凱藝飯店 - 近安德魯斯空軍基地 - 華盛頓區

There was broken glass at the elevator lobby on the third floor. Shower no hot water, desk clerk would not let me have a fork for my dinner

The lobby was dirty & smelly. Room had cracks in ceilings, hole in bathroom wall, tv reception was poor, AC didnt cool the room, in my opinion, the room was unfit for renting.

Poor experience, got room 152 after cooling for over an hour, found microwave didn’t work. Asked desk if we could swap them out, nope, had to switch rooms. Moved everything to 160, AC worked for 10 mins & stopped, headboard falling off wall towards bed. Moved back to 152, where the AC worked, room had holes in walls, toilet paper holder falling out of wall, toilet wouldn’t fill with water, had to continually add water with ice bucket to tank. Will never stay again, doing a 2 week road trip & this was by far the worst hotel. I rarely do hotel reviews, but this one was bad. If renting, do a thorough check to make sure everything works. Did have breakfast, waffle station, yogurt, muffins, bagels, cereal, oatmeal, juice/coffee, which was decent & ice machine worked.

Ice machine didn’t work, had to repeatedly go to the front desk because the room key wouldn’t work, very noisy.

The ice machine was out of order on every floor. It is too hot for this to be acceptable. Also I would have liked a selection of meat or possibly just eggs. Other those two issues, I would definitely book again.

Hotel needs renovation; the room was dirty, no remote for the TV, towels were dirty and the elevator felt unsafe. Overall very poor condition.

The smell of smoke in the lobby was terrible. I was extremely inconvenienced because there was no tap to pay. I got up to the room and I could barely open the door. The room was a dump with stains on the sheets and dirt on the floor. The room reeked of smoke. I immediately went back down to the lobby and asked for a refund. She would not approve it. I then left and had to go find another hotel. It was a horrible experience. Terrible location, terrible hotel, terrible experience. I’ll never use hotels.com again, and I’ll never stay at a quality inn or choice hotels property again. Hilton has my business from this moment forward.

Just what you would expect from a $70 night hotel. Rates was good but we asked 2 different times and could only get 2 washcloths for the 4 of us. No breakfast even though they claim breakfast included. Atleast McDonald's was next door. Claims non smoking but i had people walking in the hallwall with lit cigarettes.

Kind of smelled like smoke a bit (but not really that much of an issue). One of the elevators was on its last leg. My keycard stopped working halfway through my stay for some reason and it took a while to get it fixed because there was nobody present at the front desk for a bit. My room was decent. The bed was great. The shower curtain was falling apart, but the shower itself and the rest of the bathroom was in great shape. The AC worked beautifully, and there weren’t any other issues with the room itself. I loved the location of the hotel because it was really close to a metro stop, very convenient for me.

Ghe toilet had dried urine on it. The si k was filthy and had hair. The ceiling at the shower was filthy. The floor throughout the room was sticky and ghe hotel from outside all the way to the room smelled like sewage. Will definitely never stay here again.

This property needs to be cleaned, sanitized and disinfected. There is no Quality there of any kind. The facility is dirty, it stinks of cigarettes and stale sweat. No light in the room. No hot water. The night stand had three legs. The carpet is filthy and smells. Please no one should stay there. This place needs to be condemned.

Terrible hotel. Reeks of cigarettes in all hallways and in room. Cigarette burns in bedding, furniture, and curtains. Baseboard was falling off, hole in wall patched with duct tape, outlet was coming out of the wall, shower diverter was broken, room just looked and felt unsanitary. Many loiterers outside. Staff was somewhat friendly and I didnt see any bugs were the only upside and thoae are really the very bare minimum. I know its cheap but spend the extra $10-20 a night to stay somewhere else and you will be much happier.

This property was so filthy that I could not stay even one night. The stinch of Marijuana was overbearing upon walking in the hallway. The carpet was the most filthy, stinky and stained I have ever seen. The room had holes in the wall and the comforter had stains all over it.

DO NOT ever stay in this hotel... it's in very bad condition .. they didn't even cleaned the fridge and bathroom.. room has cockroaches. Staying with family with kids is not at all advisable.

I have bug bites!!!!! The bathroom and room had obvious signs of not being clean. They didn’t even try! Do not come here!!!! I had to visit the ER due to these bug bites and yes the doctor confirmed they are bug bites!!! You people should be put out of business!!! For real!!!

The floors in the room were dirty, the bed linen had stains on them, the walls in the room had plaster that was cracked and missing, the bathroom tub look unclean. The whole room just looked unclean. It was the worst hotel room I've ever stayed in. I didn't check the reviews for the hotel before I booked it but from now on any hotel I booked I will check reviews first. This Quality Inn was a DUMP!!

This property was awful. My pillowcases were dirty! (I wrapped my coat around the pillow to sleep). I inly stayed because it was 3AM, prepaid and I had been driving non-stop for 40 hours. I had no choice that night but will never stay there again. It was disgusting.

Horrible the room had clogged sink and the shower and tub facet ran at the same time. The halls smell like mold and old carpet. The hotel room had holes in the walls that were patched but never painted. Over all the place needs to be cleaned

Room smells like an ashtray

The rooms were extremely dirty. There was hair on bedsheets and floors. The bedsheets had stains and we found cockroaches and other bugs crawling as well. The microwave didn’t work in one of the rooms and fridge didn’t work in the other room. Toilet in one of the room clogged the next morning as well. It is not worth the price and should be out of business.

Room 343's toilet was missing the nut on the back of the flush handle, and you have to remove the tank lid to raise the flapper. There were scribbles on the floor from a kid playing with a magic marker that was not cleaned up. They have 4 half pillows on the bed that made it uncomfortable to sleep. Your head was in a valley when you turned over. The "Beakfast" was more or less continental. There was the typical waffle maker, but no eggs or meat. The only cereal was instant oatmeal packs, one apple, bagels, mini-muffins, coffee, tea, and juices. There was constant traffic noise all day and night at the front of the hotel.

The lobby was dirty & smelly. Room had cracks in ceilings, hole in bathroom wall, tv reception was poor, AC didnt cool the room, in my opinion, the room was unfit for renting.

Poor experience, got room 152 after cooling for over an hour, found microwave didn’t work. Asked desk if we could swap them out, nope, had to switch rooms. Moved everything to 160, AC worked for 10 mins & stopped, headboard falling off wall towards bed. Moved back to 152, where the AC worked, room had holes in walls, toilet paper holder falling out of wall, toilet wouldn’t fill with water, had to continually add water with ice bucket to tank. Will never stay again, doing a 2 week road trip & this was by far the worst hotel. I rarely do hotel reviews, but this one was bad. If renting, do a thorough check to make sure everything works. Did have breakfast, waffle station, yogurt, muffins, bagels, cereal, oatmeal, juice/coffee, which was decent & ice machine worked.

This hotel was a complete dump. Cigarette burns in the bed sheets, mold and extensive water damage in the bathrooms. First room we got was so bad that none of the lights worked so they moved us to another room which was just as run down as the first one

We didn’t have towels or washcloths. The AC also didn’t work.

This by far was the worse hotel stay ever. Not clean. Front desk was rude. Refrigerator in room was raggity. Front desk never and I mean never answers the phone. Wifi doesn’t work. Beds were broken down and rails sticking out from bottom into pathway. Elevator smelled like urine. Hallway floors were always wet and sticky and smelled of mildew. Strange characters walking around hotel grounds and inside. Front desk employee just sleeps all night and never attentive. Rooms smelled of old wet wood and mildew. If I could give this place a negative 10 stars I would. Horrible stay. In fact it was so horrible I left a day from my reservation and didn’t even get mad when they said I couldn’t get my money back. It was expected. Do yourself a favor and never stay here. You’ve been warned. Any site should be ashamed of themselves for even posting this hotel on their site. I don’t even know if you could even label this a hotel. It’s more like a homeless shelter you have to pay for. Stay away!!! Far away from this place!!

The only problem is the Wi-Fi.weak

No duvet or comforter on bed. No shower curtain in bathroom. The bathtub doesnt drain or does so terribly slowly.

Kind of smelled like smoke a bit (but not really that much of an issue). One of the elevators was on its last leg. My keycard stopped working halfway through my stay for some reason and it took a while to get it fixed because there was nobody present at the front desk for a bit. My room was decent. The bed was great. The shower curtain was falling apart, but the shower itself and the rest of the bathroom was in great shape. The AC worked beautifully, and there weren’t any other issues with the room itself. I loved the location of the hotel because it was really close to a metro stop, very convenient for me.

Air conditioning didn’t work,ask for another room they said they were booked 😡

Front staff was efficent! Place didnt have a whole bunch of people hanging out outside either!

I didn't like it at all. The room had a cigarette lighter and a liquor bottle cap from the previous occupants left behind and the air didn't work. It was hot. I had driven all day and was extremely tired. I called down stairs with in five minutes of my arrival and was put on hold, then the call was disconnected. When I called back no answer.

Staff were very friendly and helpful and there were a few dinner options nearby

Staff

Getting better w/ Quality service and communication!!!❤️💪👍🦅

The male front desk representative was extremely out of line, making crude jokes as I walked away.

I booked my room , and paid fully online. I reached after 1am in the night only to find my room was sold off. I was told to contact Expedia for a refund. It was after alot of noise that they managed to get me an alternative, a poor one ofcos. Very bad staff

Good place for a quick stop. Bathroom had problems and roach in bathroom. Housekeep was excellent Great job housekeeping. Check in and check out reps were pleasant

Very nice secure hotel, however is connected to a not so secure property, Had to change rooms and downgraded Hard to get extra towels

The smell of smoke in the lobby was terrible. I was extremely inconvenienced because there was no tap to pay. I got up to the room and I could barely open the door. The room was a dump with stains on the sheets and dirt on the floor. The room reeked of smoke. I immediately went back down to the lobby and asked for a refund. She would not approve it. I then left and had to go find another hotel. It was a horrible experience. Terrible location, terrible hotel, terrible experience. I’ll never use hotels.com again, and I’ll never stay at a quality inn or choice hotels property again. Hilton has my business from this moment forward.

Front staff was efficent! Place didnt have a whole bunch of people hanging out outside either!

This has been a ok time but could be better with the conditions and the service because the majority of the people that work here don't speak English and don't understand the customers. Also some of the things don't work or are broken and some people things have been taken out their rooms. There also are a lot of scammers in the area that prey on the hotels in the area due to people being desperate for places to stay. I hope the prices of living and the quality of of living gets better!!!

Location cheap room very quiet

Safe and convient.

There were too many ladies of the night breeching the property. They would run pass tou when you scanned with the key. We felt quite unsafe.

I needed a quick room for the night and my budget was stretched a bit thin so I went for this. The pictures do TOO much justice to this property. The good: The room, itself was clean. The staff that I encountered were very friendly and welcoming. The bad: I did not feel safe on the hotel property. There were also some shady characters hanging out in the hallway, and it appeared that there were quite a few people who actually lived in the hotel--I parked where I could see my car from my hotel room and stayed in my room with every lock on the door bolted.

This by far was the worse hotel stay ever. Not clean. Front desk was rude. Refrigerator in room was raggity. Front desk never and I mean never answers the phone. Wifi doesn’t work. Beds were broken down and rails sticking out from bottom into pathway. Elevator smelled like urine. Hallway floors were always wet and sticky and smelled of mildew. Strange characters walking around hotel grounds and inside. Front desk employee just sleeps all night and never attentive. Rooms smelled of old wet wood and mildew. If I could give this place a negative 10 stars I would. Horrible stay. In fact it was so horrible I left a day from my reservation and didn’t even get mad when they said I couldn’t get my money back. It was expected. Do yourself a favor and never stay here. You’ve been warned. Any site should be ashamed of themselves for even posting this hotel on their site. I don’t even know if you could even label this a hotel. It’s more like a homeless shelter you have to pay for. Stay away!!! Far away from this place!!

Very nice secure hotel, however is connected to a not so secure property, Had to change rooms and downgraded Hard to get extra towels

The smell of smoke in the lobby was terrible. I was extremely inconvenienced because there was no tap to pay. I got up to the room and I could barely open the door. The room was a dump with stains on the sheets and dirt on the floor. The room reeked of smoke. I immediately went back down to the lobby and asked for a refund. She would not approve it. I then left and had to go find another hotel. It was a horrible experience. Terrible location, terrible hotel, terrible experience. I’ll never use hotels.com again, and I’ll never stay at a quality inn or choice hotels property again. Hilton has my business from this moment forward.

Kind of smelled like smoke a bit (but not really that much of an issue). One of the elevators was on its last leg. My keycard stopped working halfway through my stay for some reason and it took a while to get it fixed because there was nobody present at the front desk for a bit. My room was decent. The bed was great. The shower curtain was falling apart, but the shower itself and the rest of the bathroom was in great shape. The AC worked beautifully, and there weren’t any other issues with the room itself. I loved the location of the hotel because it was really close to a metro stop, very convenient for me.

Room 343's toilet was missing the nut on the back of the flush handle, and you have to remove the tank lid to raise the flapper. There were scribbles on the floor from a kid playing with a magic marker that was not cleaned up. They have 4 half pillows on the bed that made it uncomfortable to sleep. Your head was in a valley when you turned over. The "Beakfast" was more or less continental. There was the typical waffle maker, but no eggs or meat. The only cereal was instant oatmeal packs, one apple, bagels, mini-muffins, coffee, tea, and juices. There was constant traffic noise all day and night at the front of the hotel.

Loud noise level from other guest..children running in the hallway screaming and the ciggerette smoke was horriable..however staff was friendly and lobby clean..no coffee or juice nor fruit available for guest..

Upon arrival at the property there was a distinct musty smell. We dismissed that hoping that things would be better once in the room. They WERE NOT! The paint in the bathhouse was peeling and the shooter curtain was dirty as was the duvet cover. We had to purchase it own pillows bc despite having a king sized bed we were given 4 throw sized pillows with the cases tucked to fit. We decided to stick it out for the night and then find somewhere else the next day. We reached out to Expedia who attempted to call the property which didn't respond. Breakfast was closed an hour before it was supposed to. When a check out really the staff was extremely dismissive of my concern. I do not plan to stay at another choice property as a result!

Poor experience, got room 152 after cooling for over an hour, found microwave didn’t work. Asked desk if we could swap them out, nope, had to switch rooms. Moved everything to 160, AC worked for 10 mins & stopped, headboard falling off wall towards bed. Moved back to 152, where the AC worked, room had holes in walls, toilet paper holder falling out of wall, toilet wouldn’t fill with water, had to continually add water with ice bucket to tank. Will never stay again, doing a 2 week road trip & this was by far the worst hotel. I rarely do hotel reviews, but this one was bad. If renting, do a thorough check to make sure everything works. Did have breakfast, waffle station, yogurt, muffins, bagels, cereal, oatmeal, juice/coffee, which was decent & ice machine worked.

Service. Had to do key exchange twice and by the tine I got to breakfast they were out of hot water and tea. Breakfast offerings very limited.

The ice machine was out of order on every floor. It is too hot for this to be acceptable. Also I would have liked a selection of meat or possibly just eggs. Other those two issues, I would definitely book again.

This place is nice and clean and the breakfast is excellent. The refrigerator in the room never worked properly. The staff is friendly.

Just what you would expect from a $70 night hotel. Rates was good but we asked 2 different times and could only get 2 washcloths for the 4 of us. No breakfast even though they claim breakfast included. Atleast McDonald's was next door. Claims non smoking but i had people walking in the hallwall with lit cigarettes.

SOME OF THE STAFF WERE VERY FRIENDLY AND THE CLEANING CREW. BREAKFAST NEEDS TO BE BETTER, EVERYTHING IS COLD EXCEPT FOR WAFFLES. NEEDS SOME EGGS AND MEAT