Chapter San Francisco
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Disfruta de una estancia cómoda en este hostal solo para adultos con check-in exprés, lavandería de autoservicio y Wi-Fi gratuito en San Francisco.
Ubicación
Chapter San Francisco - Hostel se encuentra en San Francisco, en el centro. Auditorio Masónico de San Francisco y Auditorio Cívico Bill Graham son puntos fundamentales para los aficionados a la cultura; si lo tuyo son las compras, no olvides visitar Pier 39 y Plaza Unión. ¿Te apetece disfrutar de un evento especial? Puedes buscar el calendario de Oracle Park o Chase Center.
Habitaciones para no fumadores
Servicio de limpieza
Caja fuerte
Consigna de equipajes
Registros de entrada y salida exprés
Autoservicio de lavandería
Ubicación
1533 franklin street, Lower Pacific Heights, San Francisco, California, Estados Unidos
Reseñas de los huéspedes sobre Chapter San Francisco
8.8
Fabuloso
Basado en 446 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Chapter San Francisco, los viajeros destacan las instalaciones limpias, los cubículos enfocados en la privacidad y una ubicación conveniente cerca del transporte público y restaurantes, al tiempo que señalan algunos inconvenientes como habitaciones cálidas sin aire acondicionado, ruido de la calle o de compañeros de habitación, áreas comunes pequeñas y problemas durante el registro de entrada.
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Opiniones de los huéspedes
En Chapter San Francisco, los viajeros destacan las instalaciones limpias, los cubículos enfocados en la privacidad y una ubicación conveniente cerca del transporte público y restaurantes, al tiempo que señalan algunos inconvenientes como habitaciones cálidas sin aire acondicionado, ruido de la calle o de compañeros de habitación, áreas comunes pequeñas y problemas durante el registro de entrada.
Las taquillas, el almacenamiento de equipaje y una pequeña cocina ayudan con las necesidades prácticas. El servicio suele ser elogiado, aunque algunos se encontraron con fallos en los códigos, un proceso de registro automatizado confuso o cambios ocasionales de habitación. Espere una experiencia de hostal moderna y económica con servicios básicos sólidos y algunos inconvenientes relacionados con el ruido de la ciudad.
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Instalaciones
Los baños y duchas compartidos reciben elogios generalizados, y la propiedad ofrece un pequeño salón/cocinita con nevera y microondas, taquillas, lavandería y almacenamiento de equipaje. Varias reseñas señalan áreas comunes estrechas y espacio de trabajo limitado.
Reseñas de huéspedes relacionadas
2
Chris
23 may 2025
·
Se alojó 2 noches
The 'work' space was a counter in a hallway with three stations shared by 30+ people. The 'living room' was six chairs and a tv and absolutely nothing else, also shared by 30+ people
The 'work' space was a counter in a hallway with three stations shared by 30+ people. The 'living room' was six chairs and a tv and absolutely nothing else, also shared by 30+ people
8
K'von
16 oct 2025
·
Se alojó 4 noches
Lounge space is pretty small, but clean and efficient. Associate on ring bell was very helpful getting me set in. Bed space was nice and private. My best hostel experience yet.
Lounge space is pretty small, but clean and efficient. Associate on ring bell was very helpful getting me set in. Bed space was nice and private. My best hostel experience yet.
10
Edgardo
29 jul 2025
·
Se alojó 1 noche
I had to go for brunch with family until 2pm, so past the checkout time of 10am, but there was a storage option available until *10pm* the same day for no added fee, which was an incredible help. If that sounds like something you need, then I guess this would be the right place.
I had to go for brunch with family until 2pm, so past the checkout time of 10am, but there was a storage option available until *10pm* the same day for no added fee, which was an incredible help. If that sounds like something you need, then I guess this would be the right place.
8
Naomi
26 sept 2025
·
Se alojó 1 noche
Mostly clean - there was no lock provided for the locker; i had to buy it. Waste of money and of resources. The ceiling in the shower was cracked and falling apart, shower curtains were pink at the bottom like they hadn't been bleached ever and there was hair in the shower. No recycling facilities or place to leave extra food for people to use.
Mostly clean - there was no lock provided for the locker; i had to buy it. Waste of money and of resources. The ceiling in the shower was cracked and falling apart, shower curtains were pink at the bottom like they hadn't been bleached ever and there was hair in the shower. No recycling facilities or place to leave extra food for people to use.
10
Lowell
11 feb 2025
·
Se alojó 1 noche
Great hostel with bathrooms and showers in the hallway outside the sleeping quarters. Earplugs provided and decent kitchen/lounge area. I prefer this one over Amsterdam hostel which has a strange smell.
Great hostel with bathrooms and showers in the hallway outside the sleeping quarters. Earplugs provided and decent kitchen/lounge area. I prefer this one over Amsterdam hostel which has a strange smell.
8
Jeremie
13 dic 2024
·
Se alojó 2 noches
The ambiance was nice. The price is crazy even for the laundry
The ambiance was nice. The price is crazy even for the laundry
6
Amanda
24 jul 2025
·
Se alojó 3 noches
Check in is weird, common area wars very small and cramped and unkept. Garbages and fridge overflowing.
Check in is weird, common area wars very small and cramped and unkept. Garbages and fridge overflowing.
8
denise
8 oct 2025
·
Se alojó 1 noche
Different concept ..apartment 3 part buildings with shared rooms, lounge, kitchen, basic prices, rare find on Expedia ..fun
Different concept ..apartment 3 part buildings with shared rooms, lounge, kitchen, basic prices, rare find on Expedia ..fun
10
Vinh Huy
10 oct 2023
·
Se alojó 3 noches
Easy late check in. Staff was helpful and friendly. Washrooms and showers were clean. Bed was acceptable. Top bunk was a bit hard for me to get in and out at night but I managed. The 4-bed room was clean. Large locker (bring your own lock). Communal lounge room had a fridge, filtered water, tea, cups, etc. My biggest complaint was the lack of AC. My last day was brutally hot for SF in the high 80s and the room did not cool down until past midnight. Otherwise, I liked my stay. Where are you going to find a clean, safe place to sleep and shower for that kinda price? Definitely recommend Nap York SF.
Easy late check in. Staff was helpful and friendly. Washrooms and showers were clean. Bed was acceptable. Top bunk was a bit hard for me to get in and out at night but I managed. The 4-bed room was clean. Large locker (bring your own lock). Communal lounge room had a fridge, filtered water, tea, cups, etc. My biggest complaint was the lack of AC. My last day was brutally hot for SF in the high 80s and the room did not cool down until past midnight. Otherwise, I liked my stay. Where are you going to find a clean, safe place to sleep and shower for that kinda price? Definitely recommend Nap York SF.
10
Zahra Fitriana
24 mar 2025
·
Se alojó 4 noches
I thought that by sharing the public spaces such as restrooms and shower rooms would be a disaster but they keep those very very clean, especially the lounge area with the free flow tea and coffee and pretty complete kitchen utensils!
I thought that by sharing the public spaces such as restrooms and shower rooms would be a disaster but they keep those very very clean, especially the lounge area with the free flow tea and coffee and pretty complete kitchen utensils!
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Limpieza
La limpieza es consistentemente alta en todas las habitaciones, baños y áreas comunes, según muchas reseñas. Algunos huéspedes informaron sobre ropa de cama manchada o problemas de mantenimiento y olores en los baños.
Reseñas de huéspedes relacionadas
10
Wendy
27 dic 2023
·
Se alojó 1 noche
Loved staying in the business pod - only complaint is that it wasn’t clean clean - bits of something on the floor and hair on the sheets - not mine! Other than that good and comfortable.
Loved staying in the business pod - only complaint is that it wasn’t clean clean - bits of something on the floor and hair on the sheets - not mine! Other than that good and comfortable.
8
Theresa Maria
24 mar 2024
·
Se alojó 3 noches
I stayed in a business room, it could have been cleaner around the bed and there was no window in the room. The rest of the hostel was nice and clean. Free coffee and tea available. The staff was very friendly and helpfull.
I stayed in a business room, it could have been cleaner around the bed and there was no window in the room. The rest of the hostel was nice and clean. Free coffee and tea available. The staff was very friendly and helpfull.
8
Naomi
26 sept 2025
·
Se alojó 1 noche
Mostly clean - there was no lock provided for the locker; i had to buy it. Waste of money and of resources. The ceiling in the shower was cracked and falling apart, shower curtains were pink at the bottom like they hadn't been bleached ever and there was hair in the shower. No recycling facilities or place to leave extra food for people to use.
Mostly clean - there was no lock provided for the locker; i had to buy it. Waste of money and of resources. The ceiling in the shower was cracked and falling apart, shower curtains were pink at the bottom like they hadn't been bleached ever and there was hair in the shower. No recycling facilities or place to leave extra food for people to use.
10
Lisa
24 sept 2025
·
Se alojó 2 noches
Very clean and quiet
Very clean and quiet
10
David
8 sept 2025
·
Se alojó 1 noche
Everything was great and perfect , Highly recommended!!! - Easy check - in and check out . - Everything is well organized. - All guests were very respectful. - Room , bed , sheets , locker and bathroom were extremely clean . - Near public transportation. This was amazing !!! Thank you so much guys . God bless you . Your amazing and hard work is appreciated!
Everything was great and perfect , Highly recommended!!! - Easy check - in and check out . - Everything is well organized. - All guests were very respectful. - Room , bed , sheets , locker and bathroom were extremely clean . - Near public transportation. This was amazing !!! Thank you so much guys . God bless you . Your amazing and hard work is appreciated!
2
Mariano E
24 sept 2023
·
Se alojó 2 noches
DO NOT STAY HERE! Entire property smelled like urine. The neighborhood is in a horrible place. Rules while in the hostel include no food and drink and no talking on the phone. Almost zero opportunities to be social. Stains on the sheets and pillow cases. Not only stains but fresh smudges of what appeared to be bodily fluids as well. Management is horrible. I explained a long list of short comings and their only response was “no refunds”. In no way shape or form addressed the issues presented. DO NOT STAY HERE.
DO NOT STAY HERE! Entire property smelled like urine. The neighborhood is in a horrible place. Rules while in the hostel include no food and drink and no talking on the phone. Almost zero opportunities to be social. Stains on the sheets and pillow cases. Not only stains but fresh smudges of what appeared to be bodily fluids as well. Management is horrible. I explained a long list of short comings and their only response was “no refunds”. In no way shape or form addressed the issues presented. DO NOT STAY HERE.
10
Jessica
18 nov 2024
·
Se alojó 2 noches
Chapter SF was the nicest hostel I’ve stayed at in the US, very clean and quiet.
Chapter SF was the nicest hostel I’ve stayed at in the US, very clean and quiet.
8
Willie
26 feb 2025
·
Se alojó 1 noche
I loved Chapter. It’s in a great location, it’s easily accessible by public transit, and very clean. I dare say this is one of the cleanest hotels I’ve ever stayed at (and for my job, I’m in a couple every week for the last decade) even tho it’s a hostel. I would stay there again and recommend to solo traveling friends
I loved Chapter. It’s in a great location, it’s easily accessible by public transit, and very clean. I dare say this is one of the cleanest hotels I’ve ever stayed at (and for my job, I’m in a couple every week for the last decade) even tho it’s a hostel. I would stay there again and recommend to solo traveling friends
8
Aaron
28 jul 2025
·
Se alojó 2 noches
Overall nice, simple, clean facility. Shared bathroom/shower and kitchen area was tidy. I would like more than one towel and bed linen change per week as a standard practice. The comforter provided for the bed was more blanket-like.
Overall nice, simple, clean facility. Shared bathroom/shower and kitchen area was tidy. I would like more than one towel and bed linen change per week as a standard practice. The comforter provided for the bed was more blanket-like.
4
Chienchien
7 ago 2025
·
Se alojó 2 noches
Poor maintenance. I was assigned to a room that I did not book. When I inquired about the change, the staff told me it was likely due to their effort to group guests traveling together, and I was mistakenly moved to another room. Unfortunately, all they could offer was a verbal apology, with no actual resolution. The room I was given—a 6-mix dorm—was not what I reserved, and had I known I would be placed there, I would not have booked this property at all. By the time I found out, it was already too late to find another place to stay, so I had no choice but to spend uncomfortable nights in a room I didn’t choose. This wasn’t my first time staying here, but this experience was drastically worse than previous visits. Half of the bathrooms were under maintenance, and the toilets constantly smelled of urine. I’ve stayed at almost every hostel in this area, and it’s really disappointing to see that the management here no longer lives up to its former standard. Poor management. It was clear that the staff was overwhelmed—there was only one person handling the “front desk” (well… it’s not even a desk, literally just a small table 😂), trying to manage all bookings and guest issues alone.
Poor maintenance. I was assigned to a room that I did not book. When I inquired about the change, the staff told me it was likely due to their effort to group guests traveling together, and I was mistakenly moved to another room. Unfortunately, all they could offer was a verbal apology, with no actual resolution. The room I was given—a 6-mix dorm—was not what I reserved, and had I known I would be placed there, I would not have booked this property at all. By the time I found out, it was already too late to find another place to stay, so I had no choice but to spend uncomfortable nights in a room I didn’t choose. This wasn’t my first time staying here, but this experience was drastically worse than previous visits. Half of the bathrooms were under maintenance, and the toilets constantly smelled of urine. I’ve stayed at almost every hostel in this area, and it’s really disappointing to see that the management here no longer lives up to its former standard. Poor management. It was clear that the staff was overwhelmed—there was only one person handling the “front desk” (well… it’s not even a desk, literally just a small table 😂), trying to manage all bookings and guest issues alone.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Los cubículos y las cabañas semi privadas ofrecen camas cómodas y una sensación de privacidad; algunas habitaciones privadas no tienen ventanas y son compactas. Varias reseñas mencionan ruido de la calle, habitaciones cálidas debido a la falta de aire acondicionado y literas o escaleras ocasionalmente chirriantes.
Reseñas de huéspedes relacionadas
8
sophie
20 oct 2024
·
Se alojó 3 noches
Chapter San Francisco is the right place for you if you are looking for a clean bed ans traveling on a budget. Love the fact that the beds are somewhat closed so that you have privacy. It is not a quiet place at all though. Since there is no airconditioning the window needs to be open for fresh air and it is loud from the street. The showers are clean and you feel safe. The door system made me feel safe although the code never worked the first tries. Once you get how it works it is fine. There a closed in the room that you can close with a lock. It is large enough to fit a small and medium size luggage. The neighbourhood was very safe.
Chapter San Francisco is the right place for you if you are looking for a clean bed ans traveling on a budget. Love the fact that the beds are somewhat closed so that you have privacy. It is not a quiet place at all though. Since there is no airconditioning the window needs to be open for fresh air and it is loud from the street. The showers are clean and you feel safe. The door system made me feel safe although the code never worked the first tries. Once you get how it works it is fine. There a closed in the room that you can close with a lock. It is large enough to fit a small and medium size luggage. The neighbourhood was very safe.
10
Colleen
28 jul 2025
·
Se alojó 1 noche
I stayed on the private rooms floor, everything is new and super clean. There are 2 private rooms that are next to each other. They have a shared area for seats, storage. The room is just big enough for a bed. No windows, feels a bit like a space age pod. Very quiet, no noise from neighbors or street. It’s really for getting good sleep. Eat and socialize in the lounge or out the door!
I stayed on the private rooms floor, everything is new and super clean. There are 2 private rooms that are next to each other. They have a shared area for seats, storage. The room is just big enough for a bed. No windows, feels a bit like a space age pod. Very quiet, no noise from neighbors or street. It’s really for getting good sleep. Eat and socialize in the lounge or out the door!
10
John
22 nov 2024
·
Se alojó 1 noche
I typed my code into the futuristic keypad and heard the bolt unlocked. I stepped inside the room prepared to sleep in a bunkbed, like most other hostels. Then I saw them. These glass pods. Like one of those "Zoom booths" you see nowadays. Except bigger. And with a perfectly made bed inside. After a long day walking miles exploring the city in the rain, what a sight for sore eyes. I walked in. Shut the door. And called my wife. It's amazing! I shouted! And I could shout, because of the sound proofing. Thank you Chapter. What a spot.
I typed my code into the futuristic keypad and heard the bolt unlocked. I stepped inside the room prepared to sleep in a bunkbed, like most other hostels. Then I saw them. These glass pods. Like one of those "Zoom booths" you see nowadays. Except bigger. And with a perfectly made bed inside. After a long day walking miles exploring the city in the rain, what a sight for sore eyes. I walked in. Shut the door. And called my wife. It's amazing! I shouted! And I could shout, because of the sound proofing. Thank you Chapter. What a spot.
10
Cristine
11 jun 2025
·
Se alojó 2 noches
Great stay! I had the private cabin to myself so it was pretty quiet. Everything was also very clean and the staff were very friendly. It’s also very close to many restaurants and able to walk to bus stop close by.
Great stay! I had the private cabin to myself so it was pretty quiet. Everything was also very clean and the staff were very friendly. It’s also very close to many restaurants and able to walk to bus stop close by.
8
YUHUI
30 dic 2024
·
Se alojó 3 noches
It's a bit noisy near the roadside at night, and stepping on the ladder on the upper bunk is very painful
It's a bit noisy near the roadside at night, and stepping on the ladder on the upper bunk is very painful
10
Bryan
22 nov 2024
·
Se alojó 3 noches
Easy semi private pod room within a room. Felt safe and inexpensive in a solid area.
Easy semi private pod room within a room. Felt safe and inexpensive in a solid area.
4
Savannah
14 nov 2025
·
Se alojó 2 noches
Pros: close to the bart and lots of food. Kind staff. Cleaner than most hostels. Good wifi. Cons: Hot. Noisy dorm mates with the squeaky beds and gear cages under the bed that need wd40. No mirror in bathrooms mean people have to get ready in the room and turn on the lights and make noise. Not fun.
Pros: close to the bart and lots of food. Kind staff. Cleaner than most hostels. Good wifi. Cons: Hot. Noisy dorm mates with the squeaky beds and gear cages under the bed that need wd40. No mirror in bathrooms mean people have to get ready in the room and turn on the lights and make noise. Not fun.
10
Michelle
17 ago 2025
·
Se alojó 3 noches
Hostel was awesome. The directions for access were great and easy to follow. Hostel was very clean. The set-up for the bunk beds was great. The bunk beds were blacked out so it provided darkness and privacy for each bed. I would 100% stay here again.
Hostel was awesome. The directions for access were great and easy to follow. Hostel was very clean. The set-up for the bunk beds was great. The bunk beds were blacked out so it provided darkness and privacy for each bed. I would 100% stay here again.
6
Jenna
1 jun 2025
·
Se alojó 2 noches
I had issues (twice...) with the codes not working when trying to enter my room which made me feel unsafe especially when this happened midnight. Reception is not open after 10pm so I received help via Whatsapp and staff was helpful. Other things that lower my rating were the metal beds that made a lot of noise. Also the whole floor only had 2 showers working. I have never had to wait to shower in hostel before. I wish toilets had more hooks to put towels/clothes in and rooms had mirrors. Location was great, however the street can be noisy but hostel provided ear plugs.
I had issues (twice...) with the codes not working when trying to enter my room which made me feel unsafe especially when this happened midnight. Reception is not open after 10pm so I received help via Whatsapp and staff was helpful. Other things that lower my rating were the metal beds that made a lot of noise. Also the whole floor only had 2 showers working. I have never had to wait to shower in hostel before. I wish toilets had more hooks to put towels/clothes in and rooms had mirrors. Location was great, however the street can be noisy but hostel provided ear plugs.
8
Kiem duc
13 jul 2025
·
Se alojó 3 noches
no air conditioning- kitchen without stove- free cafe, tea and hot water 24/7 plus- noisy 24 hour from busy traffic in front. Room is not sound block. New toilet and bathroom: nice
no air conditioning- kitchen without stove- free cafe, tea and hot water 24/7 plus- noisy 24 hour from busy traffic in front. Room is not sound block. New toilet and bathroom: nice
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es descrito frecuentemente como amable y servicial, con una comunicación clara y respuestas rápidas por mensaje de texto/WhatsApp. Algunos huéspedes se encontraron con un proceso de registro automatizado confuso, fallos en los códigos de las puertas, errores en la asignación de habitaciones o una disponibilidad limitada del personal en el establecimiento.
Reseñas de huéspedes relacionadas
10
Stephanie
14 dic 2025
·
Se alojó 4 noches
Staff is great and convenient location!
Staff is great and convenient location!
10
Jorge
20 may 2025
·
Se alojó 1 noche
I'm not into hostels , but this hostel the chapter is the exception. I stay here all the time , the private room at a low price makes it feel im staying in a hotel . The super kind young women who i think her bame us megen from again i think is south Africa is the best , spent so much time with the process if how to check in .
I'm not into hostels , but this hostel the chapter is the exception. I stay here all the time , the private room at a low price makes it feel im staying in a hotel . The super kind young women who i think her bame us megen from again i think is south Africa is the best , spent so much time with the process if how to check in .
10
James
13 oct 2025
·
Se alojó 2 noches
My stay was clean, comfortable, quiet, with nice thick white towels, and a convenient location, with a nice lounge and friendly smiling staff. For me, it was ideal for my solo traveling purposes at a great price point
My stay was clean, comfortable, quiet, with nice thick white towels, and a convenient location, with a nice lounge and friendly smiling staff. For me, it was ideal for my solo traveling purposes at a great price point
10
Haris
31 dic 2024
·
Se alojó 5 noches
When I arrived I was checking in the staff was so welcoming and friendly. Answered to all my queries while stay. They also kept checking if everything is alright and if I’m staying with comfort.
When I arrived I was checking in the staff was so welcoming and friendly. Answered to all my queries while stay. They also kept checking if everything is alright and if I’m staying with comfort.
2
Jorge
17 abr 2025
·
Se alojó 1 noche
Worst experience ever couldn't check in properly on line , the person there refused to help me . Told me on line ,i tried for 20 minutes and finally left and had to pay for another hotel . Yes i lost my non-refundable stay at chapter hostel . They said sorry ,well sorry doesn't get my money back .
Worst experience ever couldn't check in properly on line , the person there refused to help me . Told me on line ,i tried for 20 minutes and finally left and had to pay for another hotel . Yes i lost my non-refundable stay at chapter hostel . They said sorry ,well sorry doesn't get my money back .
10
Marko
4 may 2025
·
Se alojó 3 noches
Great location, walkable, and there’s enough transport to get around the city. There’s many food spots, cafes, grocery stores, and a pharmacy within 10 minutes walking distance. Facilities were clean and well maintained and staff was responsive. Communication is done through text and the doors use codes instead of keys. Tip: put your lock codes on your home screen of your phone so you don’t have to search through the text messages. Overall, a great experience and the guests I stayed with all were respectful. Definitely recommend for solo travelers who want a safe place that’s in a good location in the city.
Great location, walkable, and there’s enough transport to get around the city. There’s many food spots, cafes, grocery stores, and a pharmacy within 10 minutes walking distance. Facilities were clean and well maintained and staff was responsive. Communication is done through text and the doors use codes instead of keys. Tip: put your lock codes on your home screen of your phone so you don’t have to search through the text messages. Overall, a great experience and the guests I stayed with all were respectful. Definitely recommend for solo travelers who want a safe place that’s in a good location in the city.
6
Elizabeth
22 mar 2025
·
Se alojó 2 noches
The check in link sent through the hotels.com app messaging took me to a site where I was prompted to pay before I could check in remotely. Remote check in required, it stated. I paid, thinking it was a deposit or mistake, and would be refunded or not processed. I then had to do a million rounds over WhatsApp (incredibly unprofessional) to prove I had paid twice and get the promise of the refund. I will update if the refund comes through. Then I arrived. No elevator. That’s fine. Dirty scuff on my bedsheets, not fine. Wasn’t dealt with until the next day. Sheets and blankets are poor quality polyester. Rooms do not have trash cans in them. Lounges are cramped and uncomfortable. Plates and cups are plastic. Coffee is instant packets. Loud music playing in hallways. Not a friendly vibe, either, no one smiles or says hi in halls.
The check in link sent through the hotels.com app messaging took me to a site where I was prompted to pay before I could check in remotely. Remote check in required, it stated. I paid, thinking it was a deposit or mistake, and would be refunded or not processed. I then had to do a million rounds over WhatsApp (incredibly unprofessional) to prove I had paid twice and get the promise of the refund. I will update if the refund comes through. Then I arrived. No elevator. That’s fine. Dirty scuff on my bedsheets, not fine. Wasn’t dealt with until the next day. Sheets and blankets are poor quality polyester. Rooms do not have trash cans in them. Lounges are cramped and uncomfortable. Plates and cups are plastic. Coffee is instant packets. Loud music playing in hallways. Not a friendly vibe, either, no one smiles or says hi in halls.
10
David
2 mar 2025
·
Se alojó 1 noche
Excellent service and beautiful property. I'll be back.
Excellent service and beautiful property. I'll be back.
4
Timothy
29 may 2025
·
Se alojó 1 noche
We did not realize this was a hostel when booking through hotels.com. When we arrived, the proprietors tried to put us in a different room than we booked online. We had agree to a private room for two people based on a picture (again not knowing this was a hostel, not a hotel), but they wanted tp put us in a room with two inside bedrooms that each slept two people, There was no privacy and no way to keep belongings safe. When we complained, they "upgraded" us to the room we had booked, which was a two person full bed and no shared sleeping. Had I known this would happen, I would not have booked this room. I get that a hostel is a typical shared room, and I have stayed in many hostels, but I thought (based on what I had seen on the web site) that this was a hotel, not a hostel. Other than the initial bait and switch, the staff were friendly and helpful. Don't expect coffee, but at least they provided towels.
We did not realize this was a hostel when booking through hotels.com. When we arrived, the proprietors tried to put us in a different room than we booked online. We had agree to a private room for two people based on a picture (again not knowing this was a hostel, not a hotel), but they wanted tp put us in a room with two inside bedrooms that each slept two people, There was no privacy and no way to keep belongings safe. When we complained, they "upgraded" us to the room we had booked, which was a two person full bed and no shared sleeping. Had I known this would happen, I would not have booked this room. I get that a hostel is a typical shared room, and I have stayed in many hostels, but I thought (based on what I had seen on the web site) that this was a hotel, not a hostel. Other than the initial bait and switch, the staff were friendly and helpful. Don't expect coffee, but at least they provided towels.
4
Chienchien
7 ago 2025
·
Se alojó 2 noches
Poor maintenance. I was assigned to a room that I did not book. When I inquired about the change, the staff told me it was likely due to their effort to group guests traveling together, and I was mistakenly moved to another room. Unfortunately, all they could offer was a verbal apology, with no actual resolution. The room I was given—a 6-mix dorm—was not what I reserved, and had I known I would be placed there, I would not have booked this property at all. By the time I found out, it was already too late to find another place to stay, so I had no choice but to spend uncomfortable nights in a room I didn’t choose. This wasn’t my first time staying here, but this experience was drastically worse than previous visits. Half of the bathrooms were under maintenance, and the toilets constantly smelled of urine. I’ve stayed at almost every hostel in this area, and it’s really disappointing to see that the management here no longer lives up to its former standard. Poor management. It was clear that the staff was overwhelmed—there was only one person handling the “front desk” (well… it’s not even a desk, literally just a small table 😂), trying to manage all bookings and guest issues alone.
Poor maintenance. I was assigned to a room that I did not book. When I inquired about the change, the staff told me it was likely due to their effort to group guests traveling together, and I was mistakenly moved to another room. Unfortunately, all they could offer was a verbal apology, with no actual resolution. The room I was given—a 6-mix dorm—was not what I reserved, and had I known I would be placed there, I would not have booked this property at all. By the time I found out, it was already too late to find another place to stay, so I had no choice but to spend uncomfortable nights in a room I didn’t choose. This wasn’t my first time staying here, but this experience was drastically worse than previous visits. Half of the bathrooms were under maintenance, and the toilets constantly smelled of urine. I’ve stayed at almost every hostel in this area, and it’s really disappointing to see that the management here no longer lives up to its former standard. Poor management. It was clear that the staff was overwhelmed—there was only one person handling the “front desk” (well… it’s not even a desk, literally just a small table 😂), trying to manage all bookings and guest issues alone.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Conveniente para el transporte público, restaurantes y para ir caminando a los lugares de interés céntricos. Algunos mencionan el ruido de la calle y que puede ser difícil encontrar aparcamiento cerca.
Reseñas de huéspedes relacionadas
10
Daniel
19 feb 2025
·
Se alojó 7 noches
Absolutely good luck finding parking spot if you have a car
Absolutely good luck finding parking spot if you have a car
8
sophie
20 oct 2024
·
Se alojó 3 noches
Chapter San Francisco is the right place for you if you are looking for a clean bed ans traveling on a budget. Love the fact that the beds are somewhat closed so that you have privacy. It is not a quiet place at all though. Since there is no airconditioning the window needs to be open for fresh air and it is loud from the street. The showers are clean and you feel safe. The door system made me feel safe although the code never worked the first tries. Once you get how it works it is fine. There a closed in the room that you can close with a lock. It is large enough to fit a small and medium size luggage. The neighbourhood was very safe.
Chapter San Francisco is the right place for you if you are looking for a clean bed ans traveling on a budget. Love the fact that the beds are somewhat closed so that you have privacy. It is not a quiet place at all though. Since there is no airconditioning the window needs to be open for fresh air and it is loud from the street. The showers are clean and you feel safe. The door system made me feel safe although the code never worked the first tries. Once you get how it works it is fine. There a closed in the room that you can close with a lock. It is large enough to fit a small and medium size luggage. The neighbourhood was very safe.
10
Cativa
29 jun 2025
·
Se alojó 18 noches
It was easy to check-in and out. Each dorm had unique codes. The beds have black wall covers, a light, shelf, and 2 plug-in sockets. You also get a locker. The showers are in one room, but all divided. There is a fridge/freezer and microwave. Food gets crowded. It's clean and functional. In nice area and very close to grocery stores and transport.
It was easy to check-in and out. Each dorm had unique codes. The beds have black wall covers, a light, shelf, and 2 plug-in sockets. You also get a locker. The showers are in one room, but all divided. There is a fridge/freezer and microwave. Food gets crowded. It's clean and functional. In nice area and very close to grocery stores and transport.
10
Nicholas
30 abr 2025
·
Se alojó 4 noches
Even before I arrived, I was so impressed by the customer service. The check-in was easy and accommodating. The facility was so clean, and everyone I interacted with was very pleasant. The hostel is located in a very convenient area. I was able to walk to many different locations, or take a short ride on the train/cab. I wish I had been able to stay longer! The next time I visit, I'll be staying at Chapter SF again for sure.
Even before I arrived, I was so impressed by the customer service. The check-in was easy and accommodating. The facility was so clean, and everyone I interacted with was very pleasant. The hostel is located in a very convenient area. I was able to walk to many different locations, or take a short ride on the train/cab. I wish I had been able to stay longer! The next time I visit, I'll be staying at Chapter SF again for sure.
10
Cristine
11 jun 2025
·
Se alojó 2 noches
Great stay! I had the private cabin to myself so it was pretty quiet. Everything was also very clean and the staff were very friendly. It’s also very close to many restaurants and able to walk to bus stop close by.
Great stay! I had the private cabin to myself so it was pretty quiet. Everything was also very clean and the staff were very friendly. It’s also very close to many restaurants and able to walk to bus stop close by.
10
Jenny
15 oct 2025
·
Se alojó 3 noches
Clean room, washrooms, showers, and lounge! Great location for exploring San Francisco. Street parking is free as long as you look carefully at the signs because cars get towed for not obeying the times allowed for parking.
Clean room, washrooms, showers, and lounge! Great location for exploring San Francisco. Street parking is free as long as you look carefully at the signs because cars get towed for not obeying the times allowed for parking.
4
Savannah
14 nov 2025
·
Se alojó 2 noches
Pros: close to the bart and lots of food. Kind staff. Cleaner than most hostels. Good wifi. Cons: Hot. Noisy dorm mates with the squeaky beds and gear cages under the bed that need wd40. No mirror in bathrooms mean people have to get ready in the room and turn on the lights and make noise. Not fun.
Pros: close to the bart and lots of food. Kind staff. Cleaner than most hostels. Good wifi. Cons: Hot. Noisy dorm mates with the squeaky beds and gear cages under the bed that need wd40. No mirror in bathrooms mean people have to get ready in the room and turn on the lights and make noise. Not fun.
10
Marko
4 may 2025
·
Se alojó 3 noches
Great location, walkable, and there’s enough transport to get around the city. There’s many food spots, cafes, grocery stores, and a pharmacy within 10 minutes walking distance. Facilities were clean and well maintained and staff was responsive. Communication is done through text and the doors use codes instead of keys. Tip: put your lock codes on your home screen of your phone so you don’t have to search through the text messages. Overall, a great experience and the guests I stayed with all were respectful. Definitely recommend for solo travelers who want a safe place that’s in a good location in the city.
Great location, walkable, and there’s enough transport to get around the city. There’s many food spots, cafes, grocery stores, and a pharmacy within 10 minutes walking distance. Facilities were clean and well maintained and staff was responsive. Communication is done through text and the doors use codes instead of keys. Tip: put your lock codes on your home screen of your phone so you don’t have to search through the text messages. Overall, a great experience and the guests I stayed with all were respectful. Definitely recommend for solo travelers who want a safe place that’s in a good location in the city.
10
Harold
11 oct 2024
·
Se alojó 1 noche
Easy to find and closed to public transportation
Easy to find and closed to public transportation
10
Catherine
15 oct 2025
·
Se alojó 1 noche
Well located near downtown. Having a semi private room made a big difference.
Well located near downtown. Having a semi private room made a big difference.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
No hay restaurante en el establecimiento, pero los cafés y restaurantes cercanos son convenientes, y una cocina básica permite preparar comidas sencillas. Varias reseñas mencionan té/café gratuito y agua filtrada, aunque la oferta es limitada.
Reseñas de huéspedes relacionadas
10
Cativa
29 jun 2025
·
Se alojó 18 noches
It was easy to check-in and out. Each dorm had unique codes. The beds have black wall covers, a light, shelf, and 2 plug-in sockets. You also get a locker. The showers are in one room, but all divided. There is a fridge/freezer and microwave. Food gets crowded. It's clean and functional. In nice area and very close to grocery stores and transport.
It was easy to check-in and out. Each dorm had unique codes. The beds have black wall covers, a light, shelf, and 2 plug-in sockets. You also get a locker. The showers are in one room, but all divided. There is a fridge/freezer and microwave. Food gets crowded. It's clean and functional. In nice area and very close to grocery stores and transport.
10
Casper
9 abr 2024
·
Se alojó 5 noches
This is a very great hostel with helpful and friendly staff. Location is perfect for easy access to public transportation. There is a small kitchenette with a fridge, microwave and toaster. Toilet and showers are clean. It was my birthday during my stay and the hostel surprised me with a cupcake and a coffee on my bed. Totally made my day!
This is a very great hostel with helpful and friendly staff. Location is perfect for easy access to public transportation. There is a small kitchenette with a fridge, microwave and toaster. Toilet and showers are clean. It was my birthday during my stay and the hostel surprised me with a cupcake and a coffee on my bed. Totally made my day!
10
Aichatou
14 sept 2025
·
Se alojó 1 noche
Value for money is unbeatable. Breakfast nextdoor at Pistachio was delicious!
Value for money is unbeatable. Breakfast nextdoor at Pistachio was delicious!
10
Lowell
11 feb 2025
·
Se alojó 1 noche
Great hostel with bathrooms and showers in the hallway outside the sleeping quarters. Earplugs provided and decent kitchen/lounge area. I prefer this one over Amsterdam hostel which has a strange smell.
Great hostel with bathrooms and showers in the hallway outside the sleeping quarters. Earplugs provided and decent kitchen/lounge area. I prefer this one over Amsterdam hostel which has a strange smell.
10
Casper
9 abr 2024
·
Se alojó 5 noches
This is a very great hostel with helpful and friendly staff. Location is perfect for easy access to public transportation. There is a small kitchenette with a fridge, microwave and toaster. Toilet and showers are clean.
This is a very great hostel with helpful and friendly staff. Location is perfect for easy access to public transportation. There is a small kitchenette with a fridge, microwave and toaster. Toilet and showers are clean.
10
Vinh Huy
10 oct 2023
·
Se alojó 3 noches
Easy late check in. Staff was helpful and friendly. Washrooms and showers were clean. Bed was acceptable. Top bunk was a bit hard for me to get in and out at night but I managed. The 4-bed room was clean. Large locker (bring your own lock). Communal lounge room had a fridge, filtered water, tea, cups, etc. My biggest complaint was the lack of AC. My last day was brutally hot for SF in the high 80s and the room did not cool down until past midnight. Otherwise, I liked my stay. Where are you going to find a clean, safe place to sleep and shower for that kinda price? Definitely recommend Nap York SF.
Easy late check in. Staff was helpful and friendly. Washrooms and showers were clean. Bed was acceptable. Top bunk was a bit hard for me to get in and out at night but I managed. The 4-bed room was clean. Large locker (bring your own lock). Communal lounge room had a fridge, filtered water, tea, cups, etc. My biggest complaint was the lack of AC. My last day was brutally hot for SF in the high 80s and the room did not cool down until past midnight. Otherwise, I liked my stay. Where are you going to find a clean, safe place to sleep and shower for that kinda price? Definitely recommend Nap York SF.
8
Edgardo
25 jul 2025
·
Se alojó 1 noche
The check-in process felt confusing and I had an issue with things falling from my bed on top down into the bed below / beneath the bunk bed where housekeeping cleans (including both my earbuds and my DMV learner's permit), but everything else was perfect. The rooms are very clean, the showers come complete with soap/shampoo dispensers, there's a very nice cafe right downstairs (as well as another one basically a block away, a coin laundry one block away, and a gourmet Chinese food place that's right on the same block as the cafe downstairs), and I never had any issues with anything else. I had accidentally made two reservations, and luckily enough I didn't have to swap beds or move everything out to check out and check in again.
The check-in process felt confusing and I had an issue with things falling from my bed on top down into the bed below / beneath the bunk bed where housekeeping cleans (including both my earbuds and my DMV learner's permit), but everything else was perfect. The rooms are very clean, the showers come complete with soap/shampoo dispensers, there's a very nice cafe right downstairs (as well as another one basically a block away, a coin laundry one block away, and a gourmet Chinese food place that's right on the same block as the cafe downstairs), and I never had any issues with anything else. I had accidentally made two reservations, and luckily enough I didn't have to swap beds or move everything out to check out and check in again.
10
Juan
3 nov 2024
·
Se alojó 2 noches
Great stay! Very friendly staff. There could be some extra amenities like a larger blankets and some small details to improve, but the place is great. Cafeteria in the same building and a market across the street. Recommended
Great stay! Very friendly staff. There could be some extra amenities like a larger blankets and some small details to improve, but the place is great. Cafeteria in the same building and a market across the street. Recommended
10
Zahra Fitriana
24 mar 2025
·
Se alojó 4 noches
I thought that by sharing the public spaces such as restrooms and shower rooms would be a disaster but they keep those very very clean, especially the lounge area with the free flow tea and coffee and pretty complete kitchen utensils!
I thought that by sharing the public spaces such as restrooms and shower rooms would be a disaster but they keep those very very clean, especially the lounge area with the free flow tea and coffee and pretty complete kitchen utensils!
8
Kiem duc
13 jul 2025
·
Se alojó 3 noches
no air conditioning- kitchen without stove- free cafe, tea and hot water 24/7 plus- noisy 24 hour from busy traffic in front. Room is not sound block. New toilet and bathroom: nice
no air conditioning- kitchen without stove- free cafe, tea and hot water 24/7 plus- noisy 24 hour from busy traffic in front. Room is not sound block. New toilet and bathroom: nice
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Carlos
26 may 2026
·
Se alojó 1 noche
Por el precio y las condiciones, una de las mejores opciones en San Francisco
Por el precio y las condiciones, una de las mejores opciones en San Francisco
10
Celeste
23 mar 2026
·
Se alojó 3 noches
El internet era rápido, y muy buena ubicación!
El internet era rápido, y muy buena ubicación!
10
paulina
7 nov 2025
·
Se alojó 7 noches
Todo fue excelente, limpio y accesible, esta en una muy buena zona y todos son muy amables y siempre responde tus dudas
Todo fue excelente, limpio y accesible, esta en una muy buena zona y todos son muy amables y siempre responde tus dudas
10
AMERICA
1 nov 2025
·
Se alojó 1 noche
La limpieza
La limpieza
6
YOSELIN
14 sept 2025
·
Se alojó 1 noche
Buena opción de estancia corta o express, las cabinas compartidas son pequeñas y no hay ninguna cabina individual la que se renta como privada también se comparte
Buena opción de estancia corta o express, las cabinas compartidas son pequeñas y no hay ninguna cabina individual la que se renta como privada también se comparte
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-30: 79.89246958961486USD
- 2026-10-31: 79.89246958961486USD
- 2026-11-01: 75.13679201354981USD
- 2026-11-02: 75.13679201354981USD
- 2026-11-03: 75.46675653038025USD
- 2026-11-04: 69.54699640312195USD
- 2026-11-05: 75.49887545776367USD
- 2026-11-06: 64.47384215602875USD
- 2026-11-07: 65.4752708360672USD
- 2026-11-08: 69.48524928188324USD
- 2026-11-09: 69.56998548908234USD
- 2026-11-10: 65.4752708360672USD
- 2026-11-11: 65.35008477458953USD
- 2026-11-12: 69.56998548908234USD
- 2026-11-13: 73.66469586982727USD
- 2026-11-14: 117.15609038467407USD
- 2026-11-15: 110.60306018981933USD
- 2026-11-16: 69.48524928188324USD
- 2026-11-17: 116.68988317108155USD
- 2026-11-18: 69.56998548908234USD
- 2026-11-19: 69.7092743144989USD
- 2026-11-20: 116.68988317108155USD
- 2026-11-21: 117.15609038467407USD
- 2026-11-22: 124.37000660171509USD
- 2026-11-23: 117.15609038467407USD
- 2026-11-24: 117.10573740806579USD
- 2026-11-25: 111.81129238128662USD
- 2026-11-26: 120.9546085445404USD
- 2026-11-27: 117.24329596405029USD
- 2026-11-28: 117.15609038467407USD
- 2026-11-29: 58.15010897521972USD
- 2026-11-30: 56.774006470680234USD
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: NO DATA
- 2026-12-04: 61.42552182693481USD
- 2026-12-05: 67.34197948932648USD
- 2026-12-06: 64.61216972064972USD
- 2026-12-07: 57.30901859588623USD
- 2026-12-08: 56.774006470680234USD
- 2026-12-09: NO DATA
- 2026-12-10: NO DATA
- 2026-12-11: 159.33529128494263USD
- 2026-12-12: 69.74059859962463USD
- 2026-12-13: 64.5875144493103USD
- 2026-12-14: 64.61216972064972USD
- 2026-12-15: 64.61216972064972USD
- 2026-12-16: 64.61216972064972USD
- 2026-12-17: 64.61216972064972USD
- 2026-12-18: 69.70568987979888USD
- 2026-12-19: 67.73457975959778USD
- 2026-12-20: 64.40745534934997USD
- 2026-12-21: 56.668242149543765USD
- 2026-12-22: 64.5875144493103USD
- 2026-12-23: 64.61216972064972USD
- 2026-12-24: 64.5875144493103USD
- 2026-12-25: 69.74059859962463USD
- 2026-12-26: 69.64359670467377USD
- 2026-12-27: 64.544266258049USD
- 2026-12-28: 64.61216972064972USD
- 2026-12-29: 61.6868480506897USD
- 2026-12-30: 64.5875144493103USD
El check in debe realizarlo alguien que tenga al menos 18 años.
La recepción está abierta hasta las 22:00. Se ruega amablemente a los huéspedes que informen al hotel con antelación si llegarán después de las 22:00. Puedes encontrar los datos de contacto en la confirmación de la reserva.
Servicios populares
Habitaciones para no fumadores
Servicio de limpieza
Caja fuerte
Consigna de equipajes
Registros de entrada y salida exprés
Autoservicio de lavandería
Servicios
Servicio de limpieza
Caja fuerte
Consigna de equipajes
Registros de entrada y salida exprés
Autoservicio de lavandería
Lockers Available
General
Habitaciones para no fumadores
Solo para adultos
Wheelchair Accessible (Limited)
Internet
WiFi gratuito