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The Capital Suites Hotel

From

170 USD

a notte

The Capital Suites Hotel - Image 1

The Capital Suites Hotel - Camera

The Capital Suites Hotel - Camera

The Capital Suites Hotel - Reception

The Capital Suites Hotel - Ristorante

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From

170 USD

a notte

Informazioni su questa struttura

Le opportunità di svago non mancano: avrai a disposizione una palestra, oltre a il Wi-Fi gratuito e servizi per matrimoni. In questo hotel potrai inoltre contare su una TV nelle aree comuni e una sala ricevimenti.

Servizi

Le opportunità di svago non mancano: avrai a disposizione una palestra, oltre a il Wi-Fi gratuito e servizi per matrimoni. In questo hotel potrai inoltre contare su una TV nelle aree comuni e una sala ricevimenti.

Servizi per le aziende

Potrai usufruire di una postazione PC, check-out veloce e una reception aperta 24 ore su 24. Stai pianificando un evento a Columbus? Presso un hotel avrai a disposizione 732 metri quadrati di spazio con un'area per conferenze e 11 sale riunioni. Il un parcheggio (a pagamento) è disponibile in loco.

Ristorazione

The Capital Suites Hotel vanta un buon ristorante, The Capital Club. Dissetati con il tuo drink preferito! Presso questa struttura troverai un bar/lounge. La colazione a buffet è servita nei giorni feriali dalle ore 06:30 alle ore 10:00 e nel fine settimana dalle ore 06:30 alle ore 11:00, dietro pagamento di un supplemento.

Camere

Rilassati in una delle 194 camere della struttura, complete di frigorifero e TV a schermo piatto. Riposati su un comodo letto con materasso a doppio strato, completo di copriletto in piuma e biancheria da letto di alta qualità. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di combinazione doccia/vasca, set di cortesia gratuiti e asciugacapelli.

Posizione

Se scegli di alloggiare in The Capital Suites Hotel, ti troverai in una zona centrale di Columbus, a pochi passi da Palace Theatre (teatro) e a meno di 10 minuti a piedi da COSI. Questo hotel si trova a 1,4 km da Columbus Museum of Art e 4,2 km da Ohio State University.

Nelle vicinanze

LeVeque Tower(0.1 miglia)
Palace Theatre (teatro)(0.1 miglia)
Riffe Center Theatre Complex(0.2 miglia)
Columbus City Hall(0.2 miglia)
Battelle Riverfront Park(0.2 miglia)
Parco Columbus Commons(0.2 miglia)
Ohio Theatre(0.2 miglia)
Capitol Square(0.2 miglia)
Scioto Mile Promenade(0.2 miglia)
Ohio Statehouse(0.2 miglia)
Bicentennial Park(0.3 miglia)
National Veterans Memorial and Museum(0.4 miglia)
COSI(0.4 miglia)
Genoa Park & Amphitheater(0.5 miglia)
Southern Theater(0.5 miglia)
Aeroporto internazionale di Port Columbus (CMH)(8.1 miglia)
Columbus, OH (LCK-Rickenbacker Intl.)(16.8 miglia)

Ascensore
Personale multilingue
Sale riunioni
Servizi fitness
Deposito bagagli
Zona fumatori

Posizione

50 S Front St, Uptown District, Columbus (Ohio), Ohio, Stati Uniti d'America

LeVeque Tower (0.1 miglia)

Palace Theatre (teatro) (0.1 miglia)

Riffe Center Theatre Complex (0.2 miglia)

Columbus City Hall (0.2 miglia)

Battelle Riverfront Park (0.2 miglia)

Parco Columbus Commons (0.2 miglia)

Altre informazioni sulla posizione

Opzioni camera

5

Suite Standard, 1 letto king con divano letto, vista città (Mobility/Hearing Access, Roll-In Shwr)

Dettagli della camera

1 Letto Matrimoniale Large

e

1 Divano Letto

Posti letto: 3

612 ft²

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

5

Camera, 1 letto king con divano letto, vista città (Corner)

Dettagli della camera

1 Letto Matrimoniale Large

e

1 Divano Letto

Posti letto: 3

616 ft²

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

7

Camera, 2 letti matrimoniali, vista fiume

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 5

612 ft²

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

4

Camera Standard, 2 letti matrimoniali

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 4

612 ft²

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

6

Camera Standard, 2 letti matrimoniali, vista città

Dettagli della camera

2 Letti Matrimoniali Alla Francese

Posti letto: 5

612 ft²

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

6

Suite Standard, 1 letto king, vista città

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

612 ft²

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

7

Camera Standard, 1 letto king con divano letto, vista città

Dettagli della camera

1 Letto Matrimoniale Large

e

1 Divano Letto

Posti letto: 3

612 ft²

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

7

Camera, 1 letto king con divano letto, vista fiume (Corner)

Dettagli della camera

1 Letto Matrimoniale Large

e

1 Divano Letto

Posti letto: 3

616 ft²

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

6

Camera, 1 letto king con divano letto, vista fiume

Dettagli della camera

1 Letto Matrimoniale Large

e

1 Divano Letto

Posti letto: 3

612 ft²

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

Recensioni degli ospiti su The Capital Suites Hotel

8.1

Molto buono

Sulla base di 1000 recensioni verificate

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Analizzando le recensioni più recenti, The Capital Suites Hotel riceve apprezzamenti per la sua posizione centrale e le suite spaziose, ma le lamentele ricorrenti riguardano un condizionamento dell'aria inaffidabile e interni datati, oltre a un parcheggio a pagamento poco chiaro e occasionali problemi con gli ascensori.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Cosa pensano gli ospiti

Analizzando le recensioni più recenti, The Capital Suites Hotel riceve apprezzamenti per la sua posizione centrale e le suite spaziose, ma le lamentele ricorrenti riguardano un condizionamento dell'aria inaffidabile e interni datati, oltre a un parcheggio a pagamento poco chiaro e occasionali problemi con gli ascensori.

Gli ospiti sottolineano frequentemente la cortesia del personale della reception e la comodità dei letti. Il feedback sulla pulizia è contrastante, con soggiorni impeccabili e altri in cui vengono segnalate muffa, macchie e mancanze di manutenzione. Il ristorante in loco è generalmente gustoso ma la colazione non è inclusa, a volte la scelta è limitata e il servizio può essere incostante. Aspettatevi un soggiorno spazioso e in posizione centrale con una manutenzione e un comfort variabili.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

Molti ospiti trovano il parcheggio nel garage confuso e soggetto a un costo aggiuntivo, e vengono segnalati guasti agli ascensori o cartellonistica poco chiara più di una volta. Alcuni notano una buona palestra.

Recensioni degli ospiti correlate

10

Phillip

21 nov 2023

·

Soggiorno di 2 notti

Excellent trip for a long weekend! The hotel staff was helpful in getting us some extra toiletries, towels, and dishes when we ordered out. I usually stay at this location when I’m in town and brought some family up this time. We enjoyed our stay and had a great experience. We will be back in the spring!

Excellent trip for a long weekend! The hotel staff was helpful in getting us some extra toiletries, towels, and dishes when we ordered out. I usually stay at this location when I’m in town and brought some family up this time. We enjoyed our stay and had a great experience. We will be back in the spring!

8

ALICE VIRES

3 feb 2023

·

Soggiorno di 1 notte

$25 parking should be free to guests!

$25 parking should be free to guests!

10

Nicholas

21 mag 2025

·

Soggiorno di 1 notte

Great fitness center.

Great fitness center.

6

Glenn

25 giu 2024

·

Soggiorno di 1 notte

The elevator from the parking garage to the lobby (parked on 3rd floor; lobby is on 7th) was slow. I came in late after dinner, and the elevator WOULDN’T WORK. I called the front desk twice and after about 15 minutes of being “trapped” in the parking garage at 11:30 pm, your desk employee came down on the elevator and picked me up to go to the lobby. This was a safety issue, and your equipment should work consistently. I don’t expect this from a nice hotel.

The elevator from the parking garage to the lobby (parked on 3rd floor; lobby is on 7th) was slow. I came in late after dinner, and the elevator WOULDN’T WORK. I called the front desk twice and after about 15 minutes of being “trapped” in the parking garage at 11:30 pm, your desk employee came down on the elevator and picked me up to go to the lobby. This was a safety issue, and your equipment should work consistently. I don’t expect this from a nice hotel.

8

Retina

18 ago 2024

·

Soggiorno di 3 notti

Staff was very pleasant and helpful. Facilities do require improvement--broken elevator, high humidity in hallways, and no elevator access to fitness facility.

Staff was very pleasant and helpful. Facilities do require improvement--broken elevator, high humidity in hallways, and no elevator access to fitness facility.

6

Jillmarie

3 mag 2025

·

Soggiorno di 1 notte

Positive: 1/2 block from Palace Theatre. Large nicely furnished and clean suites. Staff was very nice, even comping us free waters when we returned from the concert we attended. Negative: There is a general lack of exterior signage. We passed it twice, then finally figured it out by matching a Google Street view to the building. Equally unclear was where the parking garage entrance was. While there were several garages, none said garage for Capitol Suites guests. The hotel is marginally ADA accessible. Access to the elevator in the parking garage had a curb. The curb was short, but hard to see when exiting to the garage. I ended up falling and twisting my ankle because with wrangling the door and luggage, I didn't see it. It seems wheelchair users would have to enter from the front ground floor, but there is no pull-up or unloading area. No information on hotel amenities, where the ice machine is, or local nearby restaurants or attractions was handed out or available in the room. I don't know if theu provide room service.

Positive: 1/2 block from Palace Theatre. Large nicely furnished and clean suites. Staff was very nice, even comping us free waters when we returned from the concert we attended. Negative: There is a general lack of exterior signage. We passed it twice, then finally figured it out by matching a Google Street view to the building. Equally unclear was where the parking garage entrance was. While there were several garages, none said garage for Capitol Suites guests. The hotel is marginally ADA accessible. Access to the elevator in the parking garage had a curb. The curb was short, but hard to see when exiting to the garage. I ended up falling and twisting my ankle because with wrangling the door and luggage, I didn't see it. It seems wheelchair users would have to enter from the front ground floor, but there is no pull-up or unloading area. No information on hotel amenities, where the ice machine is, or local nearby restaurants or attractions was handed out or available in the room. I don't know if theu provide room service.

4

Michael

5 lug 2023

·

Soggiorno di 1 notte

We were stuck in an elevator for 35 minutes. Fire Dept had to respond to get us out. Hotel said they would comp my parking and I told them I had already paid for it and they told me I hadn’t. Also breakfast was suppose to be included and hotel stated that it wasn’t. Why am I paying for services thru your company and they are not being honored at the hotel????

We were stuck in an elevator for 35 minutes. Fire Dept had to respond to get us out. Hotel said they would comp my parking and I told them I had already paid for it and they told me I hadn’t. Also breakfast was suppose to be included and hotel stated that it wasn’t. Why am I paying for services thru your company and they are not being honored at the hotel????

10

Maizie

11 ago 2024

·

Soggiorno di 1 notte

Elevator was malfunctioning. Signage to other elevator was not clear

Elevator was malfunctioning. Signage to other elevator was not clear

8

Troy

21 set 2025

·

Soggiorno di 1 notte

No real complaints… the entrance from the street to the lobby is kinda confusing and cumbersome. Same from the parking garage to the lobby. The windows in the room were horribly dirty on the outside but there’s no real view of anything anyway. The property is dated and what not but overall it was ok.

No real complaints… the entrance from the street to the lobby is kinda confusing and cumbersome. Same from the parking garage to the lobby. The windows in the room were horribly dirty on the outside but there’s no real view of anything anyway. The property is dated and what not but overall it was ok.

8

Jackie

19 apr 2025

·

Soggiorno di 1 notte

Shower pressure was great. But parking and the garage was confusing

Shower pressure was great. But parking and the garage was confusing

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Pulizia

Il feedback è incoerente: diversi viaggiatori hanno trovato le camere molto pulite, mentre altri hanno segnalato muffa, macchie, superfici polverose e bagni mal tenuti.

Recensioni degli ospiti correlate

2

Donah

8 ago 2023

·

Soggiorno di 2 notti

The entire room was disgusting: black mold in the bathtub, ceiling was coming down in the bathroom shower, sticky carpet, tables were dusty and it seems never been cleaned and one garbage for the entire suite. Front desk staff were not friendly.

The entire room was disgusting: black mold in the bathtub, ceiling was coming down in the bathroom shower, sticky carpet, tables were dusty and it seems never been cleaned and one garbage for the entire suite. Front desk staff were not friendly.

6

Michelle

15 ago 2023

·

Soggiorno di 1 notte

Bed was very comfortable but the shower was full of mold.

Bed was very comfortable but the shower was full of mold.

2

Brandi

5 giu 2024

·

Soggiorno di 1 notte

There was black mold, hair in the shower, maintenance had to replace our shower valve, peeling wall paper under bathroom sink, never got pull out couch sheets, rotting wall crack

There was black mold, hair in the shower, maintenance had to replace our shower valve, peeling wall paper under bathroom sink, never got pull out couch sheets, rotting wall crack

2

Lauren

21 apr 2024

·

Soggiorno di 1 notte

Just shy of $250 a night, Hilton should be embarrassed. The room smelled of musty mold. Shelves missing large gapping smelly area around fridge. Furniture chipped and trashy looking. Walls inside & outside of room marked up unkept. 1 small bottle of shampoo for your shower. No soap. Water was cold, never got warm. Only trash can was in bathroom. Our room was a sweet with a separate sitting area/kitchenette. We used a bag of our own for trash. Do not waste your money at this dump.

Just shy of $250 a night, Hilton should be embarrassed. The room smelled of musty mold. Shelves missing large gapping smelly area around fridge. Furniture chipped and trashy looking. Walls inside & outside of room marked up unkept. 1 small bottle of shampoo for your shower. No soap. Water was cold, never got warm. Only trash can was in bathroom. Our room was a sweet with a separate sitting area/kitchenette. We used a bag of our own for trash. Do not waste your money at this dump.

2

Caroline

20 ott 2024

·

Soggiorno di 2 notti

Room was dirty - it was if the cleaning staff had only half finished cleaning room. No linens provided and requests to provide linens were met with anger. I had to make my own bed. Sink would not drain. When maintenance came up, we had to switch rooms because a flood ensued. I called three times to ask for a late checkout - 2 weeks before our stay, at check-in and one day before check-in. We are told 3 times to ask morning of and it would be granted. We called at 6AM and they told us rudely that it would not be provided. We were told contradictory information about parking from each staff member we asked. This hotel is outdated and not worth the money we were charged. Please do not stay here - truly not worth the cost.

Room was dirty - it was if the cleaning staff had only half finished cleaning room. No linens provided and requests to provide linens were met with anger. I had to make my own bed. Sink would not drain. When maintenance came up, we had to switch rooms because a flood ensued. I called three times to ask for a late checkout - 2 weeks before our stay, at check-in and one day before check-in. We are told 3 times to ask morning of and it would be granted. We called at 6AM and they told us rudely that it would not be provided. We were told contradictory information about parking from each staff member we asked. This hotel is outdated and not worth the money we were charged. Please do not stay here - truly not worth the cost.

10

Paris

11 ott 2025

·

Soggiorno di 2 notti

Staff was great and rooms were very clean. Definitely will stay again

Staff was great and rooms were very clean. Definitely will stay again

6

Cassandra

20 mar 2025

·

Soggiorno di 1 notte

It was nice. The view from the room was beautiful. My only complaint is it wasn’t clean. On the surface things were clean but there were places that were dusty and the tables were greasy. Also there were things in our room that were broken prior to us entering the room. Nothing too concerning. Aside from the minor stuff, we had a lovely stay. Staff were kind and the food and drinks were very good.

It was nice. The view from the room was beautiful. My only complaint is it wasn’t clean. On the surface things were clean but there were places that were dusty and the tables were greasy. Also there were things in our room that were broken prior to us entering the room. Nothing too concerning. Aside from the minor stuff, we had a lovely stay. Staff were kind and the food and drinks were very good.

2

Daniel

27 ott 2024

·

Soggiorno di 1 notte

Property was very unkept!! The bathroom was disgusting, mold around the ceiling and around surfaces, ceiling spackling was falling from the ceiling, wallpaper was coming off the walls. I Woke up and the sheets that were on the bed had stains on them, which was absolutely disgusting!

Property was very unkept!! The bathroom was disgusting, mold around the ceiling and around surfaces, ceiling spackling was falling from the ceiling, wallpaper was coming off the walls. I Woke up and the sheets that were on the bed had stains on them, which was absolutely disgusting!

2

De' Metra

7 lug 2024

·

Soggiorno di 1 notte

Hotel overall was dirty our room was dirty with dirty sheets in the bed dust everywhere. N they ran out of parking passes n forks n spoons. Customer service awful. N I was charged extra money by a staff there when I purchased two pops. 0/10 DONT RECOMMEND…

Hotel overall was dirty our room was dirty with dirty sheets in the bed dust everywhere. N they ran out of parking passes n forks n spoons. Customer service awful. N I was charged extra money by a staff there when I purchased two pops. 0/10 DONT RECOMMEND…

10

Janie

19 lug 2025

·

Soggiorno di 1 notte

This is an older hotel. It was super clean, great staff. Overall a perfect stay.

This is an older hotel. It was super clean, great staff. Overall a perfect stay.

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Camere

Le suite sono spaziose, dotate di letti comodi e viste che possono deludere a causa di finestre sporche o piani bassi. Il controllo della temperatura è un problema ricorrente e l'arredamento e gli accessori appaiono datati, con occasionali problemi di manutenzione.

Recensioni degli ospiti correlate

10

Aaron

25 mag 2025

·

Soggiorno di 1 notte

Very clean. King suit. City view isn’t much of a view. But good room

Very clean. King suit. City view isn’t much of a view. But good room

8

Traci

20 giu 2025

·

Soggiorno di 1 notte

This is a rather old hotel, but it's in good condition, and it was very clean. Where I would urge some improvement - the HVAC/Air Conditioning. It was /very/ warm in our room when we came in, and we were able to cool it down to be more comfortable but if it had been hotter it would have been uncomfortable.

This is a rather old hotel, but it's in good condition, and it was very clean. Where I would urge some improvement - the HVAC/Air Conditioning. It was /very/ warm in our room when we came in, and we were able to cool it down to be more comfortable but if it had been hotter it would have been uncomfortable.

2

Paul

10 mar 2024

·

Soggiorno di 2 notti

Requested my room to be cleaned early. They never showed up. No way to regulate room temperature whuch was stifling. Shut off my keys after one night while i was staying for 2 nights. Staff was very nice but hotel is a disaster and not cheap.

Requested my room to be cleaned early. They never showed up. No way to regulate room temperature whuch was stifling. Shut off my keys after one night while i was staying for 2 nights. Staff was very nice but hotel is a disaster and not cheap.

4

Amber

27 set 2023

·

Soggiorno di 4 notti

This hotel leaves much to be desired... Although it was pretty much clean, there were things that desperately needed to be fixed in our room - the lock on the door was hanging by one screw, lights were burnt out, the bathroom door wouldn't stay shut, the hand towel rack came clean off the wall, there were paint streaks on the mirror... Not to mention the broken elevator. I had called a few weeks prior to staying and asked for late checkout, I got told that they could make that happen for 2:00 PM and would note it in my reservation. At check-in, I was told, "If I do it for you, I have to do it for everyone." So, my friend and I had to check out at noon and wait until 8:00 PM for our flights. Fun. Was it an okay stay...? Sure... But we won't be staying again.

This hotel leaves much to be desired... Although it was pretty much clean, there were things that desperately needed to be fixed in our room - the lock on the door was hanging by one screw, lights were burnt out, the bathroom door wouldn't stay shut, the hand towel rack came clean off the wall, there were paint streaks on the mirror... Not to mention the broken elevator. I had called a few weeks prior to staying and asked for late checkout, I got told that they could make that happen for 2:00 PM and would note it in my reservation. At check-in, I was told, "If I do it for you, I have to do it for everyone." So, my friend and I had to check out at noon and wait until 8:00 PM for our flights. Fun. Was it an okay stay...? Sure... But we won't be staying again.

4

Robert

15 ago 2025

·

Soggiorno di 1 notte

Common areas need major overhaul - very shabby/run down - room was very large nice but AC barely worked

Common areas need major overhaul - very shabby/run down - room was very large nice but AC barely worked

6

Rachael

13 nov 2023

·

Soggiorno di 1 notte

Very outdated, musty smell throughout the hotel. The bathroom tiles were broken. The toilet would keep running unless you constantly jiggled the handle. No air conditioning in the room. The temp got up to 80 degrees. Overall not absolutely terrible but could use a lot of improvements.

Very outdated, musty smell throughout the hotel. The bathroom tiles were broken. The toilet would keep running unless you constantly jiggled the handle. No air conditioning in the room. The temp got up to 80 degrees. Overall not absolutely terrible but could use a lot of improvements.

10

Joshua

9 ott 2025

·

Soggiorno di 1 notte

Great room, staff, and location. The ac didn’t work right in our room so it was stuffy but other than that it was great place! Super clean

Great room, staff, and location. The ac didn’t work right in our room so it was stuffy but other than that it was great place! Super clean

4

lucas

17 ago 2025

·

Soggiorno di 2 notti

We paid for a city view and got an alley used as storage. We were so low that there was no view. If I had known that I wouldn't have paid extra for the view. Either way the windows were so dirty that you can barely see outside anyway. We didn't eat at the hotel because it was too expensive. Do not go off of the roompictures because it doesn't look like that. There was one chair at the table and a desk chair that broke without even sitting on it. We had to take turns eating. The toilet made a horrible noise every time it was flushed and the water wouldn't turn off. maintenance came and fixed part of it but the noise stayed. The tub didn't have a plug and with kids that is a necessity.The staff was kind and helpful but the building needs and upgrade! We have stayed at much cheaper hotels that were way nicer. Over all we will not stay there ever again. Not worth the money.

We paid for a city view and got an alley used as storage. We were so low that there was no view. If I had known that I wouldn't have paid extra for the view. Either way the windows were so dirty that you can barely see outside anyway. We didn't eat at the hotel because it was too expensive. Do not go off of the roompictures because it doesn't look like that. There was one chair at the table and a desk chair that broke without even sitting on it. We had to take turns eating. The toilet made a horrible noise every time it was flushed and the water wouldn't turn off. maintenance came and fixed part of it but the noise stayed. The tub didn't have a plug and with kids that is a necessity.The staff was kind and helpful but the building needs and upgrade! We have stayed at much cheaper hotels that were way nicer. Over all we will not stay there ever again. Not worth the money.

10

Arthur

13 ott 2025

·

Soggiorno di 3 notti

Excellent price and location. Huge suite and quality bed.

Excellent price and location. Huge suite and quality bed.

4

Patrick

24 giu 2024

·

Soggiorno di 2 notti

Had the king suite corner view….nice sized room…air conditioner was having trouble cooling the room down…stayed about 73 at all times…room is outdated but cool…staff was amazing and I bet if I would have asked, someone would have checked the a/c or even brought a fan…food was good…only stayed couple nights for music festival…pricey for conditions…but I’d stay again….

Had the king suite corner view….nice sized room…air conditioner was having trouble cooling the room down…stayed about 73 at all times…room is outdated but cool…staff was amazing and I bet if I would have asked, someone would have checked the a/c or even brought a fan…food was good…only stayed couple nights for music festival…pricey for conditions…but I’d stay again….

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Servizio

Il personale è ampiamente descritto come cordiale, accogliente e disponibile, anche se alcuni rapporti citano una risposta lenta o inefficace, scortesia e problemi durante il check-in o con le richieste.

Recensioni degli ospiti correlate

2

Lynette

23 nov 2024

·

Soggiorno di 1 notte

They wouldn’t give us sheets or and extra blanket for the pull out kept saying “we will bring them to you” even went to the desk to ask said “oh we don’t have any at this time sorry”

They wouldn’t give us sheets or and extra blanket for the pull out kept saying “we will bring them to you” even went to the desk to ask said “oh we don’t have any at this time sorry”

10

Gary

15 set 2025

·

Soggiorno di 2 notti

didn't like that they wanted to charge me an additonal $50 for an early check in (at noon) even after i called the day before to advise that i would be arriving a bit early

didn't like that they wanted to charge me an additonal $50 for an early check in (at noon) even after i called the day before to advise that i would be arriving a bit early

2

Michael

26 giu 2023

·

Soggiorno di 2 notti

They did not have our room ready at check-in time. Dozens of other guests were also waiting for their rooms. We missed the first part of our event because we had to wait for our room

They did not have our room ready at check-in time. Dozens of other guests were also waiting for their rooms. We missed the first part of our event because we had to wait for our room

2

Kelly

27 apr 2024

·

Soggiorno di 1 notte

The young lady at the front desk was extremely rude and unhelpful. Michael came at everyone with attitude. She made us feel unwelcome and uncomfortable. We ended up sleeping with no covers because the bedding was stained We will never stay at this hotel ever again. Too bad because it was in walking distance from the race we attended every year.

The young lady at the front desk was extremely rude and unhelpful. Michael came at everyone with attitude. She made us feel unwelcome and uncomfortable. We ended up sleeping with no covers because the bedding was stained We will never stay at this hotel ever again. Too bad because it was in walking distance from the race we attended every year.

2

Caroline

20 ott 2024

·

Soggiorno di 2 notti

Room was dirty - it was if the cleaning staff had only half finished cleaning room. No linens provided and requests to provide linens were met with anger. I had to make my own bed. Sink would not drain. When maintenance came up, we had to switch rooms because a flood ensued. I called three times to ask for a late checkout - 2 weeks before our stay, at check-in and one day before check-in. We are told 3 times to ask morning of and it would be granted. We called at 6AM and they told us rudely that it would not be provided. We were told contradictory information about parking from each staff member we asked. This hotel is outdated and not worth the money we were charged. Please do not stay here - truly not worth the cost.

Room was dirty - it was if the cleaning staff had only half finished cleaning room. No linens provided and requests to provide linens were met with anger. I had to make my own bed. Sink would not drain. When maintenance came up, we had to switch rooms because a flood ensued. I called three times to ask for a late checkout - 2 weeks before our stay, at check-in and one day before check-in. We are told 3 times to ask morning of and it would be granted. We called at 6AM and they told us rudely that it would not be provided. We were told contradictory information about parking from each staff member we asked. This hotel is outdated and not worth the money we were charged. Please do not stay here - truly not worth the cost.

10

Kelly

29 ott 2024

·

Soggiorno di 1 notte

Front desk helpful and kind

Front desk helpful and kind

10

Patricia

3 set 2023

·

Soggiorno di 1 notte

The front desk employees during check in and check out were very friendly and made the trip worth it. All workers that we seen in the halls and lobby were very friendly and professional. The place was so clean and will recommend to family and friends. Thanks again for the great hospitality

The front desk employees during check in and check out were very friendly and made the trip worth it. All workers that we seen in the halls and lobby were very friendly and professional. The place was so clean and will recommend to family and friends. Thanks again for the great hospitality

10

Paris

11 ott 2025

·

Soggiorno di 2 notti

Staff was great and rooms were very clean. Definitely will stay again

Staff was great and rooms were very clean. Definitely will stay again

10

Latosha

20 ago 2025

·

Soggiorno di 1 notte

All the staff was very professional and friendly. They truly made the stay awesome.

All the staff was very professional and friendly. They truly made the stay awesome.

10

dominique

11 giu 2024

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Soggiorno di 2 notti

the staff was more than excellent. i have never had such a friendly and caring interaction before. everyone was so helpful and nice. thank you all for everything.

the staff was more than excellent. i have never had such a friendly and caring interaction before. everyone was so helpful and nice. thank you all for everything.

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Posizione

La posizione centrale, nel centro della città, è facilmente accessibile a piedi al Palace Theatre, alla Nationwide Arena, al lungofiume e ai ristoranti. Orientarsi per raggiungere la hall e dal garage può essere confuso.

Recensioni degli ospiti correlate

10

Zhukova

1 ago 2024

·

Soggiorno di 2 notti

Great location convenient for our trip.

Great location convenient for our trip.

10

Tom

17 feb 2025

·

Soggiorno di 2 notti

My wife and I enjoyed a recent two-night stay at The Capital Suites Hotel and found the staff and facility outstanding. The hotel is conveniently located less than a block from The Palace where we experienced an awesome performance from comedian Ron White and is also within walking distance to several nearby restaurants and the popular North Market is less than a mile away. Our room was spacious with an adjacent suite, kitchenette, and bathroom with an amazing strong hot shower! Special thanks to the desk staff who were friendly and took care of all our needs. We will be back!

My wife and I enjoyed a recent two-night stay at The Capital Suites Hotel and found the staff and facility outstanding. The hotel is conveniently located less than a block from The Palace where we experienced an awesome performance from comedian Ron White and is also within walking distance to several nearby restaurants and the popular North Market is less than a mile away. Our room was spacious with an adjacent suite, kitchenette, and bathroom with an amazing strong hot shower! Special thanks to the desk staff who were friendly and took care of all our needs. We will be back!

6

Rob

17 ott 2023

·

Soggiorno di 1 notte

Great location in downtown Columbus with easy access to riverfront pathways and area restaurants. Staff were very friendly and helpful. The building is clean but looking a little tired.

Great location in downtown Columbus with easy access to riverfront pathways and area restaurants. Staff were very friendly and helpful. The building is clean but looking a little tired.

10

Theresa

8 apr 2024

·

Soggiorno di 1 notte

We had a lovely stay at this hotel. Close to Nationwide area. Walkable.

We had a lovely stay at this hotel. Close to Nationwide area. Walkable.

8

April

16 lug 2025

·

Soggiorno di 2 notti

The room was clean and location was fantastic for touring around Columbus without having to drive a lot. The staff was helpful with any questions. Breakfast wasn’t free but it was tasty. There was an over-powering air freshener scent on the main floor elevator lobby that was off putting.

The room was clean and location was fantastic for touring around Columbus without having to drive a lot. The staff was helpful with any questions. Breakfast wasn’t free but it was tasty. There was an over-powering air freshener scent on the main floor elevator lobby that was off putting.

10

Arash

22 set 2023

·

Soggiorno di 3 notti

Nice location and nice staff great gym on site

Nice location and nice staff great gym on site

10

zachary

4 mar 2024

·

Soggiorno di 1 notte

Easy walk to Nationwide arena!

Easy walk to Nationwide arena!

8

Tamika

6 giu 2023

·

Soggiorno di 2 notti

Our stay was great. very close to the Expo which was in walking distance.

Our stay was great. very close to the Expo which was in walking distance.

8

Kelsey

20 ott 2024

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Soggiorno di 2 notti

Great hotel pick for Columbus marathon weekend. Large suite , lots of room for toddler to play. Close to restaurants and easily walkable to start and finish lines.

Great hotel pick for Columbus marathon weekend. Large suite , lots of room for toddler to play. Close to restaurants and easily walkable to start and finish lines.

10

Tanya

27 ago 2024

·

Soggiorno di 1 notte

Downtown location

Downtown location

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Ristorazione

Il cibo offerto in loco è spesso descritto come gustoso, ma la colazione non è inclusa e può essere costosa; la scelta potrebbe essere limitata. Il personale e la reattività del bar e del servizio in camera sono incostanti.

Recensioni degli ospiti correlate

10

Nancy

20 feb 2023

·

Soggiorno di 1 notte

Beautiful hotel near the palace theater in downtown Columbus. Warming breakfast is not free. The keep telling us if breakfast and even the staff thought it was free until we got there and it’s 22$. It was a buffet. Not horrible.

Beautiful hotel near the palace theater in downtown Columbus. Warming breakfast is not free. The keep telling us if breakfast and even the staff thought it was free until we got there and it’s 22$. It was a buffet. Not horrible.

10

Larry

3 apr 2025

·

Soggiorno di 1 notte

Staff very friendly. Had dinner and breakfast in hotel restaurant. Service very good Food very tasty. Room very clean, view of river very nice

Staff very friendly. Had dinner and breakfast in hotel restaurant. Service very good Food very tasty. Room very clean, view of river very nice

10

christy

5 feb 2024

·

Soggiorno di 2 notti

The bartender needs some help. I felt sorry for her by herself both nights we were there ,with food and everything. Everything was good for us though.

The bartender needs some help. I felt sorry for her by herself both nights we were there ,with food and everything. Everything was good for us though.

10

Melissa

15 feb 2025

·

Soggiorno di 1 notte

Great customer service, great lounge and great food. Pricing for food is reasonable, super clean, very confortable bed, great water pressure, parking garage (extra charge added on to room charge) located on bottom hotel, super convenient to capital theater, 1 block easy walk.

Great customer service, great lounge and great food. Pricing for food is reasonable, super clean, very confortable bed, great water pressure, parking garage (extra charge added on to room charge) located on bottom hotel, super convenient to capital theater, 1 block easy walk.

10

Margaret

18 nov 2024

·

Soggiorno di 4 notti

Staff was first rate! They deserve a better facility to work with. Heating system needs work (it’s very noisy), stained tub, etc. The dining room had a limited selection but everything I tried was good and well-prepared. The wait staff was totally on top of everything.

Staff was first rate! They deserve a better facility to work with. Heating system needs work (it’s very noisy), stained tub, etc. The dining room had a limited selection but everything I tried was good and well-prepared. The wait staff was totally on top of everything.

8

April

16 lug 2025

·

Soggiorno di 2 notti

The room was clean and location was fantastic for touring around Columbus without having to drive a lot. The staff was helpful with any questions. Breakfast wasn’t free but it was tasty. There was an over-powering air freshener scent on the main floor elevator lobby that was off putting.

The room was clean and location was fantastic for touring around Columbus without having to drive a lot. The staff was helpful with any questions. Breakfast wasn’t free but it was tasty. There was an over-powering air freshener scent on the main floor elevator lobby that was off putting.

2

Adam

27 mar 2024

·

Soggiorno di 1 notte

Not good. Restaurant was run down. Room smelled like cheap carpet cleaner. It was hot and muggy upon entrance and the A/C didn’t work properly. I forgot a toothbrush (!) and asked for one, but the front desk refused to deliver one (at 11:30pm). It just an old, smelly, poorly run hotel. Don’t go. Save your money.

Not good. Restaurant was run down. Room smelled like cheap carpet cleaner. It was hot and muggy upon entrance and the A/C didn’t work properly. I forgot a toothbrush (!) and asked for one, but the front desk refused to deliver one (at 11:30pm). It just an old, smelly, poorly run hotel. Don’t go. Save your money.

4

Adam

4 gen 2024

·

Soggiorno di 1 notte

The hotel staff at check-in were GREAT and very helpful and knowledgeable. We were satisfied with the hotel bar staff. She was on the phone the entire time we were in the bar and seem aggravated when we order because it interrupted her conversation. She didn't have out her phone but was on her earpods. In fact, we specifically asked when the hotel bar closed and she indicated that it closed at 11pm. We returned to the hotel at 10:15pm timeframe and the bar was closed. The staff at the front desk said she decided to close early which was unfortunate as that was one of the amenities we searched for when booking. The card key reader in the elevator in the parking garage was also not working and the water temperature was barely warm. There was also some weird noise coming from the toilet when flushed and some mold in the tub. We did not bring it these issues to the attention of the staff though as we wanted to spend our time enjoying our trip.

The hotel staff at check-in were GREAT and very helpful and knowledgeable. We were satisfied with the hotel bar staff. She was on the phone the entire time we were in the bar and seem aggravated when we order because it interrupted her conversation. She didn't have out her phone but was on her earpods. In fact, we specifically asked when the hotel bar closed and she indicated that it closed at 11pm. We returned to the hotel at 10:15pm timeframe and the bar was closed. The staff at the front desk said she decided to close early which was unfortunate as that was one of the amenities we searched for when booking. The card key reader in the elevator in the parking garage was also not working and the water temperature was barely warm. There was also some weird noise coming from the toilet when flushed and some mold in the tub. We did not bring it these issues to the attention of the staff though as we wanted to spend our time enjoying our trip.

8

OTTO

11 set 2023

·

Soggiorno di 2 notti

The front desk staff was amazing - friendly, helpful knowledgeable. One big complaint- Food room service. Could not reach all day Saturday. Left many messages on voicemail and never got a call back!!!!!!!!

The front desk staff was amazing - friendly, helpful knowledgeable. One big complaint- Food room service. Could not reach all day Saturday. Left many messages on voicemail and never got a call back!!!!!!!!

10

Russell

19 ago 2023

·

Soggiorno di 1 notte

Service was the best I've seen in a long time. Food very good.

Service was the best I've seen in a long time. Food very good.

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8

Ruston

14 mar 2023

·

Soggiorno di 4 notti

The thing that was the worst part of the hotel was that the shower was luke warm at best. I would not get hot. The entrance was a bit deceiving also because the entrance just looked like a garage.

The thing that was the worst part of the hotel was that the shower was luke warm at best. I would not get hot. The entrance was a bit deceiving also because the entrance just looked like a garage.

8

RACHEL

7 mar 2023

·

Soggiorno di 5 notti

I liked the fitness center although needed earlier access (4am), liked the hours and options for the restaurant, liked the room size and bed mattress (very comfortable). I struggled with the dirtiness in the room - at first glance it is clean, but then when you look its quite dirty everywhere. There needs to be a better sign/instructions at the bottom of the Front entrance telling people to use elevator to go to the lobby for checkin. People were so confused, clicking buttons for parking every time I was in the elevator.

I liked the fitness center although needed earlier access (4am), liked the hours and options for the restaurant, liked the room size and bed mattress (very comfortable). I struggled with the dirtiness in the room - at first glance it is clean, but then when you look its quite dirty everywhere. There needs to be a better sign/instructions at the bottom of the Front entrance telling people to use elevator to go to the lobby for checkin. People were so confused, clicking buttons for parking every time I was in the elevator.

8

Jeremey

6 mar 2023

·

Soggiorno di 3 notti

Every was good

Every was good

10

Richard

4 mar 2023

·

Soggiorno di 2 notti

The staff was friendly and attntive. Very helpful. Room was clean and spacious

The staff was friendly and attntive. Very helpful. Room was clean and spacious

10

Nancy

20 feb 2023

·

Soggiorno di 1 notte

Beautiful hotel near the palace theater in downtown Columbus. Warming breakfast is not free. The keep telling us if breakfast and even the staff thought it was free until we got there and it’s 22$. It was a buffet. Not horrible.

Beautiful hotel near the palace theater in downtown Columbus. Warming breakfast is not free. The keep telling us if breakfast and even the staff thought it was free until we got there and it’s 22$. It was a buffet. Not horrible.

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 16:00 alle 00:00

Prima delle 11:00

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