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Clarion Hotel Jackson Northwest - Image 1
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Clarion Hotel Jackson Northwest


Équipements

  • Parking

  • Chambres non-fumeurs

  • Ménage

  • Salle de banquet

  • Salon de coiffure/beauté

  • Zone fumeurs

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Description de l'établissement

Profitez des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment une piscine couverte et un centre de fitness. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi...
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Avis des voyageurs

Équipements

4.9

Propreté

6.6

Chambres

6.8

Service

7.3

Emplacement

7.6

Repas

6.5

2

Bradley

IAN-logo

il y a 4 jours

·

A séjourné 1 nuit

Property was a mess and under renovation which was not reflected when we reserved. We travel with a registered service animal and the front desk demanded to see his paperwork. We provided said documentation then educated him that he is not legally allowed to ask for that. He doubled down and began to argue with us. Pool was out of service, and no breakfast or coffee was provided as the amenities listed they were all available. Absolutely terrible stay and would not recommend to anyone.
Property was a mess and under renovation which was not reflected when we reserved. We travel with a registered service animal and the front desk demanded to see his paperwork. We provided said documentation then educated him that he is not legally allowed to ask for that. He doubled down and began to argue with us. Pool was out of service, and no breakfast or coffee was provided as the amenities listed they were all available. Absolutely terrible stay and would not recommend to anyone.

2

Sean

IAN-logo

il y a 5 jours

·

A séjourné 2 nuits

This hotel is under a complete renovation which was not listed on hotels.com. When we arrived to check in there were construction materials on pallets sitting on either side of the entrance. The entire indoor pool area was also stacked with materials for the renovation. There was drywall chunks spread throught the hallways to the room as well as other bits of construction trash including pieces of insulation. The carpet in the room had stains as well as a 'balb' spot. When we told the people at the desk they claimed this was stated on their website and that they had notified the third party seller about it. There is nothing listed on their website and several of the reviews of the place dated August of 2025 claim the same thing. The hotel refused to do anything about it. To top it all off, they had 2 towels for a room booked for 4 people and when we returned from our work event the 2nd night and asked for 2 more towels they said they were out of towels for the night because of limited staff. They are blatantly lying about being up front avout the conditions of the hotel and shouldn't even be open while the construction is happening.
This hotel is under a complete renovation which was not listed on hotels.com. When we arrived to check in there were construction materials on pallets sitting on either side of the entrance. The entire indoor pool area was also stacked with materials for the renovation. There was drywall chunks spread throught the hallways to the room as well as other bits of construction trash including pieces of insulation. The carpet in the room had stains as well as a 'balb' spot. When we told the people at the desk they claimed this was stated on their website and that they had notified the third party seller about it. There is nothing listed on their website and several of the reviews of the place dated August of 2025 claim the same thing. The hotel refused to do anything about it. To top it all off, they had 2 towels for a room booked for 4 people and when we returned from our work event the 2nd night and asked for 2 more towels they said they were out of towels for the night because of limited staff. They are blatantly lying about being up front avout the conditions of the hotel and shouldn't even be open while the construction is happening.

2

Charles

IAN-logo

il y a 6 jours

·

A séjourné 1 nuit

Well the first room we got put in had brown sludge running down the walls, massive chunks of wall missing and filthy, the second room didn’t have working tv, outlets hanging out of the wall and my son got stuck in the bathroom due to the door getting stuck on the tile. We ended up leaving and finding a different establishment.
Well the first room we got put in had brown sludge running down the walls, massive chunks of wall missing and filthy, the second room didn’t have working tv, outlets hanging out of the wall and my son got stuck in the bathroom due to the door getting stuck on the tile. We ended up leaving and finding a different establishment.

4

TERI

IAN-logo

il y a 2 semaines

·

A séjourné 1 nuit

One of the rooms my son was ate up by bedbugs.. I understand the renovations but all rooms smelled like water had been settling in. I do however believe once renovations are complete this is be a better stay. until then sorry I wont be back.
One of the rooms my son was ate up by bedbugs.. I understand the renovations but all rooms smelled like water had been settling in. I do however believe once renovations are complete this is be a better stay. until then sorry I wont be back.

2

Melanie

IAN-logo

15 avr. 2026

·

A séjourné 2 nuits

It's under construction so I understand some of the mess. We knew going in that it was being remodeled. At check in we are informed the elevator is broken. Are room is on the 3rd floor. We are told we had to wait 10 mins for them to clean the room so we gave the 30 mins and room was still destroyed. Smoke smell all through our floor it was disgusting. Light in shower had no cover and showed exposed wires. Had I been able to find another hotel I would have left.
It's under construction so I understand some of the mess. We knew going in that it was being remodeled. At check in we are informed the elevator is broken. Are room is on the 3rd floor. We are told we had to wait 10 mins for them to clean the room so we gave the 30 mins and room was still destroyed. Smoke smell all through our floor it was disgusting. Light in shower had no cover and showed exposed wires. Had I been able to find another hotel I would have left.

541 Carriage House Drive, Jackson, Tennessee, États-Unis d’Amérique

Emplacement

Pratique pour explorer tous les trésors de Jackson, Clarion Hotel Jackson Northwest vous fait profiter dans le quartier historique et se trouve à moins de 15 minutes à pied de Music Highway Crossroads et Casey Jones Village. Cet hôtel se trouve à 2,9 km de Old Hickory Mall et à 3,7 km de North Hospital.

Music Highway Crossroads(0.6 miles)

Casey Jones Village(0.7 miles)

Old Hickory Mall(1.7 miles)

Union University(2 miles)

North Hospital(2.4 miles)

Rusty's TV and Movie Car Museum(3.6 miles)

Plus d'informations sur l'emplacement

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

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Arrivée

Départ

De 15:00 à 00:00

Avant 11:00


Dépôt de garantie

USD 100 per accommodation on arrival.

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Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

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Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

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