Les Sables Noirs & Spa

We were given a key that did not fit the lock. It took the hotel 20 minutes to fix while we had to stand next to the door. Additionally no soap products in the room. They gave them to me at reception when I asked and they apologized. Still for the price we are paying this is a bit annoying . Couch has many big stains.

Great location and views, however incredibly overcrowded communal areas during the day (pool oversubscribed, reception cluttered with early arrivals). The room was spacious however incredibly damp and humid, noticeable on every wall. Air-con was in the room but basically didn’t condition the rooms to the point where going outside in 28 degrees was more refreshing than being inside. Both nights sleep were terrible

I would like to say hotels.com is a complete disgrace. I’ve emailed them and tried chatting to the AI and also a live person on booking was promised three things, Seaview Bottle o f wine and a hotel with a pool neither were available no compensation no answers no nothing I can’t blame the hotel. I must blame hotels.com because of falce advertisement they Take money from customers and don’t get back to them.

Se paghi 350 Euro a notte non possono finire pane e brioche alle 9:30 e non puoi avere una sola fornitura di asciugamani per la spiaggia (se ne vuoi altre le paghi a parte…)

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