The Tempus at Charlton Hall Estate

Breakfast was excellent as was the service at breakfast. Parking was a little tight with the number of cars.

Absolutely stunning. Hotel. Room. Surrounding areas. It was a lovely break.

Accomodation & food - both high quality but overpriced. Staff inconsistent some great, others verging on rude (we felt almost an inconvenience!). Our main issue was with the hot tub. We had booked a more expensive room purely to make use of the hot tub. This was a special treat 1 night stay after cancer treatment. The hot tub was only 34 degrees- not warm enough to use all evening. So, we paid a lot extra for a hit tub we couldn't use. I complained about this during the stay, at check out, and a few weeks later when hotel asked for feedback. I was told it had been passed to management. We have never heard anything back.

Upgraded to a beautiful suite for a fraction of the advertised rate for our anniversary. Staff are friendly, rooms are large and clean with all needs considered. Live music and bar in the big tent was a bonus too! Lovely breakfast included in the price and dinner deal was great, the food was delicious!

Hot water ran out in the lodge and we had to call someone to fix it be because the boiler had “tripped”. Got to breakfast which we had paid for to fine it was £2 each extra for a “barista” coffee and £5 extra for smoke salmon and scrambled eggs. We didn’t have either and won’t be going again. Hate places that try to wring extra cash out of you at every opportunity- how much do you want to charge for breakfast ?