The Sanctuary Company Johnson City

House was dirty when we checked in. Had not been cleaned…dirty wash cloth in the shower. Bugs in bed and all over the floor. We took pictures of the mess. Ashley came on Sunday and cleaned…thank you Ashley…she made the house livable. I would not recommend this house to anyone. If this is the way SANCTUARY houses are kept, I would not choose another SANCTUARY listing. It is the worse VRBO house we have ever rented.

The property was clean but otherwise lacking. The thermostat was locked up with a key and the property company was flippant and rude when asked about it- insinuating that the air wouldn’t work unless set to their preset temp. All the furniture was extremely cheap with paper thin bedding and most closets were locked up with no clothing storage.It’s very obvious that a company owns the property and no one cares about it or the people who stay there. Spend your money and your stay somewhere else.

If we would have know that a lock box to control the climate we would have never stayed at this place. They had fans and half the fans were broken. Front screened door was ripped and sagging. Beds was not in good shape.

Thank you for a very comfortable stay!

My family and I were in town for my son's graduation. The lovely accommodations topped it off. The only thing I believe needs added is maybe a rolling island for the kitchen. We need more counter space while preparing our meals. Otherwise we were very comfortable and satisfied with our stay.