Stay USA Hotel and Suites

The property is conveniently located on a major highway, offers lots of parking, has clean rooms, under going some needed renovations, and staff is friendly. Breakfast could use help. But overall a reasonable value.

The lady who welcomed us was very pleasant and kind. We were able to enjoy the jacuzzi, but the indoor pool was closed. The breakfast was simple but adequate. However, there were ongoing renovations, with dismantled furniture scattered around. The lady in the morning knocked on our door at 10:30 a.m. despite the “Do Not Disturb” sign, even though we had until 11 a.m. to check out. She was not friendly when we left either, as she didn’t say a word to us even though we told her goodbye and thank you.

They are doing a renovation and were unable to use the pool, which was a reason we booked this place. Not a huge deal, but wish we knew before hand.

Rooms were clean and comfortable. The wallpaper in the bathroom was peeling but they probably shouldn't have put wallpaper near the shower. Morning breakfast was good and well stocked. Plenty of parking.

Saturday morning at 8:40am we went to grab breakfast. It was GONE. Literally, no eggs, no potatoes, no breakfast meat, no waffle mix, no coffee cups. Options left were 4 yogurts in the fridge, corn flakes or raisin bran. Although breakfast runs and is "offered" until 9am, we took some accountability and thought we'd just try to wake up earlier the next morning. Sunday morning we set alarms to wake up early enough to get breakfast. Got down to breakfast at 8am, to find the food again, was gone. That's an entire hour before breakfast should be done being served. Most hotels you'll see an attendant to ask for something if you cant find it, or wiping tables down. There was NO ONE, it was fend for yourself. Saturday night the 4 of us got our suits on and went down to the spa. GAG! The water and entire room smelled of mildew. The water was murky. The bottom of the tub felt like a layer of slime. Afterwards I took a shower, went to blow dry my hair and the blow dryer didnt work! My husband called the front desk and asked if they had an extra they could let us use. The employee told him she couldnt find one that worked. OK, so now what?? I needed to blow dry my hair, as we had church the next morning. So i went to the front desk, nobody was there. I rang the bell on the counter, waited a minute. Still nobody, so I rang the bell again. STILL, nobody! So i stepped outside the front doors and there the employee was outside with somebody smoking. Overall, very frustrating stay!