Voltar à pesquisa

Sonesta Essential Columbus

From

US$ 96

/noite

Sonesta Essential Columbus - Image 1

Sonesta Essential Columbus - Quarto

Sonesta Essential Columbus - Quarto

Sonesta Essential Columbus - Receção

Sonesta Essential Columbus - Casa de banho

Selecione datas para ver preços e disponibilidade

From

US$ 96

/noite

Sobre este alojamento

Desfrute das várias propostas de lazer e entretenimento à sua disposição, incluindo uma sala de fitness e uma piscina exterior sazonal. Entre as facilidades adicionais contam-se Wi-fi grátis, uma loja de presentes/quiosque de jornais e um ...

Comodidades

Desfrute das várias propostas de lazer e entretenimento à sua disposição, incluindo uma sala de fitness e uma piscina exterior sazonal. Entre as facilidades adicionais contam-se Wi-fi grátis, uma loja de presentes/quiosque de jornais e um televisor no espaço comum.

Comodidades para negócios

As principais comodidades incluem um business center aberto 24 horas, registo de saída rápido e jornais grátis no lobby. Planeia um evento em Columbus? Este hotel dispõe de uma zona para conferências e de salas de reuniões, com uma área total de 232 metros quadrados. Há estacionamento grátis no local.

Restaurante

Sonesta Essential Columbus dispõe de snack-bar/pastelaria. Comece as suas manhãs da melhor forma com um pequeno-almoço continental grátis, servido nos dias úteis entre as 6:00 e as 9:00.

Quartos

Sinta-se em casa num dos 88 quartos com decoração personalizada, com um frigorífico e um micro-ondas. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de uma combinação polibã/banheira, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda cofres e secretárias, além de telefone com chamadas locais grátis.

Localização

Em Columbus, Sonesta Essential Columbus ficará no centro financeiro, a 5 minutos de carro de Hughston Clinic e de Piedmont Columbus Regional Northside. Este hotel está a 3 km (1,9 mi) de Columbus Park Crossing e a 4,1 km (2,5 mi) de Georgia Visitor Information Center - Columbus.

O que há nas proximidades

Columbus Park Crossing(1.8 milhas)
Hughston Clinic(2 milhas)
Piedmont Columbus Regional Northside(2.2 milhas)
Georgia Visitor Information Center - Columbus(2.5 milhas)
Heath Park(2.6 milhas)
Bowlero Columbus(2.7 milhas)
Charlie Hill Park(3.8 milhas)
Lake Oliver Marina(4.2 milhas)
Columbus Technical College(4.3 milhas)
Flat Rock Park(4.5 milhas)
Chattahoochee River(4.6 milhas)
Columbus State University(4.8 milhas)
Bull Creek Golf Course(4.8 milhas)
St. Francis-Emory Healthcare(4.8 milhas)
Lunch Box Museum(5 milhas)
O aeroporto principal mais próximo é o de Columbus, Geórgia (CSG-Columbus Metropolitan)(4.8 milhas)

Estacionamento
Piscina
Quartos de não fumadores
Centro de negócios
Instalações para banquetes
Caixa ATM/Multibanco

Localização

4027 Veterans Court, Columbus, Geórgia, Estados Unidos

Columbus Park Crossing (1.8 milhas)

Hughston Clinic (2 milhas)

Piedmont Columbus Regional Northside (2.2 milhas)

Georgia Visitor Information Center - Columbus (2.5 milhas)

Heath Park (2.6 milhas)

Bowlero Columbus (2.7 milhas)

Mais informações sobre a localização

Opções de quartos

5

Quarto, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Quarto, 2 camas queen-size

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Suite, 1 cama king-size, acessível

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Quarto, 1 cama king-size, acessível

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Suite, várias camas

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Cama De Casal Grande

Dormidas 5

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Suite, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 3

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Quarto, 2 camas queen-size, acessível

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Avaliações dos hóspedes

8.4

Muito Bom

Com base em 1.004 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Sonesta Essential Columbus, os hóspedes frequentemente elogiam a simpatia e prestatividade da equipe, além dos quartos confortáveis e tranquilos. No entanto, as avaliações notam repetidamente inconsistências na limpeza e manutenção, juntamente com problemas recorrentes nas instalações, como elevadores fora de serviço, piscina fechada ou turva e áreas comuns quentes.

Instalações

Não Confiável

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Sonesta Essential Columbus, os hóspedes frequentemente elogiam a simpatia e prestatividade da equipe, além dos quartos confortáveis e tranquilos. No entanto, as avaliações notam repetidamente inconsistências na limpeza e manutenção, juntamente com problemas recorrentes nas instalações, como elevadores fora de serviço, piscina fechada ou turva e áreas comuns quentes.

O feedback sobre o café da manhã varia de ótimo a decepcionante, com alguns relatos de opções limitadas ou estações desatendidas. Muitos acham a localização conveniente e segura, perto de restaurantes, lojas e Fort Moore. Ideal para estadias curtas e sem luxos, desde que se possa ignorar alguns imprevistos operacionais.

Instalações

Não Confiável

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Interrupções recorrentes nos elevadores, piscina fechada ou suja, lobby e áreas dos elevadores muito quentes devido a problemas com o ar condicionado e máquinas de gelo quebradas foram relatados em diversas estadias.

Avaliações dos hóspedes relacionadas

6

Tamela

3 de jul. de 2025

·

A estadia foi de 4 noites

When I first arrived, I noticed the pool was green and murky. I told the front desk that I was here to swim in the pool and she guaranteed that it was OK to swim in because her children were swimming in the day before. I was there for four nights in the pool was never cleaned and never ready to swim in. There was no compensation given by the hotel because it was paid for through Expedia. The staff was not very nice about the situation and said there was nothing they could do about it.

When I first arrived, I noticed the pool was green and murky. I told the front desk that I was here to swim in the pool and she guaranteed that it was OK to swim in because her children were swimming in the day before. I was there for four nights in the pool was never cleaned and never ready to swim in. There was no compensation given by the hotel because it was paid for through Expedia. The staff was not very nice about the situation and said there was nothing they could do about it.

8

Walter

21 de ago. de 2025

·

A estadia foi de 2 noites

Good stay for two days. However, the elecators were not working.

Good stay for two days. However, the elecators were not working.

8

Tameka

22 de jun. de 2025

·

A estadia foi de 1 noite

All but one ice maker is broken. The clerk explained that a new owner was why the sign off says $50-100 but she automatically charged me $100. The bathroom on lobby floor smell like mold. Our room is nice except the vent fan in the bathroom is VERY loud.

All but one ice maker is broken. The clerk explained that a new owner was why the sign off says $50-100 but she automatically charged me $100. The bathroom on lobby floor smell like mold. Our room is nice except the vent fan in the bathroom is VERY loud.

8

April

29 de ago. de 2025

·

A estadia foi de 1 noite

Clean rooms. Lobby had large fans. As if air conditioning was not working correctly.

Clean rooms. Lobby had large fans. As if air conditioning was not working correctly.

4

Zach

14 de out. de 2025

·

A estadia foi de 1 noite

The elevator is still out of service. The only rooms available were on floors 3 and up. Some of the steps had broken lose and were sagging when stepped on.

The elevator is still out of service. The only rooms available were on floors 3 and up. Some of the steps had broken lose and were sagging when stepped on.

8

Elizabeth

9 de mai. de 2025

·

A estadia foi de 1 noite

Overall our experience was great. The pool was closed, which was a little disappointing being that i sort of booked this hotel so the kids could swim. Staff was friendly.

Overall our experience was great. The pool was closed, which was a little disappointing being that i sort of booked this hotel so the kids could swim. Staff was friendly.

4

Jacqueline

26 de set. de 2025

·

A estadia foi de 4 noites

Elevator down for whole weekend. Never heard back from GM in regards to email that was sent by hotels.com

Elevator down for whole weekend. Never heard back from GM in regards to email that was sent by hotels.com

2

Vickie

5 de set. de 2025

·

A estadia foi de 1 noite

Did not stay because of broken elevator.

Did not stay because of broken elevator.

6

Manuel

13 de out. de 2024

·

A estadia foi de 2 noites

We stayed a couple of nights and like the excellent front desk service and the hotel has 2 working elevators. The breakfast was ok with scrambled eggs, varieties of breads, and some fruits. What I didn’t like was the fact that the pool was murky green and had a sign sayin it was closed. Other than that, it’s a nice quiet area about 25 min from Ft Moore.

We stayed a couple of nights and like the excellent front desk service and the hotel has 2 working elevators. The breakfast was ok with scrambled eggs, varieties of breads, and some fruits. What I didn’t like was the fact that the pool was murky green and had a sign sayin it was closed. Other than that, it’s a nice quiet area about 25 min from Ft Moore.

8

Joshua

5 de out. de 2025

·

A estadia foi de 2 noites

Always a good stay when I go monthly. Elevator hasn’t worked the last 2 months but everything else has been good. Front desk staff are very helpful and accommodating

Always a good stay when I go monthly. Elevator hasn’t worked the last 2 months but everything else has been good. Front desk staff are very helpful and accommodating

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

O feedback sobre a limpeza é misto: alguns hóspedes consideraram os quartos limpos, mas outros relataram mofo nos banheiros, roupas de cama e carpetes manchados ou desgastados, odores persistentes e áreas que precisam de limpeza ou renovação mais profunda.

Avaliações dos hóspedes relacionadas

6

Kellie

5 de abr. de 2025

·

A estadia foi de 4 noites

Bad house cleaning, toilet didn’t flush properly and not a very clean

Bad house cleaning, toilet didn’t flush properly and not a very clean

6

Kathleen

31 de out. de 2025

·

A estadia foi de 1 noite

Staff was very hard to find , our door was broke in the bathroom , tub wasn’t clean either ! Wasn’t told about being charged more till I got there !

Staff was very hard to find , our door was broke in the bathroom , tub wasn’t clean either ! Wasn’t told about being charged more till I got there !

6

Judene

27 de nov. de 2025

·

A estadia foi de 2 noites

Staff was nice. Very basic hotel. Room was clean but there was mold in the shower and white comforter had some spots on it. The Continental breakfast was very bare.

Staff was nice. Very basic hotel. Room was clean but there was mold in the shower and white comforter had some spots on it. The Continental breakfast was very bare.

4

JIHAE

15 de out. de 2023

·

A estadia foi de 1 noite

The hotel room had a strong smell of old carpet. The bedding was also dusty and a little dirty. Overall I was disappointed.

The hotel room had a strong smell of old carpet. The bedding was also dusty and a little dirty. Overall I was disappointed.

10

Shannon

2 de nov. de 2025

·

A estadia foi de 2 noites

Staff was terrific and very helpful. Very pleased with our stay. Bed was comfortable and room was clean. Would stay here again. We did not have a pet with us but noticed others and hotel seems very pet friendly with treat jar near entrance .

Staff was terrific and very helpful. Very pleased with our stay. Bed was comfortable and room was clean. Would stay here again. We did not have a pet with us but noticed others and hotel seems very pet friendly with treat jar near entrance .

2

Corey

29 de mai. de 2025

·

A estadia foi de 1 noite

This may be the worst hotel ive stayed at so far in Georgia. When we got in the room we could see visible stains on the chairs, walls, mattresses and the drawers weren’t even clean. Crumbs and lint in every one. One chair in the room had mold growing on the legs. AC didn’t work and breakfast was only sausage and eggs nothing else.

This may be the worst hotel ive stayed at so far in Georgia. When we got in the room we could see visible stains on the chairs, walls, mattresses and the drawers weren’t even clean. Crumbs and lint in every one. One chair in the room had mold growing on the legs. AC didn’t work and breakfast was only sausage and eggs nothing else.

4

Christian

28 de jul. de 2024

·

A estadia foi de 3 noites

The bathroom in our hotel was pretty dirty. Mold on the shower curtain and the mini fridge in the room did not close all the way. The carpet had weird stains on it, so did the walls.

The bathroom in our hotel was pretty dirty. Mold on the shower curtain and the mini fridge in the room did not close all the way. The carpet had weird stains on it, so did the walls.

4

Gerald

1 de nov. de 2023

·

A estadia foi de 1 noite

There was mold ( black in color)-lots of it in the bathroom. The room smelled like dog or cat poo. When asked to change rooms they said they were sold out. The phone didn't work. The rugs in the elevator were old and very dirty.

There was mold ( black in color)-lots of it in the bathroom. The room smelled like dog or cat poo. When asked to change rooms they said they were sold out. The phone didn't work. The rugs in the elevator were old and very dirty.

6

Nicole

16 de out. de 2024

·

A estadia foi de 4 noites

The lobby is nice, but the rooms desperately need updating. Carpets were stained and felt dirty, didn’t want to walk barefoot. The shower tile was chipped and stained. The towels and bedding were cheap and scratchy.

The lobby is nice, but the rooms desperately need updating. Carpets were stained and felt dirty, didn’t want to walk barefoot. The shower tile was chipped and stained. The towels and bedding were cheap and scratchy.

2

Carol

7 de mai. de 2023

·

A estadia foi de 2 noites

Sheet were dirty slept in. Had to have clean sheets disgusting. Found dirty clothes in corner of room. Never going here again

Sheet were dirty slept in. Had to have clean sheets disgusting. Found dirty clothes in corner of room. Never going here again

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos geralmente são espaçosos e silenciosos, com camas confortáveis, mas muitos apresentam sinais de desgaste e problemas de manutenção, como água quente inconsistente, banheiros e acessórios desatualizados e geladeiras ocasionalmente barulhentas ou com defeito.

Avaliações dos hóspedes relacionadas

8

Sheldon

21 de jul. de 2024

·

A estadia foi de 3 noites

Toilet seat were to kow..

Toilet seat were to kow..

8

Anselmo

20 de dez. de 2023

·

A estadia foi de 3 noites

Over it was good, only thing that really bothered me was the mini fridge. Dam thing was noisy.

Over it was good, only thing that really bothered me was the mini fridge. Dam thing was noisy.

10

Hannah

14 de nov. de 2023

·

A estadia foi de 1 noite

It was a very spacious suite and very nice. There were stains on a table and some on the couch. Not too sure if there was anyway they could clean that up. The bed was big and felt nice. However, our tv did not work. Thankfully we were only staying for one night so it did not matter too much. Room 213 is where its at!

It was a very spacious suite and very nice. There were stains on a table and some on the couch. Not too sure if there was anyway they could clean that up. The bed was big and felt nice. However, our tv did not work. Thankfully we were only staying for one night so it did not matter too much. Room 213 is where its at!

8

Rebecca

26 de abr. de 2024

·

A estadia foi de 3 noites

The room was quiet and comfortable. Front desk staff was friendly, welcoming and very helpful to meet all of my requests. Pillows need replacing and housekeeping could use some training.

The room was quiet and comfortable. Front desk staff was friendly, welcoming and very helpful to meet all of my requests. Pillows need replacing and housekeeping could use some training.

10

Jamie

7 de abr. de 2023

·

A estadia foi de 3 noites

Loved the beds! Very comfortable. Quiet area. Fridge kept freezing my food. Needed some work.

Loved the beds! Very comfortable. Quiet area. Fridge kept freezing my food. Needed some work.

6

Jessica

3 de jul. de 2025

·

A estadia foi de 1 noite

Sheets were clean but looked old and worn. There were chips behind my bed. The bathtub was clean but looked old and rusted. The water was cold!

Sheets were clean but looked old and worn. There were chips behind my bed. The bathtub was clean but looked old and rusted. The water was cold!

6

Cristina

4 de nov. de 2023

·

A estadia foi de 2 noites

Bathroom had quite a bit of mildew (room 119) and felt a bit dirty. Staff were INCREDIBLE and kind. Walls are thin--bring headphones! Large space inside rooms, very convenient location!

Bathroom had quite a bit of mildew (room 119) and felt a bit dirty. Staff were INCREDIBLE and kind. Walls are thin--bring headphones! Large space inside rooms, very convenient location!

6

Nicole

16 de out. de 2024

·

A estadia foi de 4 noites

The lobby is nice, but the rooms desperately need updating. Carpets were stained and felt dirty, didn’t want to walk barefoot. The shower tile was chipped and stained. The towels and bedding were cheap and scratchy.

The lobby is nice, but the rooms desperately need updating. Carpets were stained and felt dirty, didn’t want to walk barefoot. The shower tile was chipped and stained. The towels and bedding were cheap and scratchy.

6

Lashirl

24 de mai. de 2025

·

A estadia foi de 1 noite

older hotel on the inside. limited upgrades

older hotel on the inside. limited upgrades

8

Sherri

20 de jan. de 2025

·

A estadia foi de 1 noite

The shower has the best pressure and hot water temp was perfect! The beds are comfy and rooms spacious. There were a couple issues but something easily missed and corrected. Nice area for a walk. Breakfast is 6am to 9am, so they appeared to be out of some items by 8:30 but still choices for a little something before getting on the road. I'll stay here again!

The shower has the best pressure and hot water temp was perfect! The beds are comfy and rooms spacious. There were a couple issues but something easily missed and corrected. Nice area for a walk. Breakfast is 6am to 9am, so they appeared to be out of some items by 8:30 but still choices for a little something before getting on the road. I'll stay here again!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é frequentemente descrita como simpática e prestativa, embora alguns hóspedes tenham relatado um atendimento lento ou pouco responsivo na recepção, atrasos ou erros no check-in e respostas inflexíveis em relação a depósitos, reembolsos ou check-in antecipado.

Avaliações dos hóspedes relacionadas

4

Melissa

13 de out. de 2024

·

A estadia foi de 3 noites

I recently stayed this hotel & unfortunately, my experience was disappointing. After the housekeeping staff cleaned my room, there was an overwhelming smell that resembled a wet, dirty dog. It was so strong that I nearly felt sick upon entering. I was surprised to learn that pets are allowed in the hotel, and I believe there should be better measures in place for cleaning pet-friendly rooms, such as using specialized vacuums to mitigate these odors. Additionally, I encountered a problem with the shower. The temperature knob would frequently fall to a dangerously high setting, making it difficult to use safely. I had to hold it in place for my daughter during her bath to prevent any chance of scalding. Overall, I expected a more pleasant stay given the hotel’s reputation. I hope they address these issues to enhance the experience for future guests.

I recently stayed this hotel & unfortunately, my experience was disappointing. After the housekeeping staff cleaned my room, there was an overwhelming smell that resembled a wet, dirty dog. It was so strong that I nearly felt sick upon entering. I was surprised to learn that pets are allowed in the hotel, and I believe there should be better measures in place for cleaning pet-friendly rooms, such as using specialized vacuums to mitigate these odors. Additionally, I encountered a problem with the shower. The temperature knob would frequently fall to a dangerously high setting, making it difficult to use safely. I had to hold it in place for my daughter during her bath to prevent any chance of scalding. Overall, I expected a more pleasant stay given the hotel’s reputation. I hope they address these issues to enhance the experience for future guests.

6

Leslie

9 de ago. de 2025

·

A estadia foi de 1 noite

Second time staying. I thought it was a one time thing but nope the night time person sure seemed he didn't want to be there or even help the guests. Figured they would have gotten the lobby a/c fixed nope still using fan's. Sorry won't be back.

Second time staying. I thought it was a one time thing but nope the night time person sure seemed he didn't want to be there or even help the guests. Figured they would have gotten the lobby a/c fixed nope still using fan's. Sorry won't be back.

2

Charles

12 de out. de 2025

·

A estadia foi de 2 noites

If want to stay at a hotel with no working elevator, a hot and muggy front desk and breakfast area, and a management team with a take it or leave it attitude then this is your place. They are listed as pet friendly but that comes with a steep price. If you are not pleased with that and what a refund so you can go to another hotel Too Bad as neither the hotel nor Expedia will refund your money, even when you never accepted the room. Don’t ask for the general manager as they won’t tell you his or her name or give you their phone number. When you call Expedia they do nothing to help you.

If want to stay at a hotel with no working elevator, a hot and muggy front desk and breakfast area, and a management team with a take it or leave it attitude then this is your place. They are listed as pet friendly but that comes with a steep price. If you are not pleased with that and what a refund so you can go to another hotel Too Bad as neither the hotel nor Expedia will refund your money, even when you never accepted the room. Don’t ask for the general manager as they won’t tell you his or her name or give you their phone number. When you call Expedia they do nothing to help you.

10

Shannon

2 de nov. de 2025

·

A estadia foi de 2 noites

Staff was terrific and very helpful. Very pleased with our stay. Bed was comfortable and room was clean. Would stay here again. We did not have a pet with us but noticed others and hotel seems very pet friendly with treat jar near entrance .

Staff was terrific and very helpful. Very pleased with our stay. Bed was comfortable and room was clean. Would stay here again. We did not have a pet with us but noticed others and hotel seems very pet friendly with treat jar near entrance .

10

Michael

19 de dez. de 2024

·

A estadia foi de 2 noites

Nice and clean hotel. Professional and friendly staff

Nice and clean hotel. Professional and friendly staff

10

Kewania

29 de nov. de 2025

·

A estadia foi de 1 noite

Great staff very courteous!

Great staff very courteous!

6

Jessica

17 de mai. de 2025

·

A estadia foi de 3 noites

Property was clean and well maintained. Service was OK. Unfortunately they sent me to a room that already had a guest in it. It was quite unsettling.

Property was clean and well maintained. Service was OK. Unfortunately they sent me to a room that already had a guest in it. It was quite unsettling.

10

David

13 de jun. de 2025

·

A estadia foi de 6 noites

Very good value. People were very attentive and hotel was well maintained.

Very good value. People were very attentive and hotel was well maintained.

2

George

12 de mai. de 2025

·

A estadia foi de 1 noite

My recent experience at the Sonesta Essential Columbus in Georgia was so unprofessional and predatory that I feel obligated to warn other travelers, especially those new to the area or in uniform. Upon arriving the day of my prepaid reservation, I was met by Helen, the Front Desk Manager, who informed me that although the hotel had clean, empty rooms available, she would not allow me to check in early—unless I paid for an entire second night. Not a standard early check-in fee, but a full additional night’s charge, just to access the room I had already paid for that same day. Following this encounter, Expedia customer service contacted Helen directly to attempt a resolution. She refused to adjust her position, denied a refund for the reservation that had been made just hours earlier, and declined to allow a change of dates or credit the booking for future use. The whole interaction was both inflexible and exploitative. This hotel appears to operate with policies that prey on less experienced or transient travelers, including young servicemembers stationed at nearby Fort Benning. It’s hard to imagine this kind of behavior being tolerated at a reputable property. If you’re looking for fairness, decency, or even the most basic customer service, do yourself a favor and steer clear of Sonesta Essential Columbus. This wasn’t just bad hospitality—it was a deliberate cash grab that disrespected both my time and my patronage.

My recent experience at the Sonesta Essential Columbus in Georgia was so unprofessional and predatory that I feel obligated to warn other travelers, especially those new to the area or in uniform. Upon arriving the day of my prepaid reservation, I was met by Helen, the Front Desk Manager, who informed me that although the hotel had clean, empty rooms available, she would not allow me to check in early—unless I paid for an entire second night. Not a standard early check-in fee, but a full additional night’s charge, just to access the room I had already paid for that same day. Following this encounter, Expedia customer service contacted Helen directly to attempt a resolution. She refused to adjust her position, denied a refund for the reservation that had been made just hours earlier, and declined to allow a change of dates or credit the booking for future use. The whole interaction was both inflexible and exploitative. This hotel appears to operate with policies that prey on less experienced or transient travelers, including young servicemembers stationed at nearby Fort Benning. It’s hard to imagine this kind of behavior being tolerated at a reputable property. If you’re looking for fairness, decency, or even the most basic customer service, do yourself a favor and steer clear of Sonesta Essential Columbus. This wasn’t just bad hospitality—it was a deliberate cash grab that disrespected both my time and my patronage.

6

Eric

16 de mai. de 2025

·

A estadia foi de 1 noite

I waited 10 to 15 mins to check in because no one was at the front desk

I waited 10 to 15 mins to check in because no one was at the front desk

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Muitos descrevem uma localização conveniente e segura, perto de restaurantes e lojas, com acesso razoável a Fort Moore e às principais rodovias.

Avaliações dos hóspedes relacionadas

10

Jessica

23 de jun. de 2025

·

A estadia foi de 3 noites

Very convenient to shopping, dining and area attractions.

Very convenient to shopping, dining and area attractions.

10

Vanessa

19 de mai. de 2025

·

A estadia foi de 4 noites

It was a suitable stay and convenient to everything we needed during our stay.

It was a suitable stay and convenient to everything we needed during our stay.

8

Brandy

4 de mai. de 2025

·

A estadia foi de 1 noite

Convenient location, could use better signage.

Convenient location, could use better signage.

10

Patricia

1 de abr. de 2025

·

A estadia foi de 1 noite

First stay at a Sonesta. It was very nice, clean and up-to-date. This location is quiet but close to restaurants.

First stay at a Sonesta. It was very nice, clean and up-to-date. This location is quiet but close to restaurants.

10

Lisa

17 de nov. de 2023

·

A estadia foi de 1 noite

Clean and very comfortable. Great showers and great beds. Close to everything.

Clean and very comfortable. Great showers and great beds. Close to everything.

10

Kearsis

12 de mai. de 2024

·

A estadia foi de 1 noite

Good location. Convenient to lots of restaurants & shopping.

Good location. Convenient to lots of restaurants & shopping.

10

Tawanna

19 de fev. de 2025

·

A estadia foi de 1 noite

Veru convenient location, easy access to restaurants and shopping. Beautiful entrance, great staff very polite and friendly. Affordable prices, easy check-in. Clean room, just lukewarm water, takes a while to get hot. Thanks.

Veru convenient location, easy access to restaurants and shopping. Beautiful entrance, great staff very polite and friendly. Affordable prices, easy check-in. Clean room, just lukewarm water, takes a while to get hot. Thanks.

10

Mariah

10 de abr. de 2025

·

A estadia foi de 1 noite

Convenient location

Convenient location

8

Travis

25 de jul. de 2025

·

A estadia foi de 3 noites

It was a clean place to stay the weekend. Breakfast was adequate. Location was good and felt safe.

It was a clean place to stay the weekend. Breakfast was adequate. Location was good and felt safe.

6

Manuel

13 de out. de 2024

·

A estadia foi de 2 noites

We stayed a couple of nights and like the excellent front desk service and the hotel has 2 working elevators. The breakfast was ok with scrambled eggs, varieties of breads, and some fruits. What I didn’t like was the fact that the pool was murky green and had a sign sayin it was closed. Other than that, it’s a nice quiet area about 25 min from Ft Moore.

We stayed a couple of nights and like the excellent front desk service and the hotel has 2 working elevators. The breakfast was ok with scrambled eggs, varieties of breads, and some fruits. What I didn’t like was the fact that the pool was murky green and had a sign sayin it was closed. Other than that, it’s a nice quiet area about 25 min from Ft Moore.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã varia de ótimo a decepcionante: alguns acharam boa variedade, enquanto outros notaram opções limitadas, itens acabando ou estações desatendidas, e a área do café no lobby ocasionalmente ficava sem água quente ou com café frio.

Avaliações dos hóspedes relacionadas

10

Karen

27 de ago. de 2025

·

A estadia foi de 1 noite

Our stay was very nice the room was clean, and the breakfast was good, and the coffee/expresso machine was great. The staff was very accommodating when the elevator was out. I would stay here again.

Our stay was very nice the room was clean, and the breakfast was good, and the coffee/expresso machine was great. The staff was very accommodating when the elevator was out. I would stay here again.

6

Judene

27 de nov. de 2025

·

A estadia foi de 2 noites

Staff was nice. Very basic hotel. Room was clean but there was mold in the shower and white comforter had some spots on it. The Continental breakfast was very bare.

Staff was nice. Very basic hotel. Room was clean but there was mold in the shower and white comforter had some spots on it. The Continental breakfast was very bare.

10

Jeff

11 de mai. de 2025

·

A estadia foi de 1 noite

Clean and quiet. Staff were mostly pleasant. Lobby 24 hour coffee station needed attention (cold coffee and no hot water)

Clean and quiet. Staff were mostly pleasant. Lobby 24 hour coffee station needed attention (cold coffee and no hot water)

8

J

27 de dez. de 2024

·

A estadia foi de 2 noites

Nice people. Breakfast wasn’t tended to very well. Clean. Nice beds.

Nice people. Breakfast wasn’t tended to very well. Clean. Nice beds.

10

Appollonia

19 de mar. de 2025

·

A estadia foi de 1 noite

My stay was wonderful clean room. Great breakfast

My stay was wonderful clean room. Great breakfast

8

Rodney

7 de abr. de 2025

·

A estadia foi de 1 noite

Everything you might expect. Good location. Food nearby. Hotel fairly new it seemed. Friendly staff. Our sheets were soiled. Not sure if stained or not clean. Fair price. Breakfast good. Would stay here again.

Everything you might expect. Good location. Food nearby. Hotel fairly new it seemed. Friendly staff. Our sheets were soiled. Not sure if stained or not clean. Fair price. Breakfast good. Would stay here again.

8

Betina

14 de out. de 2025

·

A estadia foi de 1 noite

Breakfast was a little disappointing

Breakfast was a little disappointing

10

james

22 de nov. de 2025

·

A estadia foi de 3 noites

Yes breakfast was good with choices

Yes breakfast was good with choices

10

Brenda

23 de fev. de 2025

·

A estadia foi de 1 noite

We were traveling through and stopped to spend the night. As we looked through the list of hotels, Sonesta was affordable and the reviews were great. We found this hotel to be very clean, the room was very comfortable and the breakfast was excellent. We would highly recommend this hotel!

We were traveling through and stopped to spend the night. As we looked through the list of hotels, Sonesta was affordable and the reviews were great. We found this hotel to be very clean, the room was very comfortable and the breakfast was excellent. We would highly recommend this hotel!

10

Jeyshira

29 de abr. de 2025

·

A estadia foi de 2 noites

The breakfast was great, the hotel was quiet and the staff was really helpful!

The breakfast was great, the hotel was quiet and the staff was really helpful!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

8

Janet

há 5 dias

·

A estadia foi de 2 noites

The room was clean so was the linen plenty if towels it was cool in the room the staff at the desk was very nice and helpful

The room was clean so was the linen plenty if towels it was cool in the room the staff at the desk was very nice and helpful

4

cheri

semana passada

·

A estadia foi de 1 noite

Staff was great, food was terrible. Lotion was disgusting old. Found a mouse turd on my bed after searching it the before had. È

Staff was great, food was terrible. Lotion was disgusting old. Found a mouse turd on my bed after searching it the before had. È

10

Tricia

semana passada

·

A estadia foi de 2 noites

Everything was great and enjoyed our time!

Everything was great and enjoyed our time!

10

Deborah

há 2 semanas

·

A estadia foi de 2 noites

It was a great experience staying for 2 nights. The location was a plus and it was very quiet and safe. The room was clean and staff was friendly.

It was a great experience staying for 2 nights. The location was a plus and it was very quiet and safe. The room was clean and staff was friendly.

10

Charles

há 4 semanas

·

A estadia foi de 1 noite

Very convenient to everything!

Very convenient to everything!

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

Check-in a partir das 15:00

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $105	18	19
20 $85	21 $85	22 $85	23 $86	24 $92	25 $96	26 $96
27 $85	28 $85	29 $85	30 $86

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
Este alojamento aceita cartões de crédito e cartões de débito; não se aceita numerário
O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor e detetor de fumo.

A piscina sazonal estará aberta entre maio e setembro.
A piscina está aberta das 9:00 às 21:00.
O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
O alojamento aceita animais de estimação apenas em quartos específicos e aplica outras restrições aos mesmos (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas"). Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva.
O alojamento disponibiliza check-out sem contacto.
Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.

Depósito para estadia de animais de estimação: 150.00 USD por estadia
Estadia de animais de estimação: 50 USD por animal (varia consoante a duração da estadia)
Os animais de serviço estão isentos de taxas
Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
Cama desdobrável: 25.00 USD por noite

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.