge. Will not be going back

Very nice staff and clean and comfortable.

I've stayed at this extended stay hotel 4 days at a time, 8 out of the last 12 weeks. The conditions have definitely been deteriorating. The hotel is new and so not at all grimmey, but they don't seem to have a very good cleaning staff. There is often little bits of garbage in the hallways and the elevator is dirty, often with dirt or mud caked on the floor. The rooms are tidy, but I wouldn't go as far as to say clean - I wipe everything down with cleaning wipes when I get there. I've also been woken up to two separate domestic disturbance type situations in the hallway in the middle of the night. Law enforcement was called on the first a few weeks ago, the second was a very loud and heartbreaking fight between a mother and her teenager that went on for about an hour. For the cost, this is a decent place to stay. The newness of it helps it feel cleaner and safer than many others in this price range, and it is pretty conveniently located. I fear that without good maintenance though, this hotel is going to age much more quickly than it might otherwise. I've been trying different places the last month or so, and have found a new place to make my regular place to stay. I will only return here when I can't book the new place for the same price (which is what happened this week).

This place is brand new and super cute. the staff was helpful with what I needed to do for my dog and cool to converse with. the room was clean, smelled good, with nice appliances for longer stays. shower was nice and bed was comfortable. lots of options on the TV

The room smelled of faint sewage and wet dog. The couple next to us was smoking pot in a non smoking room and I'm pretty sure my floor had not been swept or mopped prior to our visit.

Super clean

Very clean and great customer service.

Room was clean and the essentials available

Clean room, nice little kitchen, full size fridge with freezer was a huge perk

The room accommodations. Quiet.

Air conditioning system is poor

Basic hotel but very new and clean. Great for a quick stay. Cant beat the price. Newly built food options that are walkable.

Every time I stay in a Wyndham hotels the mattress are really bad for my back, I can hardly stand up or move but it’s convenient for my husband because he is a traveler nurse and usually there’s a Wyndham hotel near the hospital he has a contract with. I just go and visit him for 2-3 days.

The refrigerator was broken when I arrived. Manager sent someone to fix it after a few days, but it never worked. It was noisy with construction on the early morning hours.

The positives: brand new, very clean, inexpensive, full kitchen, and secure. Why I won’t stay here again: a lot of road noise so close to the turnpike, only a simple chair next to the bed and desk chair so no place really to sit and watch TV, Direct TV service was hit or miss, lobby doors do not slide open so difficult to navigate if your hands are full, no expected hotel amenities like coffee maker or hair dryer, no breakfast, no carpet in the rooms so upstairs neighbors were very noisy walking around and scooting chairs, thermostat in the room is confusing, rooms are sparse and bare. The Hampton Inn and Towneplace Suites down the road also have full kitchens and a far nicer places to stay.

I had a very pleasant stay at ECHO suites. I will definitely stay there next time I visit. The room was smaller than I expected, but very cozy and comfortable.

This place is brand new and super cute. the staff was helpful with what I needed to do for my dog and cool to converse with. the room was clean, smelled good, with nice appliances for longer stays. shower was nice and bed was comfortable. lots of options on the TV

Its a pretty basic hotel but great if you just need a place for a quicktrip. Its new, very clean and in a location near several food choices and a Starbucks.

Stay was great however the only elevator was out of service the day we checked out. We had to carry EVERYTHING down three flights of stairs. Thankfully the hotel extended our checkout time 2 hours. I was able to get my friends & granddaughter loaded and on their way home. I was able to cool off and then get myself loaded. Then I was able to get ready for work. I’m a flight attendant and was starting a trip that afternoon. It all worked out.

Very nice staff and clean and comfortable.

New hotel, clean. Didn’t like how there is no receptionist at night. But I love the kitchenette & how updated it was. It was a great place for our weekend getaway.

Room was clean but staff, Mattie in peticular, was rude. She had no idea how to help with the food kiosk. The most disturbing was when I informed her about 2 sketchy men hanging out at the entrance door smoking and cussing. I said I did not feel safe and she said they do have smoking stations outside. Really in a 100% non smoking facility, the fact she ignored my safety concerns will make me never stay here again.

Staff is always so nice. The lady Maddie and.Rony have always been a big help at the front desk during my stay here. So kudos goes out two you too!

Although the Echo Suites website says that the properties accept cash to pay for the room, the person who answered the phone says that they cannot accept cash. I never give my personal banking or credit card to any hotel or other retail establishment, and neither should anyone else.

There was a little confusion when checking in, but overall the rooms are excellent and the service is good.

They didn't check me in and i had a reservation for two days

Room was nice. Service was great. Room jus had a few spots that werent wiped clean. Staff was very friendly and took care of issue. Would definitely recommend and stay again.

This was the time me and my boyfriend stay here. It was nice and clean. The staff was so nice.

Location clean quiet and did I mention clean?

Basic hotel but very new and clean. Great for a quick stay. Cant beat the price. Newly built food options that are walkable.

The positives: brand new, very clean, inexpensive, full kitchen, and secure. Why I won’t stay here again: a lot of road noise so close to the turnpike, only a simple chair next to the bed and desk chair so no place really to sit and watch TV, Direct TV service was hit or miss, lobby doors do not slide open so difficult to navigate if your hands are full, no expected hotel amenities like coffee maker or hair dryer, no breakfast, no carpet in the rooms so upstairs neighbors were very noisy walking around and scooting chairs, thermostat in the room is confusing, rooms are sparse and bare. The Hampton Inn and Towneplace Suites down the road also have full kitchens and a far nicer places to stay.

Great stay, friendly staff and convenient location!

This property has reasonable prices and convenient.

Overall stay was comfortable and nice. The place was affordable, clean, and was close enough to the places we wanted to go to.

Its a pretty basic hotel but great if you just need a place for a quicktrip. Its new, very clean and in a location near several food choices and a Starbucks.

No deposit for incidentals required, so check-in and check-out are a breeze. Very clean rooms. Bring your own cups, dishes, coffee, etc. Coffee maker is available for purchase.

Room was clean but staff, Mattie in peticular, was rude. She had no idea how to help with the food kiosk. The most disturbing was when I informed her about 2 sketchy men hanging out at the entrance door smoking and cussing. I said I did not feel safe and she said they do have smoking stations outside. Really in a 100% non smoking facility, the fact she ignored my safety concerns will make me never stay here again.

This is a new property when I have visited. Ample parking, restaurant was not started at that time. Front office staff was cooperative. Just missed some carpet in the room as it has all the way wooden flooring.

The positives: brand new, very clean, inexpensive, full kitchen, and secure. Why I won’t stay here again: a lot of road noise so close to the turnpike, only a simple chair next to the bed and desk chair so no place really to sit and watch TV, Direct TV service was hit or miss, lobby doors do not slide open so difficult to navigate if your hands are full, no expected hotel amenities like coffee maker or hair dryer, no breakfast, no carpet in the rooms so upstairs neighbors were very noisy walking around and scooting chairs, thermostat in the room is confusing, rooms are sparse and bare. The Hampton Inn and Towneplace Suites down the road also have full kitchens and a far nicer places to stay.

No coffee or water but everything else is perfect.