Holiday Inn Express - Charleston/Kanawha City by IHG

The beds were clean, the shower floor was not very clean. I had to clean it up before I showered. Staff was friendly, breakfast was great. The area outside was a bit sketchy.

Breakfast was awesome! Clean rooms. Parking lot can get pretty full.

Pool area managed well, room clean upon arrival, staff friendly, hotel surrounded by lots of stores for convenience. Will return if ever visiting West Virginia again

This hotel was the cleanest and nicest I've found in quite some time. The staff was incredibly friendly, the pool was clean, and there was no loitering allowed in the parking lot. I rented this room for my 75 yo mother and myself while my father was in CAMC. I'd stay a night with him while she rested then she'd stay with him while I slept. I felt very safe having my mother here and that's VERY rare for Charleston. This hotel appeared very family friendly. I'll recommend it to everyone traveling to Charleston. My only complaint was that there was one guest laundry area that was actually inaccessible as there were boxes of toiletries stacked in front of the washer and dryer and my key didnt open the door. Staff said it was "out of order." We ended up staying in Charleston longer as my father wasn't released when we thought we would be. I sadly had to stay at the hotel beside this one only because I had to do laundry for my mother and wouldn't do it here. Had the laundry area worked, I would have absolutely continued my stay here.

Family friendly