Courtyard by Marriott Manado

Atendimento bastante demorado, toalhas e lençóis sujos, persianas na janela estragadas. Restaurante também bastante demorado até para um sanduíche simples ( mais de uma hora)

Just ok

The whole complex was very nice, the rooms also very nice. The addition of warm water in bathroom would have been appreciated. Bbq was very very good

Staff were very helpful and friendly so I feel bad giving a poor review, I made it two stars but they as people deserve five-stars. This was the worst hotel of my trip through Indonesia. Even staying in a remote lodge in a national park I felt it was better. My travel colleague agreed. The reception area is open and stiflingly hot while waiting. The room air-conditioner is in adequate, so room was too hot. Shower was not hot enough. Rooms were tired and well worn. Internet was 'troublesome' but generally adequate.

This is the second time that I have spent my vacation and visiting family in your hotel and I was not disappointed the first or the second time. The front office staff was very accommodating and very helpful and everything that I needed. The restaurant it's an a+ in the chef and the pastry chef works extremely helpful. I celebrated my wife's birthday there and they were able to get me a cake within one day. The concierge was an amazing woman she made sure that everything was going as planned. I would give this hotel five stars.