Polotel
From
US$64
/ night
Select dates to see prices and availability
From
US$64
/ night
About this property
Guest house with family rooms, non-smoking options, and free Wi-Fi in Zaratan, Spain.
Parking
Free wi-fi
Non-smoking rooms
Family room
Parking Onsite
Room options
Superior Queen Room
Room details
1 Double Bed
and 1 Sofa Bed
Sleeps 3
269 ft²
Air ConditioningHeatingPrivate Bathroom
Superior Double Or Twin Room
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
269 ft²
Air ConditioningHeatingPrivate Bathroom
Double Room
Room details
1 Double Bed
Sleeps 2
269 ft²
Air ConditioningHeatingPrivate Bathroom
Deluxe Double Or Twin Room
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 4
269 ft²
City ViewAir ConditioningHeatingPrivate Bathroom
Deluxe Room
Room details
1 Double Bed
and 1 Sofa Bed
Sleeps 4
269 ft²
City ViewAir ConditioningHeatingPrivate Bathroom
Guest reviews of Polotel
7.9
Good
Based on 27 verified reviews
4
Jeff
13 Aug 2026
·
Stayed 1 night
They jacked up the rates because of the eclipse. About 5x. Shower handle wall mount was broken and dint get fixed before our arrival, so had to take a shower holding it with one hand. Shower pan was broken and leaked into the bathroom and main room. Had to cut shower short and two other guests couldn't shower. I notified the hotel via WhatsApp and there was no apology, no solution offered, like another room, or a room at a different hotel, or any refund compensation. Just a response that they will fix it after we check out. No hospitality here. No wifi login given either, had to wait until next morning to get a response from them with the login. Not even an employee at the hotel. You have to run a self check in online by photographing everyone's passport, taking selfies, and using digital keys. They just assume everyone has a phone, that is charged, and has service. AC also didnt work very well, set it to 17C and the room barely got down to about 23 after a few hours. Twin sofa bed was very uncomfortable, with a hard rod going through it. Seemed like a very cheap purchase from IKEA. Pretty bad hotel
They jacked up the rates because of the eclipse. About 5x. Shower handle wall mount was broken and dint get fixed before our arrival, so had to take a shower holding it with one hand. Shower pan was broken and leaked into the bathroom and main room. Had to cut shower short and two other guests couldn't shower. I notified the hotel via WhatsApp and there was no apology, no solution offered, like another room, or a room at a different hotel, or any refund compensation. Just a response that they will fix it after we check out. No hospitality here. No wifi login given either, had to wait until next morning to get a response from them with the login. Not even an employee at the hotel. You have to run a self check in online by photographing everyone's passport, taking selfies, and using digital keys. They just assume everyone has a phone, that is charged, and has service. AC also didnt work very well, set it to 17C and the room barely got down to about 23 after a few hours. Twin sofa bed was very uncomfortable, with a hard rod going through it. Seemed like a very cheap purchase from IKEA. Pretty bad hotel
10
Géraldine
16 Aug 2026
·
Stayed 1 night
Idéal pour famille, chambre propre, environnement agréable
Idéal pour famille, chambre propre, environnement agréable
6
Samuel
4 Aug 2026
·
Stayed 1 night
Les chambres sont plutôt propres, la literie confortable. Par contre ce qui est décevant c'est la procédure d'enregistrement en ligne qui n'a fonctionné que pour une chambre et pas pour la seconde. Il a fallu pas moins d'une heure pour arriver à valider le Check in avec l'aide de la dame (ultra serviable et a l'écoute) de l'accueil avec le service client via WhatsApp et au téléphone. Nous n'avons pas eu de problème par exemple chez bnb avec 4 chambres...
Les chambres sont plutôt propres, la literie confortable. Par contre ce qui est décevant c'est la procédure d'enregistrement en ligne qui n'a fonctionné que pour une chambre et pas pour la seconde. Il a fallu pas moins d'une heure pour arriver à valider le Check in avec l'aide de la dame (ultra serviable et a l'écoute) de l'accueil avec le service client via WhatsApp et au téléphone. Nous n'avons pas eu de problème par exemple chez bnb avec 4 chambres...
2
ABDERRAHIM
13 Jul 2026
·
Stayed 1 night
On a passé une nuit très horrible. Problème de la larmes.... Non commenté....
On a passé une nuit très horrible. Problème de la larmes.... Non commenté....
8
Alice
31 May 2026
·
Stayed 2 nights
Le principe de conciergerie en ligne est très facile et en cas de problème il est très facile de joindre l'établissement sur What's app. La chanbre était très propre et jolie avec une bonne literie. Le centre ville est facile d'accès avec les bus qui s'arrêtent pas loin de l'hotel. Nous avons passé un très bon week-end
Le principe de conciergerie en ligne est très facile et en cas de problème il est très facile de joindre l'établissement sur What's app. La chanbre était très propre et jolie avec une bonne literie. Le centre ville est facile d'accès avec les bus qui s'arrêtent pas loin de l'hotel. Nous avons passé un très bon week-end
FAQs about Polotel
Is parking available at the property?
Yes, there is on-site parking available for guests.
What are the check-in and check-out times?
Check-in is available from 16:00 until 23:00, and check-out is by 11:00.
Where is the property located in relation to key landmarks?
The guest house is located in Zaratan, near cultural highlights such as Auditorium Miguel Delibes and Centro Cultural Miguel Delibes, with shopping options at Rio Shopping and Valladolid Market.
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Prices for upcoming dates
September 2026
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October 2026
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.