Econo Lodge Inn & Suites Horn Lake - Southhaven

Property not up to date. In my room, the A/C wasn’t working and the knob wasn’t present (but later given from another room). There was spot on walls/doors, a hole in the door, bathroom door hardly closes, burn holes in the “comforter”. Definitely needs a complete renovation. On a good note, very convenient and surrounded by plenty of food, shopping and entertainment is close by. Provides smoking room options, also.

First off I stood there for 10 min while the front desk worker was on the phone with another customer and didnt even say hi or let me know that he knew I was there. I handed him my dod id and he said that he needed a real id with an address on it. I said that was a valid id but wouldn't proceed untill I gave him my DL. He told me what room I was in and never told me hot to get to the room. The Room was outdated, dirty and the desk chair was broken. There was hair on the bathroom floor. I didnt even want to take a bath or shower while I was there. Also parking there was not good at all. There were cars not in parking spots. I stayed at many other hotels while on this trip and this was the only hotel that I got up early and left. I cut that day short and lost money out if this whole trip. I had booked a hotel closer to home that I wanted to stay at but because I got up and left I cut that day short and stayed in Dallas. I dont recommend anyone to stay at this hotel. not worth the money not worth the time and its in a decent area but just the hotel is trash

Staff was kind. I couldn't be accommodated with a room on bottom floor. Therefore, I had to walk my bags upstairs, while I could barely make it with bad knees and back. The room was nice and clean and housekeeping was always on point. Parking was terrible, twice I had to sit and wait for someone to move. People parked everywhere, spaces were small. All else was 😃.

Clean and affordable. Especially liked you were able to smoke in your room. Hard to find hotels/motels tha allow inside smoking.

Everything was well except they had a few roaches. They need to call cooks or some other pest control company

The room was very clean saw no bugs!!! Bed are very comfortable. Staff was excellent!!

Property not up to date. In my room, the A/C wasn’t working and the knob wasn’t present (but later given from another room). There was spot on walls/doors, a hole in the door, bathroom door hardly closes, burn holes in the “comforter”. Definitely needs a complete renovation. On a good note, very convenient and surrounded by plenty of food, shopping and entertainment is close by. Provides smoking room options, also.

First off I stood there for 10 min while the front desk worker was on the phone with another customer and didnt even say hi or let me know that he knew I was there. I handed him my dod id and he said that he needed a real id with an address on it. I said that was a valid id but wouldn't proceed untill I gave him my DL. He told me what room I was in and never told me hot to get to the room. The Room was outdated, dirty and the desk chair was broken. There was hair on the bathroom floor. I didnt even want to take a bath or shower while I was there. Also parking there was not good at all. There were cars not in parking spots. I stayed at many other hotels while on this trip and this was the only hotel that I got up early and left. I cut that day short and lost money out if this whole trip. I had booked a hotel closer to home that I wanted to stay at but because I got up and left I cut that day short and stayed in Dallas. I dont recommend anyone to stay at this hotel. not worth the money not worth the time and its in a decent area but just the hotel is trash

Roaches in the room. The area was quiet room was clean great safe.

Staff was kind. I couldn't be accommodated with a room on bottom floor. Therefore, I had to walk my bags upstairs, while I could barely make it with bad knees and back. The room was nice and clean and housekeeping was always on point. Parking was terrible, twice I had to sit and wait for someone to move. People parked everywhere, spaces were small. All else was 😃.

Our hotel room was absolutely filthy. The sheets had black spots on them, the air conditioner had sticky stuff all over the outside and some type of gooey gunk inside of it. Floors had black film on them

Clean, spacious rooms

The service was amazing. But the covers had cigarette burns on them, the mini fridge was dirty , the towels smelled really bad, the bath was super dirty, neighbors had really loud music until 4am and it says no smoking but there was a very heavy smell of weed. I wouldn’t call it family friendly and definitely won’t stay again and won’t recommend for family with small children.

If you like an average stay and don’t care about the place being 5 star then it’s ok to stay the walls really thin like you can hear ppl having sex the air conditioning unit was nasty and the door had water damage but it was an ok stay

Had fun! Friendly staff especially the man at the front desk. The only problem was the bed was super hard like sleeping on top of a coffin.

The room was very clean saw no bugs!!! Bed are very comfortable. Staff was excellent!!

Property not up to date. In my room, the A/C wasn’t working and the knob wasn’t present (but later given from another room). There was spot on walls/doors, a hole in the door, bathroom door hardly closes, burn holes in the “comforter”. Definitely needs a complete renovation. On a good note, very convenient and surrounded by plenty of food, shopping and entertainment is close by. Provides smoking room options, also.

Working on roof over my room late in the evening, people hanging around outside my room.

Room was good and spacious.

It actually has a set up as if you're in a studio apartment. The renovations are impressive minus the sofa.

There were men outside chatting very loudly until nearly midnight. Did not get the sleep I needed.

Clean, spacious rooms

This is a bare minimum hotel. Dull decor. Old & mix-matched furniture. The room was very large though. Was driving through to Chicago so it was a quick overnight & it served its purpose. The desk clerk was very professional, friendly and efficient.

If you like an average stay and don’t care about the place being 5 star then it’s ok to stay the walls really thin like you can hear ppl having sex the air conditioning unit was nasty and the door had water damage but it was an ok stay

The staff was incredibly friendly and helpful, which really made my stay enjoyable.

The room was very clean saw no bugs!!! Bed are very comfortable. Staff was excellent!!

Everything was perfect! I enjoyed my stay my room and service was 100 percent excellent. Thanks I will be back again

First off I stood there for 10 min while the front desk worker was on the phone with another customer and didnt even say hi or let me know that he knew I was there. I handed him my dod id and he said that he needed a real id with an address on it. I said that was a valid id but wouldn't proceed untill I gave him my DL. He told me what room I was in and never told me hot to get to the room. The Room was outdated, dirty and the desk chair was broken. There was hair on the bathroom floor. I didnt even want to take a bath or shower while I was there. Also parking there was not good at all. There were cars not in parking spots. I stayed at many other hotels while on this trip and this was the only hotel that I got up early and left. I cut that day short and lost money out if this whole trip. I had booked a hotel closer to home that I wanted to stay at but because I got up and left I cut that day short and stayed in Dallas. I dont recommend anyone to stay at this hotel. not worth the money not worth the time and its in a decent area but just the hotel is trash

Very courteous and helpful staff

Room and staff

Got there after 3 and nobody was at the front desk. Had a sign up will be back in 5mins. Waited for 45 mins and never saw anyone walk in. Went in after someone else came out and finally got checked in. Lady was rude at the desk. I had my 4yr old with me. Definitely not a place where id want to stay again with or without him. Will not be back.

Staff was kind. I couldn't be accommodated with a room on bottom floor. Therefore, I had to walk my bags upstairs, while I could barely make it with bad knees and back. The room was nice and clean and housekeeping was always on point. Parking was terrible, twice I had to sit and wait for someone to move. People parked everywhere, spaces were small. All else was 😃.

Easy check in. Polite.

This is a bare minimum hotel. Dull decor. Old & mix-matched furniture. The room was very large though. Was driving through to Chicago so it was a quick overnight & it served its purpose. The desk clerk was very professional, friendly and efficient.

Convenient to highway for easy access. (The only disappointment was that the price changed a bit between the time we selected the room on Expedia and finished completing the credit card info, which is not the hotel's fault.)

Property not up to date. In my room, the A/C wasn’t working and the knob wasn’t present (but later given from another room). There was spot on walls/doors, a hole in the door, bathroom door hardly closes, burn holes in the “comforter”. Definitely needs a complete renovation. On a good note, very convenient and surrounded by plenty of food, shopping and entertainment is close by. Provides smoking room options, also.

Convenient location. Easy access to restaurants.

It was nice for the price and since it was the only available room in the area it served my needs just fine. I was pleasantly surprised given the price and area.

Roaches in the room. The area was quiet room was clean great safe.

Great stay nice location