Iberostar Waves Mehari Djerba

Belle ho

Excellent hotel, we enjoyed our stay. We had a premium room with sea view which was nice although no sun on the balcony so we couldn't use it. The food was delicious with such a variety. All the staff were extremely helpful and friendly especially Hajer who cleaned our room and made animals out of the towels. There isn't much to do outside of the hotel, Djerba itself is a quiet Island.

For a 5 star hotel, the rooms were not great. Water pressure in the shower was terrible and they put me in a room that was as far as possible from reception. It made no sense, considering the very few people staying at the hotel. The first receptionist had terrible customer service. When I returned at night after a long day of touring, the fellow at reception was on his phone and barely acknowledged me, even after I had to walk all the way back from my room because me key was not working. There were 2 other men at reception the next day, and they were friendly and responsive. Breakfast was ok and the staff seemed friendly. But the coffee machines were sub standard. If you are looking for a true 5 star experience, this is not it.

The staff were nice

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