Edelweiss Inn New Braunfels

Nice and clean place but smelled moldy and I had to keep scooting myself to the middle of the king size bed because it felt broken as in wanted to dump me off . No ice machine available . No coffee for coffee pot . Additional ten dollar charge if you want to use your jacuzzi tub . Speaking of took a shower and the water wouldn’t go down so was standing in water the whole time . Place is covered in plants which is nice but made it hard to get through with luggage .

Refrigerator did not work and was in terrible shape even if it would work. One bed side lamp, The other neither had a plug to be plugged in nor a switch to be turned on. Burn marks from cigarettes on the bathtub. Shower head made for someone 4 to 5 feet tall. Lack of plugs in walls, only one extra outlet next to the bed, so anyone with a cpap would have to charge their phone by the sink. No ice machine working which would have made up for the non working refrigerator. Surprised me there were no bugs. Overall a clean but run down place to sleep.

Cable didn’t work plus it was super dirty and old

The bed was comfortable. There was a hot tub in our room but an extra fee to use it. The refrigerator had to be plugged up but gave off so much heat to run it. The air conditioner leaked water. There was no working ice machine. It was an ok hotel, I just didn't think it was worth what I paid.

Stay was a good stay. Entrance is beautiful full of flowers. parking spots are a bit small and tight for trucks. Entering the room it was a very nice beautiful room. Well maintained to the naked eye and clean. Did not likes 3 Beds pillows were flat I have a 1 1/2 year old and I got a handicap room when I didnt book one so there were 2 port a potty’s in the corner of the room outside the restroom. Had to be mindful he didn’t go that area to touch the port a potty’s. Restroom had no door for privacy but it did have a curtain before going into the wash room

When I decided to try staying at a hotel that wasn't a chain and give this unique-looking place a try, I had no idea the terminal error I made until I stepped foot inside our room, but that only came after I entered the front lobby. The suffocating amount of dust-coated knicknacks and plastic floral arrangements strategically placed to bar access to anywhere but the few feet of space between the door and the front desk demanded careful attention to avoid knocking anything over or even more dreadfully touching anything at all. A prominent sign advertised various amenities such as a complimentary breakfast of which they no longer offer, laundry washing service which amounted to a single washer and dryer sitting out in the sun in the parking lot, and a notice for No Pets Allowed which contradicts the hotels.com profile. I was then given my room cardkey which was peeling at the corners and bore an advertisement for Dominos pizza dated 2016, suggesting that the ''security'' of my room hadn't been updated in nearly a decade. Shoving the door to get it to open, I was met with a blast of stale cigarettes and musty odor, at least 3 unknown insect carcasses on the unswept floor, sheets/towels that appeared washed but covered in ancient stains, a single half-used toilet paper roll, and unwiped desk surfaces that threatened to defile anything you dared to set on them. There is so much more to say, but we lasted a 3 hour nap before wisely leaving. The front desk lady was nice, at least.

This was an awful motel/inn.... The room has not been updated in years. The bedding had holes, the AC did not work, you are not allowed to get ice until July 1st. Now this is Texas you need AC and Ice. The in room refrigerator did not work, no coffee for the coffee pot. The free breakfast was not really breakfast but burnt coffee in the lobby. The restroom had not fully been cleaned in awhile. The clerk hand wrote my Credit Card number down on a piece of paper anyone could see. The door was not sealed so you could hear everything from outside. To say we spent a year here last Saturday night would be an understatement. Avoid at all cost, all though it looks like a really cool German hotel it is not!

Not so good. Toilet needed manual flap replacement to flush. Toilet paper in a bucket on bathtub because no way to hang it on wall. Room smells old and musty. The front desk people were super nice! I wish the hotel could have been the same

When I initially got to the property the room was not clean I had went to the front desk and let them know that the room was not clean and I need a fresh sheets on the bed I did my own cleaning up my room because I didn’t trust that they would provide the service that was needed I bought cleaning products and or the day after I was sitting on the getting ready to start my day obviously not dressed and in my under clothes there was a knock at the door. About five seconds after I heard the door opening to see that the owner had open the door and was looking me in my eyes. Oh violated modified and frankly unsafe. I asked him why he would open the door and not give me a chance to answer his knock he just continue to apologize and walked away he told me if I wasn’t happy with the service then I have the right to leave which further made me feel uncomfortable and unwanted as a customer.

Nice and clean place but smelled moldy and I had to keep scooting myself to the middle of the king size bed because it felt broken as in wanted to dump me off . No ice machine available . No coffee for coffee pot . Additional ten dollar charge if you want to use your jacuzzi tub . Speaking of took a shower and the water wouldn’t go down so was standing in water the whole time . Place is covered in plants which is nice but made it hard to get through with luggage .

Roaches in the bath tub. Dirty floors.plugs and lights not working. Definitely needs a major remodel and cleaning.

Cable didn’t work plus it was super dirty and old

Super cute place. Very clean and comfortable. Staff was nice, even when we arrived at 1:00 AM!

The room was adequate. The bed was big but very firm if that is what you like, it will be great. I prefer a softer bed. The space was clean and accessible. Fridge and microwave in the room is a plus. Overall a good experience.

There where roaches in the room never unpacked just left

When I decided to try staying at a hotel that wasn't a chain and give this unique-looking place a try, I had no idea the terminal error I made until I stepped foot inside our room, but that only came after I entered the front lobby. The suffocating amount of dust-coated knicknacks and plastic floral arrangements strategically placed to bar access to anywhere but the few feet of space between the door and the front desk demanded careful attention to avoid knocking anything over or even more dreadfully touching anything at all. A prominent sign advertised various amenities such as a complimentary breakfast of which they no longer offer, laundry washing service which amounted to a single washer and dryer sitting out in the sun in the parking lot, and a notice for No Pets Allowed which contradicts the hotels.com profile. I was then given my room cardkey which was peeling at the corners and bore an advertisement for Dominos pizza dated 2016, suggesting that the ''security'' of my room hadn't been updated in nearly a decade. Shoving the door to get it to open, I was met with a blast of stale cigarettes and musty odor, at least 3 unknown insect carcasses on the unswept floor, sheets/towels that appeared washed but covered in ancient stains, a single half-used toilet paper roll, and unwiped desk surfaces that threatened to defile anything you dared to set on them. There is so much more to say, but we lasted a 3 hour nap before wisely leaving. The front desk lady was nice, at least.

This was an awful motel/inn.... The room has not been updated in years. The bedding had holes, the AC did not work, you are not allowed to get ice until July 1st. Now this is Texas you need AC and Ice. The in room refrigerator did not work, no coffee for the coffee pot. The free breakfast was not really breakfast but burnt coffee in the lobby. The restroom had not fully been cleaned in awhile. The clerk hand wrote my Credit Card number down on a piece of paper anyone could see. The door was not sealed so you could hear everything from outside. To say we spent a year here last Saturday night would be an understatement. Avoid at all cost, all though it looks like a really cool German hotel it is not!

It was very rustic and German themed. The rooms are a bit out dated but it had a charm.

This place is adorable. It's dated, but in a fun way. Found my new place to stay when I come to town for concerts.

I stayed here 3 nights in a row and it's quiet and nice and affordable and huge time and i really enjoyed it.

This experience was prefect for a small road trip with friends. The hotel rooms are cute and cozy.

Property is a little dated but the price is reasonable.

The room was adequate. The bed was big but very firm if that is what you like, it will be great. I prefer a softer bed. The space was clean and accessible. Fridge and microwave in the room is a plus. Overall a good experience.

The bed was comfortable. There was a hot tub in our room but an extra fee to use it. The refrigerator had to be plugged up but gave off so much heat to run it. The air conditioner leaked water. There was no working ice machine. It was an ok hotel, I just didn't think it was worth what I paid.

Stay was a good stay. Entrance is beautiful full of flowers. parking spots are a bit small and tight for trucks. Entering the room it was a very nice beautiful room. Well maintained to the naked eye and clean. Did not likes 3 Beds pillows were flat I have a 1 1/2 year old and I got a handicap room when I didnt book one so there were 2 port a potty’s in the corner of the room outside the restroom. Had to be mindful he didn’t go that area to touch the port a potty’s. Restroom had no door for privacy but it did have a curtain before going into the wash room

The hotel is clearly old, but very quaint. We were surprised that the room was so quiet, especially being right next to the Interstate, and we were in a room right next to the parking lot. Never heard a sound once our room door closed, as though the room was sound-proof! Adding a door to the toilet/shower room wouldn't hurt, but otherwise, our stay was good. No complaints.

The room felt like I was home

I would never stay here again. The area is allowed to be unsafe by the staff and the staff doesn’t care what goes on outside on the property.

Nice easy friendly check in

When we showed up the lady was not the nicest person and I haven't been to very many hotels but they took a copy of my credit card and if that's policy I definitely understand but she didn't explain anything to me was just very cold very rude. We get to our room all the lights are broken besides the bathroom light and the light where the sink is there was broken tiles in the bathroom, the AC barely worked, the lamp post shades were broken and barely just hung on right there and it just smelled of really bad chemicals like bug repellent or cockroach spray or something. And I know this was a last minute trip for my boyfriend and I to go and this was the less expensive place that we could find just for one night and for $124 I think it was a flat-out joke

When I initially got to the property the room was not clean I had went to the front desk and let them know that the room was not clean and I need a fresh sheets on the bed I did my own cleaning up my room because I didn’t trust that they would provide the service that was needed I bought cleaning products and or the day after I was sitting on the getting ready to start my day obviously not dressed and in my under clothes there was a knock at the door. About five seconds after I heard the door opening to see that the owner had open the door and was looking me in my eyes. Oh violated modified and frankly unsafe. I asked him why he would open the door and not give me a chance to answer his knock he just continue to apologize and walked away he told me if I wasn’t happy with the service then I have the right to leave which further made me feel uncomfortable and unwanted as a customer.

it was nice people were friendly

Two adults and two kids; we were in NB for a family reunion. We chose Edelweiss for the cost and location, and specifically for the free breakfast. There was no coffee with the coffee maker, no cups or glasses. There were two towels for the four of us. One of the lamps had no light bulb. No batteries in the TV remote. Saturday morning we went to the lobby for breakfast at 8:10 and were told breakfast is served 5:00 - 8:00 a.m. so it was too late. Sunday morning we went at 7:00 a.m. and were told it wasn't ready yet and to come back after they set it up. We went back at 7:30 and there was horrible coffee, orange juice, and granola bars. The management was very nice and courteous, but the rest was lacking.

Very nice staff and location

Super cute place. Very clean and comfortable. Staff was nice, even when we arrived at 1:00 AM!

When I decided to try staying at a hotel that wasn't a chain and give this unique-looking place a try, I had no idea the terminal error I made until I stepped foot inside our room, but that only came after I entered the front lobby. The suffocating amount of dust-coated knicknacks and plastic floral arrangements strategically placed to bar access to anywhere but the few feet of space between the door and the front desk demanded careful attention to avoid knocking anything over or even more dreadfully touching anything at all. A prominent sign advertised various amenities such as a complimentary breakfast of which they no longer offer, laundry washing service which amounted to a single washer and dryer sitting out in the sun in the parking lot, and a notice for No Pets Allowed which contradicts the hotels.com profile. I was then given my room cardkey which was peeling at the corners and bore an advertisement for Dominos pizza dated 2016, suggesting that the ''security'' of my room hadn't been updated in nearly a decade. Shoving the door to get it to open, I was met with a blast of stale cigarettes and musty odor, at least 3 unknown insect carcasses on the unswept floor, sheets/towels that appeared washed but covered in ancient stains, a single half-used toilet paper roll, and unwiped desk surfaces that threatened to defile anything you dared to set on them. There is so much more to say, but we lasted a 3 hour nap before wisely leaving. The front desk lady was nice, at least.

The Motel is quaint and very homey and the staff is very friendly, but the maid has a “Cop knock” in the morning that will wake the dead at around 10:00 am. Otherwise it’s a nice place if you’re a seasoned traveler and highway sounds don’t bother you.

I would never stay here again. The area is allowed to be unsafe by the staff and the staff doesn’t care what goes on outside on the property.

I stayed here 3 nights in a row and it's quiet and nice and affordable and huge time and i really enjoyed it.

Very nice staff and location

Its hard to find a hotel that feels actually safe and here i felt safe.

The hotel is clearly old, but very quaint. We were surprised that the room was so quiet, especially being right next to the Interstate, and we were in a room right next to the parking lot. Never heard a sound once our room door closed, as though the room was sound-proof! Adding a door to the toilet/shower room wouldn't hurt, but otherwise, our stay was good. No complaints.

The Motel is quaint and very homey and the staff is very friendly, but the maid has a “Cop knock” in the morning that will wake the dead at around 10:00 am. Otherwise it’s a nice place if you’re a seasoned traveler and highway sounds don’t bother you.

Nice and clean place but smelled moldy and I had to keep scooting myself to the middle of the king size bed because it felt broken as in wanted to dump me off . No ice machine available . No coffee for coffee pot . Additional ten dollar charge if you want to use your jacuzzi tub . Speaking of took a shower and the water wouldn’t go down so was standing in water the whole time . Place is covered in plants which is nice but made it hard to get through with luggage .

Two adults and two kids; we were in NB for a family reunion. We chose Edelweiss for the cost and location, and specifically for the free breakfast. There was no coffee with the coffee maker, no cups or glasses. There were two towels for the four of us. One of the lamps had no light bulb. No batteries in the TV remote. Saturday morning we went to the lobby for breakfast at 8:10 and were told breakfast is served 5:00 - 8:00 a.m. so it was too late. Sunday morning we went at 7:00 a.m. and were told it wasn't ready yet and to come back after they set it up. We went back at 7:30 and there was horrible coffee, orange juice, and granola bars. The management was very nice and courteous, but the rest was lacking.

When I decided to try staying at a hotel that wasn't a chain and give this unique-looking place a try, I had no idea the terminal error I made until I stepped foot inside our room, but that only came after I entered the front lobby. The suffocating amount of dust-coated knicknacks and plastic floral arrangements strategically placed to bar access to anywhere but the few feet of space between the door and the front desk demanded careful attention to avoid knocking anything over or even more dreadfully touching anything at all. A prominent sign advertised various amenities such as a complimentary breakfast of which they no longer offer, laundry washing service which amounted to a single washer and dryer sitting out in the sun in the parking lot, and a notice for No Pets Allowed which contradicts the hotels.com profile. I was then given my room cardkey which was peeling at the corners and bore an advertisement for Dominos pizza dated 2016, suggesting that the ''security'' of my room hadn't been updated in nearly a decade. Shoving the door to get it to open, I was met with a blast of stale cigarettes and musty odor, at least 3 unknown insect carcasses on the unswept floor, sheets/towels that appeared washed but covered in ancient stains, a single half-used toilet paper roll, and unwiped desk surfaces that threatened to defile anything you dared to set on them. There is so much more to say, but we lasted a 3 hour nap before wisely leaving. The front desk lady was nice, at least.

This was an awful motel/inn.... The room has not been updated in years. The bedding had holes, the AC did not work, you are not allowed to get ice until July 1st. Now this is Texas you need AC and Ice. The in room refrigerator did not work, no coffee for the coffee pot. The free breakfast was not really breakfast but burnt coffee in the lobby. The restroom had not fully been cleaned in awhile. The clerk hand wrote my Credit Card number down on a piece of paper anyone could see. The door was not sealed so you could hear everything from outside. To say we spent a year here last Saturday night would be an understatement. Avoid at all cost, all though it looks like a really cool German hotel it is not!