The Ritz-Carlton Kyoto

Las personas del staff son los más amables del mundo. MIDORI muchas gracias por llevar el peluche "gucci" que olvidó mi hija hasta Osaka. Muchas gracias por todas sus atenciones. Esperamos volver a verlos pronto.

Although we loved many aspects of this hotel, we were disappointed in the bedroom itself, which we found to be inadequate for two people. Firstly, the clothing storage space was grossly inadequate for two guests (largely because the coffee-maker / mini-bar occupied a disproportionate amount of space); secondly, we found that the bathroom affords an unusually scant degree of privacy. Furthermore, the only two English-language TV stations (CNN and BBC) kept switching to being dubbed in Japanese, and the front desk was not entirely helpful in resolving the situation.

Though this 5 star hotel is pricy. It was worth it.! Beautiful hotel and property and all the staff extremely helpful and accommodating. Ive been spoiled. Made my visit to Japan more pleasant. Its also perfectly located on river. A great experience for my husband and I. Will cone back.

Rooms a bit small, but the hotel and staff are wonderfull.

Excellent superb service by every single member of the staff . This particular ritz Carlton should be recategorized as a 7 star hotel (if there is not such a rating , one should be started) instead of 5 star. This property deserves all the praise and then some - especially their staff and service.