Baymont by Wyndham San Antonio Airport

After a bad experience this hotel was really refreshing, clean and quite place. The only problem was that the room didn't have microwave.

there was trash on under the beds. never swept or vacuumed. bathroom had toothbrush in shower, no coffee maker, no microwave. no do not disturb sign.

While there was no one in front of me it took the three staff available 20 minutes to begin to start checking me in. I was told “someone broke the elevator button, stairs only to go up but elevator works down. I booked a non smoking room, but the hallway (third floor) stunk of cigarettes and the bedding in my room had multiple cigarette burns in the comforter. I get it, I’m staying in a cheap room, but there are usually much better options available for close to the same price nearby. I usually don’t leave reviews but this property was FAR below expectations.

Roaches in bed, neither of the clothes dryers work and staff doesn't notify guests before sending through wash, phone in room didn't work, bed bugs bit face. This was the worst hotel I've ever stayed in.

Great location, easy to get to. Clean, convenient. Facilities look good. Very good value for your travel dollar. The only thing they can improve is the refrigerator set in the room-was a bit worn and hard to open.

Very barebones motel. Asked for extra pillow but told none available twice. No soaps or shampoos in bathroom. Refrigerator was unplugged & moldy Hallways reeked strongly of skunk & curry Smoke detector coved by plastic. Not safe Trash all over grounds surrounding Unfriendly personnel who struggled to communicate behind slab of bulletproof glass without holes to talk through

I will say that the kindness and understanding the good folks here had, came at a time when I was at a low point. The place is lovely, clean and well maintained. The only bummer was the dryer was not working so I had soggy clothes but even that little hiccup did not take away from the good experience I had overall.

The security lock to my door was missing and the privicy lock did not work either. The bathroom door was coming off the hindges. Room 122 I can't believe in this day and age that they would allow this to happen.

I didn’t like the fact that they’re not any microwaves in the room you have to go to the 1st floor to use one Other then that the stay was 10/10

I was told that the pool was ready. Asked several times as to when pool was going to be clean. Water was very green. Then one of the staff members stated that the pool was broke and not working. We asked if pool was working or ready for use before booking a room. And they stated that it was. The pool was never ready.

The dirtiest room I’ve ever stayed in, and that is saying a lot, because I’ve stayed in some rough places. There were pubic hairs all over the toilet and in the tub. It looked like someone had trimmed their beard, as there was hair all over and in the sink (separate from the pubic hairs). There were also hairs on the pillows. The toilet flush handle was broken. The room was musty and smelled like cigarettes. I brought this up to the staff and they declined to put me in another room, and instead sent the cleaning lady to my room, who took pictures of what I started the issues were, gave a half-hearted attempt at cleaning (by this I mean she took about 30 seconds to look at the issues and then didn’t do anything about it). The room was so dirty that I slept on top of the bed and didn’t even shower. Also, the chain is dog friendly, however the individuals running this location are not. I was scolded by the older gentleman who worked at the front desk when I brought in my leashed service dog, because he is a large breed. I am not a person who complains, and I understand that this is a budget motel chain, but this was ridiculous. If I could give negative stars, I absolutely would. DO NOT stay here, if there are no other places available, stay in your car and save your money.

Room was not in good conditions. The towel rod in the bathroom was broken. The sheets were dirty and the fitted sheet had something orange overall. When you check-in online it gives you the option to pay extra for a late checkout of 3pm but the property does not respect that. The man at the front desk is rude and condescending. He told us that it doesnt matter what the website says that they dont listen to their rules because the housekeeping lady has to go home and a life to live like to be waiting for us to leave until 3pm.

Tthere were live ants actively crawling on our special needs son's bed. Our son is completely incapacitatrd and non verbal. We have video. Posting on Facebook.We canceled our stay after this. Wouldn't recommend this place to my worse enemy.

While there was no one in front of me it took the three staff available 20 minutes to begin to start checking me in. I was told “someone broke the elevator button, stairs only to go up but elevator works down. I booked a non smoking room, but the hallway (third floor) stunk of cigarettes and the bedding in my room had multiple cigarette burns in the comforter. I get it, I’m staying in a cheap room, but there are usually much better options available for close to the same price nearby. I usually don’t leave reviews but this property was FAR below expectations.

I didn't like that it was too dirty

Roaches in bed, neither of the clothes dryers work and staff doesn't notify guests before sending through wash, phone in room didn't work, bed bugs bit face. This was the worst hotel I've ever stayed in.

Great location. Dirty sheets, dirty toilet, broken shower head

Very very dirty. Cockroaches and flies in the bathroom

The bath tub was dirty. The sheets had hair on them. Pillows smelled gross and clearly dirty.

The cleanliness of the hotel was poor. Upon arrival there was loud noise as if the furniture was being moved around. Couldn’t nap at all. There were long hairs on the floor and in the towels, and a dead roach in the refrigerator.

Room and was clean and ac worked great

small and VERY dirty floors. You get what you pay for but I’ve stayed at better motel 6’s. Location was just convenient

While there was no one in front of me it took the three staff available 20 minutes to begin to start checking me in. I was told “someone broke the elevator button, stairs only to go up but elevator works down. I booked a non smoking room, but the hallway (third floor) stunk of cigarettes and the bedding in my room had multiple cigarette burns in the comforter. I get it, I’m staying in a cheap room, but there are usually much better options available for close to the same price nearby. I usually don’t leave reviews but this property was FAR below expectations.

This hotel had lots of large dogs and noisy children in hallways at all times. Staff was very short and not friendly.

No closet for my clothing

Not impressed, normally don’t stay at these locations but it’s the only thing I could find near the airport available. Smelled weird and not cleaned very well. Bed was uncomfortable and lots of traffic in and out of the hotel with loud noises. Seemed like there weren’t walls it was so loud.

The room is too small

I had read previous reviews and was skeptical. I was right and should’ve canceled. The rooms were hot. Smelled clean but hot. The pillows were lumpy like they had been over used. Pillowcases were yellowed looked very old. We immediately checked out and found another hotel.

Stayed here for a week or so the people were very friendly and the location was nice. Plenty of options to walk to.

The security lock to my door was missing and the privicy lock did not work either. The bathroom door was coming off the hindges. Room 122 I can't believe in this day and age that they would allow this to happen.

Room was not in good conditions. The towel rod in the bathroom was broken. The sheets were dirty and the fitted sheet had something orange overall. When you check-in online it gives you the option to pay extra for a late checkout of 3pm but the property does not respect that. The man at the front desk is rude and condescending. He told us that it doesnt matter what the website says that they dont listen to their rules because the housekeeping lady has to go home and a life to live like to be waiting for us to leave until 3pm.

Clean room Great Service Quiet Environment

Extremely rude front desk, had to continuously ask housekeeping for stuff. They charge a $5 non refundable fee on top of their $50 deposit that you have to pay everyday. Not accommodating at all. As a disabled person they put me on their top floor with their barely functional elevator. It’s a motel 6 so I didn’t expect much but literally every person at the front desk was rude. Confused why they got into the hospitality business in the first place.

That’s what I kept telling myself. My husband dogs and I stayed, he was having a medical procedure. I requested a dog friendly room on the 1st floor. Unfortunately that was not honored. Pets are only allowed on the 3rd floor. We aren’t too picky and managed of course with the elevator. I booked a double bed room and only noted 1 person staying. When I checked in I was charged an additional $10 per night since there were two of us. I had never experienced that, I was not aware of this being a charge when booking the room. The room itself was okay. Sticky floors, mismatched pillows and towels. At least the beds were clean. Each bed had two small pillows. With my husband was having a procedure done we needed a couple more. When I went down to ask the front desk an older man was at the front desk. I greeted the man and asked for the pillows. He then asked me how many my beds came with and said the two should be enough. He then told me my dogs better not be sleeping on the bed or the pillows. I kindly let him know my dogs are kennel trained and more behaved than most children, they were fine staying in their kennels most of the day. The gentleman which I later found out is the owner is very rude. No smile, no greeting ever when I would pass by. Believe me I tried, no response from him just glares when I would take my dogs out to do their business. My room card key also kept shutting off, due to it being next to my phone. He seemed to be annoyed when he had to switch it back on.

Lady was on the phone the whole time I was checking in and gave me a room key told me the room number and expecting me to memorize it and failed to provide me with a receipt etc….I got this room on Travelocity truck driver in all states I have no idea how I ended up in the most terrible spot…

While there was no one in front of me it took the three staff available 20 minutes to begin to start checking me in. I was told “someone broke the elevator button, stairs only to go up but elevator works down. I booked a non smoking room, but the hallway (third floor) stunk of cigarettes and the bedding in my room had multiple cigarette burns in the comforter. I get it, I’m staying in a cheap room, but there are usually much better options available for close to the same price nearby. I usually don’t leave reviews but this property was FAR below expectations.

This hotel had lots of large dogs and noisy children in hallways at all times. Staff was very short and not friendly.

Staff was rude. We got in a bit early and tried to check our bags and they do not offer this, not even for additional fee which we offered. Staff was very rude and said 'We've had bad experiences." There was actually a water bottle with a singular sunflower in it at the lobby desk, very gross property with rude staff. Would not recomend.

The management/front desk was rude and short. The cleaning ladies were at least nice. This place is run down and stinks. It looks like the attempted a bit of an upgrade, however it is a horrible job. A handy man that has no idea about construction probably was the one who they hired. While I understand and appreciate security lights in the front drive, I don’t think they need to be visible inside the room. If the blackout curtains did the proper job it might not have been an issue. It was like it was daytime the 2 days I was there. Now I know what it would be like if I lived in Alaska…NO THANK YOU!! I think I’ve had better sleep on an air mattress compared to their mattress. Would not recommend this place, I guess it was worth the price.

Property is horrendous and so is the staff. Room 224 has roaches. Make sure you tell them before check in. Look at room nene check on. Idk how. Because once you check in. You will not get refund.

Quiet, affordable, clean and in a good location.

small and VERY dirty floors. You get what you pay for but I’ve stayed at better motel 6’s. Location was just convenient

Not impressed, normally don’t stay at these locations but it’s the only thing I could find near the airport available. Smelled weird and not cleaned very well. Bed was uncomfortable and lots of traffic in and out of the hotel with loud noises. Seemed like there weren’t walls it was so loud.

Great location, easy to get to. Clean, convenient. Facilities look good. Very good value for your travel dollar. The only thing they can improve is the refrigerator set in the room-was a bit worn and hard to open.

Great location. Dirty sheets, dirty toilet, broken shower head

Not bad area … staff little slow though..

Stayed here for a week or so the people were very friendly and the location was nice. Plenty of options to walk to.

It was the cheapest place but very clean. It is close to HEB. Within walking distance. It’s good.

Been there before. Earlier the place reeked of marijuana in the hallways and the desk clerk was kind of rude. Plus the TV was on the blink and there was no coffee. This time it didn't smell so much like Weed and the desk clerk was more polite. Plus this time the TV worked and there was coffee both mornings. Only two dings I can give was the water pressure in the shower could be better & the door closest to where I parked in back wasn't able to be entered from outside going in,only inside going out.

While checking in the front desk attendant wasnt very friendly. There was a guy standing nearby constantly watching us making us feel uncomfortable. Rooms were alright for what we paid. Front desk people seemed to have attitude when my daughters forgot their key and had to get a temp to get in their room. Breakfast was ok with the only options being either waffles or cereal. Not all the amenities were there. They said they have a snack bar/deli but they do not. They only have vending machines. We saw a roach in our rest room, and the hallway needed a vaccuum. The best service we recieved was while checking out. There was an older gentleman who took good care of us. All in all they stay was ok, but we wont be staying there again.

No me pareció que me pidieron un depósito y para regresarme lo fueron a revisar la aviación como si me fuera a roba en vez de poner atención en otra cosas no tiene café o no tenían agua cafeteras en el cuarto

No me gustó k no tienen agua para tomar en ningún lado gracias