Matsue New Urban Hotel

Very good hotel. The hotel has two blocks. They provide a lot of amenities, including face oil, cleansing oil, even body lotion at the main concourse. Very helpful staff. The hot spring is big enough and comfy.

I was in love with this hotel the first time and subsequently stayed 2 more times for a total of 4 nights. My first room was a corner Japanese style room with lake view. I haven’t seen a more fully staffed hotel, it even has 2 parking staff directing traffic for 30 lots. The hotel has facilities like onsen, laundry, and a convenience store. My favorite is the amenities counter which is practically a buffet with things that I’ve never seen before at hotels, including cool wipes, salt tablets, shoe fresheners and toe pads. Only gripe is it is not near the station so it’s a 10 minute bus ride and 5 min walk.

I speak Japanese and so did not rely on internet advice and discovered many shops and food and local information. I was on business but would like to return for a holiday as it has lots to offer without the crowds. Only bad point is matsue has a taxi shortage in the morning and evenings due to cummuter rush.

The hotel is within walking distance to Shimane Art Museum. The view of the lake view room is perfect.

Everything was ok, except that the size of the room was very small. The pictures on the website is a bit misleading.