Oros Paradise Hotel

Hotel nuovo, con finiture ancora perfettamente intatte. Camere spaziose con terrazzo e materassi comodi. Sarebbe stato utile mettere uno stendino sul terrazzo per i costumi e teli mare e qualche gancio in più all’interno per appendere vestiti o asciugamani. La camera era molto pulita al nostro arrivo ma durante il soggiorno la pulizia è stata più superficiale, per questo ho messo solo 3 stelle a questa voce. Il personale è stato sempre molto gentile e accogliente. Colazione buona e variegata anche se per la parte dolce la scelta poteva essere ampliata. Abbiamo apprezzato molto il miele artigianale e la varietà del cibo salato sia caldo che freddo. Parcheggio gratuito in loco e piscina a disposizione con teli forniti dalla reception. La posizione è comoda con l’aeroporto e per visitare la parte nord dell’isola, ma solo se si ha a disposizione l’auto. Il paese di Pastida è raggiungibile anche a piedi ma la strada è buia di sera e non tanto sicura per i pedoni, quindi noi abbiamo sempre utilizzato l’auto. Nel complesso ci siamo trovati molto bene. Grazie di tutto!

This is a lovely place to spend a week. We had problems a check in but these were solved the next morning. Slightly isolated so a car is useful and the option for half board was essential for us. Good food helpful staff spacious accommodation and beautiful hotel. We very much hope to return.

Otel yeni ve çok güzel. Fakat biz odaya girdiğimizde bazı yerler tozluydu. Temizlik yapılıyordu fakat bizim odamız 2 günde bir temizlendi. Havlular günlük olarak değiştirilmedi. 5 gün boyunca aynı havluyu kullandık. Ben bu durumu yetkililere söylediğim halde havlular değiştirilmedi. Bunu dışında kahvaltı yeterli ve çeşitliydi.

This is one of the most amazing hotels we have ever stayed at! The hotel is new, it only opened in June this year. The rooms are beautiful, everything you might need is available - air con is great, fridge etc! But the most amazing of all are the staff, Raphaela at reception and the Hotel Manager have gone above and beyond to make our stay perfect and we are very grateful for everything. The food was absolutely delicious, everything was fresh and there was so much variety at breakfast, with some new dishes every day! I was extremely happy with the fresh vegetables and fruits (the cucumber and tomatoes were local and super tasty!!)! Lots of choice: cheese pies, sweet pastries, cake and a mix of savoury dishes (eggs, omelette, sausages, bacon etc etc). We had half board and initially we didn’t know what to expect (as we don’t usually get half board) but the food was exquisite! The quantities were just right - with a starter, salad, main and desert; everything prepared freshly and very tasty! I loved the aubergine salad (so much better than in other 2 restaurants we ordered it in the previous evenings!); a light moussaka (with grilled vegetables; not the usual oily type!) etc. The pool is lovely and the sun beds super comfy! We don’t usually stay by the pool during the day but the pool was so nice that we actually spent the day there! An amazing experience and we recommend wholeheartedly the hotel! And many thanks again to the staff for making our stay so perfect!!

Serious security concerns and disappointing stay Unfortunately, our stay was very disappointing. We did not expect luxury, but we do expect basic service, professionalism and security. At check-in we received no information about the hotel, breakfast or facilities, and no help with luggage despite there being no elevator. Our biggest concern was security. Our key card opened another guest’s room, and the manager told us it could open all doors. Instead of taking our concern seriously, he became angry and questioned why we had entered the room. When we called reception for help with a taxi, manager told us, “What am I supposed to do about it?” and hang up. Housekeeping was also poor. We requested cleaning correctly, yet our room was not cleaned. When we complained, a housekeeper accused us of lying. Eventually they only changed the bedding and vacuumed. We also repeatedly received only one clean towel despite being two guests. The room and bed are very small and some sockets did not work at times. Breakfast had a lot of pork, so options are limited if you eat halal. The hotel is far from Rhodes Town. We waited 1.5–4 hours for taxis, and sometimes they never arrived. A car is strongly recommended. Positives: beautiful surroundings, nice view, comfortable quality sunbeds and two very kind female staff members. Due especially to the security and service issues (mainly the manager) we would not stay again. The two stars is for the kind female staff.