Name: Puerto de Luna Pet Friendly and Family Suites
Address: Blvd. Francisco Medina Ascencio No.2500, Puerto Vallarta, Jalisco, Mexico
Rating: 7.63

Guest reviews

7.6

Good

Based on 842 verified reviews

Who stays here?

Business

10%

Couple

39%

Family

34%

Group

7%

Solo

7%

What guests think

AI-generated summary based on recent guest reviews

At Puerto de Luna Pet Friendly and Family Suites, travellers highlight friendly staff, clean grounds with gardens, a quiet atmosphere, and pet-friendly touches like a dog park, plus a convenient location near the airport, shops, and the neighboring Food Park.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Kerri

Apr 9, 2026

·

Stayed 3 nights

Was advised we would have to upgrade to a more expensive room as economy room max was one dog. Despite the hotel policy listings showing 2 digs and our staying in the same room one month previously the front desk clerk insisted we needed to upgrade. After a conversation with the manager we were ok to stay in economy.

8

John

Apr 7, 2026

·

Stayed 1 night

My only concern was you claimed pet friendly and listed a price. When we arrived I was charged an additional 300 pesos. I surprised as there was not mention of additional charges for pets at the time of booking

8

Nicole

Feb 19, 2026

·

Stayed 3 nights

Loud at night

10

Spencer

Feb 16, 2026

·

Stayed 2 nights

Big rooms with a kitchen and living room. AC. Nice pool. Good breakfast. Next to an amusement park, and noisy until 11:00pm. Staff very helpful and friendly.

8

Rosemary

Feb 14, 2026

·

Stayed 14 nights

Room was definitely older but clean, spacious and we loved our king sized bed The pool was great. Restaurant on site very good

Blvd. Francisco Medina Ascencio No.2500

Location

With a stay at Puerto de Luna Pet Friendly & Family Suites Hotel in Puerto Vallarta (Fluvial Vallarta), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon. This aparthotel is 10 mi (16.1 km) from Nuevo Vallarta Beach and 3.4 mi (5.4 km) from Playa de los Muertos.

La Isla(0.2 miles)

Plaza Caracol(0.2 miles)

Playa Flamingos(0.2 miles)

Playa de Oro(0.5 miles)

Hotel Zone Beach(0.6 miles)

Puerto Mágico(0.8 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, but it is limited. No reservation is required.

Cooked-to-order breakfasts are available daily from 8:00 AM to 1:00 PM for a fee, approximately MXN 150 to 300 per person.

Pets are allowed in specific rooms with a limit of one pet per room. There is a fee of MXN 300 per pet, per night.

Check-in is from 3:00 PM to 11:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. It is advisable to contact the property for specific accessibility needs.

The property is located in Fluvial Vallarta, within a 5-minute drive of the Cruise Ship Terminal and Malecon. It is approximately 10 miles from Nuevo Vallarta Beach and 3.4 miles from Playa de los Muertos.

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours may vary.

Children are welcome, and up to 2 children aged 12 years and younger can stay for free when using existing bedding in the parent's or guardian's room.

Puerto de Luna Pet Friendly and Family Suites

Amenities

Property description

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Guest reviews