Name: Quality Inn Jacksonville South
Address: 5018 University Blvd W, Jacksonville, Comté de Duval, US
Price range: 55 $US–73 $US per night
Rating: 6.9

Ce qu'en disent des voyageurs

Les avis concernant le SureStay Hotel by Best Western Jacksonville South décrivent un séjour de type motel économique, avec des résultats mitigés : certains clients soulignent la propreté des chambres et le personnel accueillant, tandis que beaucoup d'autres font état de chambres sales ou malodorantes, de problèmes d'entretien et d'un environnement peu engageant.

Les chambres sont vieillottes, avec des lits confortables parfois mentionnés, mais des plaintes récurrentes concernent une climatisation bruyante ou inefficace, des téléviseurs qui ne fonctionnent pas et une connexion Wi‑Fi lente ou peu fiable. Le service est inégal : beaucoup ont trouvé le personnel accueillant, mais d'autres ont rencontré de l'impolitesse, un enregistrement lent et des litiges concernant les dépôts ou les remboursements. Un petit-déjeuner est proposé, mais les avis varient de bons à mal approvisionnés ou différents de ce qui était annoncé. Dans l'ensemble, attendez-vous à une étape simple avec des compromis en termes d'entretien et d'environnement.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Disposition de type motel avec accès aux chambres depuis l'extérieur et parking sur place. Certains clients ont signalé des pannes d'équipement, telles qu'un ascenseur ou une machine à glaçons hors service, et les aires de promenade pour animaux de compagnie sont limitées.

Avis de voyageur à ce sujet

8

Paul

3 mars 2025

·

A séjourné 3 nuits

A good basic motel, park outside your room. Room was old but it was clean and the bed was good and the shower fine. Breakfast was standard motel fare but again absolutely fine.

4

Susan

1 janv. 2025

·

A séjourné 1 nuit

They advertised as Pet Friendly on Hotels.com, but they were NOT. There is NO place for your dog to do their business, the back parking lot is scary and the grass along the edge is messy and on a hill, which prevents the dog from going there. The room was marginally OK, not at all like the pictures. I had a hard time finding the place due to the road construction (not the hotel's fault).

6

Gary

16 févr. 2025

·

A séjourné 1 nuit

Elevator wasn't working. Had room on 3rd floor.

4

Katherine

20 avr. 2024

·

A séjourné 1 nuit

The management of this property is terrible ice machine. Not working no breakfast in the breakfast drone. No toilet paper or soap in the bathroom. In the breakfast room and nothing was tended to when you told the management

4

Jeremiah

19 mars 2023

·

A séjourné 1 nuit

Stated as a hotel but was a motwl

6

Amanda

23 mars 2025

·

A séjourné 1 nuit

Roof leaked. We were on the bottom floor and the roof dripped all night long. The photos make the place look like a hotel when really it’s a motel. Would not stay again because there was water all over the place by the morning.

8

Sylvain

3 janv. 2025

·

A séjourné 1 nuit

The property is very outdated. We can see that the owners are trying to revamp this location, but there is a long way to go. However, the price point is very competitive if you are only transitioning for one night.

8

Nikki

25 avr. 2023

·

It was clean and the front desk was nice. But it is more of a motel style, which did not seem like it from the pictures. So in case that is something you factor, I thought it may be worth a mention. It is at least close to the freeway.

4

Brian

17 mars 2024

·

A séjourné 14 nuits

The Petals family are notorious for NOT maintaining their facilities. 1). Parking lanes are too tight, you can not get in and out of your vehicle. 2). Roaches in the rooms and in the breakfast area. 3). Weekend breakfast is supposed to have sausage, biscuits & gravy on the weekends and only had on 1 Sunday in a month. 4)TV doesn’t work half the time. 5) toilet leaks water on the bathroom floor. Sink has a hole in the bowel that leaks water on the floor in the room. 6). They increased the price of the room by double ( unannounced).

8

Jennifer

10 oct. 2024

·

A séjourné 1 nuit

Chain lock was missing. Only way to lock door was deadbolt. I felt safe only because I had my dogs with me. Bathroom door would not close completely. Chair was missing 2 wheels. TV Remote would not work. Manager did come down and replace it. Online it said two dogs available. At counter was told only one, but did allow both to stay.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Très irrégulier : de nombreux avis signalent la présence de cafards, de moisissures, d'odeurs (fumée/cannabis ou moisi), de linge taché, de fuites ou de robinetterie de salle de bain cassée, tandis que d'autres ont trouvé les chambres acceptablement propres.

Avis de voyageur à ce sujet

2

Valerie

27 janv. 2024

·

A séjourné 1 nuit

I have stated in convenience motels before but this by far is the most dirty I have ever been in. The sink was dirty, toilet seat was dirty, the bathroom floor needed to be wipe...I would give it a 2 out of 10. I was very disappointed. It looks very clean on picture but the room we stayed in was not anything I'm used to. And the only reason we had not left, it was because it was only for one night.

2

Rob

1 janv. 2023

·

A séjourné 3 nuits

Filthy, Unsafe, Bedbugs

6

Terry

1 juil. 2025

·

A séjourné 1 nuit

The room was clean but smelled very damp and musty. In the morning we noticed water on the floors near the bathroom. There had to be a leak somewhere.

2

Devin

17 nov. 2024

·

A séjourné 1 nuit

The room was dirty. The showers was curtain was tore. I had one of my money back.

2

Asigian

31 janv. 2025

·

A séjourné 1 nuit

Bath Room had mold on ceiling, Ac and heating didn’t work, door latch didn't work properly so I had to put a chair in front of the door, shower knob was broken, toilet and sink was not clean. Desk clerk was very rude and above all they have ROACHES !!!! I do not recommend please Don’t !!!!’

2

Stephanie

19 avr. 2025

·

A séjourné 1 nuit

The bathtub and shower pieces were falling out of the wall and wouldn’t fully shut off, the toilet ran constantly and made awful noises. The outlet next to the hair dryer was loose and shot sparks. There was conditioner but no shampoo. There were stains on everything and dents in the door.

2

MaryBeth

29 juin 2024

·

The pictures on the internet are not from this hotel. The room was dingy and dirty. Blood was found on the curtains, bedding and a towel. The room smelled like pot…..it was coming in from outside AND through the vent in the bathroom. I went and bought a deodorizing room spray but that didn’t work, people hanging out in the parking lot drinking most of the night. I DO NOT AND WOULD NOT RECOMMEND THIS DISGUSTING SMELLY GROSS HOTEL!

2

Annie

22 avr. 2025

·

A séjourné 1 nuit

We actually ended up leaving and not even staying the night at this hotel. I was told we would get a full refund ( which we still have not received). The hotel has roaches and really really bad mold in the bathroom. A shower that stays leaking and it was slimy. There appeared to have been a fire in our room and the outlets were black with damage. The smoke alarm was hanging open with no batteries in it. There was a bullet from a gun just sitting next to our door. It was truly an awful experience.

2

Mark

10 mars 2024

·

A séjourné 1 nuit

Bed linen was dirty. Candy wrapper . Human hair on the lower sheets

2

JORGE

14 janv. 2024

·

A séjourné 2 nuits

This property is really bad, Expedia shouldn’t promote them! It’s dirty, full of mold, smelled bad and there were holes on the walls. The room they gave us was horrible we switched to another and it was worse so we had to cancel our reservation and left to find another place to stay of how bad this place is!!! Do yourself a favor and don’t stay at SureStay!!!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Vieillot et basique ; les lits sont souvent confortables, mais les clients mentionnent une climatisation bruyante ou inefficace, des téléviseurs qui ne fonctionnent pas, des meubles usés et une connexion Wi‑Fi lente ou peu fiable.

Avis de voyageur à ce sujet

6

Jeff

10 juil. 2023

·

A séjourné 2 nuits

We traveled with our dog and stayed there for 2 nights. The room was old and needed repairs badly. Bathroom had no door knob inside, chair was missing one wheel. The only thing beyond our expectations was the bed: new and very comfortable!

8

Robin

27 août 2025

·

A séjourné 2 nuits

For the price you pay for the room, it was really good. The beds were comfortable and the shower had amazing water pressure! The staff was friendly enough, but got right to the point and was all business.The downside was the air conditioner was very noisy and had a hard time keeping the room cooled down, and although the breakfast was good, it was not kept well stocked.

8

Paul

3 mars 2025

·

A séjourné 3 nuits

A good basic motel, park outside your room. Room was old but it was clean and the bed was good and the shower fine. Breakfast was standard motel fare but again absolutely fine.

8

Robert

21 juin 2023

·

The room needed repairs and painting. No breakfast was available-which was one of the reasons i had selected this hotel

8

Edward

24 sept. 2023

·

A séjourné 1 nuit

Air conditioner made a noise all night

4

Daniel

9 nov. 2023

·

A séjourné 1 nuit

The general condition of room was suited to the price but could be better better for a little effort. Wifi was very slow to non existent. I only selected hotel due to buffett breakfast but no eggs or sausage as they advertised. I did kill a roach on the TV. So a little effort and room and service would be worth rate but owners are to cheap to pay for WIFI, an electric skillet or an exterminator.

8

Elias

6 janv. 2025

·

A séjourné 1 nuit

Room was clean but bathroom needs an upgrade. Beds were confortable.

2

Douglass

18 avr. 2024

·

A séjourné 1 nuit

1st room I checked into.The TV did not work.They tried to fix it but did not.Gave me another room.TV did not work again.Both rooms smelled.Air Conditioning units were very noisy. Overall a very unpleasant experience.Would not recomend this hotel to anyone. I do have to say the staff meaning a young man at the front desk did his best but was limited in what he had to work with

6

Gillian

17 sept. 2023

·

A séjourné 1 nuit

Loved the bed and the pillows, but that is about it. Lighting in the room was horrible and it felt like the landlord special when looking inside the bathroom and around the room. It was good for our one night stay but wouldn’t recommend longer than that.

6

Karen

2 mars 2024

·

A séjourné 1 nuit

Beds were uncomfortable. Air conditioner noisy, and tv did not work. Water pressure terrible

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Service inégal : de nombreuses mentions d'un personnel amical contrastent avec des signalements d'interactions impolies, d'un enregistrement lent ou retardé, et de problèmes liés aux dépôts, aux remboursements ou à la résolution de problèmes.

Avis de voyageur à ce sujet

2

Kara

13 sept. 2023

·

A séjourné 1 nuit

The staff was extremely rude! Our power went out. Next time I’d rather be a puddle of sweat than to stay here again. Check out was at 11am. They were knocking on our door @ 10am sharp. Spoke to the front desk at check out. Waste of time. Extremely rude and could careless.

4

Anthony

17 janv. 2023

·

A séjourné 19 373 nuits

The staff was very friendly and the morning breakfast was very nice, but unfortunately, my first day there i needed to switch rooms. Arrived around 8pm l, checked in with the gentleman at the counter, and he gave me the key to room 129. I went to the room and upon inspection, found 2 live roaches in the bathroom and 1 live roach on the wall in the bedroom area. I immediately left and went to asl for a different room. The disturbing part was, he asked me if i had "laid in the bed", so he would kniw if he could "still rent the room", making sure i didn\'t mess up the sheets and he could just give that room to someone else immediately.

10

Barbara

10 janv. 2024

·

A séjourné 1 nuit

We appreciated the front desk staff allowing us to check-in early as bad weather was forecast to arrive. We made it in just in time.

2

Jeremiah

10 août 2025

·

A séjourné 2 nuits

Terrible hotel. Took forever for someone to check me in. Once i arrived in the room there was a bullet hole in the window, the shower was filthy and the room smelled like weed. Overall not recommended.

10

Glynis

29 oct. 2023

·

A séjourné 1 nuit

The staff friendly and helpful The room was clean and bed was comfortable Shower has a slight leak but plenty of pressure and hot water Not any restaurants to walk to but just a short Uber ride away The breakfast was adequate to get your day going A good option to stay at when going to games at TIAA bank field as easy to get to east on off access to I95

2

Crisanto

6 mai 2025

·

A séjourné 2 nuits

I wish I could give it zero stars. We booked months worth of rooms for our employees since the start of the year. They missed the checkout date by less than two hours and were charged $50 a room to have the doors unlocked. The staff at this hotel is beyond condescending, obnoxious and arrogant. You better hope that you do not have any sort of issues. Even when it was their mistake, The hotel is not clean and is in a sketchy part of town, buyer beware

8

Robert

30 nov. 2025

·

A séjourné 1 nuit

Had to wait about 5 minutes before I was acknowledged to check in (No one was at the front desk). The toilet paper holder was broken in the bathroom. The light by the beds did not work. Carpet needed to be replaced, it had many stains.

8

Jules

27 juil. 2023

·

A séjourné 2 nuits

I didn't like the fact that I had to pay a $50 deposit only to get back $40 after checking out because I was a little late circling out at like 11:15. Smh. I'll NEVER stay here again!

2

Brittany

25 mars 2024

·

A séjourné 1 nuit

Booked a King bed online and when I got there the front desk clerk explained that there were no king rooms due to a plumbing issue and then flat out refused to give me a refund leaving myself and my husband stuck with a double queen bed room. We were specifically looking for a hotel with a King room available and only booked this hotel because it had one available. Also, the property looks nothing like the pictures, Its a run down dump in a disgusting area and was a horrible experience altogether 😪.

10

Angelia

3 nov. 2025

·

A séjourné 2 nuits

The person who checked us in was excellent

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour accéder à l'I‑95, mais la zone environnante est perçue comme industrielle et peu sûre par beaucoup, avec des personnes qui traînent, ce qui amène certains voyageurs à se sentir en insécurité.

Avis de voyageur à ce sujet

2

Jerrica

14 oct. 2024

·

A séjourné 1 nuit

I was terrified of staying here. I did not feel safe at all. I wanted to forfit my $100 but my husband said we would be fine. Which we were, but I would not stay here alone or with my children ever!!!

8

Lorenzo

15 mai 2023

·

A séjourné 2 nuits

Area was near resturants and expressway..

2

Mary Jean

22 mai 2024

·

A séjourné 1 nuit

I did not stay at this property even though I fully paid for the booking. I am a young woman traveling alone and did not feel safe here whatsoever. It’s a motel located between two “gentlemen’s” clubs. In a not-so-safe looking area. When I turned in my key and told the staff I did not feel safe, no reimbursement was even offered. My key was simply accepted and I drove away. I was in town to shadow somethings at Mayo Clinic for school, as a young solo traveler I did not feel the need to fight for reimbursement.

10

robert

29 juin 2023

·

A séjourné 1 nuit

The area was not a good neighborhood, but it was right off the highway...convenient. The hotel is redone and nice. Great beds! Great breakfast.

6

Zoe

12 nov. 2024

·

A séjourné 2 nuits

Adequate for the price. Room was clean but felt hotel was not in the best part of town.

8

Robert

7 févr. 2023

·

A séjourné 2 nuits

We had 6 rooms and 22 people in our group. The rooms were clean and the beds were very comfortable. The hotel is an older building but the renovations are satisfactory. Breakfast choices were limited but you could get a decent bite to eat. The building is in a rougher area of Jacksonville but we felt fine staying here. Sam did an excellent job, courteous and helpful.

6

Sonya

11 mai 2024

·

A séjourné 1 nuit

The room was very clean but carpet smelled old, there was Spanish men hanging outside all night outside of are room drinking being loud. People above are room was stomping all night long. It was unsafe area altogether. Lesson learned here will not be returning ever again. Very ghetto hotel.

4

Suzanne

28 janv. 2024

·

The pictures make it look like it’s cute and trendy but when you get there you realize it’s just an old motel that they’ve added a coat of paint and curtains to. The bathroom ceiling was disgusting and the breakfast was laughable. Nearby is a strip club, a gun shop and a sex store.

8

Maribel

31 août 2025

·

A séjourné 1 nuit

The property's interior was fine overall! The location or area where this hotel is located is very commercial, with several car and truck repair shops.

8

Irish

30 sept. 2023

·

A séjourné 1 nuit

The property is clean. But the environment outside seems unsafe.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Un petit-déjeuner est proposé, bien que les expériences varient considérablement : certains l'ont apprécié, tandis que d'autres ont trouvé des articles manquants, des stations non réapprovisionnées ou des options ne correspondant pas à la description.

Avis de voyageur à ce sujet

6

Daniel

28 oct. 2024

·

A séjourné 2 nuits

The gentlemen who checked us in, and came to the room the look at the TV that was not working (which prompted a move to a different room) was very friendly and helpful. The lack of available breakfast items was disappointing.

8

Robin

27 août 2025

·

A séjourné 2 nuits

For the price you pay for the room, it was really good. The beds were comfortable and the shower had amazing water pressure! The staff was friendly enough, but got right to the point and was all business.The downside was the air conditioner was very noisy and had a hard time keeping the room cooled down, and although the breakfast was good, it was not kept well stocked.

8

Robert

21 juin 2023

·

The room needed repairs and painting. No breakfast was available-which was one of the reasons i had selected this hotel

8

Michelle

2 août 2025

·

A séjourné 3 nuits

Really enjoyed the breakfast. Enjoyed our stay

8

Haley

21 avr. 2024

·

A séjourné 1 nuit

Mostly everything was great about our stay. The room was nicely updated. The breakfast was great. Staff was nice. The only negative thing about this property is that I think they forgot about updating the bathroom. Lol. It wasn't terrible but looking at the room and then the bathroom you would think you're in two totally different rooms.

4

Joanna

9 mai 2025

·

A séjourné 1 nuit

The pillows there are extra uncomfortable, take your own!!!! Room was very small. Breakfast was included in the price (not low price) but when we come to breakfast room 30 minutes before the end of breakfast hours, there was very little left to eat, no eggs and no one to ask for more. We will never come back there!

4

Brian

17 mars 2024

·

A séjourné 14 nuits

The Petals family are notorious for NOT maintaining their facilities. 1). Parking lanes are too tight, you can not get in and out of your vehicle. 2). Roaches in the rooms and in the breakfast area. 3). Weekend breakfast is supposed to have sausage, biscuits & gravy on the weekends and only had on 1 Sunday in a month. 4)TV doesn’t work half the time. 5) toilet leaks water on the bathroom floor. Sink has a hole in the bowel that leaks water on the floor in the room. 6). They increased the price of the room by double ( unannounced).

6

Chrisangela

12 janv. 2024

·

A séjourné 2 nuits

My only issue was the breakfast didn’t have sausage as they advertised

6

Paul

4 févr. 2024

·

A séjourné 2 nuits

Breakfast soso. No cream cheese, no sausage, no fruit, coffee machine disnt work properly

10

Evghenia

25 juil. 2025

·

A séjourné 1 nuit

Clean neat affordable place with a very nice complementary breakfast

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	69 $US
février	74 $US
mars	77 $US
avril	77 $US
mai	75 $US
juin	69 $US
juillet	67 $US
octobre	70 $US
novembre	67 $US
décembre	61 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $65
18 $55	19 $60	20 $62	21 $63	22 $63	23 $63	24 $63
25 $65	26 $65	27 $67	28 $65	29 $66	30 $67	31 $67

di	lu	ma	me	je	ve	sa
1 $67	2 $69	3 $69	4 $69	5 $69	6 $67	7 $67
8 $67	9 $68	10 $69	11 $69	12 $69	13 $64	14 $64
15 $64	16 $67	17	18 $68	19 $68	20 $67	21 $64
22 $65	23	24	25 $64	26 $73	27 $70	28
29 $69	30 $64

Quality Inn Jacksonville South

Prix pour Quality Inn Jacksonville South

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 2 grands lits, non-fumeurs

Chambre Standard, 1 très grand lit, non-fumeurs

Chambre, 2 grands lits, accessible aux personnes à mobilité réduite, non-fumeurs

Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite, non-fumeurs

Avis des voyageurs sur Quality Inn Jacksonville South

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir