Ensana Esplanade

Staff were very kind and courteous. The spa treatments were great, we got them at the Irma spa and they were lovely. We did the mirror pool and mud pool + short massage, which made the trip worth it. The area itself is really beautiful, green and nice to walk around / have a drink. Also there are restaurants nearby in town which are really nice. Overall a nice trip but the other reviews are right that the property itself is dated. First impression on arrival wasn’t great but stay was nice enough.

Good

Outdated plumbing, unavailable treatments to purchase, no tissues in the room. Excellent food,Most of the therapists were friendly and competent, some not so

In der Lobby roch es häufig sehr schlecht. Zimmer und Bad wurden lange nicht renoviert. Klimaanlage läuft, aber kühlt nicht. Zimmer wurde mehrfach nicht gesäubert. Restautant Calla hat den schlechtesten Service den ich bisher erlebt habe

I loved the stay, most of the staff was friendly and helpful. Sometimes you run into people that seem busy and not willing to help, unfortunately. I was little surprised with some fees that came up later ,when about to check out, so the trip was more expensive than originally planned. That should be mentioned before hand.