Park hall Hotel & Spa Lancashire, a member of Radisson Individuals

The hotel itself was nice overall. The long driveway up to it did have a few pot holes no big deal really. The main car park right in front was a bit on the small side. The outside had a lovely lake to the front. The main reception area was very nice and modern. Reception staff were pleasant and polite nice easy check in. Room was as expected clean and well presented although very warm especially the bathroom, there was no obvious way to cool it down the radiators were 'off'. It would of been nice to have a fridge in the room. My biggest issue was the fact there was a techno rave on the grounds of the resort and the music and especially the bass thumping through the floors meant no sleep till 2.30 am we were not aware of this upon booking and the event was not mentioned on their website and any mention off it was very hard to find on any social media or website. If id of known id of not booked as I was expecting a relaxed lazy night away. Then even though the rooms were supposed to be soundproof I could hear next doors alarm go off a 6am and people clapping in the corridor at that time too. The breakfast was also really disappointing. The orange juice had split (dont know how that happens) the scrambled eggs looked anemic with watery cream surrounding them, the fried eggs burnt on the bottom, sausages were hard shrivelled and tasteless, bacon very fatty, mini pan au chocolates were hard and dry. The spa was one of the saving graces. Overall expected more.

Room needed updated very grubby. View out window YUK, awful showed the need for repair. Staff were lovely , breakfast poor lots of people complaining. The spa was nice although when you book and pay its not clear that you cannot use the other "spa" areas which would be included anywhere else I've been, you have to pay extra to relax on the stone beds and spa pool. Could use the swimming pool but it was full of kids :(

The room condition was poor - it needs fully decorating - even in a suite it has scratches and scuffs on all the walls and woodwork. The bed was hard and very uncomfortable and pushed together twin beds. No good

Grand daughter treat and she loved it

Great stay and very good service thank you!