Baymont by Wyndham Clarksville Northeast

Staff was very friendly. Complete dump. Everything was gross and worn and in disrepair. Ice machine didn’t work. Steps were sketchy. Beds were small and uncomfortable. I mean total & complete dump. But the guy checking me in and the lady cleaning the rooms were both very friendly.

Very outdated hotel. Room smelt of smoke. Toilet was loose from floor. No TV guide or instructions on how to use. Ice machine was broken. No elevator. Laundry room was disgusting. Employees unprofessional.

No vending machines available but property is easily accessible and clean. Staff was very friendly.

The room was ok but the pool has no water in it

Damp is the best word for the stay. Carpet was damp. Bedding was damp. After staying there, all our luggage was damp. Cigarette burns in the comforters. No water in the pool. Lots of splats on the walls. Tub was stained. Garbage bags didn't stay up in the bins. No coffee maker in the room. The towels were soft and clean and the TV worked. Garbages were emptied everyday. Staff was friendly. Breakfast was your average hotel fare. The dampness was bad. Like wet to the touch dampness.

The main floor of the property is used to house homeless individuals and no rooms on the first floor. No elevator to bring luggage to the second floor. Front desk lady was very unfriendly. Very little parking due to an extremely large dumpster and a pile of metal. We could see the outside through the door. Don't stay at this hotel stay at one that is safer.

They don’t have a pool that they advertise

Pool unexpectedly closed, fitness center closed, peeling ceiling paint

I had to clean my room. I was unable to get into the Fitness Center, the Pool was closed. Breakfast was not good.

The pool doesn't work, hasn't for some time. Take it off amenities list. No fitness center. Cigarette burn marks on the comforter, several! So expensive for what you get. Don't recommend at all. I wish i could load the photos of how gross everything was

Don’t stay here. Didn’t look clean anywhere. Previous persons hat was left so attention to cleaning wasn’t much. Ironing board had “you’re going to die” written on it which kind of funny but it was just wild that no one thought “hey we should swap this one out” smelled like old smoke and mold. Hotels.com chat person was great but hotel was bad. I booked another room at another place because it was bad. We turned in our keys and stayed at the Hilton Garden inn which was amazing compared. Sleeping in my car would’ve been an upgrade, honestly.

The front counter ladies were pleasant and the bed was comfortable. The room smelled of smoke, there was a patched up hole, a roach crawling around, heavy dust, mold, tv didn't work, and lots of other dirty areas, like a big splatter of toothpaste on the wall

Definitely needs updating and thorough cleaning. Everything looked dingy. Small flies (sewer flies?) in bathroom. Some mold. Corners of floor dirty. Gobs of hair in bathtub drain. I would not stay here again given the availability to so many other hotels on the area. The desk clerk was wonderful!

The room was filthy and had human boldily fluids everywhere. We will honestly never stay here again due to just how gross the rooms were. There was blood on the covers. Hair in the bed and on the headboard. Boogers on the headboard and sperm on the wall. The people next to us made a drug deal with us all standing there trying to get jn our room.

I booked 3 rooms through Expedia. We arrived late at night, due to travelling. When we got to our rooms the 1st complaint was the horrific smelling rooms. A mixture of dirty dog, cigarettes & mouse urine. The rooms were disgusting! All 3 bathrooms were filthy. We did not even use the showers. All 3 had dark, reddish brown smeared stains from top to bottom. It looked like the shower scene from Psycho had happened in there. Not a joke. All 3 ceilings of the bathrooms had a lot of black mold/mildew. My room had large chunks of missing plaster from the ceiling & the tv did not work. Due to the late hour and the fact that I had already paid, we had to sleep there. It was so filthy that I slept with the lights on hoping that would deter animal/bug life from running around. At check-out, I politely explained the room situation to the front desk employee & she just stared at me. No apology or offer to remedy the situation. So, I asked for a manager. She said the manager was not on site. I said that didn't seem right and asked again to see the manager. She refused. Still no apology. Finally, I told her that I felt there should be a refund due to the filthy conditions of the room. She said they don't do that there, because I booked through Expedia. She said to go to them for a refund. I told her that Expedia is not in charge of cleaning their hotel rooms. She just shrugged her shoulders and stared at me till I left. I will NEVER stay at another Baymont hotel again. ZERO rating

Room was lightly cleaned. Bed was clean at least. Cigarette burns on the bathtub, mold in the shower. Sticky grime on surfaces like the tv remote and trimwork. Holes in bathroom walls covered in masking tape. Would have been a nice room of it were properly cleaned and maintained.

Room had black mold, riaches and was very musty smelling. Otherwise it was an ok stay

I booked a non smoking room that had very clearly been smoked in and not cleaned appropriately or maintained. It smelled terrible. There were cigarette burns in the linens and cobwebs all on the ceilings. Lamps didn’t work. The bathroom was dirty and had mold present as well as a broken and rusted return vent grate. I would’ve complained to the staff, but she was very non-professional, complaining to me during check in and venting about other customers being needy. It was too late for drama and I just needed a place for my family to sleep after over 5000 miles of driving in 2 weeks on a cross country trip to be able to make it the final 4 hours home. Worst room I ever booked on Expedia.

I just needed to stay for 1 night, as I was passing through this area. I give this place no star rating There were people in the parking lot hanging out. Next to and in front of the room I supposed to be in. I didn't feel safe. I requested another room on the other side of the building. They did give me another room. That room smelled like pot. Broken plugs , bed skit was dirty, and found a bed bug on the pillow, it sarted to crawl on my hand. I ran out of this place. I would never recommend any body stay there, that is passing through.

Shower was disgusting to the point I wouldn't use it. Terrible need for a remodel. TV remote was a hit and miss thing. On the good side the bed was comfortable, just wish the fitted sheet would actually stay on.

Refrigerator made continuous noise and there was noise from the road

The room was fine. But the property has an "old" feel to it, like it needs an upgrade. The a/c was rattling like mad. The tv had a barely-watchable picture. The vent in the bathroom was bent, like someone had purposely mangled it. That said, the check-in person was very pleasant and professional, and allowed me to check in early.

Damp is the best word for the stay. Carpet was damp. Bedding was damp. After staying there, all our luggage was damp. Cigarette burns in the comforters. No water in the pool. Lots of splats on the walls. Tub was stained. Garbage bags didn't stay up in the bins. No coffee maker in the room. The towels were soft and clean and the TV worked. Garbages were emptied everyday. Staff was friendly. Breakfast was your average hotel fare. The dampness was bad. Like wet to the touch dampness.

Too loud

the TV doesn't work

I loved the jetted tub. Very nice and spacious

Overall good stay. Friendly staff. Room clean but damp from humidity (carpet and towels noticeably damp to touch). Room did not smell of smoke but there were paint cans filled with cigarette butts and ashes on main walkway. Would suggest dehumidifier for rooms and separate smoking area away from rooms.

TV did not work right

Too loud

I try to be fair when I review my stays because I rely on them for making my choices. Tonight, I was pushed for time and exhausted so I went with the average star review. This place was once a nice drive up motel. The carpet is new and the bathroom counter is new. The furniture fairly new too except the easy chair which was dirty and dated. Mold on a lamp shade and in the bathroom. The bathroom has a paper plate taped over the exhaust vent with package tape. The tub bottom was narrow and very slick. I held on for dear life to not fall. The mattress newer but cheap and squeaky. The little decorative fabric at the end of the bed was stained. I don’t usually do this BUT I checked for bedbugs, which thankfully, there weren’t any. Fridge worked well but old. The microwave worked well but stained/ dirty. The TV had poor reception and seemed like 90’s screen quality. I’m very disappointed with this motel, especially, because of the Wyndham reputation. I’ll allow more time when I review my next stay anywhere, most definitely, with this chain.

Very friendly desk staff. Upgraded hot breakfast. Will stay here again.

Staff was courteous and ensured a room was available early after a long drive into town.

Very outdated hotel. Room smelt of smoke. Toilet was loose from floor. No TV guide or instructions on how to use. Ice machine was broken. No elevator. Laundry room was disgusting. Employees unprofessional.

Easy check in and clean room

They were super nice and helpful. The few things we had issues with they were very efficient and quick to fix. Thank y'all so much for the great stay. We will be back!

Check in was quick, room was clean

I booked 3 rooms through Expedia. We arrived late at night, due to travelling. When we got to our rooms the 1st complaint was the horrific smelling rooms. A mixture of dirty dog, cigarettes & mouse urine. The rooms were disgusting! All 3 bathrooms were filthy. We did not even use the showers. All 3 had dark, reddish brown smeared stains from top to bottom. It looked like the shower scene from Psycho had happened in there. Not a joke. All 3 ceilings of the bathrooms had a lot of black mold/mildew. My room had large chunks of missing plaster from the ceiling & the tv did not work. Due to the late hour and the fact that I had already paid, we had to sleep there. It was so filthy that I slept with the lights on hoping that would deter animal/bug life from running around. At check-out, I politely explained the room situation to the front desk employee & she just stared at me. No apology or offer to remedy the situation. So, I asked for a manager. She said the manager was not on site. I said that didn't seem right and asked again to see the manager. She refused. Still no apology. Finally, I told her that I felt there should be a refund due to the filthy conditions of the room. She said they don't do that there, because I booked through Expedia. She said to go to them for a refund. I told her that Expedia is not in charge of cleaning their hotel rooms. She just shrugged her shoulders and stared at me till I left. I will NEVER stay at another Baymont hotel again. ZERO rating

I booked a non smoking room that had very clearly been smoked in and not cleaned appropriately or maintained. It smelled terrible. There were cigarette burns in the linens and cobwebs all on the ceilings. Lamps didn’t work. The bathroom was dirty and had mold present as well as a broken and rusted return vent grate. I would’ve complained to the staff, but she was very non-professional, complaining to me during check in and venting about other customers being needy. It was too late for drama and I just needed a place for my family to sleep after over 5000 miles of driving in 2 weeks on a cross country trip to be able to make it the final 4 hours home. Worst room I ever booked on Expedia.

Excellent staff with a delightful and helpful attitude. Great value for the unexpectedly tired traveler.

Great rooms, clean and comfortable. Awesome staff, professional and courteous.

Refrigerator made continuous noise and there was noise from the road

No vending machines available but property is easily accessible and clean. Staff was very friendly.

We like the hotel was nearby the destation we were going too. Also the the different restaurants and shopping centers nearby

The room was clean. Good location near I24.

All the rooms facing the parking lot very noisy. Place is clean, staff is friendly. Good for an overnight stay.

Was very pleasantly surprised! It was very clean, the service was great, breakfast was good, and the location was perfect! Highly recommend!

Most important, the room was clean and the bed was comfortable. Since it's probably the best priced hotel in the area, it draws a lot of construction workers. If you don't mind waking at 6 a.m. to the sound of trucks and motorcycles reving up, hotel is a good choice. Breakfast is so-so.

After we checked in and got our room keys; pulled around the buildings and there were people standing all outside. Upstairs and downstairs - there was even a few of them COOKING On a small grill in the parking lot. We cut our stay by one day. Bye Felicia. The clerk at the counter was very understanding

The price was good and it was right off the exit.

Clean and comfortable. Convenient location. Friendly staff. Great value.

Breakfast was hot and ready at 530am. Nothing special but definitely checked all the boxes. Was everything i needed in a hotel

We stayed for 4 nights the room was very clean and when we came back every night are room was always cleaned up. They also supply you with Dove soap shampoo and conditioner which I absolutely loved. The breakfast was very basic. No eggs but there was pancakes, cereal and bagels. The coffee was warm not hot. I would stay here again because my main concern is the cleanliness which was great in my opinion.

Non smoking room smelled like smoke. Pool not open yet. Breakfast not maintained well.

We enjoyed our stay here. Great for the price and breakfast was good as well

Property in good condition. Room was a single queen, thus a small room, but okay. Very good mattress. I slept well as the room was dark and quiet. Breakfast was mediocre (very few choices).

OK for the dollars. Breakfast was very limited. No eggs, bacon, or sausage.

Overbooked at check in rectified next nite. Breakfast was excellent, hot with great choices. Staff was helpful Room was clean, beds were firm. We would recommend this hotel and we will stay again.

My husband loved the breakfast and the service he received, he mentioned the lady doing the breakfast was diligently cleaning and putting out fresh food. 10/10

For the price point I can’t beat it. No hidden cash fees that make you feel uncomfortable like up the street. The food is definitely homie feeling and delicious. We will be staying here every time we come back can’t beat the price. Can’t beat the people rooms. Aren’t that bad

Room could have been cleaner. Bed could have been softer. Breakfast variety could have been much better.