Säffle Suites by Svaneholm Hotel

In der SMS fehlte die Nummer des Apartments. Im Haus waren 5 Wohnungen, die in Frage kamen. Zum Glück war die Vermietungs-Organisation telefonisch erreichbar. Die Wohnung konnte identifiziert werden. Doch da fehlte in der Schlüsselbox der Wohnungsschlüssel. Beim erneuten Telefonat wurde uns der Zugangscode zu einer anderen Wohnung mitgeteilt, sodass wir endlich zu einer Unterkunft kamen. In der Wohnung kann man sich wohl fühlen. Die Ausrüstung der Küche ist für Leute, welche selber kochen möchten, zu minimal.

Var veldig vanskelig å finne. Lå i et leilighetskompleks der vi måtte ha kode på 2 dører. Etter mye leting og spørre i nabolaget fant vi tlf og ringte utleier. Da fikk vi hjelp asap. Rent, men vi savnet TV. Byen var vakker. Her må det medbringes shampoo og såpe. Lå en ICA butikk borti gata som stenger 22.00

Stort og romslig. Vanskelig å finne inngangen. Ingen intruks eller kart over hvordan man finner rett leilighet. Bråk på natten fra gata. Og skittent service i skapene. Ok verdi for pengene pga lav pris.

Jeg reiste aldri bort og sjekket aldri inn

When check-in neared I got a message with entry codes and information that the booked appartement was at an entirely different address than the one in the listing. Got no information about how to get into the appartment, just keypad code for main entrance and the code to a master-lock. When I messaged the host to get more information about how to actually get into the appartment, I got no response. The host does also not have any phone number listed, so messaging through Hotels.com was my only way of communicating with them. When we got to the address, we had to ask random tenants in the building how we could get to the appartment, because we had NO instructions. The whole experience felt really unsafe and shady, so when we found the appartment we turned around and booked another hotel because the whole situation felt really unsafe. Afterwards, while still in my booking period, I tried to reach out to the host to let them know of my bad experience, but was once again met with complete silence from the host. Would not recommend this host for anything except maybe backpackers or work travels. NOT suitable for families, and you might also not get booked into the address you expect based on the listing.