Studio room there was strong urine smell coming from toilet…. Toilet brush not the 2 headed kind so I used an antibacterial perfumed wipe I always carry with me to put over toilet brush and jam this up underneath lip of toilet … and clean underneath there, seemed to fix problem…. On relaying this to staff they were apologetic and manager offered 20% discount and an upgrade to another unit… when I moved there I noticed a vomit smell not sure where from and bits of food dried on cutlery. I therefore pulled out all cutlery and cleaned thoroughly. when I relayed this to different staff at reception she didn’t seem sympathetic at all but just took notes for manager…. Manager did not follow up with me. I did however enjoy the surroundings and walks down to beach daily. Everything else in the upgraded villa was great!
Studio room there was strong urine smell coming from toilet…. Toilet brush not the 2 headed kind so I used an antibacterial perfumed wipe I always carry with me to put over toilet brush and jam this up underneath lip of toilet … and clean underneath there, seemed to fix problem…. On relaying this to staff they were apologetic and manager offered 20% discount and an upgrade to another unit… when I moved there I noticed a vomit smell not sure where from and bits of food dried on cutlery. I therefore pulled out all cutlery and cleaned thoroughly. when I relayed this to different staff at reception she didn’t seem sympathetic at all but just took notes for manager…. Manager did not follow up with me. I did however enjoy the surroundings and walks down to beach daily. Everything else in the upgraded villa was great!