Golden Boutique Hotel Kemayoran

Overall, great value for the property.

Rooms need maintenance a lot of begs and Cockroaches coming out of sewer pipes

The amenities were poor, not enough toilet paper, and no towel at all. We have to request everything for our stay. The safe did not work, and I was told by my colleagues that the safe in their rooms did not work either. The technician came and spent 15-20 minutes, to finally declare they could not fix it. The service staff lied. We were waiting for the shuttle bus to the 2004 Asian International Stamp Exhibition in the near by building, and the shuttle bus never came. When we called the hotel, the front desk staff said the bus "is coming", then a lot of us waited for over an hour, no bus showed up. When we confronted the front desk staff, they shrugged and did not even apologize. This is a terrible hotel.

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