Novotel Paris La Defense Esplanade

Positiv hervor zu heben ist, dass das Hotel einen Wasserspender hatte. Das Personal war grundsätzlich freundlich bis auf wenige Ausnahmen.

Difficile d’accès par le parking surtout avec des valises il faut passer par des escaliers … Pas de moyens de garer à l’entrée Les chambres sont propres , l’accueil est sympa Ça manque de convivialité.. Les parties communes escaliers , couloirs ont des remontées de fosses c’est désagréable !! Pour un hôtel considéré 4 Etoiles et le montant de la nuit on s’attendait à un peu plus

Belle chambre avec une vue sur Paris magnifique. Parking existant mais peu pratique (escalier, nombreuses portes), difficile d'accès

Purtroppo abbiamo avuto un danno grave alla macchina, ci è stato rotto un vetro della macchina nel parcheggio "custodito " e a pagamento dell'albergo. Per accedere al parcheggio vi erano 2 codici, quindi, indicativo di grande insicurezza. Purtroppo avendo pagato tramite Expedia , non ci è stato rimborsato alcuna notte non usufruita dato siamo scappati. Deludente sia dal punto di vista umano che di sicurezza. Eravamo con dei minori.

A hotel very close to the metro to gain access to all of Paris but without staying in the middle of the city. Shame evening restaurant is no longer using the breakfast room to allow the current room to return to being a bar/bar snacks room for sitting and chatting. The lobby area is impersonal.

Cher par rapport à la modernité et aux équipements

La chambre était bien. Par contre le restaurant propose des plats congelés et chers pour ce que c’est.

Séjour sympa mais parking trop relou

El hotel luce muy moderno y las instalaciones en buen estado, el aire acondicionado no enfriaba suficiente, pero fuera de ahí todo en orden.

the restaurant took around 30 mins just to bring the menu, and when I ordered a bottle of water they never brought it. they took my order after 45 mins, and due to all tables around me complaining about the service I decided to leave and cancelled my order. The gym has limited space.

Difficile d’accès par le parking surtout avec des valises il faut passer par des escaliers … Pas de moyens de garer à l’entrée Les chambres sont propres , l’accueil est sympa Ça manque de convivialité.. Les parties communes escaliers , couloirs ont des remontées de fosses c’est désagréable !! Pour un hôtel considéré 4 Etoiles et le montant de la nuit on s’attendait à un peu plus

Hotel is conveniently located next to a large mall and subway station for easy/convenient access to central Paris. The room was large and clean with a great, unobstructed view of central Paris, including the Eiffel Tower. Staff at the front desk were all very present and helpful

We liked the convenience of Hotel across road from Metro station, M1 direct into Paris, Hotel was clean and good selection for Breakfast with plenty staff clearing tables so no waiting, The room was good we had good view of Eiffel tower from bedroom window, Reception staff excellent giving advise on how to get to attractions easily,

I’ve stayed in many Paris hotels, and if you’re expecting a 4-star, avoid this one. It should lose a star, and management needs to address the poor state. Clearly, guest experience is not a priority. I paid £500 for 2 nights in a “superior” room with a view, but it felt more like a dated 3-star motel. Check-in was bland—no interaction, no explanation of services, not even a confirmation of my booking. Staff seemed untrained. The 10th-floor corridor was dark and outdated, and the room wasn’t any better—cramped, gloomy, and unclean. The only positive was the view of the Arc de Triomphe and Eiffel Tower. The depressing color scheme of browns and grays made the room feel even worse. Nothing about the room was "superior." A few Rituals products don't compensate for the lack of basics like robes, slippers, or water. £250 per night for this? The bathroom was tiny, with a faulty showerhead, and the loose socket was dangerous. The towels were so thin they were practically see-through. Clearly, the room wasn’t maintained. Breakfast was chaotic. The food was poor, and the hot dishes weren’t even warm. The dining area was unclean. This hotel isn’t any better than the IBIS next door. I’m just relieved I only stayed for 2 nights.

Clean rooms, very friendly staff, nice location

5 Tage im Hotel. WC wurde während der Zeit nie geputzt, Frühstück entspricht nicht ganz meinen Erwartungen, es gab zwar Rührei, Würstchen etc, aber in der Wurstauslage gab es lediglich ein paar Würfelchen Schinken. Kein Aufschnitt, Salami, Lyoner oder ähnlichem, Gleiches beim Käse. Das Platzangebot beim Frühstück war auch sehr überschaubar für ein Hotel dieser Grössenordnung.

Hotel was reasonable clean and in a nice area, but very dated. Rooms need renovation, looks like it hasn't been done since the 80s with wood chip wall paper. Definitely not a 4 star hotel.

The property was good, it was clean and staff were nice. However, the beds and pillows are extremely uncomfortable which and toilet clogged easily.

Très sale. Pas d’aération. État catastrophique

there was nothing good,bad breakfast, bad cleaning, small room, rude staff. disney shuttle was fulled other hotels you havenot beable to get in it.

Colazione era molto buono ma comodità dei letti non mi ha piaciuto

Stay was not good for the price paid. On the first night I could not sleep as room was too warm. I was told no air con do not start till April. Next day morning I could not get hot water in the shower. When complained I was told many people staking shower in the morning causes nonhot water. What a terrible system which can not manage it's capacity.

Room was hot

I’ve stayed in many Paris hotels, and if you’re expecting a 4-star, avoid this one. It should lose a star, and management needs to address the poor state. Clearly, guest experience is not a priority. I paid £500 for 2 nights in a “superior” room with a view, but it felt more like a dated 3-star motel. Check-in was bland—no interaction, no explanation of services, not even a confirmation of my booking. Staff seemed untrained. The 10th-floor corridor was dark and outdated, and the room wasn’t any better—cramped, gloomy, and unclean. The only positive was the view of the Arc de Triomphe and Eiffel Tower. The depressing color scheme of browns and grays made the room feel even worse. Nothing about the room was "superior." A few Rituals products don't compensate for the lack of basics like robes, slippers, or water. £250 per night for this? The bathroom was tiny, with a faulty showerhead, and the loose socket was dangerous. The towels were so thin they were practically see-through. Clearly, the room wasn’t maintained. Breakfast was chaotic. The food was poor, and the hot dishes weren’t even warm. The dining area was unclean. This hotel isn’t any better than the IBIS next door. I’m just relieved I only stayed for 2 nights.

Hotel was reasonable clean and in a nice area, but very dated. Rooms need renovation, looks like it hasn't been done since the 80s with wood chip wall paper. Definitely not a 4 star hotel.

部屋に冷蔵庫はなかったが、受付で預かってくれた。

Awful mattresd

Extremely tiny rooms, rude staff especially the restaurant staff. As such nothing is there in the restaurant but on top of that the staff is mostly unfriendly unavailable snd rude. The frontdesk is unwelcoming too and makes you suffer for anything & everything!

In need of some updating.

No funciona el aire acondicionado

Hotel is conveniently located next to a large mall and subway station for easy/convenient access to central Paris. The room was large and clean with a great, unobstructed view of central Paris, including the Eiffel Tower. Staff at the front desk were all very present and helpful

We liked the convenience of Hotel across road from Metro station, M1 direct into Paris, Hotel was clean and good selection for Breakfast with plenty staff clearing tables so no waiting, The room was good we had good view of Eiffel tower from bedroom window, Reception staff excellent giving advise on how to get to attractions easily,

Clean rooms, very friendly staff, nice location

Bra utsikt och OK rum. Fick återkommande be om barnsäng som vi var lovade, första var trasig sen dröjde det hela kvällen och besked om att ingen fanns - plötsligt fanns det… genomgående lite svagt

The security people - extreme aggressiveness. They made my family feeling that we are in a war zone and not in the most beautiful capital of Europe.

We liked the location which was close to the metro and a short walk across the bridge to Neuilly which we really like. However, we thought this was a poor 4 star hotel. - air conditioning in the room was poor which was not ideal when it was so hot over our stay - the safe in the room was broken - the hotel and room generally seemed in need of update - we stayed in this hotel many years ago and it does not appear to have changed since - reception staff seemed not interested, and certainly not welcoming. On arrival, 2 reception staff were sitting talking in a separate room - certainly not business from body language, after some time waiting they came out, no bonjour, no welcome, just a look as we had disturbed their conversation. I may be wrong but it seems this hotel is so full of large group tours, they forget the individual. - On leaving, reception again - wanted to charge a second time for city taxes which I had already paid on arrival. However, it was for me to prove I had paid so had to open my bank app to prove it - it seems they had problems with their IT systems which had not updated the payment - a minor but indicative point, 2 small paper cups in the room for tea / coffee.

Extremely tiny rooms, rude staff especially the restaurant staff. As such nothing is there in the restaurant but on top of that the staff is mostly unfriendly unavailable snd rude. The frontdesk is unwelcoming too and makes you suffer for anything & everything!

Séjour en famille en septembre 2024 Très bon séjour, le personnel est agréable et tout est pratique pour les enfants (3 et 6 ans)

Lors de mon séjour, j’ai rencontré un problème sérieux avec la réception, en particulier le jour de mon départ. J’étais accompagné de ma femme et de ma fille de deux ans, ce qui a rendu la situation encore plus désagréable. Mon badge d’accès à la chambre a été bloqué à plusieurs reprises, m’obligeant à redescendre à la réception. La raison invoquée était le paiement de la taxe de séjour. Or, mon départ était prévu après le petit-déjeuner et je comptais régler l’ensemble de la facture (taxe de séjour, parking, etc.) au moment du check-out, comme cela se fait habituellement. Après être descendu prendre le petit-déjeuner avec ma famille, je suis remonté pour récupérer nos affaires, mais l’accès à la chambre avait été volontairement bloqué. On m’a alors imposé de payer la taxe de séjour avant même de pouvoir remonter chercher nos effets personnels, malgré le fait que le check-out se faisait de toute façon à la réception et que tous les frais allaient être réglés à ce moment-là, y compris le parking. Cette insistance excessive, combinée à une attitude peu agréable de la réceptionniste, a créé une situation inutilement stressante, d’autant plus en présence d’un enfant en bas âge. Je ne comprends pas pourquoi cette taxe devait être exigée avant, alors que les autres frais ont été réglés normalement lors du départ. Il y a clairement un problème de communication, de relation client ou une règle interne à revoir. C’est regrettable et cela nuit à l’expérience globale du séjour.

the restaurant took around 30 mins just to bring the menu, and when I ordered a bottle of water they never brought it. they took my order after 45 mins, and due to all tables around me complaining about the service I decided to leave and cancelled my order. The gym has limited space.

Hotel is conveniently located next to a large mall and subway station for easy/convenient access to central Paris. The room was large and clean with a great, unobstructed view of central Paris, including the Eiffel Tower. Staff at the front desk were all very present and helpful

駅に近くて便利です。ちなみに空港からはタクシーで63€程でつきました。USB充電は備え付けの時計に1か所ついてます。 冷蔵庫がない等、必要最低限ではありますが、宿泊だけであれば不自由はありません。

We liked the convenience of Hotel across road from Metro station, M1 direct into Paris, Hotel was clean and good selection for Breakfast with plenty staff clearing tables so no waiting, The room was good we had good view of Eiffel tower from bedroom window, Reception staff excellent giving advise on how to get to attractions easily,

Qualidade Novotel. Limpo e constantemente renovado. Excelente custo/benefício. Fique atento para o fato da estação do Metro ser Esplanade de la Défense (linha 1) e não RER A Defense. O acesso da estação do metro para o hotel ( e, pior ainda, do hotel a estação de metro) tem muitas escadas. Assim, carregar malas nesse trajeto pode exigir algum esforço , principalmente para gente com mais de 50 anos (eu tenho 63)

100 meters from the metro line 1 so straight to paris center in 10 minutes, and lots of great restaurants in Levalois or Courbevoie and La Defense within walking distance. On the river so great views of Monmatre and eifel tower

エッフェル塔やモンマルトルの丘などよく見える部屋でした。夜はエッフェル塔がキラキラ輝き、花火も上がっていました。地下鉄の駅からも近く。このホテルにして良かったと思いました。

A hotel very close to the metro to gain access to all of Paris but without staying in the middle of the city. Shame evening restaurant is no longer using the breakfast room to allow the current room to return to being a bar/bar snacks room for sitting and chatting. The lobby area is impersonal.

Winkels en vervoer dichtbij. Handig

Tiene la estación del Metro muy cerca (100 metros o menos) lo que facilita la movilidad a casi cualquier punto y por bajo costo. Los desayunos en Europa son muy diferentes a los Mexicanos por lo que no me gustaron

Nice hotel for a good price. Located in the business district but only a short journey on the metro into the centre of Paris.

Colazione era molto buono ma comodità dei letti non mi ha piaciuto

Excellent location, few mins to M1 station, nice and clean room, good river view with Eiffel Tower, welcome gift for small kids, standard hotel buffet breakfast, the only feedback is the ventilation of the room could improved, it’s a bit weak

We liked the convenience of Hotel across road from Metro station, M1 direct into Paris, Hotel was clean and good selection for Breakfast with plenty staff clearing tables so no waiting, The room was good we had good view of Eiffel tower from bedroom window, Reception staff excellent giving advise on how to get to attractions easily,

I’ve stayed in many Paris hotels, and if you’re expecting a 4-star, avoid this one. It should lose a star, and management needs to address the poor state. Clearly, guest experience is not a priority. I paid £500 for 2 nights in a “superior” room with a view, but it felt more like a dated 3-star motel. Check-in was bland—no interaction, no explanation of services, not even a confirmation of my booking. Staff seemed untrained. The 10th-floor corridor was dark and outdated, and the room wasn’t any better—cramped, gloomy, and unclean. The only positive was the view of the Arc de Triomphe and Eiffel Tower. The depressing color scheme of browns and grays made the room feel even worse. Nothing about the room was "superior." A few Rituals products don't compensate for the lack of basics like robes, slippers, or water. £250 per night for this? The bathroom was tiny, with a faulty showerhead, and the loose socket was dangerous. The towels were so thin they were practically see-through. Clearly, the room wasn’t maintained. Breakfast was chaotic. The food was poor, and the hot dishes weren’t even warm. The dining area was unclean. This hotel isn’t any better than the IBIS next door. I’m just relieved I only stayed for 2 nights.

5 Tage im Hotel. WC wurde während der Zeit nie geputzt, Frühstück entspricht nicht ganz meinen Erwartungen, es gab zwar Rührei, Würstchen etc, aber in der Wurstauslage gab es lediglich ein paar Würfelchen Schinken. Kein Aufschnitt, Salami, Lyoner oder ähnlichem, Gleiches beim Käse. Das Platzangebot beim Frühstück war auch sehr überschaubar für ein Hotel dieser Grössenordnung.

Bella struttura in posizione strategica per arrivare al centro di Parigi con la M1 (bisogna però fare un percorso con scale). Camera piccola per 4 ma con tutto l' essenziale e vista sulla Tour. Ottima ed abbondante la colazione continentale con anche crepes fatte al momento.

La chambre était bien. Par contre le restaurant propose des plats congelés et chers pour ce que c’est.

there was nothing good,bad breakfast, bad cleaning, small room, rude staff. disney shuttle was fulled other hotels you havenot beable to get in it.

Hotel nähe der Metrostation 1. - Frühstück eintönig - kein Kühlschrank im Zimmer - kein Bügelbrett im Zimmer Ein Hotel mit 4 Sternen, für mich wegen Frühstück u Ausstattung der Zimmer eher 2 bis 3 Stern

the restaurant took around 30 mins just to bring the menu, and when I ordered a bottle of water they never brought it. they took my order after 45 mins, and due to all tables around me complaining about the service I decided to leave and cancelled my order. The gym has limited space.