Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Mediocre

I understand about the hotel going cashless but paying for parking is a bit much. Using hotel.com should be updated with correct information such as the hot being cashless, paying for parking

Its a beautiful hotel very clean, excellent 👌 staff

The breakfast that was included was a full, off-the-menu, delicious meal. The property is huge with lots of places to sit in the lobby. The room itself was clean and well-maintained and located off a quiet courtyard.

This hotel is very nice. I would stay here again but this stay was horrible. The hotel was completely booked and apparently our room should have been flagged “out of order” because the toilet wouldn’t flush. Maintenance informed us that the room should not have been booked. Because the hotel was fully booked, there were no other rooms available, we had to stay and flush the toilet numerous times to get it to work. The sewer smell was so strong that it caused gagging when you entered the room. Not good. The staff tried to be accommodating.