Toledo LR Collection

Situato in una ottima posizione...le camere sono nuove, molto ben fatte e comode.curate nei minimi dettagli. La comunicazione con la responsabile perfetta e sempre disponibile.

Camere appena ristrutturate, servizi ineccepibili e posizione perfetta.

La struttura è al primo piano di un palazzo con ingresso decisamente fatisciente. Se non avessi letto altre recensioni non sarei salita al primo piano. Gli interni della struttura, diversamente dalla prima impressione, sono nuovi e accoglienti e il personale è stato disponibile alle mie richieste ( ho dovuto posticipare la partenza e ho chiesto di poter rimanere in struttura oltre l 'orario stabilito per il check out). La camera occupata era spaziosa, pulita e silenziosa. L'esperienza è stata nel complesso positiva, forse un po eccessivo l'importo richiesto per il check out fuori orario.

Very convenient location. Close from port and bus stops.

The location was absolutely brilliant for exploring Naples and the room was spotlessly clean, very well equipped and had everything we needed, including thoughtful extras such as shaving kits and other toiletries, as well as a large smart TV. Everything felt high quality and the room had a real luxury feel. Martina was fantastic. She was extremely helpful, always smiling and kept in regular contact with us over WhatsApp, as well as being very welcoming when we met her at reception. Her service was genuinely 10/10. The only area where we struggled a little was sleep. We found the bed and pillows quite firm, although that is obviously a very personal preference. In hindsight, we probably should have asked whether softer pillows were available, as the team had been so helpful that I’m sure they would have done their best to accommodate us. There was also some road noise, although being right in the centre of Naples that is completely understandable. The property thoughtfully provided earplugs, but the window covering was only a thin voile. We felt that adding proper heavier curtains could make a real difference and help soften some of the outside noise. Overall, this was a spotless, high-quality and very well-equipped room in a fantastic location, with exceptional service from Martina. We really enjoyed our stay and would happily recommend it. The only reason we couldn’t quite give it five stars was that we personally didn’t sleep as well as we would have liked.