Rodeway Inn Metairie - New Orleans West

The check in was perfect. The girl at the front desk was quick and responsible with my info. I was impressed with the hot water. As soon as you turned it on, it was HOT!!! no waiting whatsoever. Looked like the hotel was under reconstruction/remodeling. The one that that concerned me was a gate you have to use your card to get access to the complex. But I do like the Safety Measure. Was wondering if I was in a bad part of town but I had no issues. In the morning when I was checking out, my card wouldn't let me back in so I had to go to the front desk to get it re-keyed. Oh and I went out to dinner the night I checked in. No ice machines outside or anywhere to be seen. The new lady(not the one that checked me in) was sort of non-helpful. I called around 8pm and asked her if I could get some ice since it was in the lobby. She told me No because the lobby was closed down at 6pm. I thought, WOW<, she's acting up and won't let someone in the lobby that is staying in the hotel for ice??? I finally talked her into it. When I got to the lobby, I asked where the ice was. She just pointed and said Over there. I looked, didn't see, asked where. She did it again. I finally found the ice machine in the hallway by the restrooms BUT IT WAS DARK...Almost didn't see it...She def HAS NO Work Ethic....Plus the girl that checked me in said her relief was running late. This girl with no work ethic! Other than that, I was fairly happy.

The property is being worked on and is an old property. The neighborhood was not the safest and was hard to find because an 18 wheeler was parked in front of the building blocking the view. The area was very dirty and the room smelled.

It's under construction so it's going to get better. The service was good.

Not at all as shown on the site. We decided our safety was more important than the refund, which the owner was not willing to give back even though the conditions of this place were absolutely awful. Luckily, we found better accommodations for our stay.

Clean room, staff is awesome, business trip friendly, on site laundry, shops nearby.

Overall not a horrible place. The place may be a bit run down, but it comes with the price paid. If you are looking for a cheap easy hotel this is definitely the place. Free breakfast too.

Pool out of order, no breakfast available as stated on website

Building is currently under severe construction and log are all over path ways. Early morning construction noise coming from outside. Construction Workers talking outside room door. The room portion is not bad. Outside was the worst part to be, ceilings with no wood coverings

Overall hotel was run down. Non existing landscaping. Grounds were messy and uninviting. Room 101 no better. Door to room did not close properly. No weather stripping around door allowed draft in. Temperature was going to drop down in the low thirties that evening. Curtain on window was extremely old, did not close properly restricting privacy to room. Flush handle on toilet leaked when operating it. Shower was not cleaned properly. Toilet paper dispenser was empty and some bath and hand towels were missing. Dresser was extremely old. No place to put a suitcase except the bed to keep it off the floor. This place was a dump and that's being nice. I will never book at a Roadway Inn again. Bad advertising from Expedia regarding this property. I checked in but after entering the room, I spoke with the young lady at the front desk and informed her I would not be staying at the hotel. A refund would be the least Expedia should do.

Decent not really any complaints. Good for a quick stay, they are redoing the rooms the bathrooms are AMAZING! Light up mirrors with a defogger and clean tubs and brand new updated toilets! I know once they get the actual rooms redone there going to be 5 star! About a 20 min drive to bourbon street. And also there is no longer a pool but that was ok with us we didn’t mind! They did just let me walk off without giving my deposit back but that was on me and I did go back and get it but they don’t remind you so if your like me make a mental note to not forget about it lol but overall I’d stay again!

The property is being worked on and is an old property. The neighborhood was not the safest and was hard to find because an 18 wheeler was parked in front of the building blocking the view. The area was very dirty and the room smelled.

Had us in a smoking room. It took 20 minutes too get a different one. The bathroom door would not close and the floors were filthy in the on they finally gave us

Clean room, staff is awesome, business trip friendly, on site laundry, shops nearby.

Never again over charged and insects with a badly drained tub poo

Three different rooms in three days. AC went out in 1st room, The smoke detector kept beeping in the second room and the plumbing was clogged in the third room. No attempt at compensating me for those inconvenience.

You walk in the room smells like mold. The floors was not mopped and not vacuumed a lizard was in the room. It’s was nothing like the internet said poor cleaning. The sheets on the beds was clean was the only great thing about it. Even though it was for 1 night I would have expected better. Would I stay there again No No No. it was not to my liking….

The property was very clean and in a safe area. The room was super clean with a few amenities. There was a microwave and refrigerator in the room. They were also very clean. The beds were super comfortable. The air conditioner work really well but was in an awkward position. In a double room one of the beds block the Air and the bed next to the air get too much air. The television had very good content. Even though it says nothing about a deposit, the hotel requires a $50 dollar deposit. Overall this is a hidden gem in New Orleans and I would highly recommend this location.

So clean and new replaced all

Building is currently under severe construction and log are all over path ways. Early morning construction noise coming from outside. Construction Workers talking outside room door. The room portion is not bad. Outside was the worst part to be, ceilings with no wood coverings

Overall hotel was run down. Non existing landscaping. Grounds were messy and uninviting. Room 101 no better. Door to room did not close properly. No weather stripping around door allowed draft in. Temperature was going to drop down in the low thirties that evening. Curtain on window was extremely old, did not close properly restricting privacy to room. Flush handle on toilet leaked when operating it. Shower was not cleaned properly. Toilet paper dispenser was empty and some bath and hand towels were missing. Dresser was extremely old. No place to put a suitcase except the bed to keep it off the floor. This place was a dump and that's being nice. I will never book at a Roadway Inn again. Bad advertising from Expedia regarding this property. I checked in but after entering the room, I spoke with the young lady at the front desk and informed her I would not be staying at the hotel. A refund would be the least Expedia should do.

The check in was perfect. The girl at the front desk was quick and responsible with my info. I was impressed with the hot water. As soon as you turned it on, it was HOT!!! no waiting whatsoever. Looked like the hotel was under reconstruction/remodeling. The one that that concerned me was a gate you have to use your card to get access to the complex. But I do like the Safety Measure. Was wondering if I was in a bad part of town but I had no issues. In the morning when I was checking out, my card wouldn't let me back in so I had to go to the front desk to get it re-keyed. Oh and I went out to dinner the night I checked in. No ice machines outside or anywhere to be seen. The new lady(not the one that checked me in) was sort of non-helpful. I called around 8pm and asked her if I could get some ice since it was in the lobby. She told me No because the lobby was closed down at 6pm. I thought, WOW<, she's acting up and won't let someone in the lobby that is staying in the hotel for ice??? I finally talked her into it. When I got to the lobby, I asked where the ice was. She just pointed and said Over there. I looked, didn't see, asked where. She did it again. I finally found the ice machine in the hallway by the restrooms BUT IT WAS DARK...Almost didn't see it...She def HAS NO Work Ethic....Plus the girl that checked me in said her relief was running late. This girl with no work ethic! Other than that, I was fairly happy.

Had us in a smoking room. It took 20 minutes too get a different one. The bathroom door would not close and the floors were filthy in the on they finally gave us

Quite

Three different rooms in three days. AC went out in 1st room, The smoke detector kept beeping in the second room and the plumbing was clogged in the third room. No attempt at compensating me for those inconvenience.

The property was very clean and in a safe area. The room was super clean with a few amenities. There was a microwave and refrigerator in the room. They were also very clean. The beds were super comfortable. The air conditioner work really well but was in an awkward position. In a double room one of the beds block the Air and the bed next to the air get too much air. The television had very good content. Even though it says nothing about a deposit, the hotel requires a $50 dollar deposit. Overall this is a hidden gem in New Orleans and I would highly recommend this location.

Building is currently under severe construction and log are all over path ways. Early morning construction noise coming from outside. Construction Workers talking outside room door. The room portion is not bad. Outside was the worst part to be, ceilings with no wood coverings

It's a quiet and calm stay. I decided to stay here because I had to be at work on Tuesday. My workplace is only 7 minutes away. Today, 22nd, I got snowed in and couldn't go anywhere.

Disappointing and offensive. The woman at check-in could not have been more pleasant. From there, it was downhill except for the housekeepers\' keeping me supplied with clean towels each day during my four-night stay. The phone was dead. There were no hangers. I went back to check-in and was assured that a repairman and housekeeper would soon come by. The handyman appeared promptly. In a half-hour, a new phone had been installed. He assured me housekeeping would be right up with hangers. Another half-hour went by. I phoned the desk. Someone different answered and said, "This is an INN, not a HOTEL. You want hangers? Go buy yourself some at a dollar-store." I have never felt so insulted at a motel/hotel/inn. The next day, owners of a nearby junk store contributed seven hangers, enabling me to hang up the pressed clothes I had for the celebrations I would be attending. One last note: When I opened the Rodeway-logo pen to write down the number for a cab company, the pen had no cartridge whatsoever. Oh, and by my second night, the number had peeled off my door and disappeared.

Overall hotel was run down. Non existing landscaping. Grounds were messy and uninviting. Room 101 no better. Door to room did not close properly. No weather stripping around door allowed draft in. Temperature was going to drop down in the low thirties that evening. Curtain on window was extremely old, did not close properly restricting privacy to room. Flush handle on toilet leaked when operating it. Shower was not cleaned properly. Toilet paper dispenser was empty and some bath and hand towels were missing. Dresser was extremely old. No place to put a suitcase except the bed to keep it off the floor. This place was a dump and that's being nice. I will never book at a Roadway Inn again. Bad advertising from Expedia regarding this property. I checked in but after entering the room, I spoke with the young lady at the front desk and informed her I would not be staying at the hotel. A refund would be the least Expedia should do.

Decent not really any complaints. Good for a quick stay, they are redoing the rooms the bathrooms are AMAZING! Light up mirrors with a defogger and clean tubs and brand new updated toilets! I know once they get the actual rooms redone there going to be 5 star! About a 20 min drive to bourbon street. And also there is no longer a pool but that was ok with us we didn’t mind! They did just let me walk off without giving my deposit back but that was on me and I did go back and get it but they don’t remind you so if your like me make a mental note to not forget about it lol but overall I’d stay again!

The check in was perfect. The girl at the front desk was quick and responsible with my info. I was impressed with the hot water. As soon as you turned it on, it was HOT!!! no waiting whatsoever. Looked like the hotel was under reconstruction/remodeling. The one that that concerned me was a gate you have to use your card to get access to the complex. But I do like the Safety Measure. Was wondering if I was in a bad part of town but I had no issues. In the morning when I was checking out, my card wouldn't let me back in so I had to go to the front desk to get it re-keyed. Oh and I went out to dinner the night I checked in. No ice machines outside or anywhere to be seen. The new lady(not the one that checked me in) was sort of non-helpful. I called around 8pm and asked her if I could get some ice since it was in the lobby. She told me No because the lobby was closed down at 6pm. I thought, WOW<, she's acting up and won't let someone in the lobby that is staying in the hotel for ice??? I finally talked her into it. When I got to the lobby, I asked where the ice was. She just pointed and said Over there. I looked, didn't see, asked where. She did it again. I finally found the ice machine in the hallway by the restrooms BUT IT WAS DARK...Almost didn't see it...She def HAS NO Work Ethic....Plus the girl that checked me in said her relief was running late. This girl with no work ethic! Other than that, I was fairly happy.

costumer service terrible

Property very nice front desk lady on my check in very professional also young lady this morning on my check out very polite

It's under construction so it's going to get better. The service was good.

Clean room, staff is awesome, business trip friendly, on site laundry, shops nearby.

Three different rooms in three days. AC went out in 1st room, The smoke detector kept beeping in the second room and the plumbing was clogged in the third room. No attempt at compensating me for those inconvenience.

The office staff was very rude.

They only use bank issue cards for deposit and to pay off room, no meat with breakfast, and I had to pay a deposit twice for work nights due to reservation mistake and they act like that’s not anything they could fix so just bad experience , its 2025 any card payment should be accepted if it goes through

Friendly staff

This place, the staff and the hotel were excellent for the value! They went out of their way to accommodate me, and very nice updated room with amenities. I am very appreciative and would highly recommend this Rodeway Inn

The check in was perfect. The girl at the front desk was quick and responsible with my info. I was impressed with the hot water. As soon as you turned it on, it was HOT!!! no waiting whatsoever. Looked like the hotel was under reconstruction/remodeling. The one that that concerned me was a gate you have to use your card to get access to the complex. But I do like the Safety Measure. Was wondering if I was in a bad part of town but I had no issues. In the morning when I was checking out, my card wouldn't let me back in so I had to go to the front desk to get it re-keyed. Oh and I went out to dinner the night I checked in. No ice machines outside or anywhere to be seen. The new lady(not the one that checked me in) was sort of non-helpful. I called around 8pm and asked her if I could get some ice since it was in the lobby. She told me No because the lobby was closed down at 6pm. I thought, WOW<, she's acting up and won't let someone in the lobby that is staying in the hotel for ice??? I finally talked her into it. When I got to the lobby, I asked where the ice was. She just pointed and said Over there. I looked, didn't see, asked where. She did it again. I finally found the ice machine in the hallway by the restrooms BUT IT WAS DARK...Almost didn't see it...She def HAS NO Work Ethic....Plus the girl that checked me in said her relief was running late. This girl with no work ethic! Other than that, I was fairly happy.

The property is being worked on and is an old property. The neighborhood was not the safest and was hard to find because an 18 wheeler was parked in front of the building blocking the view. The area was very dirty and the room smelled.

Not at all as shown on the site. We decided our safety was more important than the refund, which the owner was not willing to give back even though the conditions of this place were absolutely awful. Luckily, we found better accommodations for our stay.

Clean room, staff is awesome, business trip friendly, on site laundry, shops nearby.

The property was very clean and in a safe area. The room was super clean with a few amenities. There was a microwave and refrigerator in the room. They were also very clean. The beds were super comfortable. The air conditioner work really well but was in an awkward position. In a double room one of the beds block the Air and the bed next to the air get too much air. The television had very good content. Even though it says nothing about a deposit, the hotel requires a $50 dollar deposit. Overall this is a hidden gem in New Orleans and I would highly recommend this location.

It's a quiet and calm stay. I decided to stay here because I had to be at work on Tuesday. My workplace is only 7 minutes away. Today, 22nd, I got snowed in and couldn't go anywhere.

Decent not really any complaints. Good for a quick stay, they are redoing the rooms the bathrooms are AMAZING! Light up mirrors with a defogger and clean tubs and brand new updated toilets! I know once they get the actual rooms redone there going to be 5 star! About a 20 min drive to bourbon street. And also there is no longer a pool but that was ok with us we didn’t mind! They did just let me walk off without giving my deposit back but that was on me and I did go back and get it but they don’t remind you so if your like me make a mental note to not forget about it lol but overall I’d stay again!

Overall not a horrible place. The place may be a bit run down, but it comes with the price paid. If you are looking for a cheap easy hotel this is definitely the place. Free breakfast too.

Pool out of order, no breakfast available as stated on website

They only use bank issue cards for deposit and to pay off room, no meat with breakfast, and I had to pay a deposit twice for work nights due to reservation mistake and they act like that’s not anything they could fix so just bad experience , its 2025 any card payment should be accepted if it goes through