Dale View Cottages

Got there and was chuffed when opened the front door. Very clean, full cooking facilties. Very comfy beds overall great experience and wood use again.

Great and clean pet friendly stay very local to Whitby and Robin Hood’s Bay

A lovely stay and would definitely recommend!

Unfortunately i was highly dissapointed ..it was supposed to be a treat for my birthday from my daughter who gave me some monies to treat myself to something i might like ... I decided on Whitby and booked with expeadia ..Unfortunately a double deluxe room.. Garden view was reserved for me which i have proof that this was booked via email but last minute on the day of arrival I was told that i was going to go into Wainwright and that a host will be there on arrival before 9 pm .. We arrived just after 8 pm and asked neighbouring guest who gave us a number to ring but no one answered and there was no one there to greet us ..it was stated that after 10 pm no one would be available The next day we contacted a gentleman called Ahmed who promised us he will give us an upgrade for a reduction of 25 pounds ..this never came into fruition and instead we got emsils telling us that expaedia snd Dale view cottages were still looking into the matter to resolve this .. Whitby was lovely but unfortunately the accomodation was pitiful ..very below par ..Musty smells in cutlery/ crockery drawer , broken dustbin , no fridge no iron , no double deluxe room as thought. I also paid extra for cancellation only to be told that i was not going to get a free upgrade or any form of compensation .. I sm a careful plsnner of holidays and found thst no one cared how i felt znd i ferl znd still ferl fobbed off ... I would like the company and Dale view to show empathy and do whats right..

The location was as described and the room Was clean , however there was a strong smell of damp. The most disappointing bit was bed , at best it was a three quarter an Extremely small double. Not a comfortable nights stay for two tall people. Aside from that the place was lovely and the whole process was very smooth.