Barceló Punta Umbría Mar

Hôtel très beau, qui se fond dans le cadre naturel, bien qu’un peu vieillot. Qualité du buffet moyenne.

Liegt direkt am Strand. Traumhafter Blick auf den Strand. Gutes Buffet, gute Preise, ausreichend Parkplätze, viel Ruhe, schöner Pool, freundliches Personal.

Starting with the good parts. The recepionist who was working on Thursday and Friday was very helpful. The bar and bar staff and drinks were wonderful. Pool area was clean. On my first night I paid €25 for the buffet dinner, a series of items that had been left out and had gone cold. I had cold wedges, cold pasta sauce and unidentified "bbq meat" followed by tasteless cake and ice cream in a plastic container. Even though I had already paid, the staff didn’t believe me and I had to explain twice and then go back to reception to double check. The restaurant staff didn’t come to see if I wanted a drink, I had to chase them around the restaurant for a menu then again to order. They walked past me several times. Zero service. I put my do not disturb sign on my bedroom. However on Friday amd Saturday the room attendant knocked my door like there was a fire until i got up from my lounger and answered her. I was indeed disturbed, and took myself to the beach to be able to relax. I asked reception to make sure she didn’t disturb me, and this seemed to make her behaviour worse. On my last day she banged on the door 45minutes before check out until I opened it and was yelling at me that check out was at 12 and clapping her hands at me. Very aggressive. I told reception upon check out and they said they would make sure I wasn't disturbed again. I had to laugh at this point. Don't stay here unless you want to feel like a number on a conveyor belt.

Beautiful located resort close to the ocean with a beautiful pool area. The bathrooms are ready for an overhaul. Excellent breakfast buffet.

The cleanliness was excellent and the food was amazing, the pool staff were entertaining and energetic the whole day. We didn't like the expensive parking 15€ per day and on the 2nd day we reported a faulty outside light, it wasn't fixed in our 2 weelswe