City Express By Marriott St. Augustine

👍

Cool

They're updating the hotel and thats cool. They had all the handicap parking blocked

Let me start by saying we have stayed at this location within the last year and a half when it was the Country Inn & Suites and we didn’t have any issues, it is an older hotel but was better than this visit. Upon our arrival this time, the front desk clerk Jay (clerk not the property owner) was wonderful when we checked in. He was probably the best part of our stay. Everything else was not great. The entire 3rd floor of the property was being gutted and the remainder of the hotel was disgusting. The floors were covered in caked up stains and dirt, the place had not been dusted(tables in lobby were covered), walls were dirty, and vents in the lobby were leaking what looked to be like water. Our room wasn’t horrible but we ended up sleeping on top of the covers never unmaking the bed. Housekeeping only comes every 3 days according to the sign in the lobby. The breakfast consisted of stale cereal, bread, and bagels. The eggs and sausage looked like they were sitting in liquid. Anytime I went to the front desk after initial check in there was no one to be found. Dave yourself the disappointment.

We liked everything