Eden Roc Resort - All Inclusive

We absolutely loved our stay at Eden Roc Resort! We now know why people keep coming back. The staff are all great and there is superb Al a carte restaurants to choose from.

Personalen trevlig men trötta efter säsongen, dom stängde hotellet 3 dagar efter vi checkade ut. Maten var god och varierande. Kul med flera olika restauranger, dock svårt att få bord.

Everything is great! Especially the a la carte restaurants and Bar 800

Rent rum, trevlig personal, god mat på alla restauranger vi provade. Bra med solstolar och poolhanddukar.

Upton arriving to the hotel, it met our expectations, modern, clean and welcoming. However after a few days issues with the hotel started to unfold. The 'hot' food served in the buffet was always cold. This became a concern so we avoided it as much as possible. Bar service was slow, often queuing for over 15min+ for a drink. The cocktail menu was limited and the standard of cocktails being poor often being given drinks half filled or not made well, which made them undrinkable Most of the al a carte restaurant we ate in where great, however we found booking these difficult. We had a party of 9 across three rooms and had to book reservations with concierge on our first day to secure dining. We couldn't get into any the first two days due to availability, but when attending the restaurants we had booked these where almost empty at times We had booked an executive suite our shower leaked and would flood the room if a few towels weren't put down under the shower door The ceiling in the walk in wardrobe started to leak and water from the air-conditioning unit leaked onto my clothes. It took maintenance 4 hours to respond while water kept coming down The hotel offered to launder my clothes which i didn’t receive back until 10pm & inspection most of the clothes were damp. There was a leak outside our bedroom, there was visible mould on the wall and water all over the floor which didn’t get cleaned up I wouldn't consider this to be a 5* hotel