Baymont by Wyndham Columbia Northwest

had to switch rooms twice one tv was broken the other room no shower head and the last room we had there was cockroaches

This hotel is in bad need of repairs and updates. The furniture in our room was so old and dirty i didn't want to sit on it (put a towel on the chair). The floors were not clean...hair at edges of bathroom floor. Cabinets has broken weed peeling off. Bed sheet had a long hair on it. Room smelled musty. Gross!

The room was average at best.

The place was infested with roaches. I killed at least 20 in a 2 night stay. The 1st 2 rooms I was assigned already had guest in them. DO NOT STAY HERE!

Called the hotel before I even left home to notify of later check in. Kept being placed on hold & finally gave up. Arrived, the guy & young lady neither seemed one bit concerned. Needed a luggage cart- ended up with laundry cart which worked out & I was thankful for since we had a lot of stuff. I did check the room for bed bugs, etc before checking in but as we stayed - I noticed things I’d missed on first glance. Pee stains on side of toilet, hairs in bathroom, stains on bathroom wall. I don’t want to know. I didn’t walk bare foot in our room & had I not been too tired to pack up all over- I’d have gone elsewhere. None of the outlets in dressing area worked. previous guest had leftover something in fridge & I later found something unidentified rottening inside the ice bucket. Beds appeared clean & slept comfortable tho I took my own pillow & blanket. Our balcony faced the pool- which was covered & closed despite it being April & 1000 degrees in Columbia. They also only change towels every 3 days unless you ask. They don’t provide enough towels for all that. Again- I brought my own bc my teen uses every towel that can be found every single time. Upon checkout, I did notify the manager & was able to have some money returned. Only gave 2 stars bc of the beds & otherwise decent room. Place has potential but needs new staff. Indian owned/operated also just fyi.