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Sonesta Essential Columbus

From

US$ 96

/ noite

Sonesta Essential Columbus - Image 1

Sonesta Essential Columbus - Quarto

Sonesta Essential Columbus - Quarto

Sonesta Essential Columbus - Recepção

Sonesta Essential Columbus - Banheiro

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From

US$ 96

/ noite

Sobre esta propriedade

Não perca as atividades de recreação, como uma academia e piscina de temporada. Este hotel oferece Wi-Fi de cortesia, loja de presentes/banca de jornal e TV na área comum.

Comodidades

Não perca as atividades de recreação, como uma academia e piscina de temporada. Este hotel oferece Wi-Fi de cortesia, loja de presentes/banca de jornal e TV na área comum.

Comodidades

As comodidades presentes incluem um business center 24 horas, check-out expresso e jornais de cortesia no saguão. Hotel possui um espaço de 232 metros quadrados, contendo espaço para conferência e salas de reunião, e é o local ideal para quem está planejando eventos em Columbus. Estacionamento grátis sem manobrista está disponível no local.

Jantar

Sonesta Essential Columbus conta com uma lanchonete/delicatessen onde os hóspedes pode saborear uma refeição. Café da manhã continental grátis é servido durante a semana, entre 6h e 9h.

Quartos

Sinta-se em casa em um de nossos 88 quartos com decoração individual, com geladeiras e micro-ondas. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. Banheiro privativo com chuveiro/banheira combinados apresenta produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem cofres e escrivaninhas, além de telefones com chamadas locais grátis.

Localização

No centro financeiro e com excelente localização em Columbus, Sonesta Essential Columbus fica a 5 minutos de carro de Hughston Clinic e de Piedmont Columbus Regional Northside. Este hotel fica a 3 km de Columbus Park Crossing e a 4,1 km de Georgia Visitor Information Center - Columbus.

Lugares próximos

Columbus Park Crossing(1.8 milhas)
Hughston Clinic(2 milhas)
Piedmont Columbus Regional Northside(2.2 milhas)
Georgia Visitor Information Center - Columbus(2.5 milhas)
Heath Park(2.6 milhas)
Bowlero Columbus(2.7 milhas)
Charlie Hill Park(3.8 milhas)
Lake Oliver Marina(4.2 milhas)
Columbus Technical College(4.3 milhas)
Flat Rock Park(4.5 milhas)
Chattahoochee River(4.6 milhas)
Universidade Estadual de Columbus(4.8 milhas)
Campo de golfe Bull Creek(4.8 milhas)
St. Francis-Emory Healthcare(4.8 milhas)
Lunch Box Museum(5 milhas)
O aeroporto mais próximo fica a Aeroporto de Columbus Metropolitan (CSG)(4.8 milhas)

Estacionamento
Piscina
Quartos de não fumantes
Centro de negócios
Instalações para jantares/Eventos
Caixa eletrônico

Localização

4027 Veterans Court, Colombus, Geórgia, Estados Unidos

Columbus Park Crossing (1.8 milhas)

Hughston Clinic (2 milhas)

Piedmont Columbus Regional Northside (2.2 milhas)

Georgia Visitor Information Center - Columbus (2.5 milhas)

Heath Park (2.6 milhas)

Bowlero Columbus (2.7 milhas)

Mais informações sobre a localização

Opções de quarto

5

Quarto, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Quarto, 2 camas Queen

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Suíte, 1 cama King, acessível

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Quarto, 1 cama King, acessível

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Suíte, várias camas

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Cama De Casal Grande

Acomoda 5

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Suíte, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 3

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Quarto, 2 camas Queen, acessível

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Avaliações dos hóspedes

8.4

Muito bom

Com base em 1.004 avaliações verificadas

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No Sonesta Essential Columbus, os hóspedes frequentemente elogiam a equipe atenciosa e prestativa, bem como quartos confortáveis e tranquilos, mas as avaliações apontam consistentemente para a inconsistência na limpeza e na manutenção, além de problemas recorrentes nas instalações, como elevadores fora de serviço, piscina fechada ou turva e áreas comuns quentes.

Comodidades

Pouco Confiável

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No Sonesta Essential Columbus, os hóspedes frequentemente elogiam a equipe atenciosa e prestativa, bem como quartos confortáveis e tranquilos, mas as avaliações apontam consistentemente para a inconsistência na limpeza e na manutenção, além de problemas recorrentes nas instalações, como elevadores fora de serviço, piscina fechada ou turva e áreas comuns quentes.

O feedback sobre o café da manhã varia de ótimo a decepcionante, com alguns relatos de opções limitadas ou estações desacompanhadas. Muitos consideram a localização conveniente e segura, próxima a restaurantes, lojas e Fort Moore. Ideal para estadias curtas e sem luxos, desde que se possa ignorar alguns imprevistos operacionais.

Comodidades

Pouco Confiável

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Paradas recorrentes nos elevadores, piscina fechada ou suja, calor excessivo no lobby e nas áreas dos elevadores devido a problemas no ar condicionado, e máquinas de gelo quebradas foram relatados em diversas estadias.

Avaliações dos hóspedes relacionadas

6

Tamela

3 de jul. de 2025

·

Hospedou-se por 4 noites

When I first arrived, I noticed the pool was green and murky. I told the front desk that I was here to swim in the pool and she guaranteed that it was OK to swim in because her children were swimming in the day before. I was there for four nights in the pool was never cleaned and never ready to swim in. There was no compensation given by the hotel because it was paid for through Expedia. The staff was not very nice about the situation and said there was nothing they could do about it.

When I first arrived, I noticed the pool was green and murky. I told the front desk that I was here to swim in the pool and she guaranteed that it was OK to swim in because her children were swimming in the day before. I was there for four nights in the pool was never cleaned and never ready to swim in. There was no compensation given by the hotel because it was paid for through Expedia. The staff was not very nice about the situation and said there was nothing they could do about it.

8

Walter

21 de ago. de 2025

·

Hospedou-se por 2 noites

Good stay for two days. However, the elecators were not working.

Good stay for two days. However, the elecators were not working.

8

Tameka

22 de jun. de 2025

·

Hospedou-se por 1 noite

All but one ice maker is broken. The clerk explained that a new owner was why the sign off says $50-100 but she automatically charged me $100. The bathroom on lobby floor smell like mold. Our room is nice except the vent fan in the bathroom is VERY loud.

All but one ice maker is broken. The clerk explained that a new owner was why the sign off says $50-100 but she automatically charged me $100. The bathroom on lobby floor smell like mold. Our room is nice except the vent fan in the bathroom is VERY loud.

8

April

29 de ago. de 2025

·

Hospedou-se por 1 noite

Clean rooms. Lobby had large fans. As if air conditioning was not working correctly.

Clean rooms. Lobby had large fans. As if air conditioning was not working correctly.

4

Zach

14 de out. de 2025

·

Hospedou-se por 1 noite

The elevator is still out of service. The only rooms available were on floors 3 and up. Some of the steps had broken lose and were sagging when stepped on.

The elevator is still out of service. The only rooms available were on floors 3 and up. Some of the steps had broken lose and were sagging when stepped on.

8

Elizabeth

9 de mai. de 2025

·

Hospedou-se por 1 noite

Overall our experience was great. The pool was closed, which was a little disappointing being that i sort of booked this hotel so the kids could swim. Staff was friendly.

Overall our experience was great. The pool was closed, which was a little disappointing being that i sort of booked this hotel so the kids could swim. Staff was friendly.

4

Jacqueline

26 de set. de 2025

·

Hospedou-se por 4 noites

Elevator down for whole weekend. Never heard back from GM in regards to email that was sent by hotels.com

Elevator down for whole weekend. Never heard back from GM in regards to email that was sent by hotels.com

2

Vickie

5 de set. de 2025

·

Hospedou-se por 1 noite

Did not stay because of broken elevator.

Did not stay because of broken elevator.

6

Manuel

13 de out. de 2024

·

Hospedou-se por 2 noites

We stayed a couple of nights and like the excellent front desk service and the hotel has 2 working elevators. The breakfast was ok with scrambled eggs, varieties of breads, and some fruits. What I didn’t like was the fact that the pool was murky green and had a sign sayin it was closed. Other than that, it’s a nice quiet area about 25 min from Ft Moore.

We stayed a couple of nights and like the excellent front desk service and the hotel has 2 working elevators. The breakfast was ok with scrambled eggs, varieties of breads, and some fruits. What I didn’t like was the fact that the pool was murky green and had a sign sayin it was closed. Other than that, it’s a nice quiet area about 25 min from Ft Moore.

8

Joshua

5 de out. de 2025

·

Hospedou-se por 2 noites

Always a good stay when I go monthly. Elevator hasn’t worked the last 2 months but everything else has been good. Front desk staff are very helpful and accommodating

Always a good stay when I go monthly. Elevator hasn’t worked the last 2 months but everything else has been good. Front desk staff are very helpful and accommodating

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

A opinião sobre a limpeza é variada: alguns hóspedes consideraram os quartos limpos, mas outros relataram mofo nos banheiros, roupas de cama e carpetes manchados ou desgastados, odores persistentes e áreas que precisam de uma limpeza ou atualização mais profunda.

Avaliações dos hóspedes relacionadas

6

Kellie

5 de abr. de 2025

·

Hospedou-se por 4 noites

Bad house cleaning, toilet didn’t flush properly and not a very clean

Bad house cleaning, toilet didn’t flush properly and not a very clean

6

Kathleen

31 de out. de 2025

·

Hospedou-se por 1 noite

Staff was very hard to find , our door was broke in the bathroom , tub wasn’t clean either ! Wasn’t told about being charged more till I got there !

Staff was very hard to find , our door was broke in the bathroom , tub wasn’t clean either ! Wasn’t told about being charged more till I got there !

6

Judene

27 de nov. de 2025

·

Hospedou-se por 2 noites

Staff was nice. Very basic hotel. Room was clean but there was mold in the shower and white comforter had some spots on it. The Continental breakfast was very bare.

Staff was nice. Very basic hotel. Room was clean but there was mold in the shower and white comforter had some spots on it. The Continental breakfast was very bare.

4

JIHAE

15 de out. de 2023

·

Hospedou-se por 1 noite

The hotel room had a strong smell of old carpet. The bedding was also dusty and a little dirty. Overall I was disappointed.

The hotel room had a strong smell of old carpet. The bedding was also dusty and a little dirty. Overall I was disappointed.

10

Shannon

2 de nov. de 2025

·

Hospedou-se por 2 noites

Staff was terrific and very helpful. Very pleased with our stay. Bed was comfortable and room was clean. Would stay here again. We did not have a pet with us but noticed others and hotel seems very pet friendly with treat jar near entrance .

Staff was terrific and very helpful. Very pleased with our stay. Bed was comfortable and room was clean. Would stay here again. We did not have a pet with us but noticed others and hotel seems very pet friendly with treat jar near entrance .

2

Corey

29 de mai. de 2025

·

Hospedou-se por 1 noite

This may be the worst hotel ive stayed at so far in Georgia. When we got in the room we could see visible stains on the chairs, walls, mattresses and the drawers weren’t even clean. Crumbs and lint in every one. One chair in the room had mold growing on the legs. AC didn’t work and breakfast was only sausage and eggs nothing else.

This may be the worst hotel ive stayed at so far in Georgia. When we got in the room we could see visible stains on the chairs, walls, mattresses and the drawers weren’t even clean. Crumbs and lint in every one. One chair in the room had mold growing on the legs. AC didn’t work and breakfast was only sausage and eggs nothing else.

4

Christian

28 de jul. de 2024

·

Hospedou-se por 3 noites

The bathroom in our hotel was pretty dirty. Mold on the shower curtain and the mini fridge in the room did not close all the way. The carpet had weird stains on it, so did the walls.

The bathroom in our hotel was pretty dirty. Mold on the shower curtain and the mini fridge in the room did not close all the way. The carpet had weird stains on it, so did the walls.

4

Gerald

1 de nov. de 2023

·

Hospedou-se por 1 noite

There was mold ( black in color)-lots of it in the bathroom. The room smelled like dog or cat poo. When asked to change rooms they said they were sold out. The phone didn't work. The rugs in the elevator were old and very dirty.

There was mold ( black in color)-lots of it in the bathroom. The room smelled like dog or cat poo. When asked to change rooms they said they were sold out. The phone didn't work. The rugs in the elevator were old and very dirty.

6

Nicole

16 de out. de 2024

·

Hospedou-se por 4 noites

The lobby is nice, but the rooms desperately need updating. Carpets were stained and felt dirty, didn’t want to walk barefoot. The shower tile was chipped and stained. The towels and bedding were cheap and scratchy.

The lobby is nice, but the rooms desperately need updating. Carpets were stained and felt dirty, didn’t want to walk barefoot. The shower tile was chipped and stained. The towels and bedding were cheap and scratchy.

2

Carol

7 de mai. de 2023

·

Hospedou-se por 2 noites

Sheet were dirty slept in. Had to have clean sheets disgusting. Found dirty clothes in corner of room. Never going here again

Sheet were dirty slept in. Had to have clean sheets disgusting. Found dirty clothes in corner of room. Never going here again

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são geralmente espaçosos e silenciosos, com camas confortáveis, mas muitos mostram sinais de desgaste e problemas de manutenção, como água quente instável, banheiros e acessórios antigos, e geladeiras ocasionais barulhentas ou com defeito.

Avaliações dos hóspedes relacionadas

8

Sheldon

21 de jul. de 2024

·

Hospedou-se por 3 noites

Toilet seat were to kow..

Toilet seat were to kow..

8

Anselmo

20 de dez. de 2023

·

Hospedou-se por 3 noites

Over it was good, only thing that really bothered me was the mini fridge. Dam thing was noisy.

Over it was good, only thing that really bothered me was the mini fridge. Dam thing was noisy.

10

Hannah

14 de nov. de 2023

·

Hospedou-se por 1 noite

It was a very spacious suite and very nice. There were stains on a table and some on the couch. Not too sure if there was anyway they could clean that up. The bed was big and felt nice. However, our tv did not work. Thankfully we were only staying for one night so it did not matter too much. Room 213 is where its at!

It was a very spacious suite and very nice. There were stains on a table and some on the couch. Not too sure if there was anyway they could clean that up. The bed was big and felt nice. However, our tv did not work. Thankfully we were only staying for one night so it did not matter too much. Room 213 is where its at!

8

Rebecca

26 de abr. de 2024

·

Hospedou-se por 3 noites

The room was quiet and comfortable. Front desk staff was friendly, welcoming and very helpful to meet all of my requests. Pillows need replacing and housekeeping could use some training.

The room was quiet and comfortable. Front desk staff was friendly, welcoming and very helpful to meet all of my requests. Pillows need replacing and housekeeping could use some training.

10

Jamie

7 de abr. de 2023

·

Hospedou-se por 3 noites

Loved the beds! Very comfortable. Quiet area. Fridge kept freezing my food. Needed some work.

Loved the beds! Very comfortable. Quiet area. Fridge kept freezing my food. Needed some work.

6

Jessica

3 de jul. de 2025

·

Hospedou-se por 1 noite

Sheets were clean but looked old and worn. There were chips behind my bed. The bathtub was clean but looked old and rusted. The water was cold!

Sheets were clean but looked old and worn. There were chips behind my bed. The bathtub was clean but looked old and rusted. The water was cold!

6

Cristina

4 de nov. de 2023

·

Hospedou-se por 2 noites

Bathroom had quite a bit of mildew (room 119) and felt a bit dirty. Staff were INCREDIBLE and kind. Walls are thin--bring headphones! Large space inside rooms, very convenient location!

Bathroom had quite a bit of mildew (room 119) and felt a bit dirty. Staff were INCREDIBLE and kind. Walls are thin--bring headphones! Large space inside rooms, very convenient location!

6

Nicole

16 de out. de 2024

·

Hospedou-se por 4 noites

The lobby is nice, but the rooms desperately need updating. Carpets were stained and felt dirty, didn’t want to walk barefoot. The shower tile was chipped and stained. The towels and bedding were cheap and scratchy.

The lobby is nice, but the rooms desperately need updating. Carpets were stained and felt dirty, didn’t want to walk barefoot. The shower tile was chipped and stained. The towels and bedding were cheap and scratchy.

6

Lashirl

24 de mai. de 2025

·

Hospedou-se por 1 noite

older hotel on the inside. limited upgrades

older hotel on the inside. limited upgrades

8

Sherri

20 de jan. de 2025

·

Hospedou-se por 1 noite

The shower has the best pressure and hot water temp was perfect! The beds are comfy and rooms spacious. There were a couple issues but something easily missed and corrected. Nice area for a walk. Breakfast is 6am to 9am, so they appeared to be out of some items by 8:30 but still choices for a little something before getting on the road. I'll stay here again!

The shower has the best pressure and hot water temp was perfect! The beds are comfy and rooms spacious. There were a couple issues but something easily missed and corrected. Nice area for a walk. Breakfast is 6am to 9am, so they appeared to be out of some items by 8:30 but still choices for a little something before getting on the road. I'll stay here again!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe é frequentemente descrita como amigável e prestativa, embora alguns hóspedes tenham relatado atendimento lento ou pouco responsivo na recepção, atrasos ou erros no check-in, e respostas inflexíveis em relação a depósitos, reembolsos ou check-in antecipado.

Avaliações dos hóspedes relacionadas

4

Melissa

13 de out. de 2024

·

Hospedou-se por 3 noites

I recently stayed this hotel & unfortunately, my experience was disappointing. After the housekeeping staff cleaned my room, there was an overwhelming smell that resembled a wet, dirty dog. It was so strong that I nearly felt sick upon entering. I was surprised to learn that pets are allowed in the hotel, and I believe there should be better measures in place for cleaning pet-friendly rooms, such as using specialized vacuums to mitigate these odors. Additionally, I encountered a problem with the shower. The temperature knob would frequently fall to a dangerously high setting, making it difficult to use safely. I had to hold it in place for my daughter during her bath to prevent any chance of scalding. Overall, I expected a more pleasant stay given the hotel’s reputation. I hope they address these issues to enhance the experience for future guests.

I recently stayed this hotel & unfortunately, my experience was disappointing. After the housekeeping staff cleaned my room, there was an overwhelming smell that resembled a wet, dirty dog. It was so strong that I nearly felt sick upon entering. I was surprised to learn that pets are allowed in the hotel, and I believe there should be better measures in place for cleaning pet-friendly rooms, such as using specialized vacuums to mitigate these odors. Additionally, I encountered a problem with the shower. The temperature knob would frequently fall to a dangerously high setting, making it difficult to use safely. I had to hold it in place for my daughter during her bath to prevent any chance of scalding. Overall, I expected a more pleasant stay given the hotel’s reputation. I hope they address these issues to enhance the experience for future guests.

6

Leslie

9 de ago. de 2025

·

Hospedou-se por 1 noite

Second time staying. I thought it was a one time thing but nope the night time person sure seemed he didn't want to be there or even help the guests. Figured they would have gotten the lobby a/c fixed nope still using fan's. Sorry won't be back.

Second time staying. I thought it was a one time thing but nope the night time person sure seemed he didn't want to be there or even help the guests. Figured they would have gotten the lobby a/c fixed nope still using fan's. Sorry won't be back.

2

Charles

12 de out. de 2025

·

Hospedou-se por 2 noites

If want to stay at a hotel with no working elevator, a hot and muggy front desk and breakfast area, and a management team with a take it or leave it attitude then this is your place. They are listed as pet friendly but that comes with a steep price. If you are not pleased with that and what a refund so you can go to another hotel Too Bad as neither the hotel nor Expedia will refund your money, even when you never accepted the room. Don’t ask for the general manager as they won’t tell you his or her name or give you their phone number. When you call Expedia they do nothing to help you.

If want to stay at a hotel with no working elevator, a hot and muggy front desk and breakfast area, and a management team with a take it or leave it attitude then this is your place. They are listed as pet friendly but that comes with a steep price. If you are not pleased with that and what a refund so you can go to another hotel Too Bad as neither the hotel nor Expedia will refund your money, even when you never accepted the room. Don’t ask for the general manager as they won’t tell you his or her name or give you their phone number. When you call Expedia they do nothing to help you.

10

Shannon

2 de nov. de 2025

·

Hospedou-se por 2 noites

Staff was terrific and very helpful. Very pleased with our stay. Bed was comfortable and room was clean. Would stay here again. We did not have a pet with us but noticed others and hotel seems very pet friendly with treat jar near entrance .

Staff was terrific and very helpful. Very pleased with our stay. Bed was comfortable and room was clean. Would stay here again. We did not have a pet with us but noticed others and hotel seems very pet friendly with treat jar near entrance .

10

Michael

19 de dez. de 2024

·

Hospedou-se por 2 noites

Nice and clean hotel. Professional and friendly staff

Nice and clean hotel. Professional and friendly staff

10

Kewania

29 de nov. de 2025

·

Hospedou-se por 1 noite

Great staff very courteous!

Great staff very courteous!

6

Jessica

17 de mai. de 2025

·

Hospedou-se por 3 noites

Property was clean and well maintained. Service was OK. Unfortunately they sent me to a room that already had a guest in it. It was quite unsettling.

Property was clean and well maintained. Service was OK. Unfortunately they sent me to a room that already had a guest in it. It was quite unsettling.

10

David

13 de jun. de 2025

·

Hospedou-se por 6 noites

Very good value. People were very attentive and hotel was well maintained.

Very good value. People were very attentive and hotel was well maintained.

2

George

12 de mai. de 2025

·

Hospedou-se por 1 noite

My recent experience at the Sonesta Essential Columbus in Georgia was so unprofessional and predatory that I feel obligated to warn other travelers, especially those new to the area or in uniform. Upon arriving the day of my prepaid reservation, I was met by Helen, the Front Desk Manager, who informed me that although the hotel had clean, empty rooms available, she would not allow me to check in early—unless I paid for an entire second night. Not a standard early check-in fee, but a full additional night’s charge, just to access the room I had already paid for that same day. Following this encounter, Expedia customer service contacted Helen directly to attempt a resolution. She refused to adjust her position, denied a refund for the reservation that had been made just hours earlier, and declined to allow a change of dates or credit the booking for future use. The whole interaction was both inflexible and exploitative. This hotel appears to operate with policies that prey on less experienced or transient travelers, including young servicemembers stationed at nearby Fort Benning. It’s hard to imagine this kind of behavior being tolerated at a reputable property. If you’re looking for fairness, decency, or even the most basic customer service, do yourself a favor and steer clear of Sonesta Essential Columbus. This wasn’t just bad hospitality—it was a deliberate cash grab that disrespected both my time and my patronage.

My recent experience at the Sonesta Essential Columbus in Georgia was so unprofessional and predatory that I feel obligated to warn other travelers, especially those new to the area or in uniform. Upon arriving the day of my prepaid reservation, I was met by Helen, the Front Desk Manager, who informed me that although the hotel had clean, empty rooms available, she would not allow me to check in early—unless I paid for an entire second night. Not a standard early check-in fee, but a full additional night’s charge, just to access the room I had already paid for that same day. Following this encounter, Expedia customer service contacted Helen directly to attempt a resolution. She refused to adjust her position, denied a refund for the reservation that had been made just hours earlier, and declined to allow a change of dates or credit the booking for future use. The whole interaction was both inflexible and exploitative. This hotel appears to operate with policies that prey on less experienced or transient travelers, including young servicemembers stationed at nearby Fort Benning. It’s hard to imagine this kind of behavior being tolerated at a reputable property. If you’re looking for fairness, decency, or even the most basic customer service, do yourself a favor and steer clear of Sonesta Essential Columbus. This wasn’t just bad hospitality—it was a deliberate cash grab that disrespected both my time and my patronage.

6

Eric

16 de mai. de 2025

·

Hospedou-se por 1 noite

I waited 10 to 15 mins to check in because no one was at the front desk

I waited 10 to 15 mins to check in because no one was at the front desk

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Muitos descrevem uma localização conveniente e segura, perto de restaurantes e lojas, com acesso razoável a Fort Moore e às principais vias.

Avaliações dos hóspedes relacionadas

10

Jessica

23 de jun. de 2025

·

Hospedou-se por 3 noites

Very convenient to shopping, dining and area attractions.

Very convenient to shopping, dining and area attractions.

10

Vanessa

19 de mai. de 2025

·

Hospedou-se por 4 noites

It was a suitable stay and convenient to everything we needed during our stay.

It was a suitable stay and convenient to everything we needed during our stay.

8

Brandy

4 de mai. de 2025

·

Hospedou-se por 1 noite

Convenient location, could use better signage.

Convenient location, could use better signage.

10

Patricia

1 de abr. de 2025

·

Hospedou-se por 1 noite

First stay at a Sonesta. It was very nice, clean and up-to-date. This location is quiet but close to restaurants.

First stay at a Sonesta. It was very nice, clean and up-to-date. This location is quiet but close to restaurants.

10

Lisa

17 de nov. de 2023

·

Hospedou-se por 1 noite

Clean and very comfortable. Great showers and great beds. Close to everything.

Clean and very comfortable. Great showers and great beds. Close to everything.

10

Kearsis

12 de mai. de 2024

·

Hospedou-se por 1 noite

Good location. Convenient to lots of restaurants & shopping.

Good location. Convenient to lots of restaurants & shopping.

10

Tawanna

19 de fev. de 2025

·

Hospedou-se por 1 noite

Veru convenient location, easy access to restaurants and shopping. Beautiful entrance, great staff very polite and friendly. Affordable prices, easy check-in. Clean room, just lukewarm water, takes a while to get hot. Thanks.

Veru convenient location, easy access to restaurants and shopping. Beautiful entrance, great staff very polite and friendly. Affordable prices, easy check-in. Clean room, just lukewarm water, takes a while to get hot. Thanks.

10

Mariah

10 de abr. de 2025

·

Hospedou-se por 1 noite

Convenient location

Convenient location

8

Travis

25 de jul. de 2025

·

Hospedou-se por 3 noites

It was a clean place to stay the weekend. Breakfast was adequate. Location was good and felt safe.

It was a clean place to stay the weekend. Breakfast was adequate. Location was good and felt safe.

6

Manuel

13 de out. de 2024

·

Hospedou-se por 2 noites

We stayed a couple of nights and like the excellent front desk service and the hotel has 2 working elevators. The breakfast was ok with scrambled eggs, varieties of breads, and some fruits. What I didn’t like was the fact that the pool was murky green and had a sign sayin it was closed. Other than that, it’s a nice quiet area about 25 min from Ft Moore.

We stayed a couple of nights and like the excellent front desk service and the hotel has 2 working elevators. The breakfast was ok with scrambled eggs, varieties of breads, and some fruits. What I didn’t like was the fact that the pool was murky green and had a sign sayin it was closed. Other than that, it’s a nice quiet area about 25 min from Ft Moore.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã varia de ótimo a decepcionante; alguns encontraram boa variedade, enquanto outros notaram opções limitadas, itens acabando, ou estações desacompanhadas, e a área do café no lobby ocasionalmente não tinha água quente ou o café estava frio.

Avaliações dos hóspedes relacionadas

10

Karen

27 de ago. de 2025

·

Hospedou-se por 1 noite

Our stay was very nice the room was clean, and the breakfast was good, and the coffee/expresso machine was great. The staff was very accommodating when the elevator was out. I would stay here again.

Our stay was very nice the room was clean, and the breakfast was good, and the coffee/expresso machine was great. The staff was very accommodating when the elevator was out. I would stay here again.

6

Judene

27 de nov. de 2025

·

Hospedou-se por 2 noites

Staff was nice. Very basic hotel. Room was clean but there was mold in the shower and white comforter had some spots on it. The Continental breakfast was very bare.

Staff was nice. Very basic hotel. Room was clean but there was mold in the shower and white comforter had some spots on it. The Continental breakfast was very bare.

10

Jeff

11 de mai. de 2025

·

Hospedou-se por 1 noite

Clean and quiet. Staff were mostly pleasant. Lobby 24 hour coffee station needed attention (cold coffee and no hot water)

Clean and quiet. Staff were mostly pleasant. Lobby 24 hour coffee station needed attention (cold coffee and no hot water)

8

J

27 de dez. de 2024

·

Hospedou-se por 2 noites

Nice people. Breakfast wasn’t tended to very well. Clean. Nice beds.

Nice people. Breakfast wasn’t tended to very well. Clean. Nice beds.

10

Appollonia

19 de mar. de 2025

·

Hospedou-se por 1 noite

My stay was wonderful clean room. Great breakfast

My stay was wonderful clean room. Great breakfast

8

Rodney

7 de abr. de 2025

·

Hospedou-se por 1 noite

Everything you might expect. Good location. Food nearby. Hotel fairly new it seemed. Friendly staff. Our sheets were soiled. Not sure if stained or not clean. Fair price. Breakfast good. Would stay here again.

Everything you might expect. Good location. Food nearby. Hotel fairly new it seemed. Friendly staff. Our sheets were soiled. Not sure if stained or not clean. Fair price. Breakfast good. Would stay here again.

8

Betina

14 de out. de 2025

·

Hospedou-se por 1 noite

Breakfast was a little disappointing

Breakfast was a little disappointing

10

james

22 de nov. de 2025

·

Hospedou-se por 3 noites

Yes breakfast was good with choices

Yes breakfast was good with choices

10

Brenda

23 de fev. de 2025

·

Hospedou-se por 1 noite

We were traveling through and stopped to spend the night. As we looked through the list of hotels, Sonesta was affordable and the reviews were great. We found this hotel to be very clean, the room was very comfortable and the breakfast was excellent. We would highly recommend this hotel!

We were traveling through and stopped to spend the night. As we looked through the list of hotels, Sonesta was affordable and the reviews were great. We found this hotel to be very clean, the room was very comfortable and the breakfast was excellent. We would highly recommend this hotel!

10

Jeyshira

29 de abr. de 2025

·

Hospedou-se por 2 noites

The breakfast was great, the hotel was quiet and the staff was really helpful!

The breakfast was great, the hotel was quiet and the staff was really helpful!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Deborah

há 2 semanas

·

Hospedou-se por 2 noites

It was a great experience staying for 2 nights. The location was a plus and it was very quiet and safe. The room was clean and staff was friendly.

It was a great experience staying for 2 nights. The location was a plus and it was very quiet and safe. The room was clean and staff was friendly.

10

Charles

há 4 semanas

·

Hospedou-se por 1 noite

Very convenient to everything!

Very convenient to everything!

10

Gregory

3 de ago. de 2026

·

Hospedou-se por 1 noite

Pleasant stay. Young guy at the front desk was very friendly and welcoming

Pleasant stay. Young guy at the front desk was very friendly and welcoming

8

Maria

1 de ago. de 2026

·

Hospedou-se por 2 noites

The staff was very friendly and helpful and the breakfast was very good.

The staff was very friendly and helpful and the breakfast was very good.

10

Bonetta

22 de jul. de 2026

·

Hospedou-se por 1 noite

My stay at this hotel was nice. It was clean and the staff was nice as well. I didnt get breakfast but my nephew was very happy with it.

My stay at this hotel was nice. It was clean and the staff was nice as well. I didnt get breakfast but my nephew was very happy with it.

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

Check-in a partir de 15:00

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $181	17 $105	18	19
20 $85	21 $85	22 $85	23 $86	24 $92	25 $96	26 $96
27 $85	28 $85	29 $85	30 $86

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto
Esta propriedade aceita cartões de crédito e cartões de débito. Não são aceitos pagamentos em dinheiro.
Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, extintor de incêndio e detector de fumaça

A piscina sazonal abre entre maio e setembro.
Acesso à piscina permitido entre 9h e 21h.
A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
A propriedade permite animais de estimação somente em determinados quartos e possui outras restrições (sobretaxas detalhadas na seção de Taxas). Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva.
Há possibilidade de check-out sem contato.
Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).

Depósito para animais de estimação: USD 150.00 por estadia
Taxa para animais de estimação: USD 50 (pode variar de acordo com a duração da estadia)
Animais de serviço são isentos de taxas
O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)
Taxa para cama dobrável: USD 25.00 por diária

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.