Christofinia Hotel

Absolutely horrendous. Christofinia Hotel made a serious administrative error and pressured me through my entire stay for payment to ‘resolve it’. Despite my cooperation and having provided multiple pieces of written proof that the error was not my fault, I was pressured for money multiple times per day. They threatened police involvement if payment was not made. The stay was incredibly stressful and upsetting. I strongly urge people travelling to the area to choose one of the many local hotels nearby instead. Christofinia Hotel is deliberately unresponsive: they told me to send emails to defunct email addresses in order to delay responses until after my refund period had ended. They do not respond to guests before they travel, instead bullying them once they arrive. The manager, named either ‘Kiga’ or ‘Effie’ (as she gave different names), behaves unprofessionally with an aggressive manner and no understanding of proper conduct. I had never previously been shouted at by hotel staff at the front desk before. Before booking with Christofinia, ask yourself if that is what you’d like to deal with on the way to breakfast with your family. I am shocked and appalled that this has happened and will be lodging a formal complaint.

All the staff who worked at the hotel were incredibly nice and helpful, top marks to everyone.

Disgusting old toilets and furniture. Sea View room had no sea view and a double room consists of two gnome sized single beds pushed together. Everything is old and broken and the food is greasy and gross. When we tried to move our parents to Atlantica Aeneas where we were staying they refused a refund. This hotel barely scrapes 3* let alone 4. If Atlantica Aeneas has rooms at the time of you looking go with them you will not be disappointed. This hotel on the other hand is full of unpleasant surprises.

Very good location, clean rooms, and walkable to many nearby beaches!

Upon my checkin, I was informed they have technical issues and that I will be allocated to other hotel. That hotel was very nice. Im grateful to Christofinia hotel for arranging this, it was highly appreciated. Big thanks! Room was clean, spacious and the AC waa good. Breakfast was super tasty. Now negative side: **No water available during dinner!!!!!!!!!! You need to ask waiters to get a glass of water. It would not be the issue is the restaurant was not packed with people and only few waiters. Basically you finish your dinner before you get your water. Bring your own water, my advice. Yes, it happens in 4* hotel. One waiter finally approached me and asked me what I would like to have. I said coca cola, I guessed it is included as they just asked. But no, ai got the bill with my coke. **Dinner is from 7pm to 9.30pm. I went once to eat at 8pm, most of food trays were empty. That was the only time I went for dinner for my entire stay. **Espresso machine in room but you have to buy pods lol, they sell it 1eur per pod hahahhaha. Why putting espresso machine as part of amenities if you do not provide coffee? **Pool sunbeds dated, almost impossible to lay down. There are new ones as well but so many old ones. **Seaview room I got, you need binoculars to see the sea.