Comfort Inn near Rocky Mount Sports Complex

The hotel was very clean and very friendly. I would recommend anybody to stay at this hotel. . One negative is the pool wasn’t working, which would’ve been nice to go in.

There was no water in the pool. However, everything else was great.

Clean, attractive accommodations. Bed and bath comfortable and well-supplied. Fitness room clean and nicely equipped. Breakfast hot and cold choices.

delicious breakfast not enough water in the pool to swim and the person at the desk did not know when it would be ready

The most important thing to me was the Tesla charging station.

I would definitely recommend this Holiday Inn express!! First time there but won’t be my last. Staff was friendly and attentive,check in and out process was seem less and only took a few minutes,room was clean,huge tv bathroom was fantastic with all basics. Location had a very nice and pretty well stocked gym and multiple restaurants within walking distance. I would absolutely recommend.

Hotel exceeded all expectations. Very friendly staff. Room was very clean. No smells. Only drawback - beautiful 84 degree day and the pool is closed til late May Other than that - no complaints

Stopped for an overnight stay to relax and recharge. Decided to stay at this hotel specifically because they had a pool. I was told at checkin that the pool was closed until further notice.🙁🙁

Tesla charger is next to the hotel

We had a 4-night stay. The hotel was very clean and comfortable. Complimentary breakfast was very good but some items were not replenished quickly. The only complaint was the condition of the outdoor pool. It was very nice but the bottom layer of plaster(?) was broken up and laying in pieces in a large area in the center of the pool. and there was a small amount of mildew on the bottom. It was refreshing, however!

The hotel was very clean and very friendly. I would recommend anybody to stay at this hotel. . One negative is the pool wasn’t working, which would’ve been nice to go in.

My room had ants , the comforters had sheets had stains , there was hair on the towels and washcloths and all over in the floor in the bathroom, we ended up leaving a day before check out

The property shows its age. Musky smell in the rooms, covered up in the lobby and hallways with powdered sents. Remodel work was ok, but left painted over outlet covers, and broken light switches. A pump shook my room on and off throughout the night.

Room was very clean.

Super comfortable beds and plenty of hot water in the morning. Check-in was smooth and easy and front desk person was very welcoming. Lobby floors were dirty and needed to be mopped… not best first impression. Breakfast staff wasn’t very friendly when we asked to refill pancake machine and scrambled eggs were not refilled.

Not the worst hotel we’ve stayed at but also not one of the better ones. Staff was fine, check in was fine. The room was okay. We had the air on 71 and woke up to major humidity in the room. The bathroom door was also near impossible to move/close as previous reviewers stated. We were in a room right by the lobby and pool and weren’t bothered by noises. Breakfast was fine and there was someone working to keep it filled. The chairs in the communal area were all filthy. Overall it was fine for one night but I wouldn’t book here again.

Very clean. Reception helpful and efficient

The room is very nice and the facility is very clean.

Our stay here at Rocky Mount was very nice. We only stayed one night on our way home from Florida, but the staff was very friendly and helpful, and the accommodations were fantastic. Room was very clean and the morning staff was amazing for breakfast.

Room was spotless and super clean. Bedding was airy and fresh. Staff was friendly and courteous . Free breakfast was perfect . We have stayed at more expensive hotels and nearly not as clean as this location . I wish I recall the name of the young lady at front desk when I checked in…. Super sweet and welcoming .

The highway facing rooms are getting a lot of noise - not just car engine - but a lot of tire noise - and this one sounds high pitched and very annoying. It is very hard to get to sleep with all that noise.

Great customer service and very clean area. Loud people smoking weed past midnight. TV didn’t work and had to call front desk who was aware of the problem but took a while for us to troubleshoot

Very clean. Modern style. Nice outdoor fire pit and furnishings. They allowed us to check in a bit early. Very helpful friendly staff. Very good value for the price.

Property and staff were nice, but there was a lot of road noise. Even with white noise on, I could still hear cars. Also, one strange thing - The base of the bed appeared to be a metal box with wire springs above it. Getting in and out of bed and even rolling over caused a reverberating clanging noise. Terrible design and very annoying.

The property itself was great. The staff was friendly, although incredibly slow in checking in people, even with a reservation. My room was clean and comfortable, but the television didn't work, and even having a maintenance man come the next morning (they aren't calling one at 8pm), it still didn't work. The breakfast didn't open on time, and with a volleyball tournament to get to, we couldn't wait another 30 minutes for a staff member to get it ready for people. There were a number of people, including us, that had to leave and pick up a fast food breakfast on the way to the tournament. Would I stay there again? Not if there were other options.

Nice stay! Very clean and comfortable beds. They also have a great breakfast.

Great stay as usual. Room 322. Sink stopper not connected. A/C fan rattles. No complaining at all…. Just letting you know. Would definitely stay here again.

We checked in late, tv did not work and you couldn’t close the bathroom door.

Great comfortable bed, large room and quiet hotel. I drove from Florida to Connecticut for a wedding and stayed in Wilson on my way up wish I had stayed here on the way up as I would have come back for the return as well.

Room was comfortable and updated. There was some noise from other rooms and the hallway and even some light road noise. However, the comfort of the room more than made up for that. I would choose this hotel again.

Nice hotel, but we had several problems during our stay. The cleaning person came in our room, even though we left the sign on the door knob. We had a dog with us and didn’t want her entering. The key cards stopped working several times for many of the people in the hotel that weekend. The second day of our day, the person in charge of breakfast did not show, therefore there was no breakfast for us that day. I also heard of a party going on next to one of the rooms of our friends. They notified the front desk, but they didn’t do anything about it.

Only problem was I was prepaid and they couldn’t figure it out. They charged my cc the full amount. I had booked thru Hotels.com and had $58 credit that was supposed to be applied.

Super comfortable beds and plenty of hot water in the morning. Check-in was smooth and easy and front desk person was very welcoming. Lobby floors were dirty and needed to be mopped… not best first impression. Breakfast staff wasn’t very friendly when we asked to refill pancake machine and scrambled eggs were not refilled.

Upon check-in, we were given a room where the door was ajar and bed was unmade. A little disturbing since check-in was past midnight. The next room the key did not open the door, however the friendly desk clerk make sure the next key did operate. After check out my card (which was supposedly only for a $20 temporary hold) was charged four times. With a charge of $105.97 processed through. This room had been prepaid using Orbitz. I am now in the process of getting the money refunded through my credit card company and having to deal with the lengthy process of submitting records, receipts, and multiple phone calls. ALWAYS INSIST ON RECEIPT UPON CHEK-OUT!

I would definitely recommend this Holiday Inn express!! First time there but won’t be my last. Staff was friendly and attentive,check in and out process was seem less and only took a few minutes,room was clean,huge tv bathroom was fantastic with all basics. Location had a very nice and pretty well stocked gym and multiple restaurants within walking distance. I would absolutely recommend.

Arrived and the whole front parking lot smelled strongly of weed. Check in took longer than it should. Lock on the hotel room door did not work. The lock was not aligned with the hasp in the door frame. Got up the next day, the hotel foyer and front parking lot STILL smelt like weed and the trash cans were overflowing.

Front counter needed help at our time of check in that was not provided. Very slow check in. Disappointing service

Had to check in later Friday evening after a competitor’s hotel with similar rating had cockroaches in our room. Very friendly front desk staff on 2/28 evening. Got us checked in super fast. Staff was very friendly.

No one at the front desk at check in! I checked in between 5-5:30pm. There were other guests waiting in the lobby as well. Waited for 25 minutes and the girl finally strolled up to the desk.

Not sure what to start with but as a Hyatt Employee, I'm so glad that I don't work for this hotel and this company! This is my first time staying at the Holiday Inn Express and it'll be the last time!! When I got to the hotel on 3/2 to check in, I noticed 5-6 families on their phones complaining that their reservations got canceled without any notice and were told sorry that nothing could be done. I went ahead to check in and they can't find my reservation either. At this point, I'm very confused!!! The lady working the front desk didn't know what was going on and no Manager was able to assist her. She made a few phone calls to her Manager and no one was able to give her any guidance until one of the customers called the corporate office and they were able to find ways how to accommodate some families. It took us 2 hours to finally get the rooms we needed, and we were late to our daughter's game! On the morning of 3/3, we got down at 6:45 am to grab a quick breakfast before we headed to the Volleyball tournament and got the surprising news that NO Breakfast was available. The excuse was that the Breakfast attendant didn't show up!!! I work in the F&B department at a hotel, and this is beyond unacceptable!! Not sure what kind of Management you have at this property, but clearly no communication and no leadership. I felt very bad for the lady working the afternoon shift on 3/2 but she was put in a very uncomfortable position with no Management to back her up.

I liked how convenient the location was to restaurants and the interstate. I did think $200 for a one night stay was a bit pricey.

A great location for my stop over. Area felt safe and there were many close dining choices. The hotel was clean snd staff friendly and helpful.

No complaints re our stay. Hotel was very clean, friendly staff, comfortable rooms, good breakfast and convenient to the local sports complex and good restaurants.

The location is great! Walking distance to restaurants.

East access to town. Quiet and comfortable

Convient to restaurants. Staff friendly. Hotel clean and affordable.

Convenient location to stop at when traveling

Right off 95, rooms looked brand new! Lots of dining options, safe area.

Good location/ safe and a couple of restaurants one is able to walk to!

Close to ball park. Nice room

Excellent Very nice breakfast Clean !!

Friendly staff. Good breakfast.

Super comfortable beds and plenty of hot water in the morning. Check-in was smooth and easy and front desk person was very welcoming. Lobby floors were dirty and needed to be mopped… not best first impression. Breakfast staff wasn’t very friendly when we asked to refill pancake machine and scrambled eggs were not refilled.

Very Nicely cleaned Hotel...Breakfast was amazing,staff friendly and also has an Texas Road House and an Outback Steakhouse on each side of the hotel .

The property itself was great. The staff was friendly, although incredibly slow in checking in people, even with a reservation. My room was clean and comfortable, but the television didn't work, and even having a maintenance man come the next morning (they aren't calling one at 8pm), it still didn't work. The breakfast didn't open on time, and with a volleyball tournament to get to, we couldn't wait another 30 minutes for a staff member to get it ready for people. There were a number of people, including us, that had to leave and pick up a fast food breakfast on the way to the tournament. Would I stay there again? Not if there were other options.

Excellent hotel with professional staff The breakfast was the best I have had in quality and variety for “breakfast included”

There was no breakfast! I specifically picked the Holiday Inn Express for the breakfast. I was arriving too late the night I arrived for dinner in the area and counted on breakfast in the morning. When I got to the very crowded lobby in the morning (~8:15AM) there was a sign that said breakfast would be late. There was no indication when it would be available, and I couldn't wait around as I had an appointment. There was also no grab and go options.

Person working the front desk was “out helping other guests” according to the sign that was left on the desk. There was already one other guest waiting to be helped and another arrived after me. I waited over 10 minutes if not longer. The front desk employee was in the bathroom the whole time. Once we got checked in we went up to the room. Room looked clean however we had problems with the toilet. I called done to the front desk for a new room which they were able to give us. Second room was clean, bed was great and the toilet worked. There were a couple lights next to the bed that were not working. Breakfast was a bit disappointing. They would have lots to offer except most of the trays were empty. I had to ask at the front desk whether there would be more food coming out and I was told that there would be that the breakfast attendant got behind.

It would be nice when there is a volleyball tournament there would be breakfast items ready by 6 am as the players often have to leave early so being able to grab some fruit, muffins, bagel to go would be great Especially since breakfast is included.

We had a 4-night stay. The hotel was very clean and comfortable. Complimentary breakfast was very good but some items were not replenished quickly. The only complaint was the condition of the outdoor pool. It was very nice but the bottom layer of plaster(?) was broken up and laying in pieces in a large area in the center of the pool. and there was a small amount of mildew on the bottom. It was refreshing, however!