SpringHill Suites by Marriott Greensboro

Great location. Nice staff and rooms were clean.

This hotel was great. Recent renovations included upgraded furniture and fixtures. Staff was very friendly and helpful . Convenient location to stores and mall. Will definitely stay there next time I’m in Greensboro.

The staff was wonderful and helpful but the pool was closed one day, tv malfunctioned, AC unit acted weird, breakfast was not good, the elevator was very small and the fire alarm went off both mornings of our stay.

My recent experience at the SpringHill Suites by Marriott Greensboro was one of the most disappointing hotel experiences I have ever had. I selected this property because I expected the level of quality, cleanliness, and customer service associated with the Marriott brand. Unfortunately, my experience fell far below those expectations. Upon arrival, my companion and I were assigned our first room. As soon as we entered, it was immediately apparent that the room was not fit for occupancy. It appeared to be under active renovation, with paint buckets and protective floor coverings still in place. It was difficult to understand how a room in that condition could have been released to paying guests. This suggested a significant breakdown in the hotel’s room inspection and quality control procedures. We returned to the front desk to report the issue, and the front desk associate, Fernando, promptly assigned us another room. While I appreciate his professionalism and courtesy throughout the interaction, the second room presented an even more serious problem. Shortly after entering the replacement room, we discovered what appeared to be a large cockroach. I immediately photographed the insect because I wanted to document what we found. At that moment, any confidence I had in the cleanliness and sanitation standards of the property was completely lost. Regardless of whether a hotel is new, old, or undergoing renovations, guests should never encounter conditions that call basic cle

Very courteous staff and good room. Breakfast could be better. Please have plain eggs and give guest choice whether to add cheese on them. Cheese omelets were not good. Otherwise, nice hotel and good stay.