巴爾的摩亨特谷萬怡飯店

No one servicing bar at breakfast or happy hour. A huge disappointment

The person who checked us in was wonderful. The next morning we went to the cafe to get something little to eat and drinks. We waited for a bit. Then someone came from the desk because there were several people waiting. We ordered a chai latte a lemon cake bread a muffin and a Diet Coke. The lady at the counter told us they were out of the lemon cake bread and so we got some toast. She just said what kind and we said white. The lady had us pay then turned around without giving a receipt and walked away. Another person came out and asked if we were helped. The First Lady came back with our items except the chai latte. We asked where it was and she said you didn’t order one then started to walk away. We said yes we did and she just looked and walked away. Very rude and nasty. Other than that the room was clean but the shower supplies were not stocked.

For a 10 day stay while visiting family and friends, it was perfect.

Checked in, dropped bags & left. Upon returning later tjat night, noticed shower had black mold & public hairs. Advised front desk, hotel sold out, nothing they could do. Asked the front desk in the am, again no help. Chatted online with Marriott, again no help since we booked thru a 3rd party. Worst hotel stay at Marriott, extremely disappointing. I have photos.

I was really disappointed with this hotel. Usually Courtyards are good, but this one left a lot to be desired. The property was old and not well taken care of. The AC unit was poor (and it was 98 degrees outside) so the room was always humid. The wifi didn't work well...and when Ia asked about moving to a room that had a better signal, I was told no and given a phone number to call. This was disappointing because I had a lot of work to do. Unfortunately, I think this is a stayaway.