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Whiteleys Hotel


Amenities

  • Free Wi-Fi

  • 24-Hour Front Desk

  • Not Wheelchair Accessible


Property description

Hotel in London city centre with 42 guestrooms, complimentary wifi, and close proximity to Kensington Gardens and Portobello Road Market.
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From

$134
/ night

Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of The Chapter Hotels - Princes Square, travellers report a mix of drawbacks and a few positives, with concerns about condition and comfort offset partly by a convenient location and occasional helpful service.

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Facilities

Unknown

Cleanliness

Poor

Rooms

Small

Location

Convenient

Dining

Unknown

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4

Celso Damián

IAN-logo

Jan 15, 2026

·

Stayed 2 nights

Our short stay of two days was disappointing. A couple of days earlier, we were changed to 10 minutes from each other, which hurt us because we had to modify the itinerary, transportation and budget. The rooms are very small, uncomfortable and poorly ventilated. It is impossible not to compare comfort and price in other places where we have stayed aesthetically more beautiful and comfortable at the same price. A disappointment.
Our short stay of two days was disappointing. A couple of days earlier, we were changed to 10 minutes from each other, which hurt us because we had to modify the itinerary, transportation and budget. The rooms are very small, uncomfortable and poorly ventilated. It is impossible not to compare comfort and price in other places where we have stayed aesthetically more beautiful and comfortable at the same price. A disappointment.

2

André

IAN-logo

Dec 1, 2025

·

Stayed 5 nights

The room was absolutely terrible. There was constant noise coming from the toilet seat due to a poor plumbing system. There was a leak of water coming from the shower, which was fixed with paper. The bedroom was extremely dirty with stains of liquids, probably human semen, on the wall next to the bed, among other terrible things.
The room was absolutely terrible. There was constant noise coming from the toilet seat due to a poor plumbing system. There was a leak of water coming from the shower, which was fixed with paper. The bedroom was extremely dirty with stains of liquids, probably human semen, on the wall next to the bed, among other terrible things.

2

Susan

IAN-logo

Nov 23, 2025

·

Stayed 3 nights

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2

Apoorva

IAN-logo

Nov 3, 2025

·

Stayed 2 nights

Firstly the property is extremely dirty and unhygienic, it stinks, and the first 5 mins of checking in there was leak in the toilet and the smell lingered for 2 days and they did nothing about it when we asked for it multiple times, they did not clean our room when we wanted it to be cleaned, clearly the sheets weren’t washed as me and my friends got an allergic rash. There was a broken glass door of the shower just kept in a very unsafe way. Would never recommend this hotel to anyone. Highly disappointed.
Firstly the property is extremely dirty and unhygienic, it stinks, and the first 5 mins of checking in there was leak in the toilet and the smell lingered for 2 days and they did nothing about it when we asked for it multiple times, they did not clean our room when we wanted it to be cleaned, clearly the sheets weren’t washed as me and my friends got an allergic rash. There was a broken glass door of the shower just kept in a very unsafe way. Would never recommend this hotel to anyone. Highly disappointed.

4

emilio

EXP-logo

Nov 2, 2025

·

Stayed 3 nights

The staff were very helpful!
The staff were very helpful!

64-65 Prince's Square, Bayswater, London, England, United Kingdom

Location

Located in London (London City Centre), Whiteleys Hotel is within a 10-minute walk of Portobello Road Market and Kensington Gardens. This hotel is 0.7 mi (1.1 km) from Kensington Palace and 1.1 mi (1.8 km) from Hyde Park.

Portobello Road Market(0.3 miles)

Kensington Gardens(0.3 miles)

Kensington Palace(0.7 miles)

Holland Park(0.9 miles)

Paddington Central(0.9 miles)

Kensington High Street(0.9 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Good to know

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