Heritage Suites Hotel
US$100
/ night
Avg. for November
Prices for Heritage Suites Hotel
Select dates to see prices and availability
US$100
/ night
Avg. for November
Monthly average prices
Nightly prices at Heritage Suites Hotel average US$76 in the cheapest month (October) and US$117 in the most expensive month (March), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$97 |
| February | US$113 |
| March | US$117 |
| April | US$87 |
| May | US$82 |
| June | US$89 |
| July | US$89 |
| August | US$85 |
| September | US$86 |
| October | US$76 |
| November | US$100 |
| December | US$99 |
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Nov · US$100
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Most expensive: March (~US$117)
Cheapest: October (~US$76)
About this property
2 restaurants, 9 indoor pools, and a full-service spa are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, a bar/lounge, and a poolside bar are onsite.
Heritage Suite...
Location
Located in Siem Reap, Heritage Suites Hotel is next to a golf course and near a boardwalk/promenade. Angkor Wat is a notable landmark, and travelers looking to shop may want to visit Pub Street and Angkor Night Market. Traveling with kids? Consider Khmer Ceramics & Fine Arts Centre and Angkor Botanical Garden. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with ziplining and ecotours.
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Tour desk
Room options
6
Suite with Private Pool
Room details
1 Extra-Large Double Bed
1 Sofa Bed
Sleeps 2
861 ft²
Garden ViewPool ViewAir ConditioningHeatingSafety Deposit BoxPrivate PoolPlunge Pool
7
Bungalow Suite
Room details
1 Extra-Large Double Bed
Sleeps 2
861 ft²
Courtyard ViewGarden ViewAir ConditioningHeatingSafety Deposit BoxPatioPool with View
6
Residence Suite
Room details
1 Extra-Large Double Bed
2 Sofa Beds
Sleeps 3
1722 ft²
Courtyard ViewGarden ViewAir ConditioningHeatingSafety Deposit BoxPrivate PoolPatio
5
Suite with Hot Tub
Room details
2 Extra-Large Double Beds
1 Sofa Bed
Sleeps 4
1130 ft²
Courtyard ViewGarden ViewAir ConditioningHeatingSafety Deposit BoxPatioPool with View
5
Heritage Double Room
Room details
1 Extra-Large Double Bed
Sleeps 2
323 ft²
Garden ViewAir ConditioningHeatingSafety Deposit BoxPool with ViewAccessible by Stairs
Guest reviews of Heritage Suites Hotel
8.8
Fabulous
Based on 197 verified reviews
Who stays here?
Business
4%
Couple
62%
Family
15%
Group
10%
Solo
8%
What guests think
AI-generated summary based on recent guest reviews
Reviews of Heritage Suites Hotel consistently praise its warm, exceptionally attentive staff, spacious boutique-style suites and bungalows, and relaxing facilities including a beautiful pool, quality spa, and enjoyable on-site touches like happy hour and occasional live jazz.
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What guests think
Reviews of Heritage Suites Hotel consistently praise its warm, exceptionally attentive staff, spacious boutique-style suites and bungalows, and relaxing facilities including a beautiful pool, quality spa, and enjoyable on-site touches like happy hour and occasional live jazz.
The location is slightly removed from the busiest streets yet remains convenient by tuk-tuk or a short walk. Breakfast and the restaurant are widely praised, though a few guests found breakfast options limited. Several suites include private pools, steam rooms or jacuzzis, while occasional comments note firm mattresses or isolated design and maintenance hiccups. Expect a tranquil, service-led boutique stay.
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AI-generated summary based on recent guest reviews
Facilities
Standout facilities include a serene pool with happy hour and a well-regarded spa; the hotel also arranges tours and hosts occasional jazz. Some suites add private pools, steam rooms or jacuzzis.
Related guest reviews
10
Kariel
12 Dec 2024
·
Stayed 4 nights
Simply incredible. We loved every second of our stay here. A true 5 star hotel at extremely reasonable prices. The staff are some of the nicest and most accommodating we’ve ever come across, going above and beyond each and every day. They have a jazz night on Tuesday which we loved, a stunning pool with happy hour drinks and food offers, and a gorgeous on site spa. The location was great, very close to central but just far enough to be away from the noise. Breakfast is delicious and the beds are comfortable, I really don’t have a bad thing to say! I recommend getting the airport pickup too, the pickup car has cool towels, soft drinks and wifi for the ride! I also suggest upgrading to the slightly nicer suite or even the room with the private pool, again for not much more money but gets you a massive and beautiful suite!
Simply incredible. We loved every second of our stay here. A true 5 star hotel at extremely reasonable prices. The staff are some of the nicest and most accommodating we’ve ever come across, going above and beyond each and every day. They have a jazz night on Tuesday which we loved, a stunning pool with happy hour drinks and food offers, and a gorgeous on site spa. The location was great, very close to central but just far enough to be away from the noise. Breakfast is delicious and the beds are comfortable, I really don’t have a bad thing to say! I recommend getting the airport pickup too, the pickup car has cool towels, soft drinks and wifi for the ride! I also suggest upgrading to the slightly nicer suite or even the room with the private pool, again for not much more money but gets you a massive and beautiful suite!
10
LAM CHAI
2 Dec 2023
·
Stayed 5 nights
The suite was spacious and the facilities such as the private pool, jacuzzi and steam room were great and we enjoyed using them. It would have been even better if the jacuzzi had temp control as water could be cold. The staff were personable and friendly esp Sinat who took the time to get to know us. We appreciate their pleasantness and constant attention. I would overall highly rate this boutique hotel. Location is nicely situated across the bridge from the main shopping belt. Even then it was no prob using Grab or tuktuk to get around.
The suite was spacious and the facilities such as the private pool, jacuzzi and steam room were great and we enjoyed using them. It would have been even better if the jacuzzi had temp control as water could be cold. The staff were personable and friendly esp Sinat who took the time to get to know us. We appreciate their pleasantness and constant attention. I would overall highly rate this boutique hotel. Location is nicely situated across the bridge from the main shopping belt. Even then it was no prob using Grab or tuktuk to get around.
10
Thomas
15 Feb 2023
·
Stayed 1 night
Wonderful staff, with excellent spa services.
Wonderful staff, with excellent spa services.
10
Santiago
2 May 2023
·
Stayed 3 nights
The hotel is a bit off the beaten path but still close, a 20 minute walk or quick Tuk Tuk ride to areas of interest in Siem Reap. The Spa services were top notch. The Suites are spacious and full of amenities, including a private pool and steam room in ours. The mattress was a little stiff for our liking. The property overall is beautiful, very green and well kept. And the staff were very attentive. I would highly recommend this hotel. It was worth every penny.
The hotel is a bit off the beaten path but still close, a 20 minute walk or quick Tuk Tuk ride to areas of interest in Siem Reap. The Spa services were top notch. The Suites are spacious and full of amenities, including a private pool and steam room in ours. The mattress was a little stiff for our liking. The property overall is beautiful, very green and well kept. And the staff were very attentive. I would highly recommend this hotel. It was worth every penny.
10
Timothy
17 Oct 2025
·
Stayed 4 nights
Staff was the most kind and hospitable I have ever encountered. The facilities were immaculate and it was nice to have the availability of breakfast in the morning. Make sure to book a massage and facial...they're phenomenal. The Heritage Adventures Team did an amazing job of providing a last-minute booking when a third-party vendor canceled and the whole team went above and beyond to make my stay and overall experience pure MAGIC! If you ever go to Cambodia, stay here at least once to experience the Wonder that is The Kingdom. Arkoun Chraen. 🙏
Staff was the most kind and hospitable I have ever encountered. The facilities were immaculate and it was nice to have the availability of breakfast in the morning. Make sure to book a massage and facial...they're phenomenal. The Heritage Adventures Team did an amazing job of providing a last-minute booking when a third-party vendor canceled and the whole team went above and beyond to make my stay and overall experience pure MAGIC! If you ever go to Cambodia, stay here at least once to experience the Wonder that is The Kingdom. Arkoun Chraen. 🙏
10
stephen
19 Aug 2024
·
Stayed 14 nights
Excellent Hotel. Excellent Service. Excellent Facilities. Excellent Quality. Excellent Spa. Excellent TukTuk and Tour Services. All of the staff, and especially Sinat and Tula, make a real difference when you stay here by giving a full personnel service, and nothing is too much trouble at all for any of them. This is the 3rd time we have stayed here - the last time was in 2014 - and it really is still the best hotel we have stayed in at Siem Reap. Attention to detail is second to none. The Colonial Pool Suite we had was amazing and spacious with great amenities. Food and presentation is excellent. Daily turn down gifts are cherished. Its because of the service we had throughout our previous stays here that we booked it again this year - and we will book this hotel again when we return in the future - so highly recommended.
Excellent Hotel. Excellent Service. Excellent Facilities. Excellent Quality. Excellent Spa. Excellent TukTuk and Tour Services. All of the staff, and especially Sinat and Tula, make a real difference when you stay here by giving a full personnel service, and nothing is too much trouble at all for any of them. This is the 3rd time we have stayed here - the last time was in 2014 - and it really is still the best hotel we have stayed in at Siem Reap. Attention to detail is second to none. The Colonial Pool Suite we had was amazing and spacious with great amenities. Food and presentation is excellent. Daily turn down gifts are cherished. Its because of the service we had throughout our previous stays here that we booked it again this year - and we will book this hotel again when we return in the future - so highly recommended.
10
jungkyum
9 Jun 2023
·
Stayed 2 nights
We got best service Its so beautiful and cozy hotel. All the staffs are super kind. The pool is not very big. But enough to enjoy under big tree.
We got best service Its so beautiful and cozy hotel. All the staffs are super kind. The pool is not very big. But enough to enjoy under big tree.
10
Daniel
17 Feb 2024
·
Stayed 2 nights
Concierge was wonderful, set us up with several tours and our ride back to the airport. Pool in our room was refreshing, grounds were beautifully kept. Very romantic
Concierge was wonderful, set us up with several tours and our ride back to the airport. Pool in our room was refreshing, grounds were beautifully kept. Very romantic
10
sylvain
25 Jan 2023
·
Stayed 2 nights
Très bonne option à Siem Reap : hôtel raffiné, assez bien placé, petit-déjeuner et menus de très bon niveau. Prendre un verre dans la journée autour de la piscine ou au bar le soir est aussi très agréable. Le plus gros point fort est le haut niveau de service : la gentillesse et l’efficacité des équipes sont exceptionnelles.
Très bonne option à Siem Reap : hôtel raffiné, assez bien placé, petit-déjeuner et menus de très bon niveau. Prendre un verre dans la journée autour de la piscine ou au bar le soir est aussi très agréable. Le plus gros point fort est le haut niveau de service : la gentillesse et l’efficacité des équipes sont exceptionnelles.
10
Ender
4 Jan 2026
·
Stayed 2 nights
Spa was premier as expected; clean, comfortable, quite, relaxing and has all the necessary equipment. I quite enjoyed my silver membership discount here.
Spa was premier as expected; clean, comfortable, quite, relaxing and has all the necessary equipment. I quite enjoyed my silver membership discount here.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews frequently describe rooms and grounds as very clean and well maintained.
Related guest reviews
10
John and Marinda
9 Apr 2023
·
Stayed 8 nights
Hang on to your hat's boys and girls! I have to tell you about a wonderful hotel in the heart of Siem Reap! It is the Heritage Suite Hotel and it's a beautiful hotel quietly located in the city next to a primary school. Once you pull into the entryway, you are greeted with a very nice garden that has two old school Mecedes-Benz parked in the front. The place gives you a slight colonial feel which works well with this hotel. You are immediately greeted by the staff (Mr. Long and the gang) and quickly tend to your needs (we received a cool towel and a tasty Cambodian Tea). The front of the hotel also serves as the restaurant area which is very clean and spacious. The mood is very calming as you listen to the jazz of a small quartet in the background. Once you are checked in, the wonderful staff takes you to your room. We have a family of three (adult son) so we rented two bungalow rooms with a patio. The rooms are very spacious and more modern than I expected. The decorum fits with the island theme with beautiful wood trim and bright colors. The steam room was a big hit with my wife. But the best part about this hotel is the SERVICE!!!! Oh yes, you will feel well cared for at this place here my friends. We had Finan and Sinat as our maître d and they were fantastic! We stayed there for 8 days and every day they took the time to find out what we wanted and yet gave us space to enjoy our meal experience. No detail was missed, and they were so pleasant to meet eve
Hang on to your hat's boys and girls! I have to tell you about a wonderful hotel in the heart of Siem Reap! It is the Heritage Suite Hotel and it's a beautiful hotel quietly located in the city next to a primary school. Once you pull into the entryway, you are greeted with a very nice garden that has two old school Mecedes-Benz parked in the front. The place gives you a slight colonial feel which works well with this hotel. You are immediately greeted by the staff (Mr. Long and the gang) and quickly tend to your needs (we received a cool towel and a tasty Cambodian Tea). The front of the hotel also serves as the restaurant area which is very clean and spacious. The mood is very calming as you listen to the jazz of a small quartet in the background. Once you are checked in, the wonderful staff takes you to your room. We have a family of three (adult son) so we rented two bungalow rooms with a patio. The rooms are very spacious and more modern than I expected. The decorum fits with the island theme with beautiful wood trim and bright colors. The steam room was a big hit with my wife. But the best part about this hotel is the SERVICE!!!! Oh yes, you will feel well cared for at this place here my friends. We had Finan and Sinat as our maître d and they were fantastic! We stayed there for 8 days and every day they took the time to find out what we wanted and yet gave us space to enjoy our meal experience. No detail was missed, and they were so pleasant to meet eve
10
grazyna
29 Mar 2025
·
Stayed 3 nights
We had a very pleasant stay in Heritage Suits hotel. The hotel itself is beautiful and our bangalow was lovely. It was spacious, clean and very comfortable. Breakfast was great and we enjoyed our evening meal on the one night we dined there. The journey to the centre of Siem Reap is only a few minutes by Tuk Tuk and the ride was actually really enjoyable - you get to see more of Siem Reap. The hotel staff are lovely and accommodating but I would advise to ensure the messages are clearly conveyed to avoid any misunderstanding. We would love to come back to Siem Reap one day and Heritage Suits would be our prefers choice!
We had a very pleasant stay in Heritage Suits hotel. The hotel itself is beautiful and our bangalow was lovely. It was spacious, clean and very comfortable. Breakfast was great and we enjoyed our evening meal on the one night we dined there. The journey to the centre of Siem Reap is only a few minutes by Tuk Tuk and the ride was actually really enjoyable - you get to see more of Siem Reap. The hotel staff are lovely and accommodating but I would advise to ensure the messages are clearly conveyed to avoid any misunderstanding. We would love to come back to Siem Reap one day and Heritage Suits would be our prefers choice!
10
yong
14 Nov 2025
·
Stayed 2 nights
Very clean and spacious Great staff
Very clean and spacious Great staff
10
Christine
5 Mar 2024
·
Stayed 4 nights
This hotel provided excellent customer service throughout our stay. The room was clean and comfortable. Breakfast was excellent and freshly prepared.
This hotel provided excellent customer service throughout our stay. The room was clean and comfortable. Breakfast was excellent and freshly prepared.
10
Geoffrey
15 Nov 2025
·
Stayed 4 nights
The room was excellent, very clean and well maintained. The staff could not do enough for you and were very attentive.
The room was excellent, very clean and well maintained. The staff could not do enough for you and were very attentive.
10
Santiago
2 May 2023
·
Stayed 3 nights
The hotel is a bit off the beaten path but still close, a 20 minute walk or quick Tuk Tuk ride to areas of interest in Siem Reap. The Spa services were top notch. The Suites are spacious and full of amenities, including a private pool and steam room in ours. The mattress was a little stiff for our liking. The property overall is beautiful, very green and well kept. And the staff were very attentive. I would highly recommend this hotel. It was worth every penny.
The hotel is a bit off the beaten path but still close, a 20 minute walk or quick Tuk Tuk ride to areas of interest in Siem Reap. The Spa services were top notch. The Suites are spacious and full of amenities, including a private pool and steam room in ours. The mattress was a little stiff for our liking. The property overall is beautiful, very green and well kept. And the staff were very attentive. I would highly recommend this hotel. It was worth every penny.
10
Timothy
17 Oct 2025
·
Stayed 4 nights
Staff was the most kind and hospitable I have ever encountered. The facilities were immaculate and it was nice to have the availability of breakfast in the morning. Make sure to book a massage and facial...they're phenomenal. The Heritage Adventures Team did an amazing job of providing a last-minute booking when a third-party vendor canceled and the whole team went above and beyond to make my stay and overall experience pure MAGIC! If you ever go to Cambodia, stay here at least once to experience the Wonder that is The Kingdom. Arkoun Chraen. 🙏
Staff was the most kind and hospitable I have ever encountered. The facilities were immaculate and it was nice to have the availability of breakfast in the morning. Make sure to book a massage and facial...they're phenomenal. The Heritage Adventures Team did an amazing job of providing a last-minute booking when a third-party vendor canceled and the whole team went above and beyond to make my stay and overall experience pure MAGIC! If you ever go to Cambodia, stay here at least once to experience the Wonder that is The Kingdom. Arkoun Chraen. 🙏
10
Ana Paula
4 Dec 2024
·
This place was great! Incredibly clean, and the staff went above and beyond to make sure you feel welcome and at home. I highly recommend; the restaurant was also pretty good, with pretty nice food and good breakfast
This place was great! Incredibly clean, and the staff went above and beyond to make sure you feel welcome and at home. I highly recommend; the restaurant was also pretty good, with pretty nice food and good breakfast
10
Grant
17 Jan 2024
·
Stayed 1 night
What sets this property apart is the wonderful staff, who are so friendly and grateful for your stay - they even learned my name after a couple days. The property is safe, clean, and luxurious. The bungalows give it a private home feeling. The only improvement this property could use is either a site-level water purifier, or a water purifier in each room, because the tap water comes out very faintly brown and smells faintly of sulfur. This is not a criticism of the hotel because it is likely every unfiltered water spigot in Siem Reap has this issue. The water was fine to shower in and bath and they provide bottled water for brushing teeth, but a site-level filter or room-level filter would be the only upgrade I'd made to this otherwise flawless property. Highly recommended to stay here!
What sets this property apart is the wonderful staff, who are so friendly and grateful for your stay - they even learned my name after a couple days. The property is safe, clean, and luxurious. The bungalows give it a private home feeling. The only improvement this property could use is either a site-level water purifier, or a water purifier in each room, because the tap water comes out very faintly brown and smells faintly of sulfur. This is not a criticism of the hotel because it is likely every unfiltered water spigot in Siem Reap has this issue. The water was fine to shower in and bath and they provide bottled water for brushing teeth, but a site-level filter or room-level filter would be the only upgrade I'd made to this otherwise flawless property. Highly recommended to stay here!
10
Rosario A A
13 Jan 2025
·
Stayed 3 nights
Great service, good food, spacious clean suites. Highly recommend this hotel.
Great service, good food, spacious clean suites. Highly recommend this hotel.
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AI-generated summary based on recent guest reviews
Rooms
Suites and bungalows are spacious and comfortable, with boutique character and, in some cases, private pools or steam rooms. Some guests noted firm mattresses and occasional design drawbacks affecting privacy.
Related guest reviews
10
Ellie Rose
12 Oct 2022
·
Stayed 2 nights
My partner and I had a wonderful stay here during our visit to Siem Reap. The property was beautiful, staff was lovely, and the tour we arranged through the hotel was perfect. The only negative for us was the bed was rather hard, which we have found a lot in Southeast Asia- so that may just be something to get used to here.
My partner and I had a wonderful stay here during our visit to Siem Reap. The property was beautiful, staff was lovely, and the tour we arranged through the hotel was perfect. The only negative for us was the bed was rather hard, which we have found a lot in Southeast Asia- so that may just be something to get used to here.
10
Kariel
12 Dec 2024
·
Stayed 4 nights
Simply incredible. We loved every second of our stay here. A true 5 star hotel at extremely reasonable prices. The staff are some of the nicest and most accommodating we’ve ever come across, going above and beyond each and every day. They have a jazz night on Tuesday which we loved, a stunning pool with happy hour drinks and food offers, and a gorgeous on site spa. The location was great, very close to central but just far enough to be away from the noise. Breakfast is delicious and the beds are comfortable, I really don’t have a bad thing to say! I recommend getting the airport pickup too, the pickup car has cool towels, soft drinks and wifi for the ride! I also suggest upgrading to the slightly nicer suite or even the room with the private pool, again for not much more money but gets you a massive and beautiful suite!
Simply incredible. We loved every second of our stay here. A true 5 star hotel at extremely reasonable prices. The staff are some of the nicest and most accommodating we’ve ever come across, going above and beyond each and every day. They have a jazz night on Tuesday which we loved, a stunning pool with happy hour drinks and food offers, and a gorgeous on site spa. The location was great, very close to central but just far enough to be away from the noise. Breakfast is delicious and the beds are comfortable, I really don’t have a bad thing to say! I recommend getting the airport pickup too, the pickup car has cool towels, soft drinks and wifi for the ride! I also suggest upgrading to the slightly nicer suite or even the room with the private pool, again for not much more money but gets you a massive and beautiful suite!
10
grazyna
29 Mar 2025
·
Stayed 3 nights
We had a very pleasant stay in Heritage Suits hotel. The hotel itself is beautiful and our bangalow was lovely. It was spacious, clean and very comfortable. Breakfast was great and we enjoyed our evening meal on the one night we dined there. The journey to the centre of Siem Reap is only a few minutes by Tuk Tuk and the ride was actually really enjoyable - you get to see more of Siem Reap. The hotel staff are lovely and accommodating but I would advise to ensure the messages are clearly conveyed to avoid any misunderstanding. We would love to come back to Siem Reap one day and Heritage Suits would be our prefers choice!
We had a very pleasant stay in Heritage Suits hotel. The hotel itself is beautiful and our bangalow was lovely. It was spacious, clean and very comfortable. Breakfast was great and we enjoyed our evening meal on the one night we dined there. The journey to the centre of Siem Reap is only a few minutes by Tuk Tuk and the ride was actually really enjoyable - you get to see more of Siem Reap. The hotel staff are lovely and accommodating but I would advise to ensure the messages are clearly conveyed to avoid any misunderstanding. We would love to come back to Siem Reap one day and Heritage Suits would be our prefers choice!
10
LAM CHAI
2 Dec 2023
·
Stayed 5 nights
The suite was spacious and the facilities such as the private pool, jacuzzi and steam room were great and we enjoyed using them. It would have been even better if the jacuzzi had temp control as water could be cold. The staff were personable and friendly esp Sinat who took the time to get to know us. We appreciate their pleasantness and constant attention. I would overall highly rate this boutique hotel. Location is nicely situated across the bridge from the main shopping belt. Even then it was no prob using Grab or tuktuk to get around.
The suite was spacious and the facilities such as the private pool, jacuzzi and steam room were great and we enjoyed using them. It would have been even better if the jacuzzi had temp control as water could be cold. The staff were personable and friendly esp Sinat who took the time to get to know us. We appreciate their pleasantness and constant attention. I would overall highly rate this boutique hotel. Location is nicely situated across the bridge from the main shopping belt. Even then it was no prob using Grab or tuktuk to get around.
10
Santiago
2 May 2023
·
Stayed 3 nights
The hotel is a bit off the beaten path but still close, a 20 minute walk or quick Tuk Tuk ride to areas of interest in Siem Reap. The Spa services were top notch. The Suites are spacious and full of amenities, including a private pool and steam room in ours. The mattress was a little stiff for our liking. The property overall is beautiful, very green and well kept. And the staff were very attentive. I would highly recommend this hotel. It was worth every penny.
The hotel is a bit off the beaten path but still close, a 20 minute walk or quick Tuk Tuk ride to areas of interest in Siem Reap. The Spa services were top notch. The Suites are spacious and full of amenities, including a private pool and steam room in ours. The mattress was a little stiff for our liking. The property overall is beautiful, very green and well kept. And the staff were very attentive. I would highly recommend this hotel. It was worth every penny.
10
Xavier
16 Feb 2025
·
Stayed 3 nights
The Heritage Suites Hotel offers great amenities for an affordable price. We had a private pool in our suite! Staff are incredibly kind, helpful and reliable. I can only recommend that hotel, which I very much preferred to a past experience in Siem Reap in a well known international luxury brand hotel.
The Heritage Suites Hotel offers great amenities for an affordable price. We had a private pool in our suite! Staff are incredibly kind, helpful and reliable. I can only recommend that hotel, which I very much preferred to a past experience in Siem Reap in a well known international luxury brand hotel.
10
Hafiz
11 Nov 2025
·
Stayed 4 nights
An excellent hotel all round. The staff were friendly, informed and courteous. The hotel room was large and comfortable. The hotel has a sister company - heritage tours - which was also excellent and arranged a fantastic, dedicated 3 day visit to Angkor Wat temples and Kulem mountain. (We co-designed the itinerary with Heritage Tours.)
An excellent hotel all round. The staff were friendly, informed and courteous. The hotel room was large and comfortable. The hotel has a sister company - heritage tours - which was also excellent and arranged a fantastic, dedicated 3 day visit to Angkor Wat temples and Kulem mountain. (We co-designed the itinerary with Heritage Tours.)
6
xinmei
5 Dec 2024
·
Stayed 3 nights
We booked a family suite, and while it was spacious, the design had some drawbacks: 1. Curtains separated the two beds instead of a solid partition. 2. The shower area had no door for privacy. 3. The floor was extremely slippery, and we had to move carefully—unfortunately, my son slipped and fell. 4. The electrical outlets were very loose, making it difficult for our chargers to stay plugged in. 5. The room felt outdated. 6. The breakfast options were very limited. Overall, it wasn’t the most comfortable stay.
We booked a family suite, and while it was spacious, the design had some drawbacks: 1. Curtains separated the two beds instead of a solid partition. 2. The shower area had no door for privacy. 3. The floor was extremely slippery, and we had to move carefully—unfortunately, my son slipped and fell. 4. The electrical outlets were very loose, making it difficult for our chargers to stay plugged in. 5. The room felt outdated. 6. The breakfast options were very limited. Overall, it wasn’t the most comfortable stay.
10
Daniel
17 Feb 2024
·
Stayed 2 nights
Concierge was wonderful, set us up with several tours and our ride back to the airport. Pool in our room was refreshing, grounds were beautifully kept. Very romantic
Concierge was wonderful, set us up with several tours and our ride back to the airport. Pool in our room was refreshing, grounds were beautifully kept. Very romantic
10
Peter
18 Oct 2024
·
Stayed 5 nights
The property was set in a boutique complex, in a very relaxing setting. Overall, the property is well maintained. The staff were accomodating, very friendly and went out of their way to make the guests feel at home. The breakfast was great and had both western and local options. In addition, the lunch and dinner options were also nice, but Steven at the concierge desk had made some fantastic recommendations for dinner in the local area (I would highly recommend the Embassy) which didn’t disappoint. The hotel is in relatively close proximity to the central area of Siem Reap (pub street and old markets) so if you’re up for a walk it’s about 15 minutes. Alternatively, you can take a tuk tuk for 3 USD. The only down side was that our room was a little overlooked by the adjoining property, otherwise everything else was fantastic.
The property was set in a boutique complex, in a very relaxing setting. Overall, the property is well maintained. The staff were accomodating, very friendly and went out of their way to make the guests feel at home. The breakfast was great and had both western and local options. In addition, the lunch and dinner options were also nice, but Steven at the concierge desk had made some fantastic recommendations for dinner in the local area (I would highly recommend the Embassy) which didn’t disappoint. The hotel is in relatively close proximity to the central area of Siem Reap (pub street and old markets) so if you’re up for a walk it’s about 15 minutes. Alternatively, you can take a tuk tuk for 3 USD. The only down side was that our room was a little overlooked by the adjoining property, otherwise everything else was fantastic.
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AI-generated summary based on recent guest reviews
Service
Service is a major highlight: staff are consistently warm, attentive, and proactive, with seamless help arranging tours and transport. A few reviews mention communication or policy hiccups.
Related guest reviews
10
Deborah
30 May 2024
·
Stayed 2 nights
This property was absolutely delightful. The staff could not have been kinder or more gracious. Front desk staff awaited our arrival at the front door every time we returned to the property and smiled and bowed at us. Incredibly warm. The wait staff in the restaurant made you feel that your presence made their day. Happy hour by the pool was lovely and the pool was refreshing and gorgeous. We were upgraded a room level for no charge which was awesome. I would recommend this property to anyone.
This property was absolutely delightful. The staff could not have been kinder or more gracious. Front desk staff awaited our arrival at the front door every time we returned to the property and smiled and bowed at us. Incredibly warm. The wait staff in the restaurant made you feel that your presence made their day. Happy hour by the pool was lovely and the pool was refreshing and gorgeous. We were upgraded a room level for no charge which was awesome. I would recommend this property to anyone.
10
Inez A
20 Mar 2023
·
Stayed 3 nights
This hotel deserves 10/10 rating. Loved our stay. The staff was unbelievably pleasant and wonderful. Tola and Phanith were outstanding. The property is clean. It is walking distance to pub street but quiet and relaxing. Breakfast was also superb! Highly recommend!
This hotel deserves 10/10 rating. Loved our stay. The staff was unbelievably pleasant and wonderful. Tola and Phanith were outstanding. The property is clean. It is walking distance to pub street but quiet and relaxing. Breakfast was also superb! Highly recommend!
8
Greg
24 Jul 2022
·
Stayed 4 nights
Heritage Suites was recommended to me so gave them a try. Overall a nice property and not too far from the main hustle and bustle of Siem Reap. Services was good, although the ‘free airport transfer’ is little misleading. They’ll pick you up but have to pay to return. Strange approach ($15 also excessive when a tuktuk is $3 max). During our stay we had to “fight” for the AC remote. They removed it from the room because the central AC was activated on our second night, but it wasn’t powerful to cool the room. Their argument was we didn’t need to use the two standalone chillers so stopped us by removing the remote. We had to argue to get it back (kinda rude given price if the stay). Next day same happened, remote removed while we were out. For the 4th night we hid the remote! Silly games. Also on the 4th night the main gate was locked. It 2:30am and nobody could be contacted to open it. We had to risk injury and climb over. Not great for a 5 star. Overall though an OK stay. Their email communication prior the stay are efficient and give confidence of a good stay. The stay itself was a little ammeter in delivery. I’ll cut them slack give the struggles they must have had during the lockdowns. Hopefully they’ll improve for future visits.
Heritage Suites was recommended to me so gave them a try. Overall a nice property and not too far from the main hustle and bustle of Siem Reap. Services was good, although the ‘free airport transfer’ is little misleading. They’ll pick you up but have to pay to return. Strange approach ($15 also excessive when a tuktuk is $3 max). During our stay we had to “fight” for the AC remote. They removed it from the room because the central AC was activated on our second night, but it wasn’t powerful to cool the room. Their argument was we didn’t need to use the two standalone chillers so stopped us by removing the remote. We had to argue to get it back (kinda rude given price if the stay). Next day same happened, remote removed while we were out. For the 4th night we hid the remote! Silly games. Also on the 4th night the main gate was locked. It 2:30am and nobody could be contacted to open it. We had to risk injury and climb over. Not great for a 5 star. Overall though an OK stay. Their email communication prior the stay are efficient and give confidence of a good stay. The stay itself was a little ammeter in delivery. I’ll cut them slack give the struggles they must have had during the lockdowns. Hopefully they’ll improve for future visits.
10
David
2 Apr 2024
·
Stayed 3 nights
Well appointed and comfortable room. Good breakfast made to order. What sets the place apart is the service. Absolutely nothing was too much trouble for the staff. They were so lovely and just the perfect ambassadors Siam Reap. I will be back.
Well appointed and comfortable room. Good breakfast made to order. What sets the place apart is the service. Absolutely nothing was too much trouble for the staff. They were so lovely and just the perfect ambassadors Siam Reap. I will be back.
8
Ralf
18 Apr 2025
·
Stayed 3 nights
Unterkunft mit schönem Pool, nettes Personal. Etwas komplizierter Umgang mit Wünschen. Etwas zu weit vom Stadtkern entfernt.
Unterkunft mit schönem Pool, nettes Personal. Etwas komplizierter Umgang mit Wünschen. Etwas zu weit vom Stadtkern entfernt.
10
Geoffrey
15 Nov 2025
·
Stayed 4 nights
The room was excellent, very clean and well maintained. The staff could not do enough for you and were very attentive.
The room was excellent, very clean and well maintained. The staff could not do enough for you and were very attentive.
10
Timothy
17 Oct 2025
·
Stayed 4 nights
Staff was the most kind and hospitable I have ever encountered. The facilities were immaculate and it was nice to have the availability of breakfast in the morning. Make sure to book a massage and facial...they're phenomenal. The Heritage Adventures Team did an amazing job of providing a last-minute booking when a third-party vendor canceled and the whole team went above and beyond to make my stay and overall experience pure MAGIC! If you ever go to Cambodia, stay here at least once to experience the Wonder that is The Kingdom. Arkoun Chraen. 🙏
Staff was the most kind and hospitable I have ever encountered. The facilities were immaculate and it was nice to have the availability of breakfast in the morning. Make sure to book a massage and facial...they're phenomenal. The Heritage Adventures Team did an amazing job of providing a last-minute booking when a third-party vendor canceled and the whole team went above and beyond to make my stay and overall experience pure MAGIC! If you ever go to Cambodia, stay here at least once to experience the Wonder that is The Kingdom. Arkoun Chraen. 🙏
10
Taru
12 Jan 2026
·
Stayed 3 nights
Excellent and kind staff, nice rooms and beautiful atmosphere
Excellent and kind staff, nice rooms and beautiful atmosphere
10
Monique
6 Nov 2025
·
Stayed 3 nights
A great three night stay to explore Angkor. The staff was amazing, Makara and Tola were great and looked after us very well. We also booked all our Angkor temples via Heritage Tours and Teka was amazing in arranging everything. Solthea our guide was very knoweldgeable. Picked us up from the airport and returned us again and was great. All in all I cannot fault anything.
A great three night stay to explore Angkor. The staff was amazing, Makara and Tola were great and looked after us very well. We also booked all our Angkor temples via Heritage Tours and Teka was amazing in arranging everything. Solthea our guide was very knoweldgeable. Picked us up from the airport and returned us again and was great. All in all I cannot fault anything.
10
Xavier
11 Mar 2023
·
Stayed 4 nights
Excellent hotel, great staff and service, great location, ideal to explore Siam Reap and the temples. The room and the breakfast were perfect. The activities team very helpful in organising everything for us. Highly recommended.
Excellent hotel, great staff and service, great location, ideal to explore Siam Reap and the temples. The room and the breakfast were perfect. The activities team very helpful in organising everything for us. Highly recommended.
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AI-generated summary based on recent guest reviews
Location
Set slightly away from the busiest area, it’s quiet but still convenient by tuk-tuk or a 15–20 minute walk to restaurants, markets and Pub Street. A couple of guests felt it was a bit far.
Related guest reviews
10
Kariel
12 Dec 2024
·
Stayed 4 nights
Simply incredible. We loved every second of our stay here. A true 5 star hotel at extremely reasonable prices. The staff are some of the nicest and most accommodating we’ve ever come across, going above and beyond each and every day. They have a jazz night on Tuesday which we loved, a stunning pool with happy hour drinks and food offers, and a gorgeous on site spa. The location was great, very close to central but just far enough to be away from the noise. Breakfast is delicious and the beds are comfortable, I really don’t have a bad thing to say! I recommend getting the airport pickup too, the pickup car has cool towels, soft drinks and wifi for the ride! I also suggest upgrading to the slightly nicer suite or even the room with the private pool, again for not much more money but gets you a massive and beautiful suite!
Simply incredible. We loved every second of our stay here. A true 5 star hotel at extremely reasonable prices. The staff are some of the nicest and most accommodating we’ve ever come across, going above and beyond each and every day. They have a jazz night on Tuesday which we loved, a stunning pool with happy hour drinks and food offers, and a gorgeous on site spa. The location was great, very close to central but just far enough to be away from the noise. Breakfast is delicious and the beds are comfortable, I really don’t have a bad thing to say! I recommend getting the airport pickup too, the pickup car has cool towels, soft drinks and wifi for the ride! I also suggest upgrading to the slightly nicer suite or even the room with the private pool, again for not much more money but gets you a massive and beautiful suite!
10
grazyna
29 Mar 2025
·
Stayed 3 nights
We had a very pleasant stay in Heritage Suits hotel. The hotel itself is beautiful and our bangalow was lovely. It was spacious, clean and very comfortable. Breakfast was great and we enjoyed our evening meal on the one night we dined there. The journey to the centre of Siem Reap is only a few minutes by Tuk Tuk and the ride was actually really enjoyable - you get to see more of Siem Reap. The hotel staff are lovely and accommodating but I would advise to ensure the messages are clearly conveyed to avoid any misunderstanding. We would love to come back to Siem Reap one day and Heritage Suits would be our prefers choice!
We had a very pleasant stay in Heritage Suits hotel. The hotel itself is beautiful and our bangalow was lovely. It was spacious, clean and very comfortable. Breakfast was great and we enjoyed our evening meal on the one night we dined there. The journey to the centre of Siem Reap is only a few minutes by Tuk Tuk and the ride was actually really enjoyable - you get to see more of Siem Reap. The hotel staff are lovely and accommodating but I would advise to ensure the messages are clearly conveyed to avoid any misunderstanding. We would love to come back to Siem Reap one day and Heritage Suits would be our prefers choice!
8
Lai Man Winnie
7 Aug 2023
·
Stayed 2 nights
The room is very spacious and of good style. The food is great and staff members are very friendly!
The room is very spacious and of good style. The food is great and staff members are very friendly!
10
LAM CHAI
2 Dec 2023
·
Stayed 5 nights
The suite was spacious and the facilities such as the private pool, jacuzzi and steam room were great and we enjoyed using them. It would have been even better if the jacuzzi had temp control as water could be cold. The staff were personable and friendly esp Sinat who took the time to get to know us. We appreciate their pleasantness and constant attention. I would overall highly rate this boutique hotel. Location is nicely situated across the bridge from the main shopping belt. Even then it was no prob using Grab or tuktuk to get around.
The suite was spacious and the facilities such as the private pool, jacuzzi and steam room were great and we enjoyed using them. It would have been even better if the jacuzzi had temp control as water could be cold. The staff were personable and friendly esp Sinat who took the time to get to know us. We appreciate their pleasantness and constant attention. I would overall highly rate this boutique hotel. Location is nicely situated across the bridge from the main shopping belt. Even then it was no prob using Grab or tuktuk to get around.
10
Rosario A A
5 Jan 2025
·
Stayed 6 nights
Exemplary service, great location, friendly staff. I highly recommend this hotel
Exemplary service, great location, friendly staff. I highly recommend this hotel
8
Ralf
18 Apr 2025
·
Stayed 3 nights
Unterkunft mit schönem Pool, nettes Personal. Etwas komplizierter Umgang mit Wünschen. Etwas zu weit vom Stadtkern entfernt.
Unterkunft mit schönem Pool, nettes Personal. Etwas komplizierter Umgang mit Wünschen. Etwas zu weit vom Stadtkern entfernt.
10
Kenneth
26 May 2024
·
Stayed 4 nights
The room I stayed in has an outdoor space so that was really nice. I thought the location was great too even though the hotel was not super close to restaurants compared to other hotels. If you like tennis, the Raffles Hotel is only about a 7 minute walk away. All the staff were very friendly and always smiling. If there was one thing that was missing, I would say having some gym equipment would be it.
The room I stayed in has an outdoor space so that was really nice. I thought the location was great too even though the hotel was not super close to restaurants compared to other hotels. If you like tennis, the Raffles Hotel is only about a 7 minute walk away. All the staff were very friendly and always smiling. If there was one thing that was missing, I would say having some gym equipment would be it.
10
Anne
18 Jan 2024
·
Stayed 3 nights
The staff at Heritage Suites delighted us at every turn during our stay. The hotel is beautifully appointed, the staff is friendly and attentive, and the location is within walking distance of restaurants and shopping. If I could award more than 5 stars, I would. I’ll definitely stay here again.
The staff at Heritage Suites delighted us at every turn during our stay. The hotel is beautifully appointed, the staff is friendly and attentive, and the location is within walking distance of restaurants and shopping. If I could award more than 5 stars, I would. I’ll definitely stay here again.
10
Thomas
3 Mar 2023
·
Stayed 5 nights
We stayed at HSH for 4 days, using it as a base for exploring Angkor / Siem Reap and the surrounding area. We loved staying there - in fact my kids did not want to go back. I can only recommend the staff for creating such a relaxed and friendly atmosphere. This is a smaller "boutique" style hotel, quiet and a bit away from the main areas, restaurants etc. However not further away than a short ride in a remork.
We stayed at HSH for 4 days, using it as a base for exploring Angkor / Siem Reap and the surrounding area. We loved staying there - in fact my kids did not want to go back. I can only recommend the staff for creating such a relaxed and friendly atmosphere. This is a smaller "boutique" style hotel, quiet and a bit away from the main areas, restaurants etc. However not further away than a short ride in a remork.
10
Peter
18 Oct 2024
·
Stayed 5 nights
The property was set in a boutique complex, in a very relaxing setting. Overall, the property is well maintained. The staff were accomodating, very friendly and went out of their way to make the guests feel at home. The breakfast was great and had both western and local options. In addition, the lunch and dinner options were also nice, but Steven at the concierge desk had made some fantastic recommendations for dinner in the local area (I would highly recommend the Embassy) which didn’t disappoint. The hotel is in relatively close proximity to the central area of Siem Reap (pub street and old markets) so if you’re up for a walk it’s about 15 minutes. Alternatively, you can take a tuk tuk for 3 USD. The only down side was that our room was a little overlooked by the adjoining property, otherwise everything else was fantastic.
The property was set in a boutique complex, in a very relaxing setting. Overall, the property is well maintained. The staff were accomodating, very friendly and went out of their way to make the guests feel at home. The breakfast was great and had both western and local options. In addition, the lunch and dinner options were also nice, but Steven at the concierge desk had made some fantastic recommendations for dinner in the local area (I would highly recommend the Embassy) which didn’t disappoint. The hotel is in relatively close proximity to the central area of Siem Reap (pub street and old markets) so if you’re up for a walk it’s about 15 minutes. Alternatively, you can take a tuk tuk for 3 USD. The only down side was that our room was a little overlooked by the adjoining property, otherwise everything else was fantastic.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and on-site dining receive strong feedback, with several guests praising taste and quality, plus enjoyable poolside drinks. A few found breakfast choices limited.
Related guest reviews
10
Kariel
12 Dec 2024
·
Stayed 4 nights
Simply incredible. We loved every second of our stay here. A true 5 star hotel at extremely reasonable prices. The staff are some of the nicest and most accommodating we’ve ever come across, going above and beyond each and every day. They have a jazz night on Tuesday which we loved, a stunning pool with happy hour drinks and food offers, and a gorgeous on site spa. The location was great, very close to central but just far enough to be away from the noise. Breakfast is delicious and the beds are comfortable, I really don’t have a bad thing to say! I recommend getting the airport pickup too, the pickup car has cool towels, soft drinks and wifi for the ride! I also suggest upgrading to the slightly nicer suite or even the room with the private pool, again for not much more money but gets you a massive and beautiful suite!
Simply incredible. We loved every second of our stay here. A true 5 star hotel at extremely reasonable prices. The staff are some of the nicest and most accommodating we’ve ever come across, going above and beyond each and every day. They have a jazz night on Tuesday which we loved, a stunning pool with happy hour drinks and food offers, and a gorgeous on site spa. The location was great, very close to central but just far enough to be away from the noise. Breakfast is delicious and the beds are comfortable, I really don’t have a bad thing to say! I recommend getting the airport pickup too, the pickup car has cool towels, soft drinks and wifi for the ride! I also suggest upgrading to the slightly nicer suite or even the room with the private pool, again for not much more money but gets you a massive and beautiful suite!
10
Inez A
20 Mar 2023
·
Stayed 3 nights
This hotel deserves 10/10 rating. Loved our stay. The staff was unbelievably pleasant and wonderful. Tola and Phanith were outstanding. The property is clean. It is walking distance to pub street but quiet and relaxing. Breakfast was also superb! Highly recommend!
This hotel deserves 10/10 rating. Loved our stay. The staff was unbelievably pleasant and wonderful. Tola and Phanith were outstanding. The property is clean. It is walking distance to pub street but quiet and relaxing. Breakfast was also superb! Highly recommend!
10
grazyna
29 Mar 2025
·
Stayed 3 nights
We had a very pleasant stay in Heritage Suits hotel. The hotel itself is beautiful and our bangalow was lovely. It was spacious, clean and very comfortable. Breakfast was great and we enjoyed our evening meal on the one night we dined there. The journey to the centre of Siem Reap is only a few minutes by Tuk Tuk and the ride was actually really enjoyable - you get to see more of Siem Reap. The hotel staff are lovely and accommodating but I would advise to ensure the messages are clearly conveyed to avoid any misunderstanding. We would love to come back to Siem Reap one day and Heritage Suits would be our prefers choice!
We had a very pleasant stay in Heritage Suits hotel. The hotel itself is beautiful and our bangalow was lovely. It was spacious, clean and very comfortable. Breakfast was great and we enjoyed our evening meal on the one night we dined there. The journey to the centre of Siem Reap is only a few minutes by Tuk Tuk and the ride was actually really enjoyable - you get to see more of Siem Reap. The hotel staff are lovely and accommodating but I would advise to ensure the messages are clearly conveyed to avoid any misunderstanding. We would love to come back to Siem Reap one day and Heritage Suits would be our prefers choice!
8
Lai Man Winnie
7 Aug 2023
·
Stayed 2 nights
The room is very spacious and of good style. The food is great and staff members are very friendly!
The room is very spacious and of good style. The food is great and staff members are very friendly!
10
MICHAEL
28 Jun 2024
·
Stayed 4 nights
We visited in wet season so the hotel was quiet. The staff were fantastic and very friendly & accomodating. The breakfast was delicious ! Regards Michael & Thida
We visited in wet season so the hotel was quiet. The staff were fantastic and very friendly & accomodating. The breakfast was delicious ! Regards Michael & Thida
10
Shu-Chi
22 Jun 2023
·
Stayed 2 nights
Loved everything about this hotel!! From the second we step foot into the reception area, it felt like an oasis. The whole area had a pleasant jasmine scent that was very refreshing and inviting. Service from everyone was touch notch. They really aim to please. Our room was amazing! Everything exceeded our expectations and we had a pleasant surprise, there was a steam room in our room! I don’t remember reading about that amenity when we booked the family suite with pool. The buffet breakfast was also really nice! Small menu but had enough variety to meet everyone’s needs (we had a large party of 8).
Loved everything about this hotel!! From the second we step foot into the reception area, it felt like an oasis. The whole area had a pleasant jasmine scent that was very refreshing and inviting. Service from everyone was touch notch. They really aim to please. Our room was amazing! Everything exceeded our expectations and we had a pleasant surprise, there was a steam room in our room! I don’t remember reading about that amenity when we booked the family suite with pool. The buffet breakfast was also really nice! Small menu but had enough variety to meet everyone’s needs (we had a large party of 8).
10
Ana Paula
4 Dec 2024
·
This place was great! Incredibly clean, and the staff went above and beyond to make sure you feel welcome and at home. I highly recommend; the restaurant was also pretty good, with pretty nice food and good breakfast
This place was great! Incredibly clean, and the staff went above and beyond to make sure you feel welcome and at home. I highly recommend; the restaurant was also pretty good, with pretty nice food and good breakfast
6
xinmei
5 Dec 2024
·
Stayed 3 nights
We booked a family suite, and while it was spacious, the design had some drawbacks: 1. Curtains separated the two beds instead of a solid partition. 2. The shower area had no door for privacy. 3. The floor was extremely slippery, and we had to move carefully—unfortunately, my son slipped and fell. 4. The electrical outlets were very loose, making it difficult for our chargers to stay plugged in. 5. The room felt outdated. 6. The breakfast options were very limited. Overall, it wasn’t the most comfortable stay.
We booked a family suite, and while it was spacious, the design had some drawbacks: 1. Curtains separated the two beds instead of a solid partition. 2. The shower area had no door for privacy. 3. The floor was extremely slippery, and we had to move carefully—unfortunately, my son slipped and fell. 4. The electrical outlets were very loose, making it difficult for our chargers to stay plugged in. 5. The room felt outdated. 6. The breakfast options were very limited. Overall, it wasn’t the most comfortable stay.
10
sylvain
25 Jan 2023
·
Stayed 2 nights
Très bonne option à Siem Reap : hôtel raffiné, assez bien placé, petit-déjeuner et menus de très bon niveau. Prendre un verre dans la journée autour de la piscine ou au bar le soir est aussi très agréable. Le plus gros point fort est le haut niveau de service : la gentillesse et l’efficacité des équipes sont exceptionnelles.
Très bonne option à Siem Reap : hôtel raffiné, assez bien placé, petit-déjeuner et menus de très bon niveau. Prendre un verre dans la journée autour de la piscine ou au bar le soir est aussi très agréable. Le plus gros point fort est le haut niveau de service : la gentillesse et l’efficacité des équipes sont exceptionnelles.
8
Mads
25 Dec 2024
·
Stayed 3 nights
Super beliggenhed, venligt personale og dejligt værelse. Morgenmaden var dog skuffende.
Super beliggenhed, venligt personale og dejligt værelse. Morgenmaden var dog skuffende.
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AI-generated summary based on recent guest reviews
10
Crystinna
14 Sept 2026
·
Stayed 2 nights
Everything from the ease of check in, suggestions from every sta
Everything from the ease of check in, suggestions from every sta
10
Melisa
27 Jul 2026
·
Stayed 6 nights
We really enjoyed our stay this beautiful hotel. It was well placed for walking around and exploring Siem Reap and a peaceful oasis inside. The staff were outstanding and great food and drinks available. The spa is also fantastic. Our room was large and very comfortable and 6 nights here flew by.
We really enjoyed our stay this beautiful hotel. It was well placed for walking around and exploring Siem Reap and a peaceful oasis inside. The staff were outstanding and great food and drinks available. The spa is also fantastic. Our room was large and very comfortable and 6 nights here flew by.
10
Jericho
10 Jul 2026
·
Stayed 2 nights
Heritage is an excellent place to stay, explore, and relax in Siem Reap. The staff was incredibly attentive and helpful, making sure we had everything we needed. The location is conveniently close to the temples and markets, allowing us to easily explore the area. They also offer airport shuttle service and can assist you with various activities during your stay. If you’re planning to visit Angkor Wat, I highly recommend Heritage Suites. Thank you for making my visit truly memorable.
Heritage is an excellent place to stay, explore, and relax in Siem Reap. The staff was incredibly attentive and helpful, making sure we had everything we needed. The location is conveniently close to the temples and markets, allowing us to easily explore the area. They also offer airport shuttle service and can assist you with various activities during your stay. If you’re planning to visit Angkor Wat, I highly recommend Heritage Suites. Thank you for making my visit truly memorable.
10
sunyong
3 Jul 2026
·
Stayed 4 nights
We are a family of 5 traveling with teens, stayed here for 4 nights. It was a low season in Siem Reap, and the hotel was nearly empty, with only one other party of guests. The hotel upgraded our rooms to private pool rooms. It was spacious, clean, air-conditioned, and luxurious, though the aesthetics seemed to be of a couple of decades past, with a huge bathtub in the middle of the room. The staff, and the waiting staff, were very, maybe overtly, friendly ( I felt a little uncomfortable) and accommodating. Good breakfast included fresh fruits, good coffee, juices, and lots to choose from. They use insecticides to control mosquitoes at regular intervals. An eco-friendly approach, also for housekeeping, would be appreciated from this traveler. An independent tuk-tuk was available; check the price before hiring for each trip, though. Hotel airport pick-up was very helpful, worth the extra fare.
We are a family of 5 traveling with teens, stayed here for 4 nights. It was a low season in Siem Reap, and the hotel was nearly empty, with only one other party of guests. The hotel upgraded our rooms to private pool rooms. It was spacious, clean, air-conditioned, and luxurious, though the aesthetics seemed to be of a couple of decades past, with a huge bathtub in the middle of the room. The staff, and the waiting staff, were very, maybe overtly, friendly ( I felt a little uncomfortable) and accommodating. Good breakfast included fresh fruits, good coffee, juices, and lots to choose from. They use insecticides to control mosquitoes at regular intervals. An eco-friendly approach, also for housekeeping, would be appreciated from this traveler. An independent tuk-tuk was available; check the price before hiring for each trip, though. Hotel airport pick-up was very helpful, worth the extra fare.
10
Tiffany
4 Jun 2026
·
Stayed 1 night
My stay at Heritage was amazing. The staff were excellent. We stayed during the off season and the level of service and hospitality were next level. Our room came with a private pool and it was perfect after a long day exploring. The resort pool was also great, with a dedicated bar. The food was excellent.
My stay at Heritage was amazing. The staff were excellent. We stayed during the off season and the level of service and hospitality were next level. Our room came with a private pool and it was perfect after a long day exploring. The resort pool was also great, with a dedicated bar. The food was excellent.
FAQs about Heritage Suites Hotel
Is parking available at the property?
Free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is at 14:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request and may incur additional charges.
Are airport shuttle services available?
Airport shuttle services are available, but specific pricing and arrangements should be confirmed with the property.
What accessibility features are available for guests with disabilities?
The property has limited wheelchair accessibility, including step-free entrances and accessible public areas.
What is the location of the property in relation to key landmarks?
The hotel is located next to a golf course, within a 5-minute drive of Pub Street and Angkor Night Market, and 3.5 mi (5.6 km) from Angkor Wat.
Does the property have a swimming pool?
Yes, there are 9 indoor pools available, with access from 7:00 AM to 9:00 PM.
What are the hotel's policies for guests staying with children?
Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
Rollaway beds are available for a fee of USD 50.0 per day, and advance request or confirmation is required.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-05: 118.87925247131349USD
- 2026-11-06: 119.56371238891603USD
- 2026-11-07: 95.64697173950196USD
- 2026-11-08: 119.56371238891603USD
- 2026-11-09: 95.64697173950196USD
- 2026-11-10: 95.64697173950196USD
- 2026-11-11: 95.64697173950196USD
- 2026-11-12: 100.9618077532959USD
- 2026-11-13: 110.78225258361817USD
- 2026-11-14: 240.50609165527345USD
- 2026-11-15: 180.38455360839845USD
- 2026-11-16: 111.87119762390138USD
- 2026-11-17: 111.34171396484376USD
- 2026-11-18: 180.38455360839845USD
- 2026-11-19: 116.9810288433838USD
- 2026-11-20: 180.38455360839845USD
- 2026-11-21: 168.35625810546875USD
- 2026-11-22: 168.35625810546875USD
- 2026-11-23: 108.30466236694336USD
- 2026-11-24: 117.65557041748048USD
- 2026-11-25: 114.78275391174317USD
- 2026-11-26: 111.61938475769044USD
- 2026-11-27: 191.4705722180176USD
- 2026-11-28: 120.25304582763673USD
- 2026-11-29: 102.21059400817872USD
- 2026-11-30: 99.8428935559082USD
- 2026-12-01: 103.90294777038575USD
- 2026-12-02: 99.75297751953126USD
- 2026-12-03: 129.86369799316407USD
- 2026-12-04: 102.21059400817872USD
- 2026-12-05: 102.21059400817872USD
- 2026-12-06: 102.21059400817872USD
- 2026-12-07: 174.60657891723633USD
- 2026-12-08: 114.23888951110841USD
- 2026-12-09: 111.46065700134278USD
- 2026-12-10: 102.21059400817872USD
- 2026-12-11: 102.21059400817872USD
- 2026-12-12: 96.20643312072755USD
- 2026-12-13: 161.7023343725586USD
- 2026-12-14: 96.20643312072755USD
- 2026-12-15: 95.16409059082032USD
- 2026-12-16: 96.20643312072755USD
- 2026-12-17: 92.93960656494141USD
- 2026-12-18: 140.1278816320801USD
- 2026-12-19: 102.21059400817872USD
- 2026-12-20: 102.21059400817872USD
- 2026-12-21: 114.23888951110841USD
- 2026-12-22: 312.0728499438477USD
- 2026-12-23: 150.31379772094726USD
- 2026-12-24: 290.8276896337891USD
- 2026-12-25: 187.92722258789064USD
- 2026-12-26: 151.5226365197754USD
- 2026-12-27: 149.70687732299805USD
- 2026-12-28: 151.5226365197754USD
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: 151.5226365197754USD
- 2027-01-01: 151.5226365197754USD
- 2027-01-02: 151.5226365197754USD
- 2027-01-03: 151.5226365197754USD
- 2027-01-04: 158.62499271606447USD
- 2027-01-05: 180.70372213378909USD
Check-in must be done by someone who is at least 18 years old.
Front desk is open 24/7.
Popular amenities
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Tour desk
Services
Business centre
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Bicycle rental
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Garden
Golf course (nearby)
Cycling
Horse riding
Pool outdoor
Live music
Bicycle Tour Information
Outdoor Fireplace
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Body treatments
Packed lunches
Breakfast in the room
Allergy-free room available
Family room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Airport shuttle
Internet
Free wi-fi